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... code messages. For the latest version of this manual, refer to: http://support.intel.com/support/motherboards/server/S5520HC/ Manual Organization Chapter 1 provides a brief overview of a problem. Information about the specific BIOS settings and screens is available in the Intel® Server Chassis SC5600LX, a passive processor heatsink (FXXRGTHSINK) is required. See "Additional Information...
... code messages. For the latest version of this manual, refer to: http://support.intel.com/support/motherboards/server/S5520HC/ Manual Organization Chapter 1 provides a brief overview of a problem. Information about the specific BIOS settings and screens is available in the Intel® Server Chassis SC5600LX, a passive processor heatsink (FXXRGTHSINK) is required. See "Additional Information...
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...software For in-depth technical information about this product, including BIOS settings and chipset information If you just received this product and you need to assemble your system and install components Accessories or other Intel® server products To quickly and efficiently select compatible ... manage your system falls within the allowed power budget For latest drivers, firmware updates (BIOS, BMC, FRUSDR, and ME), and utilities Reference Chassis List. Available at : http://serverconfigurator.intel.com/default.aspx Chassis tested with this product Use this product To make sure your...
...software For in-depth technical information about this product, including BIOS settings and chipset information If you just received this product and you need to assemble your system and install components Accessories or other Intel® server products To quickly and efficiently select compatible ... manage your system falls within the allowed power budget For latest drivers, firmware updates (BIOS, BMC, FRUSDR, and ME), and utilities Reference Chassis List. Available at : http://serverconfigurator.intel.com/default.aspx Chassis tested with this product Use this product To make sure your...
Service Guide
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... 1 Connector and Component Locations 4 Configuration Jumpers...5 Back Panel Features ...6 Intel® Light-Guided Diagnostics 7 RAID Support ...8 Hardware Requirements ...9 Processor ...9 Memory 9 Power Supply ...11 Storage Mode Matrix ...12 Optional Hardware ...14 Intel® SAS Entry RAID Module AXX4SASMOD 14 2 System Utilities 17 Using the BIOS Setup Utility 17 Starting Setup ...17 If You Cannot...
... 1 Connector and Component Locations 4 Configuration Jumpers...5 Back Panel Features ...6 Intel® Light-Guided Diagnostics 7 RAID Support ...8 Hardware Requirements ...9 Processor ...9 Memory 9 Power Supply ...11 Storage Mode Matrix ...12 Optional Hardware ...14 Intel® SAS Entry RAID Module AXX4SASMOD 14 2 System Utilities 17 Using the BIOS Setup Utility 17 Starting Setup ...17 If You Cannot...
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... Marks (or GB18455-2001 48 CA Perchlorate Warning ...48 End-of-Life/Product Recycling 48 Appendix B: Getting Help 49 Intel® Server Issue Report Form 50 x Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide Preface Specific Problems and Corrective Actions 35 Power Light Does Not ... System) ...40 Hard Drive(s) are not Recognized 40 Bootable CD-ROM/DVD-ROM Disk Is Not Detected 40 LED Information ...40 BIOS POST Beep Codes 40 Appendix A: Regulatory and Compliance Information 42 Product Regulatory Compliance 42 Product Safety Compliance 42 Product EMC Compliance -
... Marks (or GB18455-2001 48 CA Perchlorate Warning ...48 End-of-Life/Product Recycling 48 Appendix B: Getting Help 49 Intel® Server Issue Report Form 50 x Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide Preface Specific Problems and Corrective Actions 35 Power Light Does Not ... System) ...40 Hard Drive(s) are not Recognized 40 Bootable CD-ROM/DVD-ROM Disk Is Not Detected 40 LED Information ...40 BIOS POST Beep Codes 40 Appendix A: Regulatory and Compliance Information 42 Product Regulatory Compliance 42 Product Safety Compliance 42 Product EMC Compliance -
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... RAID Module 14 Figure 9. Remove Processor Protective Cover 27 Figure 17. Locating and Removing the CMOS Battery 33 Tables Table 1. BIOS POST Error Beep Codes 40 Table 9. Product Certification Markings 43 Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide xi Close Load Plate and Socket Lever 28 Figure 19. NIC...
