Maintenance and Service Guide: HP TouchSmart 9100 Business PC
Page 5
... ...8 Misc Boards ...9 Power Adapters ...9 Keyboards and Mice ...9 Misc Parts ...10 4 Removal and Replacement Procedures ...11 Preparing to disassemble the HP TouchSmart PC 11 Hard drive/memory cover ...12 I/O cover ...13 Feet ...14 Stand ...15 Adding Memory ...16 Before you begin ...16 Removing a memory module 16 Removing the hard drive ...19 Back cover ...20 Graphics card ...22 WLAN module ...24 TV...
... ...8 Misc Boards ...9 Power Adapters ...9 Keyboards and Mice ...9 Misc Parts ...10 4 Removal and Replacement Procedures ...11 Preparing to disassemble the HP TouchSmart PC 11 Hard drive/memory cover ...12 I/O cover ...13 Feet ...14 Stand ...15 Adding Memory ...16 Before you begin ...16 Removing a memory module 16 Removing the hard drive ...19 Back cover ...20 Graphics card ...22 WLAN module ...24 TV...
Maintenance and Service Guide: HP TouchSmart 9100 Business PC
Page 18
...away from scratches or other soft cloth to disassemble the HP TouchSmart PC on a soft flat surface. Hard drive/memory cover 1. WARNING! Prepare the computer for disassembly (see Removing the hard drive on page 19. To upgrade your hard disk drive, see Preparing to protect the touch screen surface from ...the back of the computer. HP recommends that you set down on page 11). 2. Place...
...away from scratches or other soft cloth to disassemble the HP TouchSmart PC on a soft flat surface. Hard drive/memory cover 1. WARNING! Prepare the computer for disassembly (see Removing the hard drive on page 19. To upgrade your hard disk drive, see Preparing to protect the touch screen surface from ...the back of the computer. HP recommends that you set down on page 11). 2. Place...
Maintenance and Service Guide: HP TouchSmart 9100 Business PC
Page 19
Remove the screw that secures the hard drive/memory cover to the computer, and then pull the bottom edge of the cover (A), and then pulling straight out gently (B). To install the hard drive/memory cover, reverse the removal procedures. I /O cover ▲ Remove the connector cover on the back of the computer by inserting your finger under the gap on the bottom-left side of the cover away from the computer. 4. I /O cover 13 A B To install the I/O cover, reverse the removal procedures.
Remove the screw that secures the hard drive/memory cover to the computer, and then pull the bottom edge of the cover (A), and then pulling straight out gently (B). To install the hard drive/memory cover, reverse the removal procedures. I /O cover ▲ Remove the connector cover on the back of the computer by inserting your finger under the gap on the bottom-left side of the cover away from the computer. 4. I /O cover 13 A B To install the I/O cover, reverse the removal procedures.
Maintenance and Service Guide: HP TouchSmart 9100 Business PC
Page 21
Place the computer face down on page 12). 4. Stand 15 Remove the hard drive/memory cover (see Preparing to the computer. Remove the four screws that secure the stand to disassemble the HP TouchSmart PC on page 11). 2. Stand 1. Prepare the computer for disassembly (see Hard drive/memory cover on a soft, flat surface. 3.
Place the computer face down on page 12). 4. Stand 15 Remove the hard drive/memory cover (see Preparing to the computer. Remove the four screws that secure the stand to disassemble the HP TouchSmart PC on page 11). 2. Stand 1. Prepare the computer for disassembly (see Hard drive/memory cover on a soft, flat surface. 3.
Maintenance and Service Guide: HP TouchSmart 9100 Business PC
Page 22
... on page 11). 2. Prepare the computer for disassembly (see Hard drive/memory cover on a soft, flat surface. 3. Remove the hard drive/memory cover (see Preparing to http://www.hp.com/support CAUTION: Using the wrong type of memory module could damage the computer. Adding Memory The HP TouchSmart PC comes with one or two memory modules that you begin...
... on page 11). 2. Prepare the computer for disassembly (see Hard drive/memory cover on a soft, flat surface. 3. Remove the hard drive/memory cover (see Preparing to http://www.hp.com/support CAUTION: Using the wrong type of memory module could damage the computer. Adding Memory The HP TouchSmart PC comes with one or two memory modules that you begin...
Maintenance and Service Guide: HP TouchSmart 9100 Business PC
Page 25
... on each side, that secures the hard drive to disassemble the HP TouchSmart PC on page 11). 2. Remove the hard drive/memory cover (see Stand on page 12). 4. To remove the hard drive from the rear of the computer (3). 7. Removing the hard drive 1. Remove the stand (see Hard drive/memory cover on page 15). 5. Remove the power/data cable from the hard drive cage: 1. Removing the hard drive 19 Pull up on a soft...
