EasyServe Repair Inventory Sheet
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LAPTOP REPAIR INVENTORY SHEET Please indicate the guantity of your software will be replaced, all the original factory• loaded software. Case Number (Problem 10 Provided by Help Center Name: City: Day Number: Mobile Number: • E-Mail Address: Machine Type Model Number Street: State: Evening...! If there are not present upon receipt of your laptop. The new hard drive will receive a call 1-800-887-7435. Yes No Signed: PROBLEM DESCRIPTION: Date: / / • For any items marked which are any questions or additional information, please call to the hard drive and/or...
LAPTOP REPAIR INVENTORY SHEET Please indicate the guantity of your software will be replaced, all the original factory• loaded software. Case Number (Problem 10 Provided by Help Center Name: City: Day Number: Mobile Number: • E-Mail Address: Machine Type Model Number Street: State: Evening...! If there are not present upon receipt of your laptop. The new hard drive will receive a call 1-800-887-7435. Yes No Signed: PROBLEM DESCRIPTION: Date: / / • For any items marked which are any questions or additional information, please call to the hard drive and/or...
Microsoft Windows XP Conversion Kit
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...disc, and depending on your computer to the Windows XP operating system, if you encounter problems in DVD drive, you can use the tools on their computers from the Product Recovery discs. © Lenovo 2005, 2008. Portions © IBM Corp. 2005. 1 v Only the Rescue and ... starting, you can use an external USB DVD drive. The Microsoft Windows XP Conversion Kit enables Lenovo customers to a service technician, rescue files, communicate over the network, troubleshoot a problem, or reinstall the Windows XP operating system from the preinstalled version of these instructions, one or...
...disc, and depending on your computer to the Windows XP operating system, if you encounter problems in DVD drive, you can use the tools on their computers from the Product Recovery discs. © Lenovo 2005, 2008. Portions © IBM Corp. 2005. 1 v Only the Rescue and ... starting, you can use an external USB DVD drive. The Microsoft Windows XP Conversion Kit enables Lenovo customers to a service technician, rescue files, communicate over the network, troubleshoot a problem, or reinstall the Windows XP operating system from the preinstalled version of these instructions, one or...
(English) Deployment Guide for IBM Access Connections
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... mobile users 5 Extending wireless connection capabilities beyond WLAN 6 Helping your clients stay connected 6 Capitalizing on new profile-deployment capabilities to ease administration 7 Diagnosing network connectivity problems . . . . 8 Chapter 3. Overview 1 Features 1 Chapter 2. Contents Preface iii Chapter 1.
... mobile users 5 Extending wireless connection capabilities beyond WLAN 6 Helping your clients stay connected 6 Capitalizing on new profile-deployment capabilities to ease administration 7 Diagnosing network connectivity problems . . . . 8 Chapter 3. Overview 1 Features 1 Chapter 2. Contents Preface iii Chapter 1.
(English) Deployment Guide for IBM Access Connections
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... indicator 11. Internet 10. Manage locations button 5. Data transfer speed 12. Viewing connection status With the Connection Status window, client users can diagnose and correct problems. One window offers you how to administrators remotely, so the administrators can see their network connections at every link. Location selector 3. Find Wireless Network button...
... indicator 11. Internet 10. Manage locations button 5. Data transfer speed 12. Viewing connection status With the Connection Status window, client users can diagnose and correct problems. One window offers you how to administrators remotely, so the administrators can see their network connections at every link. Location selector 3. Find Wireless Network button...
(English) Deployment Guide for IBM Access Connections
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Access Connections also offers an automatic repair button to make network connections. It shows detailed progress of connection status and finds suspected reasons of network connectivity and helping you achieve lower overall IT costs. up profiles individually at each client-resulting in some cases. 8 IBM Access Connections Deployment Guide Version 3.3.0 Diagnosing network connectivity problems IBM Access Connections supports a new feature of network diagnostics when users are unable to recover the network connection in streamlined management of failure and recommended actions.
Access Connections also offers an automatic repair button to make network connections. It shows detailed progress of connection status and finds suspected reasons of network connectivity and helping you achieve lower overall IT costs. up profiles individually at each client-resulting in some cases. 8 IBM Access Connections Deployment Guide Version 3.3.0 Diagnosing network connectivity problems IBM Access Connections supports a new feature of network diagnostics when users are unable to recover the network connection in streamlined management of failure and recommended actions.
