Maintenance and Service Guide
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The information contained herein is subject to change without notice. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 Nothing herein should be liable for HP products and services are set forth in the United States and other countries. The ...only warranties for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty....
The information contained herein is subject to change without notice. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 Nothing herein should be liable for HP products and services are set forth in the United States and other countries. The ...only warranties for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty....
Maintenance and Service Guide
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... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
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...the Top Case...2-31 Figure 2-22. Intel CPU Module Removal 2-45 Figure 2-29. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Bottom View...1-13 Figure 1-7. Disassembly Flow...2-3 Figure 2-2. Removing an SDRAM Module 2-5 Figure 2-4. Removing the Keyboard Cover 2-14 Figure ... 2-47 Figure 2-30. Removing the RJ11/1394 Connector Module 2-49 Figure 2-34. Replaceable Module Diagram 1-24 Figure 2-1. Resetting the Notebook ...1-17 Figure 1-8. Removing an SDRAM Module 2-6 Figure 2-5. Removing the Mini PCI Card 2-7 Figure 2-6. Disconnecting the Speaker Cable 2-14...
...the Top Case...2-31 Figure 2-22. Intel CPU Module Removal 2-45 Figure 2-29. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Bottom View...1-13 Figure 1-7. Disassembly Flow...2-3 Figure 2-2. Removing an SDRAM Module 2-5 Figure 2-4. Removing the Keyboard Cover 2-14 Figure ... 2-47 Figure 2-30. Removing the RJ11/1394 Connector Module 2-49 Figure 2-34. Replaceable Module Diagram 1-24 Figure 2-1. Resetting the Notebook ...1-17 Figure 1-8. Removing an SDRAM Module 2-6 Figure 2-5. Removing the Mini PCI Card 2-7 Figure 2-6. Disconnecting the Speaker Cable 2-14...
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...Support Options...3-2 Table 3-2. Sycard PCCtest Commands ...3-26 Table 3-7. BIOS Setup Menus and Parameters 3-28 Table 4-1. LCD Guidelines ...5-4 Service Manual v Scope of Serial Number Label 2-59 Figure 2-39. Figure 2-36. Replacing the Antennas...2-60 Figure 2-37. Removing ...Functional Structure Description 1-25 Table 2-1. Part Number Reference...4-12 Table 5-1. Replaceable Parts ...4-4 Table 4-2. Main Status Lights (front of notebook 1-15 Table 1-4. Required Equipment ...2-2 Table 2-3. POST Terminal-Error Beep Codes 3-20 Table 3-5. Replacing Small Parts ...2-12 Table ...
...Support Options...3-2 Table 3-2. Sycard PCCtest Commands ...3-26 Table 3-7. BIOS Setup Menus and Parameters 3-28 Table 4-1. LCD Guidelines ...5-4 Service Manual v Scope of Serial Number Label 2-59 Figure 2-39. Figure 2-36. Replacing the Antennas...2-60 Figure 2-37. Removing ...Functional Structure Description 1-25 Table 2-1. Part Number Reference...4-12 Table 5-1. Replaceable Parts ...4-4 Table 4-2. Main Status Lights (front of notebook 1-15 Table 1-4. Required Equipment ...2-2 Table 2-3. POST Terminal-Error Beep Codes 3-20 Table 3-5. Replacing Small Parts ...2-12 Table ...
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..., ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. Outside U.S. Information about the notebook computers and related products. These notebook models use by authorized service personnel while installing, servicing, and repairing these notebooks. Introduction This manual provides reference information for membership...
..., ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. Outside U.S. Information about the notebook computers and related products. These notebook models use by authorized service personnel while installing, servicing, and repairing these notebooks. Introduction This manual provides reference information for membership...
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...; 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1024 × 768) active... 2.8-, and 3.06-GHz) Up to change. HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but...
...; 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1024 × 768) active... 2.8-, and 3.06-GHz) Up to change. HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but...
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... and ze5300 Processor Memory Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled...MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up to 1 GB (...
... and ze5300 Processor Memory Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled...MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up to 1 GB (...
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On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT ATI ... (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.0-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, 1.67...
On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT ATI ... (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.0-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, 1.67...
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...Up to 1 GB (1024 MB) SDRAM using 512-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (...32, or 64 MB UMA graphics memory, 4x AGP graphics capability. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel ...
...Up to 1 GB (1024 MB) SDRAM using 512-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (...32, or 64 MB UMA graphics memory, 4x AGP graphics capability. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel ...
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... 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) ... AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System ...
... 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) ... AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System ...
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... 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual Display 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) active-matrix TFT Video ATI Mobility Radeon graphics... Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Compaq nx9000 Processor AMD Athlon (1.8- At least 256 MB SDRAM preinstalled.
... 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual Display 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) active-matrix TFT Video ATI Mobility Radeon graphics... Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Compaq nx9000 Processor AMD Athlon (1.8- At least 256 MB SDRAM preinstalled.
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..., 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7
..., 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7
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... button 6. Wireless on -off button and indicator light* 10. Power button, turns the notebook on certain models 1-8 Product Information Service Manual Battery 11. For an exploded view of the notebook, see page 4-2. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Infrared port* 9. CD-ROM...
