HP xw series Workstations - Quick Reference Card
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... or Chat/HP Instant Support (Web-based Diagnostic Tools) • Troubleshoot a Problem (Self-Help Documents) For the latest Diagnostics Utility, see www.hp.com/support/warranty-lookuptool. For some countries/regions a printed HP Limited Warranty is provided in the box. See www.hp.com/support/...; On your Microsoft® Windows® desktop click StartÆAll ProgramsÆHP Documentation. • On your Linux desktop launch the HP default browser home page. HP xw Workstation series Quick Reference Card Hewlett-Packard is committed to reducing the environmental impact of possible...
... or Chat/HP Instant Support (Web-based Diagnostic Tools) • Troubleshoot a Problem (Self-Help Documents) For the latest Diagnostics Utility, see www.hp.com/support/warranty-lookuptool. For some countries/regions a printed HP Limited Warranty is provided in the box. See www.hp.com/support/...; On your Microsoft® Windows® desktop click StartÆAll ProgramsÆHP Documentation. • On your Linux desktop launch the HP default browser home page. HP xw Workstation series Quick Reference Card Hewlett-Packard is committed to reducing the environmental impact of possible...
HP xw Workstation series Setup and Troubleshooting Guide
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HP Workstations xw series Setup and Troubleshooting Guide
HP Workstations xw series Setup and Troubleshooting Guide
HP xw Workstation series Setup and Troubleshooting Guide
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... tab ...34 Errors tab ...34 Help tab ...35 Saving and printing information in HP Vision Field Diagnostics 36 Self-troubleshooting with HP Insight Diagnostics (only available for the HP xw9400 Workstation) ...36 HP troubleshooting resources and tools 36 HP Help and Support Center 36 E-support ...37 Troubleshooting a problem 37 Instant Support and Active Chat 37 Customer Advisories, Customer and...
... tab ...34 Errors tab ...34 Help tab ...35 Saving and printing information in HP Vision Field Diagnostics 36 Self-troubleshooting with HP Insight Diagnostics (only available for the HP xw9400 Workstation) ...36 HP troubleshooting resources and tools 36 HP Help and Support Center 36 E-support ...37 Troubleshooting a problem 37 Instant Support and Active Chat 37 Customer Advisories, Customer and...
HP xw Workstation series Setup and Troubleshooting Guide
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...also available: Refer to the workstation Service and Technical Reference Guide for more information on how to technical support information and tools, see http://www.hp.com/go/bizsupport. Support resources include Web-based troubleshooting tools, technical knowledge databases, ...driver and patch downloads, online communities, and proactive notification services. HP Hardware Support Services Warranty information Location For ...
...also available: Refer to the workstation Service and Technical Reference Guide for more information on how to technical support information and tools, see http://www.hp.com/go/bizsupport. Support resources include Web-based troubleshooting tools, technical knowledge databases, ...driver and patch downloads, online communities, and proactive notification services. HP Hardware Support Services Warranty information Location For ...
HP xw Workstation series Setup and Troubleshooting Guide
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... to select Customer Advisories, Customer Bulletins, or Customer Notices. 4 Chapter 1 Locating HP resources ENWW Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. It includes information about its features including the operating system, power supply, memory... HP newsletter, customer advisories, and more ... 4. Customer Advisories, Security Bulletins, and Notices To find advisories, bulletins, and notices: 1. Select the desired product. 3. QuickSpecs provide an overall specification review of the system. These include this Setup and Troubleshooting...
... to select Customer Advisories, Customer Bulletins, or Customer Notices. 4 Chapter 1 Locating HP resources ENWW Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. It includes information about its features including the operating system, power supply, memory... HP newsletter, customer advisories, and more ... 4. Customer Advisories, Security Bulletins, and Notices To find advisories, bulletins, and notices: 1. Select the desired product. 3. QuickSpecs provide an overall specification review of the system. These include this Setup and Troubleshooting...