... on each side, that secures the hard drive to disassemble the HP TouchSmart PC on page 11). 2. Remove the hard drive/memory cover (see Stand on page 12). 4. To remove the hard drive from the rear of the computer (3). 7. Removing the hard drive 1. Remove the stand (see Hard drive/memory cover on page 15). 5. Remove the power/data cable from the hard drive cage: 1. Removing the hard drive 19 Pull up on a soft...
Maintenance and Service Guide: HP TouchSmart 9100 Business PC
Page 26
Remove the feet (see Feet on page 15). 5. Squeeze the larger of the two pegs (1) holding the I /O cover on page 11). 2. Back cover 1. Remove the stand (see Hard drive/memory cover on a soft, flat surface. 3. Place the computer face down on page 12). 4. Remove the hard drive/memory cover (see Stand on page 14). 7. Remove the I/O cover (see Preparing to disassemble the HP TouchSmart PC on page 13). 6. Prepare the computer for disassembly (see I /O cable clip in place and pull the clip off the pegs (2). 20 Chapter 4 Removal and Replacement Procedures
Remove the feet (see Feet on page 15). 5. Squeeze the larger of the two pegs (1) holding the I /O cover on page 11). 2. Back cover 1. Remove the stand (see Hard drive/memory cover on a soft, flat surface. 3. Place the computer face down on page 12). 4. Remove the hard drive/memory cover (see Stand on page 14). 7. Remove the I/O cover (see Preparing to disassemble the HP TouchSmart PC on page 13). 6. Prepare the computer for disassembly (see I /O cable clip in place and pull the clip off the pegs (2). 20 Chapter 4 Removal and Replacement Procedures
Maintenance and Service Guide: HP TouchSmart 9100 Business PC
Page 28
...of the cover that secure the back cover to disassemble the HP TouchSmart PC on page 11). 2. Prepare the computer for disassembly (see I/O cover on page 12). 4. To install the back cover, reverse the removal procedures. Remove the I /O connector area ● two at the bottom ...two near the optical drive 12. Place the computer face down on page 15). 5. 10. Remove the feet (see Hard drive/memory cover on page 13). 6. Graphics card 1. Remove the hard drive/memory cover (see Feet on page 20). 22 Chapter 4 Removal and Replacement Procedures Remove the stand (see Back...
...of the cover that secure the back cover to disassemble the HP TouchSmart PC on page 11). 2. Prepare the computer for disassembly (see I/O cover on page 12). 4. To install the back cover, reverse the removal procedures. Remove the I /O connector area ● two at the bottom ...two near the optical drive 12. Place the computer face down on page 15). 5. 10. Remove the feet (see Hard drive/memory cover on page 13). 6. Graphics card 1. Remove the hard drive/memory cover (see Feet on page 20). 22 Chapter 4 Removal and Replacement Procedures Remove the stand (see Back...
Maintenance and Service Guide: HP TouchSmart 9100 Business PC
Page 30
... screws (3) that secure the heat sink to disassemble the HP TouchSmart PC on page 12). 4. Before reinstalling the system board shield, make sure the small EMI shield near the hard drive is located under the metal heat sink. 12. When reinstalling a graphics card, be sure to remove all old thermal material and apply new thermal material...
... screws (3) that secure the heat sink to disassemble the HP TouchSmart PC on page 12). 4. Before reinstalling the system board shield, make sure the small EMI shield near the hard drive is located under the metal heat sink. 12. When reinstalling a graphics card, be sure to remove all old thermal material and apply new thermal material...
Maintenance and Service Guide: HP TouchSmart 9100 Business PC
Page 32
...a 45 degree angle, and then remove it from the slot at an angle. Remove the hard drive/memory cover (see Feet on page 12). 4. Remove the feet (see Hard drive/memory cover on page 14). 7. Remove the two screws that prevents incorrect ...removal procedures. TV tuner module 1. Remove the stand (see I/O cover on a soft, flat surface. 3. Prepare the computer for disassembly (see Back cover on page 20). 26 Chapter 4 Removal and Replacement Procedures Lift the module up to the system board (2). 12. Remove the back cover (see Preparing to disassemble the HP TouchSmart PC...
...a 45 degree angle, and then remove it from the slot at an angle. Remove the hard drive/memory cover (see Feet on page 12). 4. Remove the feet (see Hard drive/memory cover on page 14). 7. Remove the two screws that prevents incorrect ...removal procedures. TV tuner module 1. Remove the stand (see I/O cover on a soft, flat surface. 3. Prepare the computer for disassembly (see Back cover on page 20). 26 Chapter 4 Removal and Replacement Procedures Lift the module up to the system board (2). 12. Remove the back cover (see Preparing to disassemble the HP TouchSmart PC...
