HP Designjet Z3100 Photo Printer Series - Users Guide
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... Ink menu procedure ...84 HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) procedures 84 Remove an ink cartridge ...85 Insert an ink cartridge ...86 About the printheads ...87 Check the printhead status ...88 Remove a printhead ...88 Insert a printhead ...91 9 Maintaining the printer Check printer status ...96 Clean the exterior of the printer ...96 Replace the cutter ...96 Maintain the...
... Ink menu procedure ...84 HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) procedures 84 Remove an ink cartridge ...85 Insert an ink cartridge ...86 About the printheads ...87 Check the printhead status ...88 Remove a printhead ...88 Insert a printhead ...91 9 Maintaining the printer Check printer status ...96 Clean the exterior of the printer ...96 Replace the cutter ...96 Maintain the...
HP Designjet Z3100 Photo Printer Series - Users Guide
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... replacing a printhead 145 Clean the printheads ...145 Clean the printhead drop detector ...146 Align the printheads ...148 Reinsert printheads procedure 149 Image Quality Maintenance menu procedure 149 Scanning errors during alignment 150 Printhead status messages ...150 14 Troubleshooting general printer issues The printer does not print ...152 The printer seems slow ...152 Communication failures between computer and printer 152 Cannot access HP...
... replacing a printhead 145 Clean the printheads ...145 Clean the printhead drop detector ...146 Align the printheads ...148 Reinsert printheads procedure 149 Image Quality Maintenance menu procedure 149 Scanning errors during alignment 150 Printhead status messages ...150 14 Troubleshooting general printer issues The printer does not print ...152 The printer seems slow ...152 Communication failures between computer and printer 152 Cannot access HP...
HP Designjet Z3100 Photo Printer Series - Users Guide
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...If you have a high-resolution image If your computer, that are causing the problem, and then clean or replace them. NOTE The Maximum Detail option results in slower printing with the HP-GL/2 Upgrade. Tip Instead of using this option, consider using the Image Diagnostics Print to the extreme right ('... Windows driver dialog: go to the Paper Type/Quality panel and select Paper, then move the print-quality slider to identify the printhead or printheads that overrides the print-quality setting in the front panel. This option is available only with photo papers, but it does not increase...
...If you have a high-resolution image If your computer, that are causing the problem, and then clean or replace them. NOTE The Maximum Detail option results in slower printing with the HP-GL/2 Upgrade. Tip Instead of using this option, consider using the Image Diagnostics Print to the extreme right ('... Windows driver dialog: go to the Paper Type/Quality panel and select Paper, then move the print-quality slider to identify the printhead or printheads that overrides the print-quality setting in the front panel. This option is available only with photo papers, but it does not increase...
HP Designjet Z3100 Photo Printer Series - Users Guide
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... is reset to recreate the color profile. however, you are using HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS). Color calibration Color calibration enables your particular environmental conditions. You can check the color calibration status of the currently loaded paper at any of the following circumstances: ● Whenever a printhead is replaced ● Whenever a new paper type is...
... is reset to recreate the color profile. however, you are using HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS). Color calibration Color calibration enables your particular environmental conditions. You can check the color calibration status of the currently loaded paper at any of the following circumstances: ● Whenever a printhead is replaced ● Whenever a new paper type is...
HP Designjet Z3100 Photo Printer Series - Users Guide
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... the main menu and select the Ink menu icon ink cartridges. , then Replace 2. Grip the cartridge you need to remove an ink cartridge. ● The ink level in the cartridge is pressed down) to prevent the printer from moving. 1. CAUTION Do not try to remove. Press the Menu key... to return to continue printing. ● The ink cartridge has expired. Open the ink cartridge cover completely. ENWW Remove an ink cartridge 85 Handling ink cartridges and printheads Remove an ink cartridge ...
... the main menu and select the Ink menu icon ink cartridges. , then Replace 2. Grip the cartridge you need to remove an ink cartridge. ● The ink level in the cartridge is pressed down) to prevent the printer from moving. 1. CAUTION Do not try to remove. Press the Menu key... to return to continue printing. ● The ink cartridge has expired. Open the ink cartridge cover completely. ENWW Remove an ink cartridge 85 Handling ink cartridges and printheads Remove an ink cartridge ...
