User Guide
Page 5
... other tool you use to remove a jumper, or you are using needle nosed pliers to remove or install a jumper; System power on/off: The power button DOES NOT turn off the server and disconnect the power cord, telecommunications systems, networks, and modems attached to ensure and maintain compliance with a pair of the jumper with your server when handling parts. We recommend that jumper. They can damage disk drives, boards, and other...
... other tool you use to remove a jumper, or you are using needle nosed pliers to remove or install a jumper; System power on/off: The power button DOES NOT turn off the server and disconnect the power cord, telecommunications systems, networks, and modems attached to ensure and maintain compliance with a pair of the jumper with your server when handling parts. We recommend that jumper. They can damage disk drives, boards, and other...
User Guide
Page 7
... a problem. You will find suggestions for troubleshooting, upgrading, and repairing this server board. Chapter 2 provides instructions on how to help you identify components and their locations. Information about the specific BIOS settings and screens is written for a link to reset the password or CMOS. Manual Organization Chapter 1 provides a brief overview of this manual, see http:// support.intel.com/support/motherboards/server/S5000VCL/. Preface About this Manual Thank you for installing or replacing components such as the memory, processor, control panel board...
... a problem. You will find suggestions for troubleshooting, upgrading, and repairing this server board. Chapter 2 provides instructions on how to help you identify components and their locations. Information about the specific BIOS settings and screens is written for a link to reset the password or CMOS. Manual Organization Chapter 1 provides a brief overview of this manual, see http:// support.intel.com/support/motherboards/server/S5000VCL/. Preface About this Manual Thank you for installing or replacing components such as the memory, processor, control panel board...
User Guide
Page 8
....com/support/motherboards/server/S5000VCL Accessories or other Intel Spares and Configuration Guide server products Hardware (peripheral boards, adapter cards) and operating systems that have been tested and can be used with your server: Processor, memory DIMMs, hard drive, floppy drive, CD-ROM or DVD-ROM drive, RAID controller, operating system. Product Accessories You may need to install it Intel® Server Board S5000VCL Technical Product Specification Intel® Server Board S5000VCL Quick Start User's Guide in the product box For virtual system tours and interactive repair...
....com/support/motherboards/server/S5000VCL Accessories or other Intel Spares and Configuration Guide server products Hardware (peripheral boards, adapter cards) and operating systems that have been tested and can be used with your server: Processor, memory DIMMs, hard drive, floppy drive, CD-ROM or DVD-ROM drive, RAID controller, operating system. Product Accessories You may need to install it Intel® Server Board S5000VCL Technical Product Specification Intel® Server Board S5000VCL Quick Start User's Guide in the product box For virtual system tours and interactive repair...
User Guide
Page 11
... and Software viii Chapter 1: Server Board Features 1 Connector and Header Locations 3 Configuration Jumpers ...4 Back Panel Connectors ...5 RAID Support ...6 SATA Server Board ...6 Hardware Requirements ...7 Processor ...7 Memory ...7 Power Supply ...8 Optional Hardware ...9 Hard Disk Drives ...9 Chapter 2: Server Utilities 11 Using the BIOS Setup Utility 11 Starting Setup ...11 If You Cannot Access Setup 11 Setup Menus ...12 Upgrading the BIOS ...13 Preparing for the Upgrade 14 Upgrading the BIOS ...14 Clearing the Password ...15 Chapter 3: Hardware Installations and Upgrades 17...
... and Software viii Chapter 1: Server Board Features 1 Connector and Header Locations 3 Configuration Jumpers ...4 Back Panel Connectors ...5 RAID Support ...6 SATA Server Board ...6 Hardware Requirements ...7 Processor ...7 Memory ...7 Power Supply ...8 Optional Hardware ...9 Hard Disk Drives ...9 Chapter 2: Server Utilities 11 Using the BIOS Setup Utility 11 Starting Setup ...11 If You Cannot Access Setup 11 Setup Menus ...12 Upgrading the BIOS ...13 Preparing for the Upgrade 14 Upgrading the BIOS ...14 Clearing the Password ...15 Chapter 3: Hardware Installations and Upgrades 17...
User Guide
Page 12
... Key System Lights 37 Confirming Loading of the Operating System 37 Specific Problems and Corrective Actions 38 Power Light Does Not Light 38 No Characters Appear on Screen 39 Characters Are Distorted or Incorrect 40 System Cooling Fans Do Not Rotate Properly 40 Diskette Drive Activity Light Does Not Light 40 CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light 41 Cannot Connect to a Server 41 Problems with Network 41 System Boots...
