Maintenance and Service Guide
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HP EliteBook 840 G2 Notebook PC HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation Maintenance and Service Guide
HP EliteBook 840 G2 Notebook PC HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation Maintenance and Service Guide
Maintenance and Service Guide
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HP ZBook 14 G2 Mobile Workstation 6 Audio and video ...7 Ethernet ...7 Wireless ...8 External media cards ...9 Ports ...10 Keyboard/pointing devices ...10 Power requirements ...11 Security ...11 Operating ... Left ...27 Right ...28 ENWW vii HP EliteBook 840 G2 and HP EliteBook 740 G2 Notebook PC 6 Solid-state drive - Table of contents 1 Product description ...1 Processor ...1 Chipset ...1 Graphics ...2 Display panel ...2 Memory ...3 Memory ...4 Hard drive - HP EliteBook 840 G2 and HP EliteBook 740 G2 Notebook PC 5 Hard drive - HP ZBook 14 G2 Mobile Workstation 5 Solid-state drive ...
HP ZBook 14 G2 Mobile Workstation 6 Audio and video ...7 Ethernet ...7 Wireless ...8 External media cards ...9 Ports ...10 Keyboard/pointing devices ...10 Power requirements ...11 Security ...11 Operating ... Left ...27 Right ...28 ENWW vii HP EliteBook 840 G2 and HP EliteBook 740 G2 Notebook PC 6 Solid-state drive - Table of contents 1 Product description ...1 Processor ...1 Chipset ...1 Graphics ...2 Display panel ...2 Memory ...3 Memory ...4 Hard drive - HP EliteBook 840 G2 and HP EliteBook 740 G2 Notebook PC 5 Hard drive - HP ZBook 14 G2 Mobile Workstation 5 Solid-state drive ...
Maintenance and Service Guide
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... cache, dual core, 15-W) Chipset Description Intel soldered on circuit (SoC) HP EliteBook 840 G2 Notebook PC √ √ √ √ √ HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ √ √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation HP ZBook 14 G2 Mobile Workstation √ ENWW Processor 1
... cache, dual core, 15-W) Chipset Description Intel soldered on circuit (SoC) HP EliteBook 840 G2 Notebook PC √ √ √ √ √ HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ √ √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation HP ZBook 14 G2 Mobile Workstation √ ENWW Processor 1
Maintenance and Service Guide
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...GDDR5) graphics subsystem Internal graphics: Integrated Intel HD Graphics 5500 universal memory architecture (UMA) graphics HP EliteBook 840 G2 Notebook PC √ √ Display panel Description 14.0-in, light-emitting diode (LED) backlit, full highdefinition (FHD), AntiGlare (AG), SVA, 72... network (WWAN) antenna cables HP EliteBook 840 G2 Notebook PC √ √ √ √ HP EliteBook 740 G2 Notebook PC √ √ HP EliteBook 740 G2 Notebook PC √ √ √ √ HP ZBook 14 G2 Mobile Workstation √ √ HP ZBook 14 G2 Mobile Workstation √ ...
...GDDR5) graphics subsystem Internal graphics: Integrated Intel HD Graphics 5500 universal memory architecture (UMA) graphics HP EliteBook 840 G2 Notebook PC √ √ Display panel Description 14.0-in, light-emitting diode (LED) backlit, full highdefinition (FHD), AntiGlare (AG), SVA, 72... network (WWAN) antenna cables HP EliteBook 840 G2 Notebook PC √ √ √ √ HP EliteBook 740 G2 Notebook PC √ √ HP EliteBook 740 G2 Notebook PC √ √ √ √ HP ZBook 14 G2 Mobile Workstation √ √ HP ZBook 14 G2 Mobile Workstation √ ...
Maintenance and Service Guide
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... MB (4096 MB + 2048 MB) ● 4096 MB (4096 MB×1) ● 2048 MB (2048×1) HP EliteBook 840 G2 Notebook PC √ √ √ √ HP EliteBook 740 G2 Notebook PC √ √ √ √ HP ZBook 14 G2 Mobile Workstation √ √ √ ENWW Memory 3 not available on computer models equipped with Windows...
... MB (4096 MB + 2048 MB) ● 4096 MB (4096 MB×1) ● 2048 MB (2048×1) HP EliteBook 840 G2 Notebook PC √ √ √ √ HP EliteBook 740 G2 Notebook PC √ √ √ √ HP ZBook 14 G2 Mobile Workstation √ √ √ ENWW Memory 3 not available on computer models equipped with Windows...