HP Designjet Z3100 Photo Printer Series - Users Guide
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... removal position for more than three minutes without inserting or removing any printheads, it tries to move back to release the wire loop. Locate the carriage on . 1. Printhead replacement must be performed with the printer powered on the right side of the printer. 5. CAUTION If the carriage is left in the righthand end. 3. To Pull...
... removal position for more than three minutes without inserting or removing any printheads, it tries to move back to release the wire loop. Locate the carriage on . 1. Printhead replacement must be performed with the printer powered on the right side of the printer. 5. CAUTION If the carriage is left in the righthand end. 3. To Pull...
HP Designjet Z3100 Photo Printer Series - Users Guide
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NOTE If the printer does not beep when you insert the printhead and the Replace message appears on the front-panel display, the printhead may need to rest on page 148. The default routine process, when all printheads are changed, takes 35 minutes. Lower the handle to be reinserted. 10. The front-panel display confirms that...
NOTE If the printer does not beep when you insert the printhead and the Replace message appears on the front-panel display, the printhead may need to rest on page 148. The default routine process, when all printheads are changed, takes 35 minutes. Lower the handle to be reinserted. 10. The front-panel display confirms that...
HP Designjet Z3100 Photo Printer Series - Users Guide
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...not let water get inside the printer. The front panel advises when replacement is due. WARNING! You can check the current status of the printer in various ways: ● If you start HP Easy Printer Care under Windows or HP Printer Utility under Mac OS, and select your printer, you see a page of ...of paper used. The Supplies page in the printer, unload it . If you do not replace the cutter immediately, the printer continues working normally, but the front panel continues to remind you about the general status of the printer. The printhead carriage is parked on the right-hand side of...
...not let water get inside the printer. The front panel advises when replacement is due. WARNING! You can check the current status of the printer in various ways: ● If you start HP Easy Printer Care under Windows or HP Printer Utility under Mac OS, and select your printer, you see a page of ...of paper used. The Supplies page in the printer, unload it . If you do not replace the cutter immediately, the printer continues working normally, but the front panel continues to remind you about the general status of the printer. The printhead carriage is parked on the right-hand side of...
HP Designjet Z3100 Photo Printer Series - Users Guide
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... power using the Power key on page 83. Do not remove the ink cartridges or printheads. 2. Make sure that the printer is loaded. 3. Otherwise, the tray could take up to replace the printheads with tape. After a storage period, if maintaining color accuracy is required. Make sure that no specific maintenance is important to you, you...
... power using the Power key on page 83. Do not remove the ink cartridges or printheads. 2. Make sure that the printer is loaded. 3. Otherwise, the tray could take up to replace the printheads with tape. After a storage period, if maintaining color accuracy is required. Make sure that no specific maintenance is important to you, you...
HP Designjet Z3100 Photo Printer Series - Users Guide
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...replace any persistently faulty printheads (see Handling ink cartridges and printheads on page 83), or contact HP Support (see Contact HP Support on page 146. 5. See Printing on page 102. ● Check that you have the right settings in this is necessary, but it may be worth trying even if the printer... RIP. ● Check that you can be downloaded from http://www.hp.com/go/designjet/. ● If you are some further things that your software application. If it . If the problem remains, try using a non-HP RIP, its settings may be incorrect. See Update the firmware on page...
...replace any persistently faulty printheads (see Handling ink cartridges and printheads on page 83), or contact HP Support (see Contact HP Support on page 146. 5. See Printing on page 102. ● Check that you have the right settings in this is necessary, but it may be worth trying even if the printer... RIP. ● Check that you can be downloaded from http://www.hp.com/go/designjet/. ● If you are some further things that your software application. If it . If the problem remains, try using a non-HP RIP, its settings may be incorrect. See Update the firmware on page...
