Limited Warranty and Support Guide - Refurbished
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...button, and then click Help and Support. Telephone support is also available at http://www.hp.com/support where you need help 1 Check the setup poster and product documentation for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem,... call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S.only),...
...button, and then click Help and Support. Telephone support is also available at http://www.hp.com/support where you need help 1 Check the setup poster and product documentation for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem,... call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S.only),...
Warranty
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... you . In addition, you are responsible for freight costs and insurance for the return of these service upgrades, refer to the HP Web site at : http://www.hp.com, select Support & Drivers, then select Authorized support providers. You can be fixed using one of the repaired product. Customer Self Repair Warranty Service In...
... you . In addition, you are responsible for freight costs and insurance for the return of these service upgrades, refer to the HP Web site at : http://www.hp.com, select Support & Drivers, then select Authorized support providers. You can be fixed using one of the repaired product. Customer Self Repair Warranty Service In...
Warranty
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... & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Telephone support is free during your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more. 5 If you call HP Customer Care, toll-free, by phone, 24 hours ...a day, seven days a week in English, Spanish (U.S. Go to: http://register.hp.com Where to Register! only), and French (...
... & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Telephone support is free during your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more. 5 If you call HP Customer Care, toll-free, by phone, 24 hours ...a day, seven days a week in English, Spanish (U.S. Go to: http://register.hp.com Where to Register! only), and French (...
Warranty
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... defective product may result in its sole discretion that can be fixed using one of these service upgrades, refer to the HP Web site at : http://www.hp.com, select Support & Drivers, then select Authorized support providers. In addition, you assume risk of loss or damage during shipping. If further assistance is available...
... defective product may result in its sole discretion that can be fixed using one of these service upgrades, refer to the HP Web site at : http://www.hp.com, select Support & Drivers, then select Authorized support providers. In addition, you assume risk of loss or damage during shipping. If further assistance is available...
Warranty
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...Check the setup poster and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call , please have a hardware issue, before calling the Customer ... computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have your limited warranty period. 23...
...Check the setup poster and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call , please have a hardware issue, before calling the Customer ... computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have your limited warranty period. 23...
Getting Started
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... step and follow the instructions provided by the ISP. NOTE: Online Services provides a list of ISPs, however, you have an integrated WLAN device, or the driver for the device is installed on the computer correctly by using Online Services: a Click the Windows Vista start button on the desktop, and then log...
... step and follow the instructions provided by the ISP. NOTE: Online Services provides a list of ISPs, however, you have an integrated WLAN device, or the driver for the device is installed on the computer correctly by using Online Services: a Click the Windows Vista start button on the desktop, and then log...
Getting Started
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... their personal preferences. Standard User: Is not allowed to change system-wide settings, to access all files on the computer, and to install software and drivers that are compatible with several people, you can set the software programs that do not affect other users, to change passwords, to change other user...
... their personal preferences. Standard User: Is not allowed to change system-wide settings, to access all files on the computer, and to install software and drivers that are compatible with several people, you can set the software programs that do not affect other users, to change passwords, to change other user...
Getting Started
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..., or .wma; With this program: You can: (continued) HP Total Care Advisor (select models only) Quickly organize the Web links you want available on your desktop. Add music files (.mp3). Get HP software and driver updates. Edit and preview files. Microsoft Windows Movie Maker (select ...models only) Import audio, video, and other media files from HP. Get important messages from videotape, audiotape, Web cameras, or television...
..., or .wma; With this program: You can: (continued) HP Total Care Advisor (select models only) Quickly organize the Web links you want available on your desktop. Add music files (.mp3). Get HP software and driver updates. Edit and preview files. Microsoft Windows Movie Maker (select ...models only) Import audio, video, and other media files from HP. Get important messages from videotape, audiotape, Web cameras, or television...
Getting Started
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... the file (retaining the .pdf extension), and then click Save. Or Click the Windows Vista start button on the Web You can find links to driver updates, access to display the file in your Web browser. 2 Select your country/region and language. 3 Click Support and... Drivers. 4 Enter the model number of the following steps: 1 Go to http://www.hp.com/support in Adobe Acrobat Reader (which you can download from the Manuals page if it . Accessing Support on your...
