Limited Warranty and Support Guide
Page 10
... serial number, model name, and model number • Applicable error messages • Add-on your computer. Visit us at: http://subscription.support.hp.com Where to Get Help Follow these steps when you need help 1 Check the setup poster and product documentation for help with setting up and...options • Operating system • Third-party hardware or software • Detailed questions Support Information Don't Forget to Register! Click the Windows® Start button, Help and Support, and then click Contact Support. only), and French (Canada only) at: 1-866-408-5408 When you call...
... serial number, model name, and model number • Applicable error messages • Add-on your computer. Visit us at: http://subscription.support.hp.com Where to Get Help Follow these steps when you need help 1 Check the setup poster and product documentation for help with setting up and...options • Operating system • Third-party hardware or software • Detailed questions Support Information Don't Forget to Register! Click the Windows® Start button, Help and Support, and then click Contact Support. only), and French (Canada only) at: 1-866-408-5408 When you call...
Limited Warranty and Support Guide
Page 12
... Programs, and then click User Guides. WARNING: To reduce the risk of the partitions contains the system recovery information. Microsoft Windows reports smaller capacity in the Windows Explorer tool and in a grounded (earthed) outlet that is equal to 1,000,000 bytes, and one partition on the... plug is an important safety feature. • Plug the power cord in the Computer window because it shows information about one gigabyte (GB) is easily accessible at http://www.hp.com/ergo 10 Safety Information For more information, refer to the Regulatory and Safety Information ...
... Programs, and then click User Guides. WARNING: To reduce the risk of the partitions contains the system recovery information. Microsoft Windows reports smaller capacity in the Windows Explorer tool and in a grounded (earthed) outlet that is equal to 1,000,000 bytes, and one partition on the... plug is an important safety feature. • Plug the power cord in the Computer window because it shows information about one gigabyte (GB) is easily accessible at http://www.hp.com/ergo 10 Safety Information For more information, refer to the Regulatory and Safety Information ...
Warranty - Refurbished
Page 11
... setup poster and product documentation for help with qualified support specialists. • Support phone numbers. • Link to the product(s) you own. • The HP Newsgram, our monthly online magazine packed full of purchase available. Software and Connectivity Support America Online U.S.: 1-888-346-3704 Canada: 1-888-265-4357 http://www...Register! You can register your product model number, serial number, and date of product news, support tips, project ideas, and much more . Click the Windows® Start button, Help and Support, and then click Contact Support.
... setup poster and product documentation for help with qualified support specialists. • Support phone numbers. • Link to the product(s) you own. • The HP Newsgram, our monthly online magazine packed full of purchase available. Software and Connectivity Support America Online U.S.: 1-888-346-3704 Canada: 1-888-265-4357 http://www...Register! You can register your product model number, serial number, and date of product news, support tips, project ideas, and much more . Click the Windows® Start button, Help and Support, and then click Contact Support.
Warranty - Refurbished
Page 12
... For more information about one gigabyte (GB) is as FDISK, use the HP Technical Support Web site or to better handle your Visa or MasterCard. Microsoft Windows and other support tools on your HP products. The storage capacity of decimal (base 10) capacity. Norton Internet Security ... only) via telephone to provide expert assistance. 1-866-408-5408 NOTE: Support options, availability, and hours vary by Microsoft Windows and the size advertised. HP Total Care Out-of the partitions contains the system recovery information. 10 In decimal notation, one megabyte (MB) is equal to...
... For more information about one gigabyte (GB) is as FDISK, use the HP Technical Support Web site or to better handle your Visa or MasterCard. Microsoft Windows and other support tools on your HP products. The storage capacity of decimal (base 10) capacity. Norton Internet Security ... only) via telephone to provide expert assistance. 1-866-408-5408 NOTE: Support options, availability, and hours vary by Microsoft Windows and the size advertised. HP Total Care Out-of the partitions contains the system recovery information. 10 In decimal notation, one megabyte (MB) is equal to...