... button 6. Wireless on -off button and indicator light* 10. Power button, turns the notebook on certain models 1-8 Product Information Service Manual Battery 11. For an exploded view of the notebook, see page 4-2. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Infrared port* 9. CD-ROM...
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... this port for a serial mouse, modem, printer, or other parallel device 18. External monitor port 20. Floppy drive* * on certain models Service Manual Product Information 1-9 Figure 1-2. LAN port* 16. Audio jacks (left to right), external microphone and audio out (headphones) 25. Kensington lock slot...CardBus slot and button 23. AC adapter jack 14. S-Video port* 17. Volume controls* 26. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for logo. 13. IEEE 1394 ...
... this port for a serial mouse, modem, printer, or other parallel device 18. External monitor port 20. Floppy drive* * on certain models Service Manual Product Information 1-9 Figure 1-2. LAN port* 16. Audio jacks (left to right), external microphone and audio out (headphones) 25. Kensington lock slot...CardBus slot and button 23. AC adapter jack 14. S-Video port* 17. Volume controls* 26. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for logo. 13. IEEE 1394 ...
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... on -off button and indicator light* 9. Wireless on -off 5. Notebook open/close latch 2. Main status lights (left to right), power mode, hard disk activity, and battery 7. Figure 1-4. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Infrared port* ...8. Audio mute button and audio mute light* 10. Battery 11. CD-ROM, DVD, or other drive 14. Volume controls* 12. Power button, turns the notebook on certain models Service Manual Product ...
... on -off button and indicator light* 9. Wireless on -off 5. Notebook open/close latch 2. Main status lights (left to right), power mode, hard disk activity, and battery 7. Figure 1-4. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Infrared port* ...8. Audio mute button and audio mute light* 10. Battery 11. CD-ROM, DVD, or other drive 14. Volume controls* 12. Power button, turns the notebook on certain models Service Manual Product ...
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Figure 1-5. Kensington lock cable slot (security connector) 23. IEEE 1394 port* 25. Two universal Serial Bus (USB) ports 17. External monitor port 21. Modem port* 24. Floppy drive* * on certain models 1-12 Product Information Service Manual LAN port* 18. AC adapter jack 16. PCMCIA card and CardBus slot and button 26. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. S-Video port* 22. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. External keyboard/mouse port 19.
Figure 1-5. Kensington lock cable slot (security connector) 23. IEEE 1394 port* 25. Two universal Serial Bus (USB) ports 17. External monitor port 21. Modem port* 24. Floppy drive* * on certain models 1-12 Product Information Service Manual LAN port* 18. AC adapter jack 16. PCMCIA card and CardBus slot and button 26. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. S-Video port* 22. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. External keyboard/mouse port 19.
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NOTE: This manual describes the notebook in its original factory configuration, with all ...Press Fn+F12 -or- Table 1-2. allow timeout Hibernation mode Saves maximum power Saves current session to resume your notebook using its power button. select Start > Shut Down > Hibernate (Windows 2000) -or- Restores network connections ... mode. 1-14 Product Information Service Manual Select Start > Shut Down > Shut down . Turning the Notebook On and Off You can start and stop the notebook-depending on power considerations, types of the notebook's operation. Activating Power Modes ...
NOTE: This manual describes the notebook in its original factory configuration, with all ...Press Fn+F12 -or- Table 1-2. allow timeout Hibernation mode Saves maximum power Saves current session to resume your notebook using its power button. select Start > Shut Down > Hibernate (Windows 2000) -or- Restores network connections ... mode. 1-14 Product Information Service Manual Select Start > Shut Down > Shut down . Turning the Notebook On and Off You can start and stop the notebook-depending on power considerations, types of the notebook's operation. Activating Power Modes ...
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... mode. The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. Main Status Lights (front of notebook) Meaning Power status On: notebook is on (even if the display is off ). Amber: The AC adapter is connected and the battery is active. Keyboard Status .... Num Lock Num Lock is active (as marked on the front of the notebook report power status, battery status, and hard disk activity. Num Lock must also be on to use the embedded keypad). Service Manual Product Information 1-15 Battery status Green: The AC adapter is connected and the ...
... mode. The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. Main Status Lights (front of notebook) Meaning Power status On: notebook is on (even if the display is off ). Amber: The AC adapter is connected and the battery is active. Keyboard Status .... Num Lock Num Lock is active (as marked on the front of the notebook report power status, battery status, and hard disk activity. Num Lock must also be on to use the embedded keypad). Service Manual Product Information 1-15 Battery status Green: The AC adapter is connected and the ...
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... 1-5. otherwise, cursor control is on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual Fn Hot Keys Effect Decreases the display brightness Increases the display brightness Toggles among the built-in keypad on , then the numeric functions are active...
... 1-5. otherwise, cursor control is on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual Fn Hot Keys Effect Decreases the display brightness Increases the display brightness Toggles among the built-in keypad on , then the numeric functions are active...
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...power button until the display shuts down Windows: press ctrl+alt+del, and then select Shut Down > Restart. Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. Press the ...8226; If possible, shut down (about 4 seconds) and then release the power button. Service Manual Product Information 1-17 Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot...
...power button until the display shuts down Windows: press ctrl+alt+del, and then select Shut Down > Restart. Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. Press the ...8226; If possible, shut down (about 4 seconds) and then release the power button. Service Manual Product Information 1-17 Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot...