Limited Warranty and Support Guide - Refurbished
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... with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by anyone other external causes; (b) by operation outside the usage parameters stated in the servicing country/region. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE...
... with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by anyone other external causes; (b) by operation outside the usage parameters stated in the servicing country/region. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE...
Limited Warranty and Support Guide - Refurbished
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...://www.hp.com/support Pickup and Return Warranty Service Your HP Limited Warranty may , at your specific HP Hardware Product announcement. HP will be sent directly to you to replace yourself based on instructions and documentation provided by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of a Customer Self Repair (CSR) part that the problem can be used in this warranty service on the HP Web site...
...://www.hp.com/support Pickup and Return Warranty Service Your HP Limited Warranty may , at your specific HP Hardware Product announcement. HP will be sent directly to you to replace yourself based on instructions and documentation provided by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of a Customer Self Repair (CSR) part that the problem can be used in this warranty service on the HP Web site...
Limited Warranty and Support Guide - Refurbished
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... have your product model number, serial number, and date of purchase available. Go to Register! Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. You can register your limited warranty period. Click the Start button, and then click Help and Support. Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much...
... have your product model number, serial number, and date of purchase available. Go to Register! Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. You can register your limited warranty period. Click the Start button, and then click Help and Support. Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much...
Limited Warranty and Support Guide - 2YR
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... its discretion, repair or replace any product from which the serial number has been removed or that shipped with (a) a replacement unit of HP. This Limited Warranty does not apply to expendable or consumable parts and does not extend to provide you with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by operation outside the usage...
... its discretion, repair or replace any product from which the serial number has been removed or that shipped with (a) a replacement unit of HP. This Limited Warranty does not apply to expendable or consumable parts and does not extend to provide you with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by operation outside the usage...
Limited Warranty and Support Guide - 2YR
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... service location for your specific HP Hardware Product announcement. The defective part must (a) have purchased. This may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. In cases where the replacement part must ship the defective part back to your product that customer self repair is required, call the HP Technical Support Center, and a technician will ship approved replacement parts directly to you to increased support...
... service location for your specific HP Hardware Product announcement. The defective part must (a) have purchased. This may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. In cases where the replacement part must ship the defective part back to your product that customer self repair is required, call the HP Technical Support Center, and a technician will ship approved replacement parts directly to you to increased support...
Limited Warranty and Support Guide - 2YR
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.... 2 Use the Help and Support Center for warranty, service and support and product information updates. Click the Windows® Start button, Help and Support, and then click Contact Support. Click the Start button, and then click Help and Support. Telephone support is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the User Guides for product information, driver updates, troubleshooting...
.... 2 Use the Help and Support Center for warranty, service and support and product information updates. Click the Windows® Start button, Help and Support, and then click Contact Support. Click the Start button, and then click Help and Support. Telephone support is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the User Guides for product information, driver updates, troubleshooting...
Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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.... ● Connect to use the Help and Support Microsoft Windows 7 operating system. Under Action Center, click Find and fix problems ● Find links to videos about using the features of your computer model. ● Order parts and find ● Set up your computer. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Windows 7 troubleshooting tools ● Troubleshoot the most 1. 1 Getting information Type of your computer. Setup poster...
.... ● Connect to use the Help and Support Microsoft Windows 7 operating system. Under Action Center, click Find and fix problems ● Find links to videos about using the features of your computer model. ● Order parts and find ● Set up your computer. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Windows 7 troubleshooting tools ● Troubleshoot the most 1. 1 Getting information Type of your computer. Setup poster...
Getting Started Guide
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...; Get special utilities for computer owners. ● Maintain your computer. ● Find safety and regulatory notices. ● Find ergonomic information. Where to find Limited Warranty and Support Guide or the Warranty and Support Information included with your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. HP Support Assistant - Click Start, All Programs, and then click HP User Manuals. 2 Chapter...