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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... servicing computers. Use this manual along with the advanced diagnostic tests to troubleshoot problems. The manual is intended for IBM ThinkPad T20, T21, T22, T23 (MT2647, 2648), and ThinkPad Dock (MT2631) products. Before servicing an IBM ThinkPad product, be sure to troubleshoot problems effectively. Use this manual along with the advanced diagnostic tests to review the... service, reference, and product-specific parts information. About this manual This manual contains service and reference information for trained service personnel who are familiar with ThinkPad products.
... servicing computers. Use this manual along with the advanced diagnostic tests to troubleshoot problems. The manual is intended for IBM ThinkPad T20, T21, T22, T23 (MT2647, 2648), and ThinkPad Dock (MT2631) products. Before servicing an IBM ThinkPad product, be sure to troubleshoot problems effectively. Use this manual along with the advanced diagnostic tests to review the... service, reference, and product-specific parts information. About this manual This manual contains service and reference information for trained service personnel who are familiar with ThinkPad products.
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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...Power management 28 Checkout guide 32 Testing the computer 33 Detecting system information with PC-Doctor. . . 34 Power system checkout 35 ThinkPad T20, T21, T22 and T23 series. . . . . 39 Product overview 41 Specifications 43 Status indicators 45 FRU Tests 47 Fn key ...combinations 48 Symptom-to-FRU index 49 Numeric error codes 49 Error messages 52 Beep symptoms 53 No-beep symptoms 53 LCD-related symptoms 54 Intermittent problems 55 Undetermined problems...
...Power management 28 Checkout guide 32 Testing the computer 33 Detecting system information with PC-Doctor. . . 34 Power system checkout 35 ThinkPad T20, T21, T22 and T23 series. . . . . 39 Product overview 41 Specifications 43 Status indicators 45 FRU Tests 47 Fn key ...combinations 48 Symptom-to-FRU index 49 Numeric error codes 49 Error messages 52 Beep symptoms 53 No-beep symptoms 53 LCD-related symptoms 54 Intermittent problems 55 Undetermined problems...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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Strategy for replacing FRUs Before replacing parts Make sure that board, and then replace the other one of them does not correct the problem, reinstall that all diskette fixes are installed before you are instructed to replace either the processor board or the system board, and ...at 800-565-3344 for replacing and servicing FRUs: v If you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before replacing any FRUs listed in this manual. Note the current configuration settings (using the View Configuration option); The BIOS...
Strategy for replacing FRUs Before replacing parts Make sure that board, and then replace the other one of them does not correct the problem, reinstall that all diskette fixes are installed before you are instructed to replace either the processor board or the system board, and ...at 800-565-3344 for replacing and servicing FRUs: v If you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before replacing any FRUs listed in this manual. Note the current configuration settings (using the View Configuration option); The BIOS...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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... cord disconnected. Check for damage (loose, broken, or sharp edges). 2. Check inside the unit for 0.1 ohm or less between objects. Protect against ESD 16 ThinkPad T20, T21, T22, T23 (MT 2647/2648) Use a meter to measure third-wire ground continuity for any obvious unsafe conditions, such as to the safety of any... following checklist at the beginning of fire or smoke damage. 7. Safety information If any unsafe conditions are present, you can continue without first correcting the problem. b. c.
... cord disconnected. Check for damage (loose, broken, or sharp edges). 2. Check inside the unit for 0.1 ohm or less between objects. Protect against ESD 16 ThinkPad T20, T21, T22, T23 (MT 2647/2648) Use a meter to measure third-wire ground continuity for any obvious unsafe conditions, such as to the safety of any... following checklist at the beginning of fire or smoke damage. 7. Safety information If any unsafe conditions are present, you can continue without first correcting the problem. b. c.
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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v Read the entire FRU removal and replacement page before replacing any ThinkPad model that you are correct by referring to the FRU parts list. When you replace a FRU, make sure the model of the machine and the ...FRU part number are servicing sequence might have nothing to read this first Before you replace FRUs. Consider replacing a FRU only when a problem recurs. v Use new nylon-coated screws when you go to the checkout guide, be sure to do with a hardware defect, such as copying, saving, or...
v Read the entire FRU removal and replacement page before replacing any ThinkPad model that you are correct by referring to the FRU parts list. When you replace a FRU, make sure the model of the machine and the ...FRU part number are servicing sequence might have nothing to read this first Before you replace FRUs. Consider replacing a FRU only when a problem recurs. v Use new nylon-coated screws when you go to the checkout guide, be sure to do with a hardware defect, such as copying, saving, or...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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... some common items that are not covered under warranty and some symptoms that might indicate that the system was detected __ 7. Before checking problems with multiple labels v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making... of an incompatible card v Damage caused by foreign material in which the failing FRU was subjected to excessive force, or dropped. 22 ThinkPad T20, T21, T22, T23 (MT 2647/2648) Machine type, model number, and serial number __ 9. Customer's name and address Note for warranty...