... RAID Module 14 Figure 9. Remove Processor Protective Cover 27 Figure 17. Locating and Removing the CMOS Battery 33 Tables Table 1. BIOS POST Error Beep Codes 40 Table 9. Product Certification Markings 43 Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide xi Close Load Plate and Socket Lever 28 Figure 19. NIC...
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...with pins 2-3 connected. These pin should not be connected for normal operation. The main system BIOS does not boot with a recovery BIOS image present. Enabled These pins should not be connected for normal system operation. The system only ...boots from EFI-bootable recovery media with pins 2-3 connected. The administrator and user passwords clear in place for normal system operation. These pin should not be connected for normal operation. Intel...
...with pins 2-3 connected. These pin should not be connected for normal operation. The main system BIOS does not boot with a recovery BIOS image present. Enabled These pins should not be connected for normal system operation. The system only ...boots from EFI-bootable recovery media with pins 2-3 connected. The administrator and user passwords clear in place for normal system operation. These pin should not be connected for normal operation. Intel...
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... native Mode. "Compatibility" - The BIOS Setup Utility provides drive configuration options on . Enhanced Mode supports up to configure RAID. The Intel® Embedded Server RAID Technology II feature provides RAID modes 0, 1, and 10. 8 Intel® Server Board S5520HC, S5520HCT and S5500HCV Service...ports using the Advanced Host Controller Interface. "SW RAID" - Replace the faulty DIMM. Replace the faulty DIMM. Figure 6. Intel® Embedded Server RAID Technology II is applied to server systems that supports both 1.5 Gbps and 3.0 Gbps data transfer rates. DIMM C2...
... native Mode. "Compatibility" - The BIOS Setup Utility provides drive configuration options on . Enhanced Mode supports up to configure RAID. The Intel® Embedded Server RAID Technology II feature provides RAID modes 0, 1, and 10. 8 Intel® Server Board S5520HC, S5520HCT and S5500HCV Service...ports using the Advanced Host Controller Interface. "SW RAID" - Replace the faulty DIMM. Replace the faulty DIMM. Figure 6. Intel® Embedded Server RAID Technology II is applied to server systems that supports both 1.5 Gbps and 3.0 Gbps data transfer rates. DIMM C2...
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... the following requirements outlined. Memory The Intel® Server Board S5520HC/S5520HCT provides 12 DIMM sockets in sequential order. For installation instructions, see the documentation included with navigating the BIOS Setup utility, see the Intel® Server Board S5520HC/S5500HCV Technical... Product Specification. Processor One or two Intel® Xeon® Processor 5500 series or Intel® Xeon® Processor 5600 series For a...
... the following requirements outlined. Memory The Intel® Server Board S5520HC/S5520HCT provides 12 DIMM sockets in sequential order. For installation instructions, see the documentation included with navigating the BIOS Setup utility, see the Intel® Server Board S5520HC/S5500HCV Technical... Product Specification. Processor One or two Intel® Xeon® Processor 5500 series or Intel® Xeon® Processor 5600 series For a...
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... an expander backplane. A 32-bit external memory bus off the SAS1064e controller provides an interface for backplane drive LED control. Intel® SAS Entry RAID Module SAS RAID Support The BIOS Setup Utility provides drive configuration options on the Advanced | Mass Storage Controller Configuration setup page for the installation of which affect...
... an expander backplane. A 32-bit external memory bus off the SAS1064e controller provides an interface for backplane drive LED control. Intel® SAS Entry RAID Module SAS RAID Support The BIOS Setup Utility provides drive configuration options on the Advanced | Mass Storage Controller Configuration setup page for the installation of which affect...