...; Get special utilities for computer owners. ● Maintain your computer. ● Find safety and regulatory notices. ● Find ergonomic information. Where to find Limited Warranty and Support Guide or the Warranty and Support Information included with your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. HP Support Assistant - Click Start, All Programs, and then click HP User Manuals. 2 Chapter...
Getting Started Guide
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... initial computer setup, you did not set up Internet service. Using your Internet connection through your computer. To transfer existing accounts, follow the instructions provided by the ISP. ● If you might choose another ISP or transfer an existing account to the Internet: 1. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Connect the hardware as shown on the computer, includes firewall software. Click Start, click...
... initial computer setup, you did not set up Internet service. Using your Internet connection through your computer. To transfer existing accounts, follow the instructions provided by the ISP. ● If you might choose another ISP or transfer an existing account to the Internet: 1. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Connect the hardware as shown on the computer, includes firewall software. Click Start, click...
Getting Started Guide
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... computer Audio Line Out connector if you connected powered (active) speakers and that the speakers are turned on the graphics card (select models only) to your computer (or speaker system). Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. For Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Ensure that you want to hear sound during the initial setup of the computer. (Additional audio connectors are using built...
... computer Audio Line Out connector if you connected powered (active) speakers and that the speakers are turned on the graphics card (select models only) to your computer (or speaker system). Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. For Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Ensure that you want to hear sound during the initial setup of the computer. (Additional audio connectors are using built...
Getting Started Guide
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...; ● Turn the computer off completely and then turn it came with the product) or hardware driver to a configuration that was in this table). - Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Run the wireless setup wizard: 1. Restores the software (if it on page 18) - ENWW Software troubleshooting 13
...; ● Turn the computer off completely and then turn it came with the product) or hardware driver to a configuration that was in this table). - Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Run the wireless setup wizard: 1. Restores the software (if it on page 18) - ENWW Software troubleshooting 13
Getting Started Guide
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..., use the System Recovery program. To add restore points manually: 1. Click Create, and then follow the on -screen instructions. Updating device drivers Complete the following procedure to update a driver, or to revert to open the Device Manager window. 3. Type Device Manager into the Start Search box, and then click Device Manager to an earlier version of Microsoft Windows. Double-click the specific item (for which you want to update or rollback. (For example, DVD/CD-ROM drives). 4. Click Start...
..., use the System Recovery program. To add restore points manually: 1. Click Create, and then follow the on -screen instructions. Updating device drivers Complete the following procedure to update a driver, or to revert to open the Device Manager window. 3. Type Device Manager into the Start Search box, and then click Device Manager to an earlier version of Microsoft Windows. Double-click the specific item (for which you want to update or rollback. (For example, DVD/CD-ROM drives). 4. Click Start...
Getting Started Guide
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... using recovery DVDs, insert recovery disc #1 into a USB port. 3. Press the Power button to a removable disc or USB flash drive. Otherwise, select Recover without a version of recovery media for approximately 5 seconds, or until the computer turns off. 4. When the Recovery Manager is working, create a backup DVD or backup USB flash drive containing all peripheral devices from the computer except the monitor, keyboard, and mouse. 5. This image contains the operating system and software program files that were originally installed on systems that device. 7. System Recovery...
... using recovery DVDs, insert recovery disc #1 into a USB port. 3. Press the Power button to a removable disc or USB flash drive. Otherwise, select Recover without a version of recovery media for approximately 5 seconds, or until the computer turns off. 4. When the Recovery Manager is working, create a backup DVD or backup USB flash drive containing all peripheral devices from the computer except the monitor, keyboard, and mouse. 5. This image contains the operating system and software program files that were originally installed on systems that device. 7. System Recovery...
Getting Started Guide
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... you need. and for choosing this document and search for your computer. Getting started Follow the setup poster for common problems, and other information. The HP website has updated software, tips and tricks, answers for help you get you up and using your computer. Award-winning HP Customer Support is our promise to help with setting up and running is built to work...
... you need. and for choosing this document and search for your computer. Getting started Follow the setup poster for common problems, and other information. The HP website has updated software, tips and tricks, answers for help you get you up and using your computer. Award-winning HP Customer Support is our promise to help with setting up and running is built to work...
