Support Telephone Numbers
Page 6
... Belize Technical Support 811+ 1 800 711 2884 Customer Support Web site www.hp.com/support www.hp.com/country/lamerica_nsc_cnt_amer/es/support.html Bermuda Technical Support 1-800-711-2884 Customer Support Web site www.hp.com/country/cb/eng Bolivia Technical Support Apoyo Técnico 0) +54-11...-4708-1600 0-800 100-293 Customer Support Web site www.hp.com/support www.hp.com/country/bo/spa/support.html Bosnia-Herzegovina E-mail Tec.desktop@hp.com Connect On-Line Customer ...
... Belize Technical Support 811+ 1 800 711 2884 Customer Support Web site www.hp.com/support www.hp.com/country/lamerica_nsc_cnt_amer/es/support.html Bermuda Technical Support 1-800-711-2884 Customer Support Web site www.hp.com/country/cb/eng Bolivia Technical Support Apoyo Técnico 0) +54-11...-4708-1600 0-800 100-293 Customer Support Web site www.hp.com/support www.hp.com/country/bo/spa/support.html Bosnia-Herzegovina E-mail Tec.desktop@hp.com Connect On-Line Customer ...
Support Telephone Numbers
Page 12
..., Malta, Moldova Republic, Serbia and Montenegro: E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com Customer Support Web sites Bulgaria www.hp.com/country/bg/bul Croatia www.hp.com/country/hr/cro Slovenia www.hp.com/country/si/slv HP Care Pack Services Bulgaria 9769562 Croatia 1 6060 200 Serbia...
..., Malta, Moldova Republic, Serbia and Montenegro: E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com Customer Support Web sites Bulgaria www.hp.com/country/bg/bul Croatia www.hp.com/country/hr/cro Slovenia www.hp.com/country/si/slv HP Care Pack Services Bulgaria 9769562 Croatia 1 6060 200 Serbia...
Support Telephone Numbers
Page 17
.../phone_assist.html#section1 Customer Support Web site http://h10025.www1.hp.com/ ewfrf/wc/siteHome?lc=en&cc=ie HP Care Pack Services Telephone Warranty Support 1890 946 500 Web site ........http://h41111.www4.hp.com/hps/carepack/ie/en Israel General Information 09-762-3222 Telephone Support...Telephone Numbers www.hp.com 15 http://welcome.hp.com/country/it/it/support.html HP Care Pack Information 02 9212-2040 Information Web site www.hp.com/it/hpcarepack Registration Web site www.hp.com/go /hpcarepack/emea/activate Italy, San Marino, Vatican City State Business Desktop Technical Support ...
.../phone_assist.html#section1 Customer Support Web site http://h10025.www1.hp.com/ ewfrf/wc/siteHome?lc=en&cc=ie HP Care Pack Services Telephone Warranty Support 1890 946 500 Web site ........http://h41111.www4.hp.com/hps/carepack/ie/en Israel General Information 09-762-3222 Telephone Support...Telephone Numbers www.hp.com 15 http://welcome.hp.com/country/it/it/support.html HP Care Pack Information 02 9212-2040 Information Web site www.hp.com/it/hpcarepack Registration Web site www.hp.com/go /hpcarepack/emea/activate Italy, San Marino, Vatican City State Business Desktop Technical Support ...
Support Telephone Numbers
Page 21
...-1010 Support Web site www.hp.com/country/my/eng Malta E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... Macedonia E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go /hpcarepack/emea/activate... Martinique Customer Support 0-800-990-011:877-219-8671 Customer Support Web site www.hp.com/support Mexico Technical ...
...-1010 Support Web site www.hp.com/country/my/eng Malta E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... Macedonia E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go /hpcarepack/emea/activate... Martinique Customer Support 0-800-990-011:877-219-8671 Customer Support Web site www.hp.com/support Mexico Technical ...
Support Telephone Numbers
Page 28
... Support 421-2-68208080 Standard warranty 421-2-5752 5752 Support Web site www.hp.sk HP Care Pack Services Telephone Support 421-2-5752 5752 Web site www.hp.com/go/hpcarepack/emea/activate 26 www.hp.com Support Telephone Numbers Marteen Customer Support 1-800-711-2884 Customer Support....hp.com/support Saudi Arabia General Information and Technical Support 800 897 1444 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 897 1451 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com Serbia and Montenegro E-mail Tec.desktop@hp....