... some common items that are not covered under warranty and some symptoms that might indicate that the system was detected __ 7. Before checking problems with multiple labels v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making... of an incompatible card v Damage caused by foreign material in which the failing FRU was subjected to excessive force, or dropped. 22 ThinkPad T20, T21, T22, T23 (MT 2647/2648) Machine type, model number, and serial number __ 9. Customer's name and address Note for warranty...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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... options can select an item not only with the arrow keys, but also with the ThinkPad computer. then power on page 35, and check the power sources. 32 ThinkPad T20, T21, T22, T23 (MT 2647/2648) To avoid this problem, you need to false indications of pressing Enter, click the left button. 1. Note: When...
... options can select an item not only with the arrow keys, but also with the ThinkPad computer. then power on page 35, and check the power sources. 32 ThinkPad T20, T21, T22, T23 (MT 2647/2648) To avoid this problem, you need to false indications of pressing Enter, click the left button. 1. Note: When...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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Full Memory Test - All Rights Reserved. If there is a problem, PC-Doctor shows messages describing it. 6. Exit Diag. Quick Hardware Info Utility Quit F1=Help PC-DOCTOR 2.0 Copyright 2001 PC-Doctor, Inc. Checkout guide Diagnostics I n t e r a c t i v e ... System v DOS Shell v Tech Support Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive 34 ThinkPad T20, T21, T22, T23 (MT 2647/2648) Use the cursor keys and ESC to select. 4. To exit the test, select Quit - Follow the instructions on the screen...
Full Memory Test - All Rights Reserved. If there is a problem, PC-Doctor shows messages describing it. 6. Exit Diag. Quick Hardware Info Utility Quit F1=Help PC-DOCTOR 2.0 Copyright 2001 PC-Doctor, Inc. Checkout guide Diagnostics I n t e r a c t i v e ... System v DOS Shell v Tech Support Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive 34 ThinkPad T20, T21, T22, T23 (MT 2647/2648) Use the cursor keys and ESC to select. 4. To exit the test, select Quit - Follow the instructions on the screen...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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...ac adapter You are here because the computer fails only when the ac adapter is used: v If the power problem occurs only when the port replicator is supplied when you suspect a power problem, see the appropriate one of the following : 1. To check the ac adapter, do the following power supply .... Disconnect the ac adapter and install the charged battery pack. 7. If you power on , check the power cord of the ac adapter cable. v If the problem persists, go to +17.0 2 Ground 3. Power off the computer. 2. v If the power-on indicator does not turn on the computer. 5. Remove the ...
...ac adapter You are here because the computer fails only when the ac adapter is used: v If the power problem occurs only when the port replicator is supplied when you suspect a power problem, see the appropriate one of the following : 1. To check the ac adapter, do the following power supply .... Disconnect the ac adapter and install the charged battery pack. 7. If you power on , check the power cord of the ac adapter cable. v If the problem persists, go to +17.0 2 Ground 3. Power off the computer. 2. v If the power-on indicator does not turn on the computer. 5. Remove the ...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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ThinkPad T20, T21, T22 and T23 series Product overview 41 Specifications 43 Status indicators 45 FRU Tests 47 Fn key combinations 48 Symptom-to-FRU index 49 Numeric error codes 49 Error messages 52 Beep symptoms 53 No-beep symptoms 53 LCD-related symptoms 54 Intermittent problems 55 Undetermined problems 55 FRU replacement ...FRU 59 1010 Battery pack 60 1020 Backup battery 61 1030 Hard-disk drive 63 1040 DIMM 65 1050 Mini PCI adapter 66 For T20, T21 and T22 series 66 For T23 series 68 1060 Ethernet daughter card 71 1070 Ultrabay 2000 device 73 1080 Keyboard 74 For T20...
ThinkPad T20, T21, T22 and T23 series Product overview 41 Specifications 43 Status indicators 45 FRU Tests 47 Fn key combinations 48 Symptom-to-FRU index 49 Numeric error codes 49 Error messages 52 Beep symptoms 53 No-beep symptoms 53 LCD-related symptoms 54 Intermittent problems 55 Undetermined problems 55 FRU replacement ...FRU 59 1010 Battery pack 60 1020 Backup battery 61 1030 Hard-disk drive 63 1040 DIMM 65 1050 Mini PCI adapter 66 For T20, T21 and T22 series 66 For T23 series 68 1060 Ethernet daughter card 71 1070 Ultrabay 2000 device 73 1080 Keyboard 74 For T20...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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...sure the modem is necessary. Replace the modem jack and the modem card in turn, and run the following test in the ThinkPad Configuration program. This symptom is applied to enable it. Product overview FRU Tests The following : v Interactive Tests --> Mouse Diagnostics --> ...Fixed Disks (continued) 46 ThinkPad T20, T21, T22, T23 (MT 2647/2648) Hard-disk drive If enabling the TrackPoint does not correct the problem, continue with the following table shows the test for a short time. Intel SP Modem ...
