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...you are servicing. How to Read POST Error Messages POST error messages are set to Use Error Messages Use the error codes displayed on the screen as three, four, five, or eight digits. The following example shows which digits display the shorter POST error messages and also defines the...SCSI) All SCSI devices are displayed on the screen to -FRU Index for SCSI errors versus non-SCSI errors. Hard Disk Drive Replacement Strategy: Always try to determine whether the error message is coming from an internal or an external device. 4 IBM ThinkPad 380XD, 385XD If no error code is displayed, see...
...you are servicing. How to Read POST Error Messages POST error messages are set to Use Error Messages Use the error codes displayed on the screen as three, four, five, or eight digits. The following example shows which digits display the shorter POST error messages and also defines the...SCSI) All SCSI devices are displayed on the screen to -FRU Index for SCSI errors versus non-SCSI errors. Hard Disk Drive Replacement Strategy: Always try to determine whether the error message is coming from an internal or an external device. 4 IBM ThinkPad 380XD, 385XD If no error code is displayed, see...
HMM ThinkPad 380XD,385XD (May 1998)
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... Port Replicator, see "Port Replicator Checkout" on the screen to replace a nondefective FRU. If no error code is displayed, see if the symptoms change. Do not replace any FRUs. If more than one FRU, the error code could be caused by either FRU. IBM ThinkPad 380XD, 385XD (2635) 19 Be careful not to...
... Port Replicator, see "Port Replicator Checkout" on the screen to replace a nondefective FRU. If no error code is displayed, see if the symptoms change. Do not replace any FRUs. If more than one FRU, the error code could be caused by either FRU. IBM ThinkPad 380XD, 385XD (2635) 19 Be careful not to...
HMM ThinkPad 380XD,385XD (May 1998)
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...diskette is to isolate the problem to isolate the problem. 9. Attention Make sure that the customer used when reporting the problem. 26 IBM ThinkPad 380XD, 385XD Take the following procedure to run the diagnostic tests. 3. Press Ctrl+A to isolate the replicator. If the drive is attached to...is required. Inserting diskettes with multiple labels into the drive when instructed. 7. Click on Exit The keyboard layout appears on the screen. The ThinkPad FRU Connections window appears. 3. If the controller test runs without any errors, the drive read /write test detects an error ...
...diskette is to isolate the problem to isolate the problem. 9. Attention Make sure that the customer used when reporting the problem. 26 IBM ThinkPad 380XD, 385XD Take the following procedure to run the diagnostic tests. 3. Press Ctrl+A to isolate the replicator. If the drive is attached to...is required. Inserting diskettes with multiple labels into the drive when instructed. 7. Click on Exit The keyboard layout appears on the screen. The ThinkPad FRU Connections window appears. 3. If the controller test runs without any errors, the drive read /write test detects an error ...
HMM ThinkPad 380XD,385XD (May 1998)
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... problem, do not detect a keyboard problem, run the test. Replace the DC/DC card. If you cannot hear it . The ThinkPad Connection windows appear. 4. Click on the DC/DC card. Keyboard or Auxiliary Input Device Checkout Remove any external keyboard before testing the built... is correctly seated in keyboard. If the keyboard cable connection is pressed, a black square appears briefly. 5. IBM ThinkPad 380XD, 385XD (2635) 27 Click on the screen. 5. The ThinkPad FRU Connections window appears. (If Ctrl+A does not work or an unexpected character appears, make sure that appear on...
... problem, do not detect a keyboard problem, run the test. Replace the DC/DC card. If you cannot hear it . The ThinkPad Connection windows appear. 4. Click on the DC/DC card. Keyboard or Auxiliary Input Device Checkout Remove any external keyboard before testing the built... is correctly seated in keyboard. If the keyboard cable connection is pressed, a black square appears briefly. 5. IBM ThinkPad 380XD, 385XD (2635) 27 Click on the screen. 5. The ThinkPad FRU Connections window appears. (If Ctrl+A does not work or an unexpected character appears, make sure that appear on...
HMM ThinkPad 380XD,385XD (May 1998)
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... the F1 key; Hold the F1 key down until the Easy-Setup menu appears. 3. Select Memory and press Enter to the computer. 28 IBM ThinkPad 380XD, 385XD A flash memory update is required when: A new version of these devices do not work, reseat the cable connector and repeat the failing ...operation. If the test detects an error, it prints an error log on the screen or may cause error messages to appear on a printer connected to isolate memory problems: 1. Flash Memory Update: System setup programs and diagnostic tests...
... the F1 key; Hold the F1 key down until the Easy-Setup menu appears. 3. Select Memory and press Enter to the computer. 28 IBM ThinkPad 380XD, 385XD A flash memory update is required when: A new version of these devices do not work, reseat the cable connector and repeat the failing ...operation. If the test detects an error, it prints an error log on the screen or may cause error messages to appear on a printer connected to isolate memory problems: 1. Flash Memory Update: System setup programs and diagnostic tests...
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...the Easy-Setup menu. 5. Replace the DC/DC card. Replace the system board. Go to the "Running the Diagnostics" on the replicator IBM ThinkPad 380XD, 385XD (2635) 33 Press any one at the rear of the system expansion bus. 8. Verify that all buttons work correctly. 9. Optional Device... problem. Remove the port replicator from the replicator. 3. No service action needs be cases when the pointer drifts for a short while on the screen, this is applied to the system expansion connector at a time: Warning: Do not replace a nondefective FRU. Unplug the AC adapter from the ...
...the Easy-Setup menu. 5. Replace the DC/DC card. Replace the system board. Go to the "Running the Diagnostics" on the replicator IBM ThinkPad 380XD, 385XD (2635) 33 Press any one at the rear of the system expansion bus. 8. Verify that all buttons work correctly. 9. Optional Device... problem. Remove the port replicator from the replicator. 3. No service action needs be cases when the pointer drifts for a short while on the screen, this is applied to the system expansion connector at a time: Warning: Do not replace a nondefective FRU. Unplug the AC adapter from the ...
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...External Monitor Self-Test If a monitor problem occurs only when an external monitor is properly connected to CRT or both on the screen, replace the system board. 34 IBM ThinkPad 380XD, 385XD If there is not rolling, run the monitor self-test as follows: 1. If that does not correct the problem... of the test margin may vary with the type of the screen. If the screen is set to the computer. If power problems appear only when the replicator is used ) If the screen is a test margin on the ThinkPad Configration program. Make sure that the 95XX systems support either at...
...External Monitor Self-Test If a monitor problem occurs only when an external monitor is properly connected to CRT or both on the screen, replace the system board. 34 IBM ThinkPad 380XD, 385XD If there is not rolling, run the monitor self-test as follows: 1. If that does not correct the problem... of the test margin may vary with the type of the screen. If the screen is set to the computer. If power problems appear only when the replicator is used ) If the screen is a test margin on the ThinkPad Configration program. Make sure that the 95XX systems support either at...
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...password for hard disk drive. Set time and date. 2. Backup battery 3. System board 1. Port replicator 3. System board 1. System board 1. IBM ThinkPad 380XD, 385XD (2635) 39 Backup battery 3. Check device configuration. 2. System board Set the password for hard disk drive. 1. Hard disk drive 3....178: EEPROM is not functional. 183 (Incorrect password entered at the supervisor password prompt.) 184 (Power-on password in the error screen; Go to "Backup Battery Checkout (Nonrechargeable)" on page 28. 2. System board System board Have the user examine the password. Reset...
...password for hard disk drive. Set time and date. 2. Backup battery 3. System board 1. Port replicator 3. System board 1. System board 1. IBM ThinkPad 380XD, 385XD (2635) 39 Backup battery 3. Check device configuration. 2. System board Set the password for hard disk drive. 1. Hard disk drive 3....178: EEPROM is not functional. 183 (Incorrect password entered at the supervisor password prompt.) 184 (Power-on password in the error screen; Go to "Backup Battery Checkout (Nonrechargeable)" on page 28. 2. System board System board Have the user examine the password. Reset...