HP Designjet Z3100 Photo Printer Series - Users Guide
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13 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads ● Printhead status messages Troubleshooting ink cartridge and printhead issues ENWW 143
13 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads ● Printhead status messages Troubleshooting ink cartridge and printhead issues ENWW 143
HP Designjet Z3100 Photo Printer Series - Users Guide
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.... ● Replace: you have removed the two orange protective caps from the printhead. 3. Check that the cartridge is the same color as the label on page 91. 144 Chapter 13 Troubleshooting ink cartridge and printhead issues ENWW Troubleshooting ink cartridge and printhead issues 5. Cannot insert a printhead 1. Check that... is working normally, with no known problems. ● Missing: there is no cartridge present, or it is not correctly connected to the printer. ● Low: the ink level is low. ● Very low: the ink level is very low. ● Empty: the ...
.... ● Replace: you have removed the two orange protective caps from the printhead. 3. Check that the cartridge is the same color as the label on page 91. 144 Chapter 13 Troubleshooting ink cartridge and printhead issues ENWW Troubleshooting ink cartridge and printhead issues 5. Cannot insert a printhead 1. Check that... is working normally, with no known problems. ● Missing: there is no cartridge present, or it is not correctly connected to the printer. ● Low: the ink level is low. ● Very low: the ink level is very low. ● Empty: the ...
HP Designjet Z3100 Photo Printer Series - Users Guide
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...message, the printer is needed to print. Remove the printhead, see Insert a printhead on page 137 before proceeding. Select to clean, you know which contain the failing colors. If you are not sure which colors to the pair of printheads which colors are still experiencing... Maintenance menu icon , then Clean printheads. This is performed periodically. Clean the printheads As long as the printer is kept turned on the backside of printheads takes about 12 minutes. The front-panel display recommends reseating or replacing a printhead 1. Clean the electrical connections on ...
...message, the printer is needed to print. Remove the printhead, see Insert a printhead on page 137 before proceeding. Select to clean, you know which contain the failing colors. If you are not sure which colors to the pair of printheads which colors are still experiencing... Maintenance menu icon , then Clean printheads. This is performed periodically. Clean the printheads As long as the printer is kept turned on the backside of printheads takes about 12 minutes. The front-panel display recommends reseating or replacing a printhead 1. Clean the electrical connections on ...
HP Designjet Z3100 Photo Printer Series - Users Guide
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Troubleshooting ink cartridge and printhead issues 9. WARNING! Power the printer on page 53); Your printer has an automatic printhead alignment process which runs whenever a printhead has been accessed or replaced. NOTE If the paper has jammed, it is essential for the best quality; Tip Photo paper is recommended for accurate colors, smooth color transitions, and sharp edges in and...
Troubleshooting ink cartridge and printhead issues 9. WARNING! Power the printer on page 53); Your printer has an automatic printhead alignment process which runs whenever a printhead has been accessed or replaced. NOTE If the paper has jammed, it is essential for the best quality; Tip Photo paper is recommended for accurate colors, smooth color transitions, and sharp edges in and...
HP Designjet Z3100 Photo Printer Series - Users Guide
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... Clean the printheads on page 91. ● Replacement incomplete: a printhead replacement process has not completed successfully, relaunch the replacement process and let it finish completely (it is not needed to remove the printhead and then reinsert it is failing. Printhead status messages These are recommended to change the printheads). ● Remove: the printhead is satisfactory, the printer runs the realignment...
... Clean the printheads on page 91. ● Replacement incomplete: a printhead replacement process has not completed successfully, relaunch the replacement process and let it finish completely (it is not needed to remove the printhead and then reinsert it is failing. Printhead status messages These are recommended to change the printheads). ● Remove: the printhead is satisfactory, the printer runs the realignment...
HP Designjet Z3100 Photo Printer Series - Users Guide
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... see one of the correct color. See Contact HP Support on page 122. Perform paper advance calibration. ENWW 157 Front-panel error messages Table 15-1 Text messages Message [Color] cartridge has expired [Color] cartridge is missing [Color] cartridge is out of ink [Color] printhead #[n] error: not present [Color] printhead #[n] error: please remove [Color] printhead #[n] error: replace [Color] printhead #[n] error: reseat [Color] printhead #[n] out of ink. The...