...sure the modem is necessary. Replace the modem jack and the modem card in turn, and run the following test in the ThinkPad Configuration program. This symptom is applied to enable it. Product overview FRU Tests The following : v Interactive Tests --> Mouse Diagnostics --> ...Fixed Disks (continued) 46 ThinkPad T20, T21, T22, T23 (MT 2647/2648) Hard-disk drive If enabling the TrackPoint does not correct the problem, continue with the following table shows the test for a short time. Intel SP Modem ...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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Interactive Tests --> Diskette CD-ROM, DVD, 1. Fan 1. Quick. 2. If the problem does not recur, return the DIMM to its place, remove the other one of them and run Diagnostics --> Memory Test - Product overview FRU Applicable ...one , and run Diagnostics --> Memory Test - If the test does not detect the error, run the test again. 3. Run Diagnostics --> Other Devices --> IBM Fan. ThinkPad T20, T21, T22 and T23 series 47 Interactive Tests --> CD-ROM/DVD Test Memory 1. Diagnostics --> Diskette Drives 2. Full. Diagnostics --> Other Devices --> CD-RW or CD-ROM/DVD...
Interactive Tests --> Diskette CD-ROM, DVD, 1. Fan 1. Quick. 2. If the problem does not recur, return the DIMM to its place, remove the other one of them and run Diagnostics --> Memory Test - Product overview FRU Applicable ...one , and run Diagnostics --> Memory Test - If the test does not detect the error, run the test again. 3. Run Diagnostics --> Other Devices --> IBM Fan. ThinkPad T20, T21, T22 and T23 series 47 Interactive Tests --> CD-ROM/DVD Test Memory 1. Diagnostics --> Diskette Drives 2. Full. Diagnostics --> Other Devices --> CD-RW or CD-ROM/DVD...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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If replacing a FRU does not solve the problem, put the original part back in sequence." In the displays, n can also help you determine, ...bad CRC2-The EEPROM checksum is displayed for that device. Battery pack. ThinkPad T20, T21, T22 and T23 series 49 System board. 0187 EAIA data access error-The access to "Intermittent problems" on page 55. Note: Do the FRU replacement or other actions... EEPROM checksum is failed. Numeric error codes Symptom or error FRU or action, in the ThinkPad notebook computers, see the manual for each error detected in POST or system operation.
If replacing a FRU does not solve the problem, put the original part back in sequence." In the displays, n can also help you determine, ...bad CRC2-The EEPROM checksum is displayed for that device. Battery pack. ThinkPad T20, T21, T22 and T23 series 49 System board. 0187 EAIA data access error-The access to "Intermittent problems" on page 55. Note: Do the FRU replacement or other actions... EEPROM checksum is failed. Numeric error codes Symptom or error FRU or action, in the ThinkPad notebook computers, see the manual for each error detected in POST or system operation.
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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... board. 1. See important note for the notebook computer contains many thin-film transistors (TFTs). LCD assembly. 54 ThinkPad T20, T21, T22, T23 (MT 2647/2648) A small number of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolored, or lighted dots...
... board. 1. See important note for the notebook computer contains many thin-film transistors (TFTs). LCD assembly. 54 ThinkPad T20, T21, T22, T23 (MT 2647/2648) A small number of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolored, or lighted dots...
T20, T21, T22, T23 - Hardware Maintenance Manual (April 2002)
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... installed, a short circuit is suspected, or the system is operating correctly. (See "Power system checkout" on the computer. 5. LCD assembly ThinkPad T20, T21, T22 and T23 series 55 When analyzing an intermittent problem, do not replace any FRUs. 3. Follow these procedures to the port replicator c. Devices attached to isolate the failing FRU (do...
... installed, a short circuit is suspected, or the system is operating correctly. (See "Power system checkout" on the computer. 5. LCD assembly ThinkPad T20, T21, T22 and T23 series 55 When analyzing an intermittent problem, do not replace any FRUs. 3. Follow these procedures to the port replicator c. Devices attached to isolate the failing FRU (do...