Getting Started Guide
Page 2
... viewing uses only unless otherwise authorized by copyright law. No part of HP. Microsoft and Windows are set forth in the U.S. patents and other countries. The information contained herein is protected by HP. Hewlett-Packard Company P.O. Nothing herein should be authorized by Macrovision, and...to change without the prior written consent of this copyright protection technology must be construed as constituting an additional warranty. HP supports lawful use of technology and does not endorse or encourage the use or reliability of Microsoft Corporation in the ...
... viewing uses only unless otherwise authorized by copyright law. No part of HP. Microsoft and Windows are set forth in the U.S. patents and other countries. The information contained herein is protected by HP. Hewlett-Packard Company P.O. Nothing herein should be authorized by Macrovision, and...to change without the prior written consent of this copyright protection technology must be construed as constituting an additional warranty. HP supports lawful use of technology and does not endorse or encourage the use or reliability of Microsoft Corporation in the ...
Getting Started Guide
Page 3
... other programs, such as advertised. Note about systems configured with 4 GB of memory For computers with the Microsoft® Windows® operating system preinstalled may appear to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in terms of installed memory. 1. Turn on the...
... other programs, such as advertised. Note about systems configured with 4 GB of memory For computers with the Microsoft® Windows® operating system preinstalled may appear to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in terms of installed memory. 1. Turn on the...
Getting Started Guide
Page 7
...the features of your computer. ● See how-to use the Help and Support Microsoft Windows 7 operating system. If the guide is not available there, visit http://www.hp.com/support ENWW 1 Click Start, click Control Panel, and then click System and common ... Set up your computer. and software issues. 2. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Under Action Center, click Find and fix problems ● Find links...
...the features of your computer. ● See how-to use the Help and Support Microsoft Windows 7 operating system. If the guide is not available there, visit http://www.hp.com/support ENWW 1 Click Start, click Control Panel, and then click System and common ... Set up your computer. and software issues. 2. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Under Action Center, click Find and fix problems ● Find links...
Getting Started Guide
Page 8
... Click Start, click All Programs, click HP, and then click HP Support Assistant. Or Click Start, click All Programs, and then click HP User Manuals. Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to the Regulatory...
... Click Start, click All Programs, click HP, and then click HP Support Assistant. Or Click Start, click All Programs, and then click HP User Manuals. Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to the Regulatory...
Getting Started Guide
Page 9
...The grounding plug is preset for your equipment: • Place the computer in a grounded (earthed) outlet that all ventilation openings are shown under Windows edition.) b. be heavy; Connect all times. • Disconnect power from the equipment by unplugging the power cord from the monitor, computer, ... Guide. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to http://www.hp.com/support. WARNING! Open your computer NOTE: Some features might not be stepped on systems that is currently running. (Click Start >...
...The grounding plug is preset for your equipment: • Place the computer in a grounded (earthed) outlet that all ventilation openings are shown under Windows edition.) b. be heavy; Connect all times. • Disconnect power from the equipment by unplugging the power cord from the monitor, computer, ... Guide. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to http://www.hp.com/support. WARNING! Open your computer NOTE: Some features might not be stepped on systems that is currently running. (Click Start >...
Getting Started Guide
Page 11
...ISP or transfer an existing account to this step and follow the instructions provided by using Online Services: a. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Computer risk Computer feature Unauthorized access to data and ongoing threats to the computer Firewall software... ● Windows 7 includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled on the setup ...
...ISP or transfer an existing account to this step and follow the instructions provided by using Online Services: a. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Computer risk Computer feature Unauthorized access to data and ongoing threats to the computer Firewall software... ● Windows 7 includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled on the setup ...
Getting Started Guide
Page 12
...2. You can copy files from another computer to the Internet, see Getting information on systems that are shipped without a version of Microsoft Windows. 3 Troubleshooting and maintenance Refer to work . A standard USB cable does not work with a monitor or a printer. The following ... connecting to your new computer by the product manufacturer for additional troubleshooting options, see Internet access on -screen instructions in the Windows Easy Transfer wizard to transfer your files to the new computer. To transfer your new computer. NOTE: Some features might encounter...
...2. You can copy files from another computer to the Internet, see Getting information on systems that are shipped without a version of Microsoft Windows. 3 Troubleshooting and maintenance Refer to work . A standard USB cable does not work with a monitor or a printer. The following ... connecting to your new computer by the product manufacturer for additional troubleshooting options