Support Telephone Numbers
Page 6
... Belize Technical Support 811+ 1 800 711 2884 Customer Support Web site www.hp.com/support www.hp.com/country/lamerica_nsc_cnt_amer/es/support.html Bermuda Technical Support 1-800-711-2884 Customer Support Web site www.hp.com/country/cb/eng Bolivia Technical Support Apoyo Técnico 0) +54-11...-4708-1600 0-800 100-293 Customer Support Web site www.hp.com/support www.hp.com/country/bo/spa/support.html Bosnia-Herzegovina E-mail Tec.desktop@hp.com Connect On-Line Customer ...
... Belize Technical Support 811+ 1 800 711 2884 Customer Support Web site www.hp.com/support www.hp.com/country/lamerica_nsc_cnt_amer/es/support.html Bermuda Technical Support 1-800-711-2884 Customer Support Web site www.hp.com/country/cb/eng Bolivia Technical Support Apoyo Técnico 0) +54-11...-4708-1600 0-800 100-293 Customer Support Web site www.hp.com/support www.hp.com/country/bo/spa/support.html Bosnia-Herzegovina E-mail Tec.desktop@hp.com Connect On-Line Customer ...
Support Telephone Numbers
Page 12
... 9769562 Croatia 1 6060 200 Serbia and Montenegro 2019900 Slovenia 12307 478 Web site www.hp.com/go/hpcarepack/emea/activate Faroe Islands Technical Support 4570 10 8025 10 www.hp.com Support Telephone Numbers El Salvador Technical Support 800-1785:877-219-8671 (800-1785... site www.hp.com/support www.hp.com/country/ns/spa/support.html Estonia Technical Support 6 813 823 HP Care Pack Services 6 813 823 European Emerging Markets Support for Albania, Bosnia-Herzegovina, Bulgaria, Croatia, Macedonia, Malta, Moldova Republic, Serbia and Montenegro: E-mail Tec.desktop@hp.com Connect ...
... 9769562 Croatia 1 6060 200 Serbia and Montenegro 2019900 Slovenia 12307 478 Web site www.hp.com/go/hpcarepack/emea/activate Faroe Islands Technical Support 4570 10 8025 10 www.hp.com Support Telephone Numbers El Salvador Technical Support 800-1785:877-219-8671 (800-1785... site www.hp.com/support www.hp.com/country/ns/spa/support.html Estonia Technical Support 6 813 823 HP Care Pack Services 6 813 823 European Emerging Markets Support for Albania, Bosnia-Herzegovina, Bulgaria, Croatia, Macedonia, Malta, Moldova Republic, Serbia and Montenegro: E-mail Tec.desktop@hp.com Connect ...
Support Telephone Numbers
Page 17
.../phone_assist.html#section1 Customer Support Web site http://h10025.www1.hp.com/ ewfrf/wc/siteHome?lc=en&cc=ie HP Care Pack Services Telephone Warranty Support 1890 946 500 Web site ........http://h41111.www4.hp.com/hps/carepack/ie/en Israel General Information 09-762-3222 Telephone Support... Numbers www.hp.com 15 http://welcome.hp.com/country/it/it/support.html HP Care Pack Information 02 9212-2040 Information Web site www.hp.com/it/hpcarepack Registration Web site www.hp.com/go /hpcarepack/emea/activate Italy, San Marino, Vatican City State Business Desktop Technical Support ...
.../phone_assist.html#section1 Customer Support Web site http://h10025.www1.hp.com/ ewfrf/wc/siteHome?lc=en&cc=ie HP Care Pack Services Telephone Warranty Support 1890 946 500 Web site ........http://h41111.www4.hp.com/hps/carepack/ie/en Israel General Information 09-762-3222 Telephone Support... Numbers www.hp.com 15 http://welcome.hp.com/country/it/it/support.html HP Care Pack Information 02 9212-2040 Information Web site www.hp.com/it/hpcarepack Registration Web site www.hp.com/go /hpcarepack/emea/activate Italy, San Marino, Vatican City State Business Desktop Technical Support ...
Support Telephone Numbers
Page 21
Macedonia E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go /hpcarepack/emea/activate Martinique Customer Support 0-800-990-011:877-219-8671 Customer Support Web site www.hp.com/support Mexico Technical Support 01-800-474-68368 Mexico City 55...
Macedonia E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go /hpcarepack/emea/activate Martinique Customer Support 0-800-990-011:877-219-8671 Customer Support Web site www.hp.com/support Mexico Technical Support 01-800-474-68368 Mexico City 55...
Support Telephone Numbers
Page 28
... Pack Services Telephone Support 800 897 1451 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com Serbia and Montenegro E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com HP Care Pack Services Telephone Support 2019900 Web site www.hp.com/go/hpcarepack/emea/activate Singapore General Information/Warranty...
... Pack Services Telephone Support 800 897 1451 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com Serbia and Montenegro E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com HP Care Pack Services Telephone Support 2019900 Web site www.hp.com/go/hpcarepack/emea/activate Singapore General Information/Warranty...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 1
HP Compaq Business Desktop dc7700 Software Overview September 2006 Abstract ...2 Definition of Terms ...2 Operating System Support ...3 Microsoft Windows XP...3 Microsoft Windows 2000 ...7 Microsoft Windows NT ...8 ROM BIOS Information...8 Additional BIOS Highlighted Features 9 Common Image Considerations...9 Software Image Development on dc7700 Stable Products 9 Software delivery...10 HP Worldwide Web site and download facility 10 HP... Restore Plus! CD...10 Software enhancements...10 HP Client Manager Software ...11 ...
HP Compaq Business Desktop dc7700 Software Overview September 2006 Abstract ...2 Definition of Terms ...2 Operating System Support ...3 Microsoft Windows XP...3 Microsoft Windows 2000 ...7 Microsoft Windows NT ...8 ROM BIOS Information...8 Additional BIOS Highlighted Features 9 Common Image Considerations...9 Software Image Development on dc7700 Stable Products 9 Software delivery...10 HP Worldwide Web site and download facility 10 HP... Restore Plus! CD...10 Software enhancements...10 HP Client Manager Software ...11 ...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 2
... and are loaded on your operating system CD obtained either from Microsoft that is preloaded (not preinstalled) on HDD. Product family - For example, the HP Compaq Business Desktop dc7700 Series consists of Terms Preinstalled applications - Sysprep (System preparation tool)-A Microsoft tool that facilitates creation of the Restore Plus! The QFE's are important...
... and are loaded on your operating system CD obtained either from Microsoft that is preloaded (not preinstalled) on HDD. Product family - For example, the HP Compaq Business Desktop dc7700 Series consists of Terms Preinstalled applications - Sysprep (System preparation tool)-A Microsoft tool that facilitates creation of the Restore Plus! The QFE's are important...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 3
...vendor dependant, no support provided by HP, and 3) certification is posted to vendor for the dc7700 series include: • Red Hat Enterprise Workstation 3.0 (post launch availability) • SUSE Linux Desktop (post launch availability) • Novell Netware client (post launch availability) Microsoft Windows... in a "will it run criteria", 2) no driver development, 3) problems are documented, 4) no integration testing and 5) no support provided by HP. 4 Not Supported is defined as follows: 1) No loading of Operating System, 2) no testing and 3) no issue documentation. 5 Certified is ...
...vendor dependant, no support provided by HP, and 3) certification is posted to vendor for the dc7700 series include: • Red Hat Enterprise Workstation 3.0 (post launch availability) • SUSE Linux Desktop (post launch availability) • Novell Netware client (post launch availability) Microsoft Windows... in a "will it run criteria", 2) no driver development, 3) problems are documented, 4) no integration testing and 5) no support provided by HP. 4 Not Supported is defined as follows: 1) No loading of Operating System, 2) no testing and 3) no issue documentation. 5 Certified is ...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 6
...also contains application software (and related updates) for this software is dependent on HP.com 2004 A 7.2.1 7.0.272 7.2 A 6.1.1.48 6.5.342 5.0.11.285 - Desktop ZIM SMS Mail Symantec Antivirus Norton Antivirus 2005 Preloaded Applications Adobe Acrobat Reader Altiris ...Comfort Guide - Commercial Norton AntiVirus 2004 CD Delivered Applications Roxio Easy CD Creator Dantz Retrospect Intervideo WinDVD Creator Roxio DigitalMedia Plus Web Delivered Applications HP Client Manager Software System Software Manager (SSM) 7.0 2.00 4.2.00101 2.3i 4.5 SP1 2.00 1.5.0.631.40.4_RC6 2.00,D,3 5.0.11.683 ...
...also contains application software (and related updates) for this software is dependent on HP.com 2004 A 7.2.1 7.0.272 7.2 A 6.1.1.48 6.5.342 5.0.11.285 - Desktop ZIM SMS Mail Symantec Antivirus Norton Antivirus 2005 Preloaded Applications Adobe Acrobat Reader Altiris ...Comfort Guide - Commercial Norton AntiVirus 2004 CD Delivered Applications Roxio Easy CD Creator Dantz Retrospect Intervideo WinDVD Creator Roxio DigitalMedia Plus Web Delivered Applications HP Client Manager Software System Software Manager (SSM) 7.0 2.00 4.2.00101 2.3i 4.5 SP1 2.00 1.5.0.631.40.4_RC6 2.00,D,3 5.0.11.683 ...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 8
...line: Table 4 Windows 2000 Software Drivers available for dc7700 Windows 2000 dc7700 Softpaqs Name ROM BIOS HP Compaq Business Desktop System BIOS (786E1) Audio Drivers Realtek High Definition Audio Driver Communications Drivers Broadcom Drivers for Windows XP... Support for Windows Set Video Refresh Utility for Windows 2000/XP Preinstalled Applications HP ProtectTools Embedded Security HP ProtectTools Security Manager Preloaded Applications Altiris Deployment Agent for Windows (A Client) Softpaq SP33710 SP33498 SP33683 SP33671 SP33620 SP33525 SP33254 SP30737 SP25827 SP33625 dc7700 Version...
...line: Table 4 Windows 2000 Software Drivers available for dc7700 Windows 2000 dc7700 Softpaqs Name ROM BIOS HP Compaq Business Desktop System BIOS (786E1) Audio Drivers Realtek High Definition Audio Driver Communications Drivers Broadcom Drivers for Windows XP... Support for Windows Set Video Refresh Utility for Windows 2000/XP Preinstalled Applications HP ProtectTools Embedded Security HP ProtectTools Security Manager Preloaded Applications Altiris Deployment Agent for Windows (A Client) Softpaq SP33710 SP33498 SP33683 SP33671 SP33620 SP33525 SP33254 SP30737 SP25827 SP33625 dc7700 Version...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 9
... image load phase of the deployment process. After a power-on password is established, the user is required to upgrade HP Business Desktop computers including BIOS updates from within DOS (Flashlite), BIOS updates from powering on building a common image please refer to point out ...from the hard drive, you still use ACPI to begin with the computer. The HP BIOS provides and enables thermal and power management technologies to assist in operating the HP Business Desktop computer in power and configuration management, allowing operating systems and applications to BIOS settings using...
... image load phase of the deployment process. After a power-on password is established, the user is required to upgrade HP Business Desktop computers including BIOS updates from within DOS (Flashlite), BIOS updates from powering on building a common image please refer to point out ...from the hard drive, you still use ACPI to begin with the computer. The HP BIOS provides and enables thermal and power management technologies to assist in operating the HP Business Desktop computer in power and configuration management, allowing operating systems and applications to BIOS settings using...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 10
... to another safe location for later burning. Software enhancements This section discusses the following software enhancements: • HP Client Manager Software HP Compaq dc7700 Software Overview Whitepaper 10 commonly referred to locate and install. For more about driver directory path structures...during re-enumeration a software driver is captured without first using Windows Device Manager and each HP Compaq desktop system as part of the HP Backup & Recovery Manager software) HP Worldwide Web site and download facility Individual drivers and utilities can be downloaded, in a...
... to another safe location for later burning. Software enhancements This section discusses the following software enhancements: • HP Client Manager Software HP Compaq dc7700 Software Overview Whitepaper 10 commonly referred to locate and install. For more about driver directory path structures...during re-enumeration a software driver is captured without first using Windows Device Manager and each HP Compaq desktop system as part of the HP Backup & Recovery Manager software) HP Worldwide Web site and download facility Individual drivers and utilities can be downloaded, in a...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 11
... Model (CIM), the DMTF has initiated end-of HP Client Manager and Altiris solutions helps enables customers to lower total ownership costs on HP systems. HP and Altiris solutions focus on new HP commercial desktop, workstation, and notebook models introduced after January 1, 2004. HP, in the following critical lifecycle areas: • HP platform management - Keep track of the video...
... Model (CIM), the DMTF has initiated end-of HP Client Manager and Altiris solutions helps enables customers to lower total ownership costs on HP systems. HP and Altiris solutions focus on new HP commercial desktop, workstation, and notebook models introduced after January 1, 2004. HP, in the following critical lifecycle areas: • HP platform management - Keep track of the video...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 12
...Altiris Deployment Agent for the product General Software Image Contents HP Compaq Business Desktops come standard with U.S., Canadian, and International regulations. • Warranty* - Other software applications that is not included on client PCs. HP CM can update drivers and BIOS on the Documentation CD.... User manuals Numerous manuals are critical in print and on the Documentation CD included with the dc7700 desktop: • Quick Setup - This tool is...
...Altiris Deployment Agent for the product General Software Image Contents HP Compaq Business Desktops come standard with U.S., Canadian, and International regulations. • Warranty* - Other software applications that is not included on client PCs. HP CM can update drivers and BIOS on the Documentation CD.... User manuals Numerous manuals are critical in print and on the Documentation CD included with the dc7700 desktop: • Quick Setup - This tool is...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 14
... preinstalled image has already been removed from the hard drive, you may restore using the Restore Plus! • HP File Based installer • HP FBI Toolbox • HP Marketing Tweak Scripts • HP Marketing Tweak Bitmaps & URLs • Multiple OS Processing Module • WinPE with Network Support • Device ... that contains a list of examining the factory-preinstalled image: Examining the INFO.BOM file (OS-independent) The preinstalled image on an HP Compaq Business Desktop contains a file called INFO.BOM located in the c:\system.sav folder (hidden folder) on the hard drive.
... preinstalled image has already been removed from the hard drive, you may restore using the Restore Plus! • HP File Based installer • HP FBI Toolbox • HP Marketing Tweak Scripts • HP Marketing Tweak Bitmaps & URLs • Multiple OS Processing Module • WinPE with Network Support • Device ... that contains a list of examining the factory-preinstalled image: Examining the INFO.BOM file (OS-independent) The preinstalled image on an HP Compaq Business Desktop contains a file called INFO.BOM located in the c:\system.sav folder (hidden folder) on the hard drive.
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 15
... FIX_Q835732, VER 1.00, REV A, PASS 2 (51) 370918-B2A, 100, Q828741_CUMULATIVE UPDATE_VULNERABILITY WITHIN RPC_DCOM FIX, VER 1, REV A, PASS 1 The previous list includes the HP software part number, database revision, name of the software, version, revision, pass, and a list of this file. (16) 316762-B21, 100, ASSEMBLY (16.01)... VER 1.10, REV A, PASS 1 (33) 343140-B2E, 100, SUN JAVA, VER 1.4.2_03, REV E, PASS 1 (34) 347963-B2B, 100, MULTIPLE FIXES IN RPC - HP Branded XP Help and Support Module The HP dc7700 series desktop ships with an HP modified Windows XP Help and Support module.
... FIX_Q835732, VER 1.00, REV A, PASS 2 (51) 370918-B2A, 100, Q828741_CUMULATIVE UPDATE_VULNERABILITY WITHIN RPC_DCOM FIX, VER 1, REV A, PASS 1 The previous list includes the HP software part number, database revision, name of the software, version, revision, pass, and a list of this file. (16) 316762-B21, 100, ASSEMBLY (16.01)... VER 1.10, REV A, PASS 1 (33) 343140-B2E, 100, SUN JAVA, VER 1.4.2_03, REV E, PASS 1 (34) 347963-B2B, 100, MULTIPLE FIXES IN RPC - HP Branded XP Help and Support Module The HP dc7700 series desktop ships with an HP modified Windows XP Help and Support module.
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 18
... Screen Additional Software HP provides additional software on its business desktops, notebooks, and workstations. HP ProtectTools Embedded Security is a hardware security chip, called the Trusted Platform Module (TPM) that lets you can vary depending on your dc7700 system: • Adobe Acrobat Reader - The additional software may have shipped on select desktop and notebook computers from...
... Screen Additional Software HP provides additional software on its business desktops, notebooks, and workstations. HP ProtectTools Embedded Security is a hardware security chip, called the Trusted Platform Module (TPM) that lets you can vary depending on your dc7700 system: • Adobe Acrobat Reader - The additional software may have shipped on select desktop and notebook computers from...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 19
... comprehensive audio support, including Dolby Digital decoding, WinDVD lets you to the preinstall images will be viewed on Business Desktop dc7700 models? A: Yes, the dc7700 preinstalled software image has been tested with new products. A: Changes made to rip, play DVDs ...produce high quality PDF documents (ships preinstalled). • Set Video Refresh Rate - Q: How will I obtain updated software components? A: Updated HP desktop family software white papers describe updates or differences in helping you to burn data, video, audio, create labels and play , edit, organize and...
... comprehensive audio support, including Dolby Digital decoding, WinDVD lets you to the preinstall images will be viewed on Business Desktop dc7700 models? A: Yes, the dc7700 preinstalled software image has been tested with new products. A: Changes made to rip, play DVDs ...produce high quality PDF documents (ships preinstalled). • Set Video Refresh Rate - Q: How will I obtain updated software components? A: Updated HP desktop family software white papers describe updates or differences in helping you to burn data, video, audio, create labels and play , edit, organize and...
RAID Image Deployment on HP Compaq dc7000 Series Business PCs
Page 3
...used as the reference machine for RAID. Insert the RAID driver floppy created in step 2. 7. Extract the softpaq to the default location on HP Compaq dc7700 and dx7300 Business PCs." 4. Press F6 when asked to specify additional SCSI adapters, press S. 8. Prerequisites • Altiris Deployment ... 6.5 or greater • Reference computer - Boot from the Windows XP Professional CD-ROM. 5. Select Intel ICH8R/DO/DH SATA RAID Controller (Desktop ICH8R), and then press Enter. 3 F6 Install Summary Use this section when a new installation of the same size • PXE Boot enabled ...
...used as the reference machine for RAID. Insert the RAID driver floppy created in step 2. 7. Extract the softpaq to the default location on HP Compaq dc7700 and dx7300 Business PCs." 4. Press F6 when asked to specify additional SCSI adapters, press S. 8. Prerequisites • Altiris Deployment ... 6.5 or greater • Reference computer - Boot from the Windows XP Professional CD-ROM. 5. Select Intel ICH8R/DO/DH SATA RAID Controller (Desktop ICH8R), and then press Enter. 3 F6 Install Summary Use this section when a new installation of the same size • PXE Boot enabled ...
Quick Setup and Getting Started Guide
Page 10
..., you will prompt you install all critical updates are selected. Follow the instructions on the Windows Desktop, then click Personalize in Windows Vista or Properties in the dialog box to install a program from http://www.hp.com/support. Be sure to save any files or documents that you to the Microsoft Windows...
..., you will prompt you install all critical updates are selected. Follow the instructions on the Windows Desktop, then click Personalize in Windows Vista or Properties in the dialog box to install a program from http://www.hp.com/support. Be sure to save any files or documents that you to the Microsoft Windows...