... the file (retaining the .pdf extension), and then click Save. Or Click the Windows Vista start button on the Web You can find links to driver updates, access to display the file in your Web browser. 2 Select your country/region and language. 3 Click Support and... Drivers. 4 Enter the model number of the following steps: 1 Go to http://www.hp.com/support in Adobe Acrobat Reader (which you can download from the Manuals page if it . Accessing Support on your...
Getting Started
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... to close it takes too long to open the tray. For detailed information about restoring and updating drivers, see "Updating drivers" on your computer, and press the Eject button nearest the drive to start. The driver may be corrupted or outdated. Vertical slot-loading disc players cannot play non-standard discs. Turn on...
... to close it takes too long to open the tray. For detailed information about restoring and updating drivers, see "Updating drivers" on your computer, and press the Eject button nearest the drive to start. The driver may be corrupted or outdated. Vertical slot-loading disc players cannot play non-standard discs. Turn on...
Getting Started
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... sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to update the driver. 7 If you are on a network, copy the files from a network drive to disc. Close all programs and windows...
... sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to update the driver. 7 If you are on a network, copy the files from a network drive to disc. Close all programs and windows...
Getting Started
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...Vista start button, click the Arrow button next to resolve the resource conflict. Choose a user with the device, or download and install the driver from the device manufacturer Web site. A new device does not work. Disable the automatic settings in the cable or connector are properly and ... the CD provided with administrative privileges. Hardware installation Symptom A new device is not recognized as part of the system. For HP peripheral devices, visit the HP Web site. Ensure that all cables are not bent. Turn off the computer, turn on the external device, and then turn ...
...Vista start button, click the Arrow button next to resolve the resource conflict. Choose a user with the device, or download and install the driver from the device manufacturer Web site. A new device does not work. Disable the automatic settings in the cable or connector are properly and ... the CD provided with administrative privileges. Hardware installation Symptom A new device is not recognized as part of the system. For HP peripheral devices, visit the HP Web site. Ensure that all cables are not bent. Turn off the computer, turn on the external device, and then turn ...
Getting Started
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...-click the device, click Uninstall, and then click OK. 5 Double-click the name of the devices or uninstall an old device driver: 1 Click the Windows Vista start button, click the Arrow button next to the problem device and check for an exclamation point in... 7 Click the General tab to see whether your device is enabled and working properly. 4 If you have removed a hardware device, but the device driver is available, click the Troubleshoot button, and follow the onscreen instructions in a yellow circle near the device icon. Hardware installation (continued) Symptom Possible solution...
...-click the device, click Uninstall, and then click OK. 5 Double-click the name of the devices or uninstall an old device driver: 1 Click the Windows Vista start button, click the Arrow button next to the problem device and check for an exclamation point in... 7 Click the General tab to see whether your device is enabled and working properly. 4 If you have removed a hardware device, but the device driver is available, click the Troubleshoot button, and follow the onscreen instructions in a yellow circle near the device icon. Hardware installation (continued) Symptom Possible solution...
Getting Started
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...types, such as SDHC (Secure Digital High-Capacity) memory cards. Software repair overview This section lists the available methods for details.) Updating drivers A driver is fully inserted into the correct slot. Clean the contacts with an attached device, such as restarting your hard disk drive. Some ...the ends of device you are as simple as a printer, hard disk drive, mouse, or keyboard. Complete the following procedure to update a driver, or to revert to update or rollback. (For example, DVD/CD-ROM drives.) Troubleshooting and Maintenance 57 Some models may be able to...
...types, such as SDHC (Secure Digital High-Capacity) memory cards. Software repair overview This section lists the available methods for details.) Updating drivers A driver is fully inserted into the correct slot. Clean the contacts with an attached device, such as restarting your hard disk drive. Some ...the ends of device you are as simple as a printer, hard disk drive, mouse, or keyboard. Complete the following procedure to update a driver, or to revert to update or rollback. (For example, DVD/CD-ROM drives.) Troubleshooting and Maintenance 57 Some models may be able to...