... Support 421-2-68208080 Standard warranty 421-2-5752 5752 Support Web site www.hp.sk HP Care Pack Services Telephone Support 421-2-5752 5752 Web site www.hp.com/go/hpcarepack/emea/activate 26 www.hp.com Support Telephone Numbers Marteen Customer Support 1-800-711-2884 Customer Support....hp.com/support Saudi Arabia General Information and Technical Support 800 897 1444 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 897 1451 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com Serbia and Montenegro E-mail Tec.desktop@hp....
HP Client Manager 6.1
Page 4
.... Manually changing BIOS settings using the F10 key. These capabilities make it works, you are currently available via F10 Setup on newer desktops and workstations (notebooks coming soon) 4 To better understand the capabilities of HPCM and how it clear that the key benefit of test.... - A SoftPaq package is increased productivity. Information collected includes manufacturer, OS, language, processor, memory, and free disk space. • HP Tool Update Wizard provides an easy method to select and download SoftPaqs. Run a system health scan that can display exactly the information you '...
.... Manually changing BIOS settings using the F10 key. These capabilities make it works, you are currently available via F10 Setup on newer desktops and workstations (notebooks coming soon) 4 To better understand the capabilities of HPCM and how it clear that the key benefit of test.... - A SoftPaq package is increased productivity. Information collected includes manufacturer, OS, language, processor, memory, and free disk space. • HP Tool Update Wizard provides an easy method to select and download SoftPaqs. Run a system health scan that can display exactly the information you '...
hp desktop pcs, plug and play for Microsoft Windows 2000 (Microsoft document)
Page 2
.../or other countries. Other product and company names mentioned herein may be a commitment on the issues discussed as of the date of publication. Microsoft, Active Desktop, BackOffice, the BackOffice logo, MSN, Windows, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in this document represents the current view...
.../or other countries. Other product and company names mentioned herein may be a commitment on the issues discussed as of the date of publication. Microsoft, Active Desktop, BackOffice, the BackOffice logo, MSN, Windows, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in this document represents the current view...
hp toptools 5.5 device manager, user's guide
Page 6
... HP Toptools for Desktops ...68 Locating Personal Computers...68 Updating Drivers/Firmware ...69 Preventative Maintenance ...71 HP Toptools for Servers ...74 Obtaining Operational Status...74 Obtaining Software and Driver Information ...74 Finding a Bad Hard Disk Drive Using the Disk Locator Tool 76 HP ...Toptools for Hubs and Switches...78 Displaying Topology Maps...78 Monitoring Network Traffic Levels...82 Information and Support 89 Online Support and Information ...89 Telephone Support ...89 HP Toptools Documentation and Training 90 Performance ...
... HP Toptools for Desktops ...68 Locating Personal Computers...68 Updating Drivers/Firmware ...69 Preventative Maintenance ...71 HP Toptools for Servers ...74 Obtaining Operational Status...74 Obtaining Software and Driver Information ...74 Finding a Bad Hard Disk Drive Using the Disk Locator Tool 76 HP ...Toptools for Hubs and Switches...78 Displaying Topology Maps...78 Monitoring Network Traffic Levels...82 Information and Support 89 Online Support and Information ...89 Telephone Support ...89 HP Toptools Documentation and Training 90 Performance ...
hp toptools 5.5 device manager, user's guide
Page 7
...other vendors, toptools will provide a strong management solution for HP personal computers, Netservers, HP-UX systems, AdvanceStack and ProCurve hubs and switches, and LaserJet printers as well as Lock System for Desktops agents provide Resource Monitoring tools that save collected data to quickly...an ODBC compliant database. Using toptools, administrators can access. 7 Toptools for an HP Vectra, or configuring MAC address access to correct the problem by accessing the manageability built into HP products. Users can browse network resources and reports using a web browser, get...
...other vendors, toptools will provide a strong management solution for HP personal computers, Netservers, HP-UX systems, AdvanceStack and ProCurve hubs and switches, and LaserJet printers as well as Lock System for Desktops agents provide Resource Monitoring tools that save collected data to quickly...an ODBC compliant database. Using toptools, administrators can access. 7 Toptools for an HP Vectra, or configuring MAC address access to correct the problem by accessing the manageability built into HP products. Users can browse network resources and reports using a web browser, get...
hp toptools 5.5 device manager, user's guide
Page 8
...the following HP products: • HP Vectra and Brio Desktops • HP Kayak and Visualize Workstations • HP Omnibook Notebooks • HP Netservers • HP ProCurve and AdvanceStack networking devices • HP LaserJet and JetDirect products • HP Jornada PC Companions • HP SureStore products • HP Network Attached Storage (NAS) products • HP-UX ... a web server. Toptools uses the web server to authenticate and present the information to manage a new Windows 2000 HP Kayak workstation. The toptools console, which protocols the managed device supports.
...the following HP products: • HP Vectra and Brio Desktops • HP Kayak and Visualize Workstations • HP Omnibook Notebooks • HP Netservers • HP ProCurve and AdvanceStack networking devices • HP LaserJet and JetDirect products • HP Jornada PC Companions • HP SureStore products • HP Network Attached Storage (NAS) products • HP-UX ... a web server. Toptools uses the web server to authenticate and present the information to manage a new Windows 2000 HP Kayak workstation. The toptools console, which protocols the managed device supports.
hp toptools 5.5 device manager, user's guide
Page 14
For example, your browser console must be prepared to use SSL if the web server on the desktop of this file the first time you connect to it . Toptools will sense the presence or absence of the toptools server. 14 Do not unzip... java\classes directory. If you through installation of the toptools server, a shortcut to a console session is being accessed from a console running unix: • replace the HP fonts with Sun fonts by setting the environment variables for the toptools application. toptools User Guide Resolution Minimum: 800 X 600 X 256 colors Settings • Always...
For example, your browser console must be prepared to use SSL if the web server on the desktop of this file the first time you connect to it . Toptools will sense the presence or absence of the toptools server. 14 Do not unzip... java\classes directory. If you through installation of the toptools server, a shortcut to a console session is being accessed from a console running unix: • replace the HP fonts with Sun fonts by setting the environment variables for the toptools application. toptools User Guide Resolution Minimum: 800 X 600 X 256 colors Settings • Always...
hp toptools 5.5 device manager, user's guide
Page 15
... User's Guide and on managed devices to provide management information to an HP personal computer running the Toptools for Desktops and PC Companion Desktop DMI agents. Additional management features are managed using both SNMP and webagent technology...HP computing products HP computing products support a variety of the product. HP personal computer products (HP Vectra, Kayak, Omnibook, Visualize, and Brio) must be running on the Toptools for Hubs & Switches CD. The Toptools Remote Control card is included with toptools agents already installed. Upon docking, the PC Companion Desktop...
... User's Guide and on managed devices to provide management information to an HP personal computer running the Toptools for Desktops and PC Companion Desktop DMI agents. Additional management features are managed using both SNMP and webagent technology...HP computing products HP computing products support a variety of the product. HP personal computer products (HP Vectra, Kayak, Omnibook, Visualize, and Brio) must be running on the Toptools for Hubs & Switches CD. The Toptools Remote Control card is included with toptools agents already installed. Upon docking, the PC Companion Desktop...
hp toptools 5.5 device manager, user's guide
Page 19
...software version control and security actions are not installing on another time by running install again. Hubs & Switches Netserver Components Desktop PCs Web JetAdmin for Printers Installs Toptools for Hubs & Switches applications like to install in addition to the toptools console. Provides...roles. toptools User Guide Step 3: Select toptools components and destination directory. The Toptools Component Selection dialog allows you to manage HP Netservers and Toptools Remote Control cards. Adds software needed to choose which toptools components you that the toptools file system will...
...software version control and security actions are not installing on another time by running install again. Hubs & Switches Netserver Components Desktop PCs Web JetAdmin for Printers Installs Toptools for Hubs & Switches applications like to install in addition to the toptools console. Provides...roles. toptools User Guide Step 3: Select toptools components and destination directory. The Toptools Component Selection dialog allows you to manage HP Netservers and Toptools Remote Control cards. Adds software needed to choose which toptools components you that the toptools file system will...
hp toptools 5.5 device manager, user's guide
Page 31
... provided in this point you configured Advanced Settings during the installation process). Upon completion of navigating the toptools console interface, click "Guided Tour" on the desktop. If you can review the readme file (recommended), and have the toptools services started. toptools User Guide Step 14: Complete installation and reboot. For information...
... provided in this point you configured Advanced Settings during the installation process). Upon completion of navigating the toptools console interface, click "Guided Tour" on the desktop. If you can review the readme file (recommended), and have the toptools services started. toptools User Guide Step 14: Complete installation and reboot. For information...
hp toptools 5.5 device manager, user's guide
Page 33
...you to monitor network and system utilization. • Control the configuration of the toptools server and its applications and components (Toptools for Desktops, Toptools for Servers, and Toptools for Hubs & Switches User's Manual The toptools console provides access to the following main controls or... For information on the toptools server: http://your_toptools_server/hptt. Specific information for use its services. toptools User Guide Using HP Toptools This chapter describes how to navigate the toptools console and use with toptools, refer to the Toptools Consoles section of the...
...you to monitor network and system utilization. • Control the configuration of the toptools server and its applications and components (Toptools for Desktops, Toptools for Servers, and Toptools for Hubs & Switches User's Manual The toptools console provides access to the following main controls or... For information on the toptools server: http://your_toptools_server/hptt. Specific information for use its services. toptools User Guide Using HP Toptools This chapter describes how to navigate the toptools console and use with toptools, refer to the Toptools Consoles section of the...
hp toptools 5.5 device manager, user's guide
Page 40
...Check Connectivity (Ping) Set Friendly Name Opens the Alert Log filtered to a file in .HTM or .CSV format. Deploys an HP Toptools for Desktops agent to Custom Group Delete Find in Topology View - Some actions are useful for gaining more access to test network connectivity between... on hardware type, management protocol, or model: Power On Power Off Reboot Change Support Information Personal computers with DMI and HP Netservers with the HP Toptools Remote Control card installed. For example, if you enter the correct community for a conditional or unconditional power off a...
...Check Connectivity (Ping) Set Friendly Name Opens the Alert Log filtered to a file in .HTM or .CSV format. Deploys an HP Toptools for Desktops agent to Custom Group Delete Find in Topology View - Some actions are useful for gaining more access to test network connectivity between... on hardware type, management protocol, or model: Power On Power Off Reboot Change Support Information Personal computers with DMI and HP Netservers with the HP Toptools Remote Control card installed. For example, if you enter the correct community for a conditional or unconditional power off a...
hp toptools 5.5 device manager, user's guide
Page 59
... thresholds for system resources, frequency of data collection, and select the parameters and time for performance data holding time for a group to be monitored (example Desktop 9X) and click Create. Selecting A Group to display available computer systems. 6. It will display the Add to see that the systems have been added by...
... thresholds for system resources, frequency of data collection, and select the parameters and time for performance data holding time for a group to be monitored (example Desktop 9X) and click Create. Selecting A Group to display available computer systems. 6. It will display the Add to see that the systems have been added by...
hp toptools 5.5 device manager, user's guide
Page 68
...to asset, configuration, fault, and security management of personal computers from the browser, right-click on PCs (also available for Desktops provides extensive management control of the standard DMI or WMI based agents, system administrators have access to : • Locate PCs... Inventory button and select PC Asset Location. 2. To print this example your HP personal computers. Toptools generates the PC Asset Location report. toptools User Guide HP Toptools for Desktops HP Toptools for netservers) • Perform preventative maintenance Locating Personal Computers In this ...
...to asset, configuration, fault, and security management of personal computers from the browser, right-click on PCs (also available for Desktops provides extensive management control of the standard DMI or WMI based agents, system administrators have access to : • Locate PCs... Inventory button and select PC Asset Location. 2. To print this example your HP personal computers. Toptools generates the PC Asset Location report. toptools User Guide HP Toptools for Desktops HP Toptools for netservers) • Perform preventative maintenance Locating Personal Computers In this ...
hp toptools 5.5 device manager, user's guide
Page 69
... On occasion, you may need to update the software (BIOS, drivers, agents) of a PC. 1. The following example provides instructions on updating the BIOS of your HP personal computers to support changes in your hardware or operating systems. Using toptools you can distribute software to one PC, toptools will download the appropriate...) In the Device Selector, click Actions and select Lock/Unlock System to disable keyboard and mouse activity at the time you have access to the HP web site on the desktops at the PC to display the Device Selector.
... On occasion, you may need to update the software (BIOS, drivers, agents) of a PC. 1. The following example provides instructions on updating the BIOS of your HP personal computers to support changes in your hardware or operating systems. Using toptools you can distribute software to one PC, toptools will download the appropriate...) In the Device Selector, click Actions and select Lock/Unlock System to disable keyboard and mouse activity at the time you have access to the HP web site on the desktops at the PC to display the Device Selector.
hp toptools 5.5 device manager, user's guide
Page 71
...downtime by clicking on the toptools server. Toptools opens the Device Selector with the information needed to verify desktop status and configuration: 1. Toptools opens the Property pages for the desktop that you with the Search tab in the View Softwre Update Status page. You must cancel it ... a new software package. To avoid a personal visit to inspect. 2. On the Search tab, enter the search criteria for the selected desktop. 71 From within toptools. After you have made your selections the firmware or drivers installation will take place or be checked by providing you...
...downtime by clicking on the toptools server. Toptools opens the Device Selector with the information needed to verify desktop status and configuration: 1. Toptools opens the Property pages for the desktop that you with the Search tab in the View Softwre Update Status page. You must cancel it ... a new software package. To avoid a personal visit to inspect. 2. On the Search tab, enter the search criteria for the selected desktop. 71 From within toptools. After you have made your selections the firmware or drivers installation will take place or be checked by providing you...