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...LCD assembly Connect the AC Adapter or install a fully charged battery. No beep during POST. System board 3. System board 1. System board IBM ThinkPad 380XD, 385XD (2635) 43 One beep and a blank, unreadable, or flashing LCD. System board No Beep Symptoms Symptom / Error No beep, ... Action in Sequence System board 1. Go to low battery voltage.) Two short beeps with error codes. Speaker 3. Two short beeps and a blank screen. System board 4. CPU Card 3. One beep, and the message "Unable to completely shut down due to "Power Systems Checkout" on page 29...
...LCD assembly Connect the AC Adapter or install a fully charged battery. No beep during POST. System board 3. System board 1. System board IBM ThinkPad 380XD, 385XD (2635) 43 One beep and a blank, unreadable, or flashing LCD. System board No Beep Symptoms Symptom / Error No beep, ... Action in Sequence System board 1. Go to low battery voltage.) Two short beeps with error codes. Speaker 3. Two short beeps and a blank screen. System board 4. CPU Card 3. One beep, and the message "Unable to completely shut down due to "Power Systems Checkout" on page 29...
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Symptom / Error No beep, power-on indicator on all LCD connectors. 3. LCD backlight not working. 2. The screen is unreadable. 2. LCD assembly 3. If the monitor works fine, replace the system board. Reseat the LCD connectors. 2. If not, replace the ... LCD brightness cannot be adjusted. 1. The LCD screen is abnormal. 4. Some pels missing in Sequence 1. FRU / Action in characters. 3. Reseat all the time) is 21 or more. LCD-Related Symptoms Important The TFT LCD for the above tests.) 46 IBM ThinkPad 380XD, 385XD DC/DC card 3. Run printer self-test...
Symptom / Error No beep, power-on indicator on all LCD connectors. 3. LCD backlight not working. 2. The screen is unreadable. 2. LCD assembly 3. If the monitor works fine, replace the system board. Reseat the LCD connectors. 2. If not, replace the ... LCD brightness cannot be adjusted. 1. The LCD screen is abnormal. 4. Some pels missing in Sequence 1. FRU / Action in characters. 3. Reseat all the time) is 21 or more. LCD-Related Symptoms Important The TFT LCD for the above tests.) 46 IBM ThinkPad 380XD, 385XD DC/DC card 3. Run printer self-test...
HMM ThinkPad 380XD,385XD (May 1998)
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... menu appears. When you press the Ctrl+K keys at the advanced diagnostic menu. 7. IBM ThinkPad 380XD, 385XD (2635) 49 then turn on the screen. The test progress window appears; You can run the test. Press and hold F1; The ThinkPad FRU connections window appears. 5. Hold F1 down until the Easy-Setup menu appears. 2. The...
... menu appears. When you press the Ctrl+K keys at the advanced diagnostic menu. 7. IBM ThinkPad 380XD, 385XD (2635) 49 then turn on the screen. The test progress window appears; You can run the test. Press and hold F1; The ThinkPad FRU connections window appears. 5. Hold F1 down until the Easy-Setup menu appears. 2. The...
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...on the basic diagnostics test menu, the device is detected. OK appears if the test passes and three lines of the icon. 50 IBM ThinkPad 380XD, 385XD To exit the window, click on Looptest to the parallel port when the error is defective. If the symptom remains, replace the device... clearly distinguish the shades of error codes appear if the test fails. Use the following procedures to test all devices tests are printed on the screen. Reseat the device connectors. To exit the loop, keep pressing Ctrl+Pause. Click on a device to run the tests in a repeated loop. 8....
...on the basic diagnostics test menu, the device is detected. OK appears if the test passes and three lines of the icon. 50 IBM ThinkPad 380XD, 385XD To exit the window, click on Looptest to the parallel port when the error is defective. If the symptom remains, replace the device... clearly distinguish the shades of error codes appear if the test fails. Use the following procedures to test all devices tests are printed on the screen. Reseat the device connectors. To exit the loop, keep pressing Ctrl+Pause. Click on a device to run the tests in a repeated loop. 8....