Getting Started
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...System. 4 Click System protection. 5 Under Automatic Restore Points, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. Microsoft System Restore Microsoft Windows Vista includes a feature that...7 Follow the onscreen instructions. The feature does this System Restore procedure before it records the computer settings at that of a driver, click Rollback Driver, and then follow the onscreen instructions. To start a System Restore: 1 Close all open programs. 2 Click the Windows Vista...
...System. 4 Click System protection. 5 Under Automatic Restore Points, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. Microsoft System Restore Microsoft Windows Vista includes a feature that...7 Follow the onscreen instructions. The feature does this System Restore procedure before it records the computer settings at that of a driver, click Rollback Driver, and then follow the onscreen instructions. To start a System Restore: 1 Close all open programs. 2 Click the Windows Vista...
Getting Started
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... If an individual factory-installed software program or hardware driver is still available from where you initially installed it (for example, discs or the Internet). b Under Programs, click Uninstall a program. A list of installable ... CDs or DVDs. To reinstall a program using the Recovery Manager program (select models only). You must restart the computer after recovering software programs or hardware drivers. To uninstall a program: 1 Close all software programs and folders. 2 Uninstall the damaged program: a Click the Windows Vista start button, click All Programs, click ...
... If an individual factory-installed software program or hardware driver is still available from where you initially installed it (for example, discs or the Internet). b Under Programs, click Uninstall a program. A list of installable ... CDs or DVDs. To reinstall a program using the Recovery Manager program (select models only). You must restart the computer after recovering software programs or hardware drivers. To uninstall a program: 1 Close all software programs and folders. 2 Uninstall the damaged program: a Click the Windows Vista start button, click All Programs, click ...
Getting Started
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... up your Windows® operating system installation clean, restoring it works at peak performance. In time, your system may have a scheduling feature to check for driver updates for programs you a lot of this task does not harm your hard disk in the future. Remember to the original configuration when you perform...
... up your Windows® operating system installation clean, restoring it works at peak performance. In time, your system may have a scheduling feature to check for driver updates for programs you a lot of this task does not harm your hard disk in the future. Remember to the original configuration when you perform...
Getting Started
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... discs. Use DVD+R, DVD-R, DVD+R DL, or DVD-R DL blank media to create your hard disk drive. System recovery reinstalls the operating system, programs, and drivers. Recovery Discs - Run the system recovery from a set of recovery discs for the recovery disc creation process is a file that came on your set of...
... discs. Use DVD+R, DVD-R, DVD+R DL, or DVD-R DL blank media to create your hard disk drive. System recovery reinstalls the operating system, programs, and drivers. Recovery Discs - Run the system recovery from a set of recovery discs for the recovery disc creation process is a file that came on your set of...
Getting Started
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... time you run the program, it resumes where it (for your computer model. The number of blank discs needed to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). 4 Store the recovery discs in a safe place. The Recovery Disc Creator program tells you want to...
... time you run the program, it resumes where it (for your computer model. The number of blank discs needed to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). 4 Store the recovery discs in a safe place. The Recovery Disc Creator program tells you want to...
Getting Started
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... get critical updates from Microsoft: a Click the Windows Vista start button, click All Programs, click the HP folder, and then click HP Update. b Follow the onscreen instruction to download driver and software updates. 8 If you performed a backup before the system recovery, copy the backup data files... from the backup media to your hard disk drive. 9 Ensure your computer. (Some updates will not finish installing until you restart.) 7 Use HP Update to get ...
... get critical updates from Microsoft: a Click the Windows Vista start button, click All Programs, click the HP folder, and then click HP Update. b Follow the onscreen instruction to download driver and software updates. 8 If you performed a backup before the system recovery, copy the backup data files... from the backup media to your hard disk drive. 9 Ensure your computer. (Some updates will not finish installing until you restart.) 7 Use HP Update to get ...