Maintenance and Service Guide
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Memory Description Supports 16384 MB of system RAM in the following configurations: ● 16384 MB (8192 MB×2) ● 12288 MB (8192 MB + 4096 MB) ● 8192 MB (8192 MB×1) ● 8192 MB (4096 MB×2) ● 6144 MB (4096 MB + 2048 MB) ● 4096 MB (4096 MB×1) ● 2048 MB (2048×1) HP EliteBook 840 G2 Notebook PC HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation √ 4 Chapter 1 Product description ENWW
Memory Description Supports 16384 MB of system RAM in the following configurations: ● 16384 MB (8192 MB×2) ● 12288 MB (8192 MB + 4096 MB) ● 8192 MB (8192 MB×1) ● 8192 MB (4096 MB×2) ● 6144 MB (4096 MB + 2048 MB) ● 4096 MB (4096 MB×1) ● 2048 MB (2048×1) HP EliteBook 840 G2 Notebook PC HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation √ 4 Chapter 1 Product description ENWW
Maintenance and Service Guide
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... 740 G2 Notebook PC 5 HP EliteBook 840 G2 and HP EliteBook 740 G2 Notebook PC Description Supports 2.5 in (6.35 cm) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in ) thicknesses (all hard drives use ..., 7200-rpm, 7.0-mm, self-encrypting drive (SED), supporting Opal 1.0 storage specification ● 500-GB, 5400-rpm, SED, FIPS-140-2, supporting Opal 2.0 storage specification Hard drive - HP ZBook 14 G2 Mobile Workstation Description Supports 2.5 in (6.35 cm) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in ) thicknesses (all hard drives use the same...
... 740 G2 Notebook PC 5 HP EliteBook 840 G2 and HP EliteBook 740 G2 Notebook PC Description Supports 2.5 in (6.35 cm) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in ) thicknesses (all hard drives use ..., 7200-rpm, 7.0-mm, self-encrypting drive (SED), supporting Opal 1.0 storage specification ● 500-GB, 5400-rpm, SED, FIPS-140-2, supporting Opal 2.0 storage specification Hard drive - HP ZBook 14 G2 Mobile Workstation Description Supports 2.5 in (6.35 cm) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in ) thicknesses (all hard drives use the same...
Maintenance and Service Guide
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Solid-state drive - HP EliteBook 840 G2 and HP EliteBook 740 G2 Notebook PC Description Supports the following solid-state drives: ● 512-GB, SATA-3 solid-state drive ● 256-GB, SATA-3 solid-state ...-state drive supporting TLC ● 180-GB, SATA-3, SED solid-state drive supporting Opal 2.0 ● 128-GB, SATA-3 solid-state drive 6 Chapter 1 Product description ENWW HP ZBook 14 G2 Mobile Workstation Description Supports the following solid-state drives: ● 512-GB, SATA-3 solid-state drive ● 256-GB, SATA-3 solid-state drive supporting...
Solid-state drive - HP EliteBook 840 G2 and HP EliteBook 740 G2 Notebook PC Description Supports the following solid-state drives: ● 512-GB, SATA-3 solid-state drive ● 256-GB, SATA-3 solid-state ...-state drive supporting TLC ● 180-GB, SATA-3, SED solid-state drive supporting Opal 2.0 ● 128-GB, SATA-3 solid-state drive 6 Chapter 1 Product description ENWW HP ZBook 14 G2 Mobile Workstation Description Supports the following solid-state drives: ● 512-GB, SATA-3 solid-state drive ● 256-GB, SATA-3 solid-state drive supporting...
