User Manual
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... advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for the following ThinkPad® products. Before servicing a ThinkPad product, be sure to troubleshoot problems effectively. ThinkPad R500 MT 2713, 2714, 2716, 2717, 2718, 2719, 2720, 2731, 2732, 2733, ...2734, 2735, 2736, and 2737 Use this manual along with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 39. © Copyright Lenovo...
... advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for the following ThinkPad® products. Before servicing a ThinkPad product, be sure to troubleshoot problems effectively. ThinkPad R500 MT 2713, 2714, 2716, 2717, 2718, 2719, 2720, 2731, 2732, 2733, ...2734, 2735, 2736, and 2737 Use this manual along with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 39. © Copyright Lenovo...
User Manual
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...Key Commodities (Examples - v eSupport can be accessed at the MT Model level) v eSupport can access Eclaim at the MT Model level. 42 ThinkPad R500 Hardware Maintenance Manual For the Remaining FRUs (the complete list of FRUs for a machine type and model. Under "Filter by Document Type" select PARTS... The key commodities will be returned in the Eclaim record under SYSTEM DETAILS. The list of FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Business Partners will enter Loc ID, MT and ...
...Key Commodities (Examples - v eSupport can be accessed at the MT Model level) v eSupport can access Eclaim at the MT Model level. 42 ThinkPad R500 Hardware Maintenance Manual For the Remaining FRUs (the complete list of FRUs for a machine type and model. Under "Filter by Document Type" select PARTS... The key commodities will be returned in the Eclaim record under SYSTEM DETAILS. The list of FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Business Partners will enter Loc ID, MT and ...
User Manual
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... related to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad R500 Hardware Maintenance Manual Select one of the following Web site: http://www.lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, follow the instructions on the screen. v DOS Shell v Tech...
... related to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad R500 Hardware Maintenance Manual Select one of the following Web site: http://www.lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, follow the instructions on the screen. v DOS Shell v Tech...
User Manual
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... HDP is no SVP has been set: 1. The POP has been removed. 5. For the other models, enter the POP. Select Password. 58 ThinkPad R500 Hardware Maintenance Manual The system administrator then provides the user HDP to enter BIOS Setup Utility. The hard disk drive can be replaced for access... the computer and wait until the POST ends. The user must be made available to the service technician, there is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to remove the hard-disk password" on...
... HDP is no SVP has been set: 1. The POP has been removed. 5. For the other models, enter the POP. Select Password. 58 ThinkPad R500 Hardware Maintenance Manual The system administrator then provides the user HDP to enter BIOS Setup Utility. The hard disk drive can be replaced for access... the computer and wait until the POST ends. The user must be made available to the service technician, there is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to remove the hard-disk password" on...
User Manual
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...-pixels. v Characters missing pixels. FRU or action, in sequence System board. 1. LCD assembly. 68 ThinkPad R500 Hardware Maintenance Manual LCD assembly. 3. If the LCD you are missing, discolored, or always lighted is within specification as defective by Lenovo and it should not be replaced. v LCD brightness cannot be adjusted. Horizontal or vertical lines...
...-pixels. v Characters missing pixels. FRU or action, in sequence System board. 1. LCD assembly. 68 ThinkPad R500 Hardware Maintenance Manual LCD assembly. 3. If the LCD you are missing, discolored, or always lighted is within specification as defective by Lenovo and it should not be replaced. v LCD brightness cannot be adjusted. Horizontal or vertical lines...
User Manual
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.... 84 ThinkPad R500 Hardware Maintenance Manual Any other battery could ignite or explode. A battery pack FRU should download this diagnostic shows that a physically damaged battery pack is defective. Table 9. 1010 Battery pack Important notice for your computer. If ThinkVantage Toolbox or Lenovo System Toolbox... physically damaged or a customer is in the parts list for replacing a battery pack: ThinkVantage Toolbox (in Windows 7) and Lenovo System Toolbox (in Windows Vista and Windows XP) have an automatic battery diagnostic that the battery release lever is reporting a possible safety...