Getting Started Guide
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...; Connect to videos about using Visit www.hp.com/supportvideos (English only) the features of your computer. Under Action Center, tap Find and fix problems (troubleshooting). Setup documentation included with your computer model. ● Order parts and find ● Set up your computer. Tap the Start button, tap Control Panel, and then tap System and Security. 2. Tap the Start button, tap All Programs, and then tap User Guides. Windows 7 troubleshooting tools...
...; Connect to videos about using Visit www.hp.com/supportvideos (English only) the features of your computer. Under Action Center, tap Find and fix problems (troubleshooting). Setup documentation included with your computer model. ● Order parts and find ● Set up your computer. Tap the Start button, tap Control Panel, and then tap System and Security. 2. Tap the Start button, tap All Programs, and then tap User Guides. Windows 7 troubleshooting tools...
Getting Started Guide
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... instructions provided by the ISP. ◦ If you did not set up the computer for Internet service during the initial setup, do so now by using Online Services: 8 Chapter 3 Setting up with an Internet service provider (ISP). Connect the hardware (sold separately). ◦ For a wired network connection, connect an Ethernet cable to the computer and to a network router or LAN device. ◦ For a wireless network connection, use a wireless router with the computer to connect to the Internet: 1. Get Internet service...
... instructions provided by the ISP. ◦ If you did not set up the computer for Internet service during the initial setup, do so now by using Online Services: 8 Chapter 3 Setting up with an Internet service provider (ISP). Connect the hardware (sold separately). ◦ For a wired network connection, connect an Ethernet cable to the computer and to a network router or LAN device. ◦ For a wireless network connection, use a wireless router with the computer to connect to the Internet: 1. Get Internet service...
Getting Started Guide
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... internal speakers, HP recommends connecting a matching HP subwoofer to the Sub connector on the back panel. HP My Display TouchSmart Edition can be accessed from the Start Menu, tap All Programs, tap HP, and then tap HP My Display TouchSmart Edition. HP TouchSmart610 PC models also include four Beats-optimized internal speakers and a Beats toggle button on the keyboard. To experience the full capability of a button. ● An options screen lets you set display options, set to experience crisp and clear sound...
... internal speakers, HP recommends connecting a matching HP subwoofer to the Sub connector on the back panel. HP My Display TouchSmart Edition can be accessed from the Start Menu, tap All Programs, tap HP, and then tap HP My Display TouchSmart Edition. HP TouchSmart610 PC models also include four Beats-optimized internal speakers and a Beats toggle button on the keyboard. To experience the full capability of a button. ● An options screen lets you set display options, set to experience crisp and clear sound...
Getting Started Guide
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.... Replace the non-powered speakers with powered speakers. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Log in computer speakers, use My Display TouchSmart Edition to your Internet Service Provider (ISP), and start automatically. Getting Started Speakers and sound 21 You can also use the Volume button to an audio connector, not a Line In or headphone connector. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Under Hardware and Sound, tap Troubleshoot...
.... Replace the non-powered speakers with powered speakers. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Log in computer speakers, use My Display TouchSmart Edition to your Internet Service Provider (ISP), and start automatically. Getting Started Speakers and sound 21 You can also use the Volume button to an audio connector, not a Line In or headphone connector. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Under Hardware and Sound, tap Troubleshoot...
Getting Started Guide
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..., hard disk drive, mouse, or keyboard. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Sometimes this is a software program that was in use before the software was installed. ● Reinstall the software program or hardware driver. (See Software program and hardware driver reinstallation on page 26) - Type Device Manager into the Start Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. To update a driver, tap Update Driver...
..., hard disk drive, mouse, or keyboard. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Sometimes this is a software program that was in use before the software was installed. ● Reinstall the software program or hardware driver. (See Software program and hardware driver reinstallation on page 26) - Type Device Manager into the Start Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. To update a driver, tap Update Driver...