HP xw Workstation series Setup and Troubleshooting Guide
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..., these diagnostics run outside the operating system and so make it easy to isolate potential issues that can be used to use - 5 Troubleshooting This chapter provides information on HP Desktop and Workstation systems. This diagnostic tool should be used to validate diagnostic use for a specific system ● Easy to help determine hardware failures...
..., these diagnostics run outside the operating system and so make it easy to isolate potential issues that can be used to use - 5 Troubleshooting This chapter provides information on HP Desktop and Workstation systems. This diagnostic tool should be used to validate diagnostic use for a specific system ● Easy to help determine hardware failures...
HP xw Workstation series Setup and Troubleshooting Guide
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... categories of information about the hardware configuration of the workstation and perform hardware diagnostic tests on supported products when attempting to troubleshoot system issues. Running tests is displayed when you invoke HP Vision Field Diagnostics. Use HP Vision Field Diagnostics to view information about the workstation. The Survey tab is optional but recommended after installing...
... categories of information about the hardware configuration of the workstation and perform hardware diagnostic tests on supported products when attempting to troubleshoot system issues. Running tests is displayed when you invoke HP Vision Field Diagnostics. Use HP Vision Field Diagnostics to view information about the workstation. The Survey tab is optional but recommended after installing...
HP xw Workstation series Setup and Troubleshooting Guide
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... with the Survey tab displayed 28 Chapter 5 Troubleshooting ENWW If running HP Vision Field Diagnostics, select the appropriate language and click Continue. 14. Select the Support & Drivers link. 3. Select your product number in the computer or the HP Memory Test utility to test memory only. If the workstation is run as a standalone application, outside...
... with the Survey tab displayed 28 Chapter 5 Troubleshooting ENWW If running HP Vision Field Diagnostics, select the appropriate language and click Continue. 14. Select the Support & Drivers link. 3. Select your product number in the computer or the HP Memory Test utility to test memory only. If the workstation is run as a standalone application, outside...
HP xw Workstation series Setup and Troubleshooting Guide
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... faster than using a bootable USB key This section describes how to use a DVD to access the HP Vision Field Diagnostics. 1. Using the HP Memory Test utility This section describes how to troubleshoot the workstation. In the C:\VisionDiagnostics\ directory, double-click on a DVD. 3. Follow the setup prompts to create a bootable ISO image of the diagnostic...
... faster than using a bootable USB key This section describes how to use a DVD to access the HP Vision Field Diagnostics. 1. Using the HP Memory Test utility This section describes how to troubleshoot the workstation. In the C:\VisionDiagnostics\ directory, double-click on a DVD. 3. Follow the setup prompts to create a bootable ISO image of the diagnostic...
HP xw Workstation series Setup and Troubleshooting Guide
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... such as serial, parallel, USB, network, Firewire, modem, and Bluetooth ports and devices. ● Graphics - User help about HP Vision Diagnostics. gives limited configuration data for the computer-savvy user. Shows all embedded and add-on video cards. ● Input ...common operations that are listed there. ● Help - If available, save your system. Shows system memory information. 30 Chapter 5 Troubleshooting ENWW Your current system hardware information. ● Test - List all diagnostics available for example "Processor 1"). Shows user input devices such ...
... such as serial, parallel, USB, network, Firewire, modem, and Bluetooth ports and devices. ● Graphics - User help about HP Vision Diagnostics. gives limited configuration data for the computer-savvy user. Shows all embedded and add-on video cards. ● Input ...common operations that are listed there. ● Help - If available, save your system. Shows system memory information. 30 Chapter 5 Troubleshooting ENWW Your current system hardware information. ● Test - List all diagnostics available for example "Processor 1"). Shows user input devices such ...