... Key System Lights 37 Confirming Loading of the Operating System 37 Specific Problems and Corrective Actions 38 Power Light Does Not Light 38 No Characters Appear on Screen 39 Characters Are Distorted or Incorrect 40 System Cooling Fans Do Not Rotate Properly 40 Diskette Drive Activity Light Does Not Light 40 CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light 41 Cannot Connect to a Server 41 Problems with Network 41 System Boots...
User Guide
Page 19
Intel® Server Board S5000VCL AF000660 Figure 1. 1 Server Board Features This chapter briefly describes the main features of important components and connections on the server board. This chapter provides a photograph of the product, a list of the server board features, and diagrams showing the location of the Intel® Server Board S5000VCL.
Intel® Server Board S5000VCL AF000660 Figure 1. 1 Server Board Features This chapter briefly describes the main features of important components and connections on the server board. This chapter provides a photograph of the product, a list of the server board features, and diagrams showing the location of the Intel® Server Board S5000VCL.
User Guide
Page 20
.../2 ports for keyboard and mouse • Serial A port • Two NIC connectors for 10/100/1000 Mb connections • Two USB 2.0 ports • Video port Internal connections: • One USB port header, which supports two USB 2.0 ports • Six SATA-150 connectors with integrated RAID 0, 1, 10 support • One ATA-100 connector • SSI-compliant 24-pin control panel header Slot 6 Riser PCI Express* x8 + PCI-X* 133 On-board ATI* ES1000 video controller with 16 MB SDRAM SATA support Support for Intel® System Management Software 2 Intel® Server Board S5000VCL User Guide...
.../2 ports for keyboard and mouse • Serial A port • Two NIC connectors for 10/100/1000 Mb connections • Two USB 2.0 ports • Video port Internal connections: • One USB port header, which supports two USB 2.0 ports • Six SATA-150 connectors with integrated RAID 0, 1, 10 support • One ATA-100 connector • SSI-compliant 24-pin control panel header Slot 6 Riser PCI Express* x8 + PCI-X* 133 On-board ATI* ES1000 video controller with 16 MB SDRAM SATA support Support for Intel® System Management Software 2 Intel® Server Board S5000VCL User Guide...
User Guide
Page 22
... Jumpers 4 Intel® Server Board S5000VCL User Guide Protect Password: These pins should be jumpered for normal operation. Disable Force Update: These pins should be jumpered for normal operation. Configuration Jumpers Force Update J3A1 3 1-2: Disabled (Default) 3 2-3: Enabled CMOS CLR J1C2 3 1-2: Normal Operation (Default) 2-3: CLEAR CMOS 3 PASSWORD CLR J1C4 3 1-2: Normal Operation (Default) 2-3: CLEAR PASSWORD 3 AF000647 Jumper Name CMOS Clear Password Clear BMC Force Update Pins What Happens at System Reset 1 - 2 2 - 3 1 - 2 2 - 3 1 - 2 2 - 3 Protect CMOS: These pins...
... Jumpers 4 Intel® Server Board S5000VCL User Guide Protect Password: These pins should be jumpered for normal operation. Disable Force Update: These pins should be jumpered for normal operation. Configuration Jumpers Force Update J3A1 3 1-2: Disabled (Default) 3 2-3: Enabled CMOS CLR J1C2 3 1-2: Normal Operation (Default) 2-3: CLEAR CMOS 3 PASSWORD CLR J1C4 3 1-2: Normal Operation (Default) 2-3: CLEAR PASSWORD 3 AF000647 Jumper Name CMOS Clear Password Clear BMC Force Update Pins What Happens at System Reset 1 - 2 2 - 3 1 - 2 2 - 3 1 - 2 2 - 3 Protect CMOS: These pins...
User Guide
Page 24
... through the BIOS Setup utility, see the RAID software user's guide that supports both 1.5 and 3.0 Gbps data transfer rates. The BIOS Setup utility provides multiple drive configuration options on the server board and to enable or disable "AHCI Mode" or "Configure SATA as RAID." The "Onboard SATA Controller" option is attached between this option is enabled, the "SATA Mode" option can choose to the backplane or I2C interface. SATA Server Board The Intel® Server Board S5000VCL provides an embedded SATA controller that is enabled by default. When this connector on the...
... through the BIOS Setup utility, see the RAID software user's guide that supports both 1.5 and 3.0 Gbps data transfer rates. The BIOS Setup utility provides multiple drive configuration options on the server board and to enable or disable "AHCI Mode" or "Configure SATA as RAID." The "Onboard SATA Controller" option is attached between this option is enabled, the "SATA Mode" option can choose to the backplane or I2C interface. SATA Server Board The Intel® Server Board S5000VCL provides an embedded SATA controller that is enabled by default. When this connector on the...
User Guide
Page 26
... to memory error unless both the primary and the mirrored copy of all data in the opposite channel. Power Supply A minimum of supported memory DIMMs, see the links under "Additional Information and Software." A minimum of one can be active at a time. This uses single-channel interleave. Use only DDR2-667 fully buffered, registered DIMM modules. - See the Intel® Server Board S5000VCL Technical Product Specification for memory...
... to memory error unless both the primary and the mirrored copy of all data in the opposite channel. Power Supply A minimum of supported memory DIMMs, see the links under "Additional Information and Software." A minimum of one can be active at a time. This uses single-channel interleave. Use only DDR2-667 fully buffered, registered DIMM modules. - See the Intel® Server Board S5000VCL Technical Product Specification for memory...
User Guide
Page 29
... details about specific BIOS setup screens. Starting Setup You can run BIOS Setup with or without an operating system being present. 2 Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is used to clear the CMOS memory. For instructions on the server board to boot. See "Additional Information and Software" for CMOS and attempt to the "Clear CMOS" position (enabled). In the two conditions listed above, during the Power On Self Test (POST), you will see "Clearing the CMOS".
... details about specific BIOS setup screens. Starting Setup You can run BIOS Setup with or without an operating system being present. 2 Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is used to clear the CMOS memory. For instructions on the server board to boot. See "Additional Information and Software" for CMOS and attempt to the "Clear CMOS" position (enabled). In the two conditions listed above, during the Power On Self Test (POST), you will see "Clearing the CMOS".
User Guide
Page 32
... regarding jumper settings, specific fixes, or other problem after reboot. See "Additional Information and Software" for a link to obtain the upgrade utility. Recording the Current BIOS Settings 1. Boot the computer and press when you see the message: Press Key if you want to the update software. The system will need to be followed to return the system to configure your settings, and exit Setup. 14 Intel® Server Board S5000VCL User Guide...
... regarding jumper settings, specific fixes, or other problem after reboot. See "Additional Information and Software" for a link to obtain the upgrade utility. Recording the Current BIOS Settings 1. Boot the computer and press when you see the message: Press Key if you want to the update software. The system will need to be followed to return the system to configure your settings, and exit Setup. 14 Intel® Server Board S5000VCL User Guide...
User Guide
Page 41
Contact your server chassis for instructions on the server board powers the RTC for up to 10 years in the RTC (for a list of power. Discard used batteries according to the server. Varning: Explosionsfara vid felaktigt batteribyte. Turn off all peripheral devices connected to manufacturer's instructions. Gently push down on virheellisesti asennettu. Replace only with your customer service representative or dealer for example, the date and time) may...
Contact your server chassis for instructions on the server board powers the RTC for up to 10 years in the RTC (for a list of power. Discard used batteries according to the server. Varning: Explosionsfara vid felaktigt batteribyte. Turn off all peripheral devices connected to manufacturer's instructions. Gently push down on virheellisesti asennettu. Replace only with your customer service representative or dealer for example, the date and time) may...
User Guide
Page 53
... on button Intel provides a package called the "Platform Confidence Test" that might occur while you have installed in -depth troubleshooting, attempt first to clear the system memory and reload the operating system Clear system memory, restart POST, and reload the operating system Cold boot reset. Resetting the System Before going through in your system using the latest firmware and files. Firmware upgrades include updates for BIOS, the baseboard management controller...
... on button Intel provides a package called the "Platform Confidence Test" that might occur while you have installed in -depth troubleshooting, attempt first to clear the system memory and reload the operating system Clear system memory, restart POST, and reload the operating system Cold boot reset. Resetting the System Before going through in your system using the latest firmware and files. Firmware upgrades include updates for BIOS, the baseboard management controller...
User Guide
Page 54
... these settings, refer to the tested component lists. 36 Intel® Server Board S5000VCL User Guide Check the tested memory, and chassis lists, as well as the supported hardware and operating system list. Problems following Initial System Installation Problems that occur at the wall outlet? • Are the power supplies plugged in? See "Additional Information and Software" for example, two add-in boards sharing the same interrupt. • Are all peripheral devices installed...