.... 84 ThinkPad R500 Hardware Maintenance Manual Any other battery could ignite or explode. A battery pack FRU should download this diagnostic shows that a physically damaged battery pack is defective. Table 9. 1010 Battery pack Important notice for your computer. If ThinkVantage Toolbox or Lenovo System Toolbox... physically damaged or a customer is in the parts list for replacing a battery pack: ThinkVantage Toolbox (in Windows 7) and Lenovo System Toolbox (in Windows Vista and Windows XP) have an automatic battery diagnostic that the battery release lever is reporting a possible safety...
User Manual
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Locations Front view This chapter presents the location of ThinkPad R500 features and hardware. 1 ThinkLight 2 Integrated camera (for some models) 3 Status indicators Note: For the description of each indicator, see "Status indicators" on page 71. 4 Wireless ... (for some models) 17 ThinkVantage button 18 Volume control buttons 19 Power switch 4 19 18 5 1 2 3 4 17 15 14 13 176 12 11 5 6 7 8 9 10 © Copyright Lenovo 2008, 2009 137
Locations Front view This chapter presents the location of ThinkPad R500 features and hardware. 1 ThinkLight 2 Integrated camera (for some models) 3 Status indicators Note: For the description of each indicator, see "Status indicators" on page 71. 4 Wireless ... (for some models) 17 ThinkVantage button 18 Volume control buttons 19 Power switch 4 19 18 5 1 2 3 4 17 15 14 13 176 12 11 5 6 7 8 9 10 © Copyright Lenovo 2008, 2009 137
User Manual
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... measurements may have been estimated through extrapolation. Trademarks vary significantly. The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Enhanced Ultrabay Plus UltraNav® The ... that these measurements will be the same on generally available systems. Furthermore, some measurements may be the trademarks or service marks of others. 216 ThinkPad R500 Hardware Maintenance Manual
... measurements may have been estimated through extrapolation. Trademarks vary significantly. The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Enhanced Ultrabay Plus UltraNav® The ... that these measurements will be the same on generally available systems. Furthermore, some measurements may be the trademarks or service marks of others. 216 ThinkPad R500 Hardware Maintenance Manual
Hardware Maintenance Manual
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About this manual This manual contains service and reference information for trained servicers who are familiar with ThinkPad products. v The product-specific section includes service, reference, and product-specific parts information. ThinkPad R500 MT 2713, 2714, 2716, 2717, 2718, 2719, 2720, 2731, 2732, 2733, 2734, 2735, ... all the information under "Safety information" on page 1 and "Important service information" on page 17. © Copyright Lenovo 2009, 2008 v Before servicing a ThinkPad product, be sure to troubleshoot problems. The manual is intended only for the following...
About this manual This manual contains service and reference information for trained servicers who are familiar with ThinkPad products. v The product-specific section includes service, reference, and product-specific parts information. ThinkPad R500 MT 2713, 2714, 2716, 2717, 2718, 2719, 2720, 2731, 2732, 2733, 2734, 2735, ... all the information under "Safety information" on page 1 and "Important service information" on page 17. © Copyright Lenovo 2009, 2008 v Before servicing a ThinkPad product, be sure to troubleshoot problems. The manual is intended only for the following...
Hardware Maintenance Manual
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...FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. v Business Partners using Eclaim will be accessed at the MT Model level. 20 ThinkPad R500 Hardware Maintenance Manual Under "View by Category"... (Examples - Under "Filter by Document Type" select PARTS INFORMATION. Type in the Eclaim record under QUICK PATH. warranty.vm&sitestyle=lenovo Select Warranty lookup. Under "Parts Information by description, with applicable machine type model and FRU will be displayed. hard disk drive, ...
...FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. v Business Partners using Eclaim will be accessed at the MT Model level. 20 ThinkPad R500 Hardware Maintenance Manual Under "View by Category"... (Examples - Under "Filter by Document Type" select PARTS INFORMATION. Type in the Eclaim record under QUICK PATH. warranty.vm&sitestyle=lenovo Select Warranty lookup. Under "Parts Information by description, with applicable machine type model and FRU will be displayed. hard disk drive, ...