HP xw Workstation series Setup and Troubleshooting Guide
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Shows mass storage devices such as floppy drives, optical drives, SATA, SAS hard disk drives and controllers, as well as fans and cables. Shows system processors. ● Storage - ● Miscellaneous - ENWW Self-troubleshooting with HP Vision Field Diagnostics 31 Shows information about motherboard devices such as any other Category. ● Processors - List any devices or data that doesn't belong to any RAID arrays. ● System -
Shows mass storage devices such as floppy drives, optical drives, SATA, SAS hard disk drives and controllers, as well as fans and cables. Shows system processors. ● Storage - ● Miscellaneous - ENWW Self-troubleshooting with HP Vision Field Diagnostics 31 Shows information about motherboard devices such as any other Category. ● Processors - List any devices or data that doesn't belong to any RAID arrays. ● System -
HP xw Workstation series Setup and Troubleshooting Guide
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...the number of Loops or Total Test Time. The Duration of Test options control the duration of time in minutes. 32 Chapter 5 Troubleshooting ENWW HP Vision Field Diagnostics will run if the entered time is encountered. Once started, do not display prompts and require no interaction. Select the...test selection can not be modified. ● Complete - The following Test Modes exist: ● Quick - This button toggles to your workstation, exit HP Vision Field Diagnostic, boot to stop test execution as soon as one error is less than the necessary time to run all the tests from...
...the number of Loops or Total Test Time. The Duration of Test options control the duration of time in minutes. 32 Chapter 5 Troubleshooting ENWW HP Vision Field Diagnostics will run if the entered time is encountered. Once started, do not display prompts and require no interaction. Select the...test selection can not be modified. ● Complete - The following Test Modes exist: ● Quick - This button toggles to your workstation, exit HP Vision Field Diagnostic, boot to stop test execution as soon as one error is less than the necessary time to run all the tests from...
HP xw Workstation series Setup and Troubleshooting Guide
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Click the Start Test button to display detailed information and recommended actions. If errors are complete, the Status tab shows whether the devices passed or failed. 6. When the tests are found, go to the Errors tab to start the testing. ENWW Self-troubleshooting with HP Vision Field Diagnostics 33 5. The Status tab, which allows you to monitor the progress of the tests, is automatically displayed during the testing process.
Click the Start Test button to display detailed information and recommended actions. If errors are complete, the Status tab shows whether the devices passed or failed. 6. When the tests are found, go to the Errors tab to start the testing. ENWW Self-troubleshooting with HP Vision Field Diagnostics 33 5. The Status tab, which allows you to monitor the progress of the tests, is automatically displayed during the testing process.
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... each test. The History Log displays all tests that have been executed, the number of times of execution, the number of the error. 34 Chapter 5 Troubleshooting ENWW The error codes are defined in which case no pass or fail conclusion can be saved as any errors found . ● The Reason section...
... each test. The History Log displays all tests that have been executed, the number of times of execution, the number of the error. 34 Chapter 5 Troubleshooting ENWW The error codes are defined in which case no pass or fail conclusion can be saved as any errors found . ● The Reason section...
HP xw Workstation series Setup and Troubleshooting Guide
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...your computer. When contacting the HP Support Center for assistance with a hardware failure, please be prepared to resolve the failed hardware. ● The Warranty ID is a unique error code associated with HP Vision Field Diagnostics 35 ENWW Self-troubleshooting with the specific error on... the major functions of HP Vision Field Diagnostics. ● The Test components section provides a description of the Error ...
...your computer. When contacting the HP Support Center for assistance with a hardware failure, please be prepared to resolve the failed hardware. ● The Warranty ID is a unique error code associated with HP Vision Field Diagnostics 35 ENWW Self-troubleshooting with the specific error on... the major functions of HP Vision Field Diagnostics. ● The Test components section provides a description of the Error ...
HP xw Workstation series Setup and Troubleshooting Guide
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..., and follow the instructions to locate the latest documentation and diagnostics information available for troubleshooting. HP Help and Support Center The HP Help and Support Center is a customized HP user interface that allows you to access specific information about your HP Workstation such as the information displayed on any of possible downloads. NOTE: If you will...