Maintenance and Service Guide: HP TouchSmart 9100 Business PC
Page 35
...Remove the hard drive/memory cover (see Feet on page 12). 4. System board 29 Place the computer face down on page 20). 9. NOTE: The system board (right) screw is longer than the other screws. Remove the frame support by removing the three screws that secure the frame support to disassemble the HP TouchSmart PC on page 13). 6. Remove... the back cover (see I/O cover on page 11). 2. Remove the I/O cover (see ...
...Remove the hard drive/memory cover (see Feet on page 12). 4. System board 29 Place the computer face down on page 20). 9. NOTE: The system board (right) screw is longer than the other screws. Remove the frame support by removing the three screws that secure the frame support to disassemble the HP TouchSmart PC on page 13). 6. Remove... the back cover (see I/O cover on page 11). 2. Remove the I/O cover (see ...
Maintenance and Service Guide: HP TouchSmart 9100 Business PC
Page 37
...). 5. Remove the hard drive/memory cover (see Stand on page 12). 4. NOTE: If the computer has a gaming console, one remaining screw securing the system board to the left side of the system board, and then pull the system board out of the screws is a grounding screw for disassembly (see Preparing to disassemble the HP TouchSmart PC...
...). 5. Remove the hard drive/memory cover (see Stand on page 12). 4. NOTE: If the computer has a gaming console, one remaining screw securing the system board to the left side of the system board, and then pull the system board out of the screws is a grounding screw for disassembly (see Preparing to disassemble the HP TouchSmart PC...
Maintenance and Service Guide: HP TouchSmart 9100 Business PC
Page 39
...covering from the socket (3). Prepare the computer for disassembly (see Hard drive/memory cover on page 11). 2. Remove the hard drive/memory cover (see Preparing to the top of the heat sink with the alcohol pad provided in the spares kit to disassemble the HP TouchSmart PC on page 12). 4. Bluetooth module 33 If reusing the ... 24 hours of the heat sink and place it may be necessary to the processor's solder connections. Bluetooth module 1. Secure the locking lever. Remove the stand (see Stand on a soft, flat surface. 3. If using a new heat sink, go to step 6. 3.
...covering from the socket (3). Prepare the computer for disassembly (see Hard drive/memory cover on page 11). 2. Remove the hard drive/memory cover (see Preparing to the top of the heat sink with the alcohol pad provided in the spares kit to disassemble the HP TouchSmart PC on page 12). 4. Bluetooth module 33 If reusing the ... 24 hours of the heat sink and place it may be necessary to the processor's solder connections. Bluetooth module 1. Secure the locking lever. Remove the stand (see Stand on a soft, flat surface. 3. If using a new heat sink, go to step 6. 3.
Maintenance and Service Guide: HP TouchSmart 9100 Business PC
Page 41
... the computer for disassembly (see Back cover on page 12). 4. Remove the stand (see Hard drive/memory cover on page 20). 8. 11. Remove the hard drive/memory cover (see Stand on a soft, flat surface. 3. Loosen the captured screw that secures the optical drive cage to disassemble the HP TouchSmart PC on the small arm at the side of the holder.
... the computer for disassembly (see Back cover on page 12). 4. Remove the stand (see Hard drive/memory cover on page 20). 8. 11. Remove the hard drive/memory cover (see Stand on a soft, flat surface. 3. Loosen the captured screw that secures the optical drive cage to disassemble the HP TouchSmart PC on the small arm at the side of the holder.
Maintenance and Service Guide: HP TouchSmart 9100 Business PC
Page 49
... Device 2nd Boot Device 3rd Boot Device 4th Boot Device Allows you want to enable Wake on LAN from S5. Specifies boot device priority within removable devices. Enabling this feature reduces the power of the four: ● CD-ROM Group ● HDD Group ● Floppy Group ●... started. Table 5-4 Computer Setup-Power (continued) S5 Maximum Power Savings Disables/enables S5 Maximum Power Savings. Specifies boot device priority within hard drives. Table 5-5 Computer Setup-Boot Option Description Boot-time Diagnostic Disables/enables POST diagnostic messages display.
... Device 2nd Boot Device 3rd Boot Device 4th Boot Device Allows you want to enable Wake on LAN from S5. Specifies boot device priority within removable devices. Enabling this feature reduces the power of the four: ● CD-ROM Group ● HDD Group ● Floppy Group ●... started. Table 5-4 Computer Setup-Power (continued) S5 Maximum Power Savings Disables/enables S5 Maximum Power Savings. Specifies boot device priority within hard drives. Table 5-5 Computer Setup-Boot Option Description Boot-time Diagnostic Disables/enables POST diagnostic messages display.
