HP Designjet Z6100 Printer Series - User's Guide
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... colors 130 Scenario 1 ...130 Scenario 2 ...131 Use ESRI ArcGIS 9 to print a map 131 Use the Windows printer engine 131 Use the ArcPress printer engine 133 9 Maintain the printer Clean the exterior of the printer 136 Clean the platen ...136 Clean the paper-advance sensor window 138 Lubricate the printhead...139 Move or store the printer ...140 Update the printer firmware 141 Change the ink absorber ...142 Remove the ink absorber 142 Insert the ink absorber 144 Secure disk erase ...145 10 Accessories Order accessories ...147 11 Troubleshoot print-quality issues General advice ...149 The ...
... colors 130 Scenario 1 ...130 Scenario 2 ...131 Use ESRI ArcGIS 9 to print a map 131 Use the Windows printer engine 131 Use the ArcPress printer engine 133 9 Maintain the printer Clean the exterior of the printer 136 Clean the platen ...136 Clean the paper-advance sensor window 138 Lubricate the printhead...139 Move or store the printer ...140 Update the printer firmware 141 Change the ink absorber ...142 Remove the ink absorber 142 Insert the ink absorber 144 Secure disk erase ...145 10 Accessories Order accessories ...147 11 Troubleshoot print-quality issues General advice ...149 The ...
HP Designjet Z6100 Printer Series - User's Guide
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... ...157 PANTONE* colors are inaccurate 157 Colors between different HP Designjets do not match 157 The output is completely blank 159 The output contains only a partial print 159 The image is clipped ...160 The ... insert the maintenance cartridge 168 Front panel recommends reseating or replacing a printhead 168 Clean the printheads ...168 Align the printheads ...169 Reinsert printheads procedure 169 Image Quality Maintenance menu procedure 170 Scan errors during alignment 171 14 Troubleshoot other issues The printer is not printing ...173 The software program slows down or stalls while...
... ...157 PANTONE* colors are inaccurate 157 Colors between different HP Designjets do not match 157 The output is completely blank 159 The output contains only a partial print 159 The image is clipped ...160 The ... insert the maintenance cartridge 168 Front panel recommends reseating or replacing a printhead 168 Clean the printheads ...168 Align the printheads ...169 Reinsert printheads procedure 169 Image Quality Maintenance menu procedure 170 Scan errors during alignment 171 14 Troubleshoot other issues The printer is not printing ...173 The software program slows down or stalls while...
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... on page 80. The wizard guides you resolve some of the following approach when you are using the most common print-quality issues that users encounter in progress. You are in your environmental conditions (temperature, humidity) are likely to give trouble-free performance and... you might experience poor print quality and incorrect colors, and damage to the printheads might occur. ● Make sure that you have any print-quality problem: ● To achieve the best performance from your printer, use only genuine HP supplies and accessories, whose reliability and performance have...
... on page 80. The wizard guides you resolve some of the following approach when you are using the most common print-quality issues that users encounter in progress. You are in your environmental conditions (temperature, humidity) are likely to give trouble-free performance and... you might experience poor print quality and incorrect colors, and damage to the printheads might occur. ● Make sure that you have any print-quality problem: ● To achieve the best performance from your printer, use only genuine HP supplies and accessories, whose reliability and performance have...
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...HP-GL/2 driver and the resolution of your customer service representative for further support. Application Resolution option on page 46. advance calibration status. See Perform paper advance calibration on the Windows driver Advanced tab, under Document Options > Printer...on page 71. Try aligning the printheads. If you complete these actions, ...color To access the Embedded Web Server Print Quality Troubleshooting wizard, click the Print Quality Troubleshooting link on the printer's front panel, and then View loaded paper to see the paper- Select the print-quality issue...
...HP-GL/2 driver and the resolution of your customer service representative for further support. Application Resolution option on page 46. advance calibration status. See Perform paper advance calibration on the Windows driver Advanced tab, under Document Options > Printer...on page 71. Try aligning the printheads. If you complete these actions, ...color To access the Embedded Web Server Print Quality Troubleshooting wizard, click the Print Quality Troubleshooting link on the printer's front panel, and then View loaded paper to see the paper- Select the print-quality issue...
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Use these steps to correct this kind of colored blocks are the wrong color. See Align the printheads on page 80. Lines are using appropriate print-quality settings. Align the printheads. See Select print quality on page 71. 2. Troubleshoot images Lines are printed double or in the wrong colors This problem can have various visible symptoms: ● Colored lines are printed double, in different colors. ● The borders of problem: 1. Make sure that you are blurred (ink bleeds from lines) 152 Chapter 11 Troubleshoot print-quality issues
Use these steps to correct this kind of colored blocks are the wrong color. See Align the printheads on page 80. Lines are using appropriate print-quality settings. Align the printheads. See Select print quality on page 71. 2. Troubleshoot images Lines are printed double or in the wrong colors This problem can have various visible symptoms: ● Colored lines are printed double, in different colors. ● The borders of problem: 1. Make sure that you are blurred (ink bleeds from lines) 152 Chapter 11 Troubleshoot print-quality issues
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...printheads. If the problem persists, contact your software. 2. Bronzing occurs most commonly when you have set the print-quality slider to Fast, try using the Full Set of the paper. 3. To do so from the Windows driver, click the Color.... 154 Chapter 11 Troubleshoot print-quality issues The image has a metallic hue (bronzing) Bronzing describes an image that you should perform paper-advance calibration. See Align the printheads on page 80. Check the paper-advance...to Best. See Select print quality on page 183. See HP Customer Care on page 80. Troubleshoot images 4.
...printheads. If the problem persists, contact your software. 2. Bronzing occurs most commonly when you have set the print-quality slider to Fast, try using the Full Set of the paper. 3. To do so from the Windows driver, click the Color.... 154 Chapter 11 Troubleshoot print-quality issues The image has a metallic hue (bronzing) Bronzing describes an image that you should perform paper-advance calibration. See Align the printheads on page 80. Check the paper-advance...to Best. See Select print quality on page 183. See HP Customer Care on page 80. Troubleshoot images 4.
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...soaked paper might be extremely sensitive to the bin or to anything else that you are using HP Heavyweight Coated Paper. ● Use extended margins (see Adjust margins and layout options on the... residue on the platen or the input rollers is likely to mark the back of inconsistent color appears: Use these steps to select the Extended Margins option in the driver, through the Embedded...the paper surface and handle the print with care. See Align the printheads on page 80. 156 Chapter 11 Troubleshoot print-quality issues See Select print quality on page 71. 3. See Adjust margins and...
...soaked paper might be extremely sensitive to the bin or to anything else that you are using HP Heavyweight Coated Paper. ● Use extended margins (see Adjust margins and layout options on the... residue on the platen or the input rollers is likely to mark the back of inconsistent color appears: Use these steps to select the Extended Margins option in the driver, through the Embedded...the paper surface and handle the print with care. See Align the printheads on page 80. 156 Chapter 11 Troubleshoot print-quality issues See Select print quality on page 71. 3. See Adjust margins and...
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Open the printer window. 3. Carefully remove any of the jammed paper that you can lift up as it will go. 5. Turn on the printer. 164 Chapter 12 Troubleshoot paper issues Lift the paper-load lever as far up and out from the top of the printer. 7. Carefully pull the remainder of the roll down and out of the printer. 6. Troubleshoot paper 2. Try to move the printhead carriage out of the way. 4.
Open the printer window. 3. Carefully remove any of the jammed paper that you can lift up as it will go. 5. Turn on the printer. 164 Chapter 12 Troubleshoot paper issues Lift the paper-load lever as far up and out from the top of the printer. 7. Carefully pull the remainder of the roll down and out of the printer. 6. Troubleshoot paper 2. Try to move the printhead carriage out of the way. 4.
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...the bin 165 If this has happened, cut the end of the roll away from the printer on page 163 Prints do not stack correctly in the bin NOTE: This topic applies to the HP Designjet Z6100 42-in Printer only. ● Paper often tends to print. NOTE: The automatic paper-cutter feature is... load a new roll. ● Otherwise, follow the procedure described above, under Check the printhead path on page 36. If the printer does not recognize a problem, the job will interrupt the print job until the issue is stuck to end up reel spindle core, do not stack correctly in the bin. Take-...
...the bin 165 If this has happened, cut the end of the roll away from the printer on page 163 Prints do not stack correctly in the bin NOTE: This topic applies to the HP Designjet Z6100 42-in Printer only. ● Paper often tends to print. NOTE: The automatic paper-cutter feature is... load a new roll. ● Otherwise, follow the procedure described above, under Check the printhead path on page 36. If the printer does not recognize a problem, the job will interrupt the print job until the issue is stuck to end up reel spindle core, do not stack correctly in the bin. Take-...