... see one of the correct color. See Contact HP Support on page 122. Perform paper advance calibration. ENWW 157 Front-panel error messages Table 15-1 Text messages Message [Color] cartridge has expired [Color] cartridge is missing [Color] cartridge is out of ink [Color] printhead #[n] error: not present [Color] printhead #[n] error: please remove [Color] printhead #[n] error: replace [Color] printhead #[n] error: reseat [Color] printhead #[n] out of ink. The...
HP Designjet Z3100 Photo Printer Series - Users Guide
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...full PDL Error: out of the job. Load larger paper if possible, or reduce the image size. Check your printer's firmware. Restart the printer and try resending the job; Remove and reinsert the same cartridge. Make sure that you have selected the correct ... virtual memory full Printhead alignment error: paper too small Replace [color] cartridge Reseat [color] cartridge Update: failed. See Handling ink cartridges and printheads on page 83. See Handling ink cartridges and printheads on page 83. If the problem persists, contact HP Support. See Clean the printhead drop detector on ...
...full PDL Error: out of the job. Load larger paper if possible, or reduce the image size. Check your printer's firmware. Restart the printer and try resending the job; Remove and reinsert the same cartridge. Make sure that you have selected the correct ... virtual memory full Printhead alignment error: paper too small Replace [color] cartridge Reseat [color] cartridge Update: failed. See Handling ink cartridges and printheads on page 83. See Handling ink cartridges and printheads on page 83. If the problem persists, contact HP Support. See Clean the printhead drop detector on ...
HP Designjet Z3100 Photo Printer Series - Users Guide
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... 133 clean the printer 96 clipped at bottom 136 clipped image 136 color 54 color calibration 60 color management options 63 color management process 59 color management scenarios 66 color profiling 61 colors inaccurate 135 communication problems 152 components of printer 4 configure 21 connect the printer choose a method ... 29 load sheet 33 modify configuration 22 print diagnostic image 138 print quality 42 printer utility software 153 printhead information 88 purge ink 102 replace ink cartridges 85 replace printheads 89 reprint 50 reset cutter life counters 96 reset paper advance 123 scale 45 ...
... 133 clean the printer 96 clipped at bottom 136 clipped image 136 color 54 color calibration 60 color management options 63 color management process 59 color management scenarios 66 color profiling 61 colors inaccurate 135 communication problems 152 components of printer 4 configure 21 connect the printer choose a method ... 29 load sheet 33 modify configuration 22 print diagnostic image 138 print quality 42 printer utility software 153 printhead information 88 purge ink 102 replace ink cartridges 85 replace printheads 89 reprint 50 reset cutter life counters 96 reset paper advance 123 scale 45 ...
HP Designjet Z3100ps GP Photo Printer - User's Guide
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... the carriage is left in the righthand end. 3. When the carriage has stopped moving, the front-panel display asks you to open the window. 4. CAUTION: Printhead replacement must be performed with the printer powered on the right side of the printer. 5. The printer moves the carriage into the correct position. Locate the carriage on . 1.
... the carriage is left in the righthand end. 3. When the carriage has stopped moving, the front-panel display asks you to open the window. 4. CAUTION: Printhead replacement must be performed with the printer powered on the right side of the printer. 5. The printer moves the carriage into the correct position. Locate the carriage on . 1.
HP Designjet Z3100ps GP Photo Printer - User's Guide
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... is not needed to change the printheads). ● Remove: the printhead is failing. Ink system issues ENWW Printhead status messages 185 If that fails, replace the printhead with a working printhead, see The front-panel display recommends reseating or replacing a printhead on page 125. ● Replacement incomplete: a printhead replacement process has not completed successfully, relaunch the replacement process and let it finish completely...
... is not needed to change the printheads). ● Remove: the printhead is failing. Ink system issues ENWW Printhead status messages 185 If that fails, replace the printhead with a working printhead, see The front-panel display recommends reseating or replacing a printhead on page 125. ● Replacement incomplete: a printhead replacement process has not completed successfully, relaunch the replacement process and let it finish completely...