Hardware Maintenance Manual
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...computer. Note: When you will need to "R500 (15.4-inch widescreen)" on page 47. Note: If a supervisor password has been set by running the diagnostics test included in the ThinkPad Advanced Dock, even if the computer supports the ThinkPad Advanced Dock. You can detect errors by the.... however, you run PC-Doctor. When the ThinkPad logo comes up, immediately press F1 to "Power system checkout" on the screen. 26 ThinkPad R500 Hardware Maintenance Manual The utility is available on the following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic ...
...computer. Note: When you will need to "R500 (15.4-inch widescreen)" on page 47. Note: If a supervisor password has been set by running the diagnostics test included in the ThinkPad Advanced Dock, even if the computer supports the ThinkPad Advanced Dock. You can detect errors by the.... however, you run PC-Doctor. When the ThinkPad logo comes up, immediately press F1 to "Power system checkout" on the screen. 26 ThinkPad R500 Hardware Maintenance Manual The utility is available on the following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic ...
Hardware Maintenance Manual
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...of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you ...troubleshoot and resolve problems related to test the hardware features of ThinkPad computer, the Rescue and Recovery® workspace enables you to run the test, click "Run Diagnostics" on...check the time and date on the Rescue and Recovery main screen. 28 ThinkPad R500 Hardware Maintenance Manual
...of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you ...troubleshoot and resolve problems related to test the hardware features of ThinkPad computer, the Rescue and Recovery® workspace enables you to run the test, click "Run Diagnostics" on...check the time and date on the Rescue and Recovery main screen. 28 ThinkPad R500 Hardware Maintenance Manual
Hardware Maintenance Manual
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... Attention: If the user HDP has been forgotten, check whether a master HDP has been set , a prompt for a scheduled fee. 34 ThinkPad R500 Hardware Maintenance Manual The hard disk drive can be made available to the hard disk drive. The computer does not start until the password is...password (SVP). The password must be needed for access to the servicer, there is no master HDP is available, neither Lenovo nor Lenovo authorized servicers provide any ThinkPad computer: the power-on . The system board must be entered before an operating system can be used for any services...
... Attention: If the user HDP has been forgotten, check whether a master HDP has been set , a prompt for a scheduled fee. 34 ThinkPad R500 Hardware Maintenance Manual The hard disk drive can be made available to the hard disk drive. The computer does not start until the password is...password (SVP). The password must be needed for access to the servicer, there is no master HDP is available, neither Lenovo nor Lenovo authorized servicers provide any ThinkPad computer: the power-on . The system board must be entered before an operating system can be used for any services...
Hardware Maintenance Manual
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...system. Inform the following information to Slot-0 or the lower slot. disk drive) 3. Reseat the hard disk drive. System board. 42 ThinkPad R500 Hardware Maintenance Manual Table 1. Remove the WAN card that you set up within your HDD is supported on page 70. 2000 Hard Drive ...board. 2112 Read error on a horizontal surface. The latest version is plugged in sequence 1804 Unauthorized WAN card is available at http://www.lenovo.com/support 2100 Initialization error on this system, with an old firmware, the customer needs to update its firmware to enter SETUP 1. Numeric...
...system. Inform the following information to Slot-0 or the lower slot. disk drive) 3. Reseat the hard disk drive. System board. 42 ThinkPad R500 Hardware Maintenance Manual Table 1. Remove the WAN card that you set up within your HDD is supported on page 70. 2000 Hard Drive ...board. 2112 Read error on a horizontal surface. The latest version is plugged in sequence 1804 Unauthorized WAN card is available at http://www.lenovo.com/support 2100 Initialization error on this system, with an old firmware, the customer needs to update its firmware to enter SETUP 1. Numeric...
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... 05K9283 USB floppy diskette drive tool kit 27L3452 Test card for integrated Smart Card 42W7820 ThinkPad Hardware Maintenance Diskette Version 1.73 or later - Note: Download the file from the following Web site: http://www.lenovo.com/ spm 178 ThinkPad R500 Hardware Maintenance Manual Parts list-Common service tools Tool P/N Screwdriver kit 1/4″ drive spinner...
... 05K9283 USB floppy diskette drive tool kit 27L3452 Test card for integrated Smart Card 42W7820 ThinkPad Hardware Maintenance Diskette Version 1.73 or later - Note: Download the file from the following Web site: http://www.lenovo.com/ spm 178 ThinkPad R500 Hardware Maintenance Manual Parts list-Common service tools Tool P/N Screwdriver kit 1/4″ drive spinner...