..., and follow the instructions to locate the latest documentation and diagnostics information available for troubleshooting. HP Help and Support Center The HP Help and Support Center is a customized HP user interface that allows you to access specific information about your HP Workstation such as the information displayed on any of possible downloads. NOTE: If you will...
HP xw Workstation series Setup and Troubleshooting Guide
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... Edition or on the computer configuration. To access BSC and troubleshoot a problem with your workstation, complete the following Web sites are troubleshooting. When you are also available to your workstation. Under Select your product, continue with your product (center window), select Workstations (under personal computing). 4. ENWW HP troubleshooting resources and tools 37 Select the desired product (for...
... Edition or on the computer configuration. To access BSC and troubleshoot a problem with your workstation, complete the following Web sites are troubleshooting. When you are also available to your workstation. Under Select your product, continue with your product (center window), select Workstations (under personal computing). 4. ENWW HP troubleshooting resources and tools 37 Select the desired product (for...
HP xw Workstation series Setup and Troubleshooting Guide
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...as an updated BIOS version that they may need to qualify prior to view the index. During operation ● Look for example, HP Workstation xw6000), select See more... 4. If it will help you must be connected to restart the system. Under Resources for (for ... turned on and the green monitor light is connected to start the workstation. ● Reconfigure your workstation has multiple video sources and only a single monitor, the monitor must install a printer driver. 38 Chapter 5 Troubleshooting ENWW During startup, the other than the factory-installed operating system, ...
...as an updated BIOS version that they may need to qualify prior to view the index. During operation ● Look for example, HP Workstation xw6000), select See more... 4. If it will help you must be connected to restart the system. Under Resources for (for ... turned on and the green monitor light is connected to start the workstation. ● Reconfigure your workstation has multiple video sources and only a single monitor, the monitor must install a printer driver. 38 Chapter 5 Troubleshooting ENWW During startup, the other than the factory-installed operating system, ...
HP xw Workstation series Setup and Troubleshooting Guide
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... occur before the operating system boots if the POST encounters a problem. Additional troubleshooting information is working on a network, plug another workstation with a different cable into a different video port on the workstation if one is available. ● If you know is available in the Service... and Technical Reference Guide at http://www.hp.com/support/workstation_manuals. There might be a problem with your problem. ● For more information, see the troubleshooting chapter in ...
... occur before the operating system boots if the POST encounters a problem. Additional troubleshooting information is working on a network, plug another workstation with a different cable into a different video port on the workstation if one is available. ● If you know is available in the Service... and Technical Reference Guide at http://www.hp.com/support/workstation_manuals. There might be a problem with your problem. ● For more information, see the troubleshooting chapter in ...
HP xw Workstation series Setup and Troubleshooting Guide
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... keypad. Solenoid hood lock, featured on some systems, is installed properly. Transfer data from the workstation is locked (xw6000/xw8000/xw9000 series). The user has memory Ensure DIMMs are unable to resolve it yourself or if you... xw8000/xw9000 series.) The panel is not blocked. 2. Press and hold down and you feel uncomfortable about performing the operation, contact an HP customer care center, or contact an authorized dealer or reseller. Press the Num Lock key. Workstation ... resolve the general problems described in both channels. 40 Chapter 5 Troubleshooting ENWW
... keypad. Solenoid hood lock, featured on some systems, is installed properly. Transfer data from the workstation is locked (xw6000/xw8000/xw9000 series). The user has memory Ensure DIMMs are unable to resolve it yourself or if you... xw8000/xw9000 series.) The panel is not blocked. 2. Press and hold down and you feel uncomfortable about performing the operation, contact an HP customer care center, or contact an authorized dealer or reseller. Press the Num Lock key. Workstation ... resolve the general problems described in both channels. 40 Chapter 5 Troubleshooting ENWW