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... HDP-2 are : When the POP is read from or written to the same password as the PAP. 56 IBM ThinkPad 380XD, 385XD Data is the same as screen-scroll function keys. Power on Password Combinations The Model 380XD or 385XD supports the following passwords: Power-on the keyboard is charging. The battery is enabled.
... HDP-2 are : When the POP is read from or written to the same password as the PAP. 56 IBM ThinkPad 380XD, 385XD Data is the same as screen-scroll function keys. Power on Password Combinations The Model 380XD or 385XD supports the following passwords: Power-on the keyboard is charging. The battery is enabled.
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...1.40 or later into diskette drive A and turn on the screen. The following is on and off (no symbol on the key) Reserved Reserved Switching the power management mode (High Performance, Automatic, and Customized) Hibernation invocation IBM ThinkPad 380XD, 385XD (2635) 57 Fn + F1 F2 F3 F4 F5...corresponding functions. Turn off Standby mode invocation Suspend mode invocation Reserved Reserved Switching between the LCD and an external monitor Switching between the screen expansion is the URL of the IBM internal Web site: http://pccbbs.raleigh.ibm.com/ Fn Key Combinations The following to format...
...1.40 or later into diskette drive A and turn on the screen. The following is on and off (no symbol on the key) Reserved Reserved Switching the power management mode (High Performance, Automatic, and Customized) Hibernation invocation IBM ThinkPad 380XD, 385XD (2635) 57 Fn + F1 F2 F3 F4 F5...corresponding functions. Turn off Standby mode invocation Suspend mode invocation Reserved Reserved Switching between the LCD and an external monitor Switching between the screen expansion is the URL of the IBM internal Web site: http://pccbbs.raleigh.ibm.com/ Fn Key Combinations The following to format...
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Locations Front View 1 LCD latches 2 Color LCD screen 3 (TFT display model) Brightness control 3 (HPA display model) Contrast control 4 Fan louver 5 Infrared port 6 Diskette eject button 7 Diskette drive 8 CD-ROM emergency eject hole 9 CD-ROM eject button 1 CD-ROM in-use indicator 11 CD-ROM drive 12 Stereo speakers 13 Palm rest 14 TrackPoint III 15 Fn key 16 Keyboard 17 Speaker (Box speaker:subwoofer) 18 Indicator panel 19 Built-in microphone 104 IBM ThinkPad 380XD, 385XD
Locations Front View 1 LCD latches 2 Color LCD screen 3 (TFT display model) Brightness control 3 (HPA display model) Contrast control 4 Fan louver 5 Infrared port 6 Diskette eject button 7 Diskette drive 8 CD-ROM emergency eject hole 9 CD-ROM eject button 1 CD-ROM in-use indicator 11 CD-ROM drive 12 Stereo speakers 13 Palm rest 14 TrackPoint III 15 Fn key 16 Keyboard 17 Speaker (Box speaker:subwoofer) 18 Indicator panel 19 Built-in microphone 104 IBM ThinkPad 380XD, 385XD
User's Guide for TP 380XD, TP 385XD
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... Troubleshooting Guide 136 Troubleshooting Charts 137 Error Codes or Screen Messages 138 No Error Codes or Screen Messages 142 Input Problems 143 Suspend or Hibernation Problems 144 LCD Problems 147 An Indicator Problem 148 Battery Problems 148 CD-ROM Drive Problems 149 xiv IBM ThinkPad 380XD/385XD User's Guide Help 72 Using the Audio...
... Troubleshooting Guide 136 Troubleshooting Charts 137 Error Codes or Screen Messages 138 No Error Codes or Screen Messages 142 Input Problems 143 Suspend or Hibernation Problems 144 LCD Problems 147 An Indicator Problem 148 Battery Problems 148 CD-ROM Drive Problems 149 xiv IBM ThinkPad 380XD/385XD User's Guide Help 72 Using the Audio...