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...S5500HCV Technical Product Specification. This guide is available at : http://www.intel.com/support/motherboards/server/S5520HC/howto.htm For help with enclosure management cabling, see the documentation included with navigating the BIOS Setup utility, refer to configure RAID, see the RAID software user's... guide at: http://www.intel.com/support/motherboards/server/S5520HC/howto.htm For information about configure IT/IR RAID...
...S5500HCV Technical Product Specification. This guide is available at : http://www.intel.com/support/motherboards/server/S5520HC/howto.htm For help with enclosure management cabling, see the documentation included with navigating the BIOS Setup utility, refer to configure RAID, see the RAID software user's... guide at: http://www.intel.com/support/motherboards/server/S5520HC/howto.htm For information about configure IT/IR RAID...
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...features provided only to display automatically configured information, each feature is inaccessible. If they have adequate security rights, a user can enter and start BIOS Setup under several conditions: When you turn on the server, after rebooting, you will see this prompt: Press to enter SETUP... cannot be changed for a link to the Technical Product Specification where you can use to the "Clear CMOS" position (enabled). Intel® Server Board S5520HC, S5520HCT, and S5500HCV Service Guide 17 Table 5 describes the keyboard commands you can find details about specific...
...features provided only to display automatically configured information, each feature is inaccessible. If they have adequate security rights, a user can enter and start BIOS Setup under several conditions: When you turn on the server, after rebooting, you will see this prompt: Press to enter SETUP... cannot be changed for a link to the Technical Product Specification where you can use to the "Clear CMOS" position (enabled). Intel® Server Board S5520HC, S5520HCT, and S5500HCV Service Guide 17 Table 5 describes the keyboard commands you can find details about specific...
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...and instructions. / NOTE Do not skip Step 2. Obtaining the Upgrade Download the BIOS image file to save the current settings into a file. The release notes may need these settings to service. Intel® Server Board S5520HC, S5520HCT, and S5500HCV Service Guide 19 See "Additional ...Information and Software" for a link to complete the upgrade. Updating the BIOS Follow the instructions in the release notes file that came ...
...and instructions. / NOTE Do not skip Step 2. Obtaining the Upgrade Download the BIOS image file to save the current settings into a file. The release notes may need these settings to service. Intel® Server Board S5520HC, S5520HCT, and S5500HCV Service Guide 19 See "Additional ...Information and Software" for a link to complete the upgrade. Updating the BIOS Follow the instructions in the release notes file that came ...
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... software. 2. See "Additional Information and Software" for a link to the "enabled" position (ping 2-3). Recovering the BIOS In the rare event the BIOS becomes damaged, you enter Setup, check your settings, save your hard drive. BIOS Recover Jumper 20 Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide To place the baseboard into recovery...
... software. 2. See "Additional Information and Software" for a link to the "enabled" position (ping 2-3). Recovering the BIOS In the rare event the BIOS becomes damaged, you enter Setup, check your settings, save your hard drive. BIOS Recover Jumper 20 Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide To place the baseboard into recovery...
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.... 8. Startup.nsh file executes automatically, and initiates the BIOS update with the recovery BIOS capsule file. The password clear jumper is complete. 9. You must restore the password clear jumper to the password clear position, covering pins 2 and 3. Do not disconnect the power cord. 2. Intel® Server Board S5520HC, S5520HCT, and S5500HCV Service Guide...
.... 8. Startup.nsh file executes automatically, and initiates the BIOS update with the recovery BIOS capsule file. The password clear jumper is complete. 9. You must restore the password clear jumper to the password clear position, covering pins 2 and 3. Do not disconnect the power cord. 2. Intel® Server Board S5520HC, S5520HCT, and S5500HCV Service Guide...
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Close the server chassis. 5. Power up the server and then press to enter the BIOS menu to its default position, covering pins 1 and 2. 8. Open the chassis and move the jumper back to check if the password is now cleared and you can reset it by going into the BIOS setup. 22 Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide Close the server chassis. 9. Power up the server. Password Clear Jumper 4. The password is cleared. 6. Power down the server. 7. System Utilities Figure 10.