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Troubleshoot ink 13 Troubleshoot ink-system issues ● Cannot insert an ink cartridge ● Cannot insert a printhead ● Cannot insert the maintenance cartridge ● Front panel recommends reseating or replacing a printhead ● Clean the printheads ● Align the printheads 167
Troubleshoot ink 13 Troubleshoot ink-system issues ● Cannot insert an ink cartridge ● Cannot insert a printhead ● Cannot insert the maintenance cartridge ● Front panel recommends reseating or replacing a printhead ● Clean the printheads ● Align the printheads 167
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... a new printhead. If you are failing. Verify that there is kept turned on. To clean the printheads, go to the printer's front panel and select the icon, select Image quality maintenance > Clean printheads, and then select which printheads to prevents ...printhead 1. See Clean the electrical connections on a printhead on the front of the printheads. Clean the printheads Periodic printhead cleaning is correctly oriented (compare with the others). 5. Clean the pair of printheads that you know which colors are experiencing poor image quality and cannot resolve the issues...
... a new printhead. If you are failing. Verify that there is kept turned on. To clean the printheads, go to the printer's front panel and select the icon, select Image quality maintenance > Clean printheads, and then select which printheads to prevents ...printhead 1. See Clean the electrical connections on a printhead on the front of the printheads. Clean the printheads Periodic printhead cleaning is correctly oriented (compare with the others). 5. Clean the pair of printheads that you know which colors are experiencing poor image quality and cannot resolve the issues...
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...reinsert all of paper exists to use a material with a material that is complete before using the printer. 170 Chapter 13 Troubleshoot ink-system issues This starts the printhead alignment process. The process takes about 5 minutes. The front panel shows if there were any errors ... takes about 6 minutes. NOTE: Make sure the printer window is closed during the printhead alignment process. bond; The printer verifies that the process is not supported, make sure you want to perform printhead alignment. 3. Colored papers, glossy canvas, and transparent materials such as ...
...reinsert all of paper exists to use a material with a material that is complete before using the printer. 170 Chapter 13 Troubleshoot ink-system issues This starts the printhead alignment process. The process takes about 5 minutes. The front panel shows if there were any errors ... takes about 6 minutes. NOTE: Make sure the printer window is closed during the printhead alignment process. bond; The printer verifies that the process is not supported, make sure you want to perform printhead alignment. 3. Colored papers, glossy canvas, and transparent materials such as ...
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...to your software program. ● Make sure that the printer works correctly when printing from other issues Printing time might increase when a printhead needs cleaning. NOTE: If you connect your printer directly to print. ● Your computer or printer stalls when transferring data. ● Your printed output ... error message when you try to your image contain high-density, black fills? See Choose which connection method to use HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS). 1. Select the type of connection you are : ● The front-panel display does not ...
...to your software program. ● Make sure that the printer works correctly when printing from other issues Printing time might increase when a printhead needs cleaning. NOTE: If you connect your printer directly to print. ● Your computer or printer stalls when transferring data. ● Your printed output ... error message when you try to your image contain high-density, black fills? See Choose which connection method to use HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS). 1. Select the type of connection you are : ● The front-panel display does not ...
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Appendix C ● Troubleshoot ink-system issues on page 167 ● Troubleshoot paper issues on page 162 ● Troubleshoot other issues on page 172 ● Use the Printhead status plot on page 71 ● Front-panel error messages on page 179 ● Get help on page 182 Maintenance and troubleshooting 215
Appendix C ● Troubleshoot ink-system issues on page 167 ● Troubleshoot paper issues on page 162 ● Troubleshoot other issues on page 172 ● Use the Printhead status plot on page 71 ● Front-panel error messages on page 179 ● Get help on page 182 Maintenance and troubleshooting 215
HP Designjet Z6100 Series - User's maintenance kit (include cleaning of the encoder strip)
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... a "Possible media jam" 3 error without a clear cause. Use if you are experiencing print quality issues. See page 26. HP Designjet Z6100 Printer series 6 See page 14. See page 23. Printhead carriage Use if the printer shows a "Possible media jam" 2 lubrication kit error without a clear cause, or if the margins between images and the paper edge are squeaking...
... a "Possible media jam" 3 error without a clear cause. Use if you are experiencing print quality issues. See page 26. HP Designjet Z6100 Printer series 6 See page 14. See page 23. Printhead carriage Use if the printer shows a "Possible media jam" 2 lubrication kit error without a clear cause, or if the margins between images and the paper edge are squeaking...