... these settings, refer to the tested component lists. 36 Intel® Server Board S5000VCL User Guide Check the tested memory, and chassis lists, as well as the supported hardware and operating system list. Problems following Initial System Installation Problems that occur at the wall outlet? • Are the power supplies plugged in? See "Additional Information and Software" for example, two add-in boards sharing the same interrupt. • Are all peripheral devices installed...
User Guide
Page 57
... no characters on the video monitor properly adjusted? • Is the video monitor signal cable properly installed? • Does this video monitor work correctly if plugged into a different system? • Is the onboard video controller enabled in the BIOS? • Remove all add-in cards and see if the video returns. Reboot the system for help. Intel® Server Board S5000VCL User Guide 39 Verify that the video works using the onboard video controller. 2. If you are using a switch box, is it...
... no characters on the video monitor properly adjusted? • Is the video monitor signal cable properly installed? • Does this video monitor work correctly if plugged into a different system? • Is the onboard video controller enabled in the BIOS? • Remove all add-in cards and see if the video returns. Reboot the system for help. Intel® Server Board S5000VCL User Guide 39 Verify that the video works using the onboard video controller. 2. If you are using a switch box, is it...
User Guide
Page 58
...; Have your fans speeded up in response to "Disabled." 40 Intel® Server Board S5000VCL User Guide If you are using the onboard diskette controller, use the BIOS setup to make sure that has failed? • Are the fan power connectors properly connected to the server board? • Is the cable from the control panel board connected to the both the control panel board and to the server board? • Are the power supply cables properly connected to "Enabled." Diskette Drive Activity Light Does Not Light Check the following...
...; Have your fans speeded up in response to "Disabled." 40 Intel® Server Board S5000VCL User Guide If you are using the onboard diskette controller, use the BIOS setup to make sure that has failed? • Are the fan power connectors properly connected to the server board? • Is the cable from the control panel board connected to the both the control panel board and to the server board? • Are the power supply cables properly connected to "Enabled." Diskette Drive Activity Light Does Not Light Check the following...
User Guide
Page 60
... to the port from the server. 42 Intel® Server Board S5000VCL User Guide Delete and then reinstall the drivers. • Run diagnostics. System Boots when Installing PCI Card System Server Management features require full-time "standby" power. Before installing a PCI card, you install a PCI card with the power button on the front of the system. • Unplug the AC power cord(s) from the onboard network controller. • Make sure your BIOS is current. This means some parts of...
... to the port from the server. 42 Intel® Server Board S5000VCL User Guide Delete and then reinstall the drivers. • Run diagnostics. System Boots when Installing PCI Card System Server Management features require full-time "standby" power. Before installing a PCI card, you install a PCI card with the power button on the front of the system. • Unplug the AC power cord(s) from the onboard network controller. • Make sure your BIOS is current. This means some parts of...
User Guide
Page 61
... of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to install a surge suppressor between the power outlet and the system power cord. Intel® Server Board S5000VCL User Guide 43 However, they may want to user commands. Note: Random errors in your data files, they can also be getting random errors in data files: If you suspect that a transient voltage spike, power outage...
... of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to install a surge suppressor between the power outlet and the system power cord. Intel® Server Board S5000VCL User Guide 43 However, they may want to user commands. Note: Random errors in your data files, they can also be getting random errors in data files: If you suspect that a transient voltage spike, power outage...
User Guide
Page 64
... a possible serious system problem. Replace or reseat the system video add-in cards are removed, insert the cards one at a time, booting the system between each card addition, until the beeps again occur to Take Memory error. BIOS POST Beep Codes The table below lists the POST error beep codes. Table 8. If on-board video is being used, the server board may be faulty. 46 Intel® Server Board S5000VCL User Guide POST Error Beep Codes Number of error conditions. If the error still occurs, contact your...
... a possible serious system problem. Replace or reseat the system video add-in cards are removed, insert the cards one at a time, booting the system between each card addition, until the beeps again occur to Take Memory error. BIOS POST Beep Codes The table below lists the POST error beep codes. Table 8. If on-board video is being used, the server board may be faulty. 46 Intel® Server Board S5000VCL User Guide POST Error Beep Codes Number of error conditions. If the error still occurs, contact your...