Maintenance and Service Guide
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Audio and video Description Two stereo speakers (2) Dual array microphones Realtek ALC3228 HD Audio with DTS Studio Sound 720p webcam (support for no webcam option) HP EliteBook 840 G2 Notebook PC √ √ √ √ Ethernet Description Intel I218LM 10/100/1000 Ethernet, with iAMT S3/S4/S5 wake on LAN HP EliteBook 840 G2 Notebook PC √ √ HP EliteBook 740 G2 Notebook PC HP EliteBook 740 G2 Notebook PC √ √ HP ZBook 14 G2 Mobile Workstation HP ZBook 14 G2 Mobile Workstation √ √ ENWW Audio and video 7
Audio and video Description Two stereo speakers (2) Dual array microphones Realtek ALC3228 HD Audio with DTS Studio Sound 720p webcam (support for no webcam option) HP EliteBook 840 G2 Notebook PC √ √ √ √ Ethernet Description Intel I218LM 10/100/1000 Ethernet, with iAMT S3/S4/S5 wake on LAN HP EliteBook 840 G2 Notebook PC √ √ HP EliteBook 740 G2 Notebook PC HP EliteBook 740 G2 Notebook PC √ √ HP ZBook 14 G2 Mobile Workstation HP ZBook 14 G2 Mobile Workstation √ √ ENWW Audio and video 7
Maintenance and Service Guide
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...-wide/5-band WWAN antennas built into display assembly (separate antennas required for TouchScreen display assembly) Secured by subscriber identity module (SIM, user-accessible behind battery) HP EliteBook 840 G2 Notebook PC √ √ √ √ 8 Chapter 1 Product description HP EliteBook 740 G2 Notebook PC √ √ √ √ HP ZBook 14 G2 Mobile Workstation ENWW
...-wide/5-band WWAN antennas built into display assembly (separate antennas required for TouchScreen display assembly) Secured by subscriber identity module (SIM, user-accessible behind battery) HP EliteBook 840 G2 Notebook PC √ √ √ √ 8 Chapter 1 Product description HP EliteBook 740 G2 Notebook PC √ √ √ √ HP ZBook 14 G2 Mobile Workstation ENWW
Maintenance and Service Guide
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...option Support for the following WWAN formats: ● HP lt4211 LTE/EV-DO/ HSPA+ 4G Module ● HP lt4112 LTE/HSPA+ 4G Mobile Broadband Module ● HP hs3110 HSPA+ Mobile Broadband Module ● HP lt4112 LTE/HSPA+ 4G Module HP EliteBook 840 G2 Notebook PC √ √ ...memory cards such as Secure Digital (SD). HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ √ √ √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ √ √ √ HP ZBook 14 G2 Mobile Workstation √ ENWW External media ...
...option Support for the following WWAN formats: ● HP lt4211 LTE/EV-DO/ HSPA+ 4G Module ● HP lt4112 LTE/HSPA+ 4G Mobile Broadband Module ● HP hs3110 HSPA+ Mobile Broadband Module ● HP lt4112 LTE/HSPA+ 4G Module HP EliteBook 840 G2 Notebook PC √ √ ...memory cards such as Secure Digital (SD). HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ √ √ √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ √ √ √ HP ZBook 14 G2 Mobile Workstation √ ENWW External media ...
Maintenance and Service Guide
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...external resolution @ 75 Hz, hot plug and unplug and auto detection for correct output to wide-aspect versus standard aspect video HP EliteBook 840 G2 Notebook PC √ Keyboard/pointing devices Description Glass with chemical etched surface, dual-point, spillresistant with drain, ... Supports two-way scroll On/off button HP EliteBook 840 G2 Notebook PC √ √ √ √ √ √ HP EliteBook 740 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation √ HP ZBook 14 G2 Mobile Workstation 10 Chapter 1 Product description...
...external resolution @ 75 Hz, hot plug and unplug and auto detection for correct output to wide-aspect versus standard aspect video HP EliteBook 840 G2 Notebook PC √ Keyboard/pointing devices Description Glass with chemical etched surface, dual-point, spillresistant with drain, ... Supports two-way scroll On/off button HP EliteBook 840 G2 Notebook PC √ √ √ √ √ √ HP EliteBook 740 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation √ HP ZBook 14 G2 Mobile Workstation 10 Chapter 1 Product description...
Maintenance and Service Guide
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...: ● 3 cell, 50 Wh, 4.45 Ah long-life battery ● 3 cell, 24 Wh, 2.2 Ah longlife battery HP EliteBook 840 G2 Notebook PC √ √ Security Description Supports security cable lock Supports fingerprint reader and no fingerprint reader option Supports ...Preboot authentication (password, Smart Card) HP EliteBook 840 G2 Notebook PC √ √ √ √ √ √ HP EliteBook 740 G2 Notebook PC √ √ HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation √ √ HP ZBook 14 G2 Mobile Workstation ENWW Power requirements ...
...: ● 3 cell, 50 Wh, 4.45 Ah long-life battery ● 3 cell, 24 Wh, 2.2 Ah longlife battery HP EliteBook 840 G2 Notebook PC √ √ Security Description Supports security cable lock Supports fingerprint reader and no fingerprint reader option Supports ...Preboot authentication (password, Smart Card) HP EliteBook 840 G2 Notebook PC √ √ √ √ √ √ HP EliteBook 740 G2 Notebook PC √ √ HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation √ √ HP ZBook 14 G2 Mobile Workstation ENWW Power requirements ...
Maintenance and Service Guide
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HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ 12 Chapter 1 Product description ENWW Operating system Description Preinstalled: Windows 10: ● Windows 10 Home 64-bit (only available on computer models equipped with an FHD display assembly and 8-
HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ 12 Chapter 1 Product description ENWW Operating system Description Preinstalled: Windows 10: ● Windows 10 Home 64-bit (only available on computer models equipped with an FHD display assembly and 8-
Maintenance and Service Guide
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... G2 Notebook PC HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation Operating system 13 Description ENWW GB or more of system memory) ● Windows 10 Home High End 64-bit (only available on ...
... G2 Notebook PC HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation Operating system 13 Description ENWW GB or more of system memory) ● Windows 10 Home High End 64-bit (only available on ...
Maintenance and Service Guide
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... available on computer models equipped with an FHD display assembly and 8GB or more of China) 14 Chapter 1 Product description Windows 7: ● Windows 7 Home Basic HP EliteBook 840 G2 Notebook PC HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation ENWW Description bit CPPP (only available in the People's Republic of system memory...
... available on computer models equipped with an FHD display assembly and 8GB or more of China) 14 Chapter 1 Product description Windows 7: ● Windows 7 Home Basic HP EliteBook 840 G2 Notebook PC HP EliteBook 740 G2 Notebook PC HP ZBook 14 G2 Mobile Workstation ENWW Description bit CPPP (only available in the People's Republic of system memory...
Maintenance and Service Guide
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... × 1) or less) ● Windows 7 Professional 64-bit - MSNA FreeDOS 2.0 Ubuntu 14.04 (not available on computer models equipped with any Windows 10 Professional, Windows 8.1 Professional, or Windows 7 Downgrade operating system) HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ ENWW Operating system 15
... × 1) or less) ● Windows 7 Professional 64-bit - MSNA FreeDOS 2.0 Ubuntu 14.04 (not available on computer models equipped with any Windows 10 Professional, Windows 8.1 Professional, or Windows 7 Downgrade operating system) HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ ENWW Operating system 15
Maintenance and Service Guide
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... Pack 1 (available with any Windows 10, Windows 8.1, or Windows 7 Professional Downgrade Loc except in Asia-Pacific countries and regions and the People's Republic of China) HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ 16 Chapter 1 Product description ENWW
... Pack 1 (available with any Windows 10, Windows 8.1, or Windows 7 Professional Downgrade Loc except in Asia-Pacific countries and regions and the People's Republic of China) HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ 16 Chapter 1 Product description ENWW
Maintenance and Service Guide
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... ● Windows 8 Professional 64-bit ● Windows 7 Enterprise 64bit, Service Pack 1 ● Windows 7 Enterprise 32bit, Service Pack 1 HP EliteBook 840 G2 Notebook PC √ √ Serviceability Description End user replaceable parts: ● AC adapter ● Battery ● Hard drive...-state drive ● WLAN module ● WWAN module HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ √ HP ZBook 14 G2 Mobile Workstation √ ENWW Serviceability 17
... ● Windows 8 Professional 64-bit ● Windows 7 Enterprise 64bit, Service Pack 1 ● Windows 7 Enterprise 32bit, Service Pack 1 HP EliteBook 840 G2 Notebook PC √ √ Serviceability Description End user replaceable parts: ● AC adapter ● Battery ● Hard drive...-state drive ● WLAN module ● WWAN module HP EliteBook 840 G2 Notebook PC √ HP EliteBook 740 G2 Notebook PC √ √ HP EliteBook 740 G2 Notebook PC √ HP ZBook 14 G2 Mobile Workstation √ √ HP ZBook 14 G2 Mobile Workstation √ ENWW Serviceability 17
Maintenance and Service Guide
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..., 72% CG, 300 nits, eDP 1.3+PSR slim (1920×1080), capacitive TouchScreen display assembly for use only on HP ZBook 14 G2 Mobile Workstation computer models (includes webcam and microphone) 795948-001 14.0-in, FHD, UWA, 72% CG, 300 nits, eDP 1.3+PSR slim (1920×1080), capacitive TouchScreen display assembly... for use only on HP ZBook 14 G2 Mobile Workstation computer models (includes microphone) 795947-001 (2) Keyboard with backlight and pointing sick for use in Norway 776475-091 ...
..., 72% CG, 300 nits, eDP 1.3+PSR slim (1920×1080), capacitive TouchScreen display assembly for use only on HP ZBook 14 G2 Mobile Workstation computer models (includes webcam and microphone) 795948-001 14.0-in, FHD, UWA, 72% CG, 300 nits, eDP 1.3+PSR slim (1920×1080), capacitive TouchScreen display assembly... for use only on HP ZBook 14 G2 Mobile Workstation computer models (includes microphone) 795947-001 (2) Keyboard with backlight and pointing sick for use in Norway 776475-091 ...