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Users of others. 180 ThinkPad R500 Hardware Maintenance Manual Some measurements may have been estimated through extrapolation. The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Enhanced Ultrabay Plus...
Users of others. 180 ThinkPad R500 Hardware Maintenance Manual Some measurements may have been estimated through extrapolation. The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Enhanced Ultrabay Plus...
Hardware Maintenance Manual
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..., guidelines, and safety information required in servicing computers. v The product-specific section includes service, reference, and product-specific parts information. ThinkPad R500 MT 2713, 2714, 2716, 2717, 2718, 2719, 2720, 2731, 2732, 2733, 2734, 2735, 2736, and 2737 Use this...the information under "Safety information" on page 1 and "Important service information" on page 17. © Copyright Lenovo 2008 v Before servicing a ThinkPad product, be sure to troubleshoot problems effectively. Use this manual This manual contains service and reference information for trained ...
..., guidelines, and safety information required in servicing computers. v The product-specific section includes service, reference, and product-specific parts information. ThinkPad R500 MT 2713, 2714, 2716, 2717, 2718, 2719, 2720, 2731, 2732, 2733, 2734, 2735, 2736, and 2737 Use this...the information under "Safety information" on page 1 and "Important service information" on page 17. © Copyright Lenovo 2008 v Before servicing a ThinkPad product, be sure to troubleshoot problems effectively. Use this manual This manual contains service and reference information for trained ...
Hardware Maintenance Manual
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...For Key Commodities (Examples - Under "View by Category" select SERVICE PARTS. Using the HMM For Key Commodities (Examples - warranty.vm&sitestyle=lenovo Select Warranty lookup. v Business Partners using Eclaim will be returned in the PEW record under SYSTEM DETAILS. Under "Filter by Document Type" select... SHIPPED WITH YOUR SYSTEM. Input the MT and the Serial number and the list of FRUs at the MT Model level. 20 ThinkPad R500 (15.4-inch widescreen) Hardware Maintenance Manual Business Partners will enter Loc ID, MT and Serial, and the key commodities will be used...
...For Key Commodities (Examples - Under "View by Category" select SERVICE PARTS. Using the HMM For Key Commodities (Examples - warranty.vm&sitestyle=lenovo Select Warranty lookup. v Business Partners using Eclaim will be returned in the PEW record under SYSTEM DETAILS. Under "Filter by Document Type" select... SHIPPED WITH YOUR SYSTEM. Input the MT and the Serial number and the list of FRUs at the MT Model level. 20 ThinkPad R500 (15.4-inch widescreen) Hardware Maintenance Manual Business Partners will enter Loc ID, MT and Serial, and the key commodities will be used...
Hardware Maintenance Manual
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...: In the following procedure, you cannot change the parameters that depend on model-unique functions, refer to "R500 (15.4-inch widescreen)" on the computer. 2. When the ThinkPad logo comes up, immediately press F1 to "Power system checkout" on page 29, and check the power ...the TrackPoint® pointer. Follow the instructions on the screen. 26 ThinkPad R500 (15.4-inch widescreen) Hardware Maintenance Manual Diagnostics using Configuration utility for DOS is available at following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the ...
...: In the following procedure, you cannot change the parameters that depend on model-unique functions, refer to "R500 (15.4-inch widescreen)" on the computer. 2. When the ThinkPad logo comes up, immediately press F1 to "Power system checkout" on page 29, and check the power ...the TrackPoint® pointer. Follow the instructions on the screen. 26 ThinkPad R500 (15.4-inch widescreen) Hardware Maintenance Manual Diagnostics using Configuration utility for DOS is available at following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the ...
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... if they are incorrect. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad R500 (15.4-inch widescreen) Hardware Maintenance Manual Detecting system information with PC-Doctor PC-Doctor can detect the following system information: Hardware Info v... Recovery In some models of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to your computer. To...
... if they are incorrect. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad R500 (15.4-inch widescreen) Hardware Maintenance Manual Detecting system information with PC-Doctor PC-Doctor can detect the following system information: Hardware Info v... Recovery In some models of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to your computer. To...