User's Guide for TP 380XD, TP 385XD
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Locations Locations Front View 19 Built-in microphone 18 Indicator panel 17 Subwoofer 16 Keyboard 15 Fn key 14 TrackPoint III 13 Palm rest 12 Stereo Speakers 1 LCD latches 2 Color LCD screen 3 Brightness control (for a TFT display model) or Contrast control (for an HPA display model) 4 Fan louver 5 Infrared port 6 Diskette drive 7 Diskette eject button 8 CD-ROM emergency eject hole 9 CD-ROM eject button 10 CD-ROM in-use indicator 11 CD-ROM drive 5 2 IBM ThinkPad 380XD/385XD User's Guide
Locations Locations Front View 19 Built-in microphone 18 Indicator panel 17 Subwoofer 16 Keyboard 15 Fn key 14 TrackPoint III 13 Palm rest 12 Stereo Speakers 1 LCD latches 2 Color LCD screen 3 Brightness control (for a TFT display model) or Contrast control (for an HPA display model) 4 Fan louver 5 Infrared port 6 Diskette drive 7 Diskette eject button 8 CD-ROM emergency eject hole 9 CD-ROM eject button 10 CD-ROM in-use indicator 11 CD-ROM drive 5 2 IBM ThinkPad 380XD/385XD User's Guide
User's Guide for TP 380XD, TP 385XD
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...the stick in any direction parallel to the keyboard; The TrackPoint III consists of the keyboard. Movement of the pointer on the screen is required for the TrackPoint III; Pointing, selecting, and dragging all become part of pressure you apply to the stick. the...from their typing position. ThinkPad Distinctive Functions ThinkPad Distinctive Functions This section describes the following distinctive functions of the click buttons corresponds to the left and right mouse buttons on a traditional mouse, and depends on the software you are using. 10 IBM ThinkPad 380XD/385XD User's Guide
...the stick in any direction parallel to the keyboard; The TrackPoint III consists of the keyboard. Movement of the pointer on the screen is required for the TrackPoint III; Pointing, selecting, and dragging all become part of pressure you apply to the stick. the...from their typing position. ThinkPad Distinctive Functions ThinkPad Distinctive Functions This section describes the following distinctive functions of the click buttons corresponds to the left and right mouse buttons on a traditional mouse, and depends on the software you are using. 10 IBM ThinkPad 380XD/385XD User's Guide
User's Guide for TP 380XD, TP 385XD
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... on one of your choice from the window. When making a presentation, you can click on the screen-blanking button to disable any system timers, such as the LCD turn-off . 20 IBM ThinkPad 380XD/385XD User's Guide ThinkPad Distinctive Functions 1 2 3 5 4 5 1 The Power Mode buttons Click on one of these buttons to set the power...
... on one of your choice from the window. When making a presentation, you can click on the screen-blanking button to disable any system timers, such as the LCD turn-off . 20 IBM ThinkPad 380XD/385XD User's Guide ThinkPad Distinctive Functions 1 2 3 5 4 5 1 The Power Mode buttons Click on one of these buttons to set the power...
User's Guide for TP 380XD, TP 385XD
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When making a presentation, you can click on the screen-blanking button to disable any system timers, such as the LCD turn-off . 8 The Default button Click on this button to save the changes made and to exit the ThinkPad Configuration window. 6 The View Angle buttons Click on the front view or rear ... The device name and its status appears in the status bar when you click on the minimize button in the top-right corner. 22 IBM ThinkPad 380XD/385XD User's Guide Otherwise, it stays off timer or the power management mode timers. 4 The Help button displays online help. 5 The Exit button Click ...
When making a presentation, you can click on the screen-blanking button to disable any system timers, such as the LCD turn-off . 8 The Default button Click on this button to save the changes made and to exit the ThinkPad Configuration window. 6 The View Angle buttons Click on the front view or rear ... The device name and its status appears in the status bar when you click on the minimize button in the top-right corner. 22 IBM ThinkPad 380XD/385XD User's Guide Otherwise, it stays off timer or the power management mode timers. 4 The Help button displays online help. 5 The Exit button Click ...