Maintenance and Service Guide: HP TouchSmart 9100 Business PC
Page 60
If the computer is finished, remove all peripheral devices from the computer, except the monitor, keyboard, and mouse. 6. If you are prompted to choose between running System Recovery from disc or from hard drive, select Run program from the system. 11. Under I need help immediately, tap Factory Reset. 8. Otherwise, select Recover without backing up...
If the computer is finished, remove all peripheral devices from the computer, except the monitor, keyboard, and mouse. 6. If you are prompted to choose between running System Recovery from disc or from hard drive, select Run program from the system. 11. Under I need help immediately, tap Factory Reset. 8. Otherwise, select Recover without backing up...
Maintenance and Service Guide: HP TouchSmart 9100 Business PC
Page 61
... D drivers reinstalling 46 updating 45 DVI Video Out 5 E ethernet 5 F feet, removing 14 front components 2 G graphics card, removing 22 H hard drive removing 12 hard drive light 6 hard drive/memory cover, removing 12 hardware reinstallation 46 Headphone jack 6 headphones 4 I I/O cover, removing 13 IEEE 1394 port 5 IR emitter 6 K keyboard 9 L LEDs 6 left-side components 4 lights hard drive 6 memory card reader 6 optical disc 6 power 6 Remote control IR receiver...
... D drivers reinstalling 46 updating 45 DVI Video Out 5 E ethernet 5 F feet, removing 14 front components 2 G graphics card, removing 22 H hard drive removing 12 hard drive light 6 hard drive/memory cover, removing 12 hardware reinstallation 46 Headphone jack 6 headphones 4 I I/O cover, removing 13 IEEE 1394 port 5 IR emitter 6 K keyboard 9 L LEDs 6 left-side components 4 lights hard drive 6 memory card reader 6 optical disc 6 power 6 Remote control IR receiver...
Maintenance and Service Guide: HP TouchSmart 9100 Business PC
Page 62
... disassemble the TouchSmart PC 11 stand 15 system board 29 TV tuner module 26 WLAN module 24 removing hard drive 12 removing memory 16 repairing software problems 45 restoring the system 46 right-side components 2 S S-Video In 5 SODIMM 8 software problems 45 software reinstallation 46 SPDIF 5 speakers 3 stand assembly 15 Stereo Audio In 5 system board, removing 29 system...
... disassemble the TouchSmart PC 11 stand 15 system board 29 TV tuner module 26 WLAN module 24 removing hard drive 12 removing memory 16 repairing software problems 45 restoring the system 46 right-side components 2 S S-Video In 5 SODIMM 8 software problems 45 software reinstallation 46 SPDIF 5 speakers 3 stand assembly 15 Stereo Audio In 5 system board, removing 29 system...
User Guide
Page 40
...Remove the memory card from the computer, you might have to add a tile and choose RSS Feed if you do not already have an Internet connection and a Snapfish account, you can also use a spreading motion. Keep in Internet Explorer outside of HP TouchSmart. You can access photos stored anywhere on your hard drive... task and you find you are getting a slower response from your camera, and insert it by model) From HP TouchSmart, you can view any photos you have on your hard drive with your fingertip, drag and drop the pictures you have an RSS tile. 8 Tap the feed title to...
...Remove the memory card from the computer, you might have to add a tile and choose RSS Feed if you do not already have an Internet connection and a Snapfish account, you can also use a spreading motion. Keep in Internet Explorer outside of HP TouchSmart. You can access photos stored anywhere on your hard drive... task and you find you are getting a slower response from your camera, and insert it by model) From HP TouchSmart, you can view any photos you have on your hard drive with your fingertip, drag and drop the pictures you have an RSS tile. 8 Tap the feed title to...
User Guide
Page 64
...1 If the computer is not backed up your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Otherwise, select Recover without backing up , onto a removable disc, any data you are done, remove the backup disc from the computer, except the monitor... On button to keep. To open HP Support Assistant, tap the Start button, All Programs, HP, and then tap HP Support Assistant. Windows 7 Troubleshooting Tools 58 User Guide (Features may vary by model) CAUTION: All data on the hard disk drive will lose data if it is working...
...1 If the computer is not backed up your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Otherwise, select Recover without backing up , onto a removable disc, any data you are done, remove the backup disc from the computer, except the monitor... On button to keep. To open HP Support Assistant, tap the Start button, All Programs, HP, and then tap HP Support Assistant. Windows 7 Troubleshooting Tools 58 User Guide (Features may vary by model) CAUTION: All data on the hard disk drive will lose data if it is working...