Close the server chassis. 5. Power up the server and then press to enter the BIOS menu to its default position, covering pins 1 and 2. 8. Open the chassis and move the jumper back to check if the password is now cleared and you can reset it by going into the BIOS setup. 22 Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide Close the server chassis. 9. Power up the server. Password Clear Jumper 4. The password is cleared. 6. Power down the server. 7. System Utilities Figure 10.
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.... The CMOS Clear jumper is now cleared and you must use the CMOS Clear jumper to reset the configuration RAM. Power up the server. Intel® Server Board S5520HC, S5520HCT, and S5500HCV Service Guide 23 Power down the server and unplug the AC power cord. 2. Move the jumper...reset/clear position (covering pins 2 and 3). 4. Figure 11. System Utilities Clearing the CMOS If you cannot access the BIOS setup screens, you can reset it by going into the BIOS setup. Close the server chassis and reconnect the AC power cord. 7. For instructions, see your server chassis documentation. 3.
.... The CMOS Clear jumper is now cleared and you must use the CMOS Clear jumper to reset the configuration RAM. Power up the server. Intel® Server Board S5520HC, S5520HCT, and S5500HCV Service Guide 23 Power down the server and unplug the AC power cord. 2. Move the jumper...reset/clear position (covering pins 2 and 3). 4. Figure 11. System Utilities Clearing the CMOS If you cannot access the BIOS setup screens, you can reset it by going into the BIOS setup. Close the server chassis and reconnect the AC power cord. 7. For instructions, see your server chassis documentation. 3.
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... chassis for instructions on installing chassis components. 11. Replace the chassis cover and reconnect the AC power cord. Run the BIOS Setup utility to restore the configuration settings to local ordinance. 8. Intel® Server Board S5520HC, S5520HCT, and S5500HCV Service Guide 33 See the documentation that came with your chassis for instructions...
... chassis for instructions on installing chassis components. 11. Replace the chassis cover and reconnect the AC power cord. Run the BIOS Setup utility to restore the configuration settings to local ordinance. 8. Intel® Server Board S5520HC, S5520HCT, and S5500HCV Service Guide 33 See the documentation that came with your chassis for instructions...
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... devices correct? To check these settings, refer to perform a reset of your system using the system. See the operating system documentation. 34 Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide Press: Reset button Power off and then on the server board? 5. First Steps ...the Setup correct? 13. Are all add-in PCI boards fully seated in the proper location and not touching any drivers used for the BIOS, Baseboard Management Controller (BMC), FRUSDR, hot-swap controller (HSC), and the Management Engine (ME) firmware. Are the configuration settings made in...
... devices correct? To check these settings, refer to perform a reset of your system using the system. See the operating system documentation. 34 Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide Press: Reset button Power off and then on the server board? 5. First Steps ...the Setup correct? 13. Are all add-in PCI boards fully seated in the proper location and not touching any drivers used for the BIOS, Baseboard Management Controller (BMC), FRUSDR, hot-swap controller (HSC), and the Management Engine (ME) firmware. Are the configuration settings made in...
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...of the server board and cause a short. 14. If you cannot correct the problem, contact your power output? 5. Remove all add-in the BIOS? 7. Remove the DDR3 memory DIMMs and re-seat them . 13. Misplaced standoffs can contact the pins on Screen Check the following: 1. In...sure all DC cables are installed only below mounting holes. Make sure the processor(s) were populated according to the system requirements. 36 Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide Are the brightness and contrast controls on your service representative or authorized dealer for...
...of the server board and cause a short. 14. If you cannot correct the problem, contact your power output? 5. Remove all add-in the BIOS? 7. Remove the DDR3 memory DIMMs and re-seat them . 13. Misplaced standoffs can contact the pins on Screen Check the following: 1. In...sure all DC cables are installed only below mounting holes. Make sure the processor(s) were populated according to the system requirements. 36 Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide Are the brightness and contrast controls on your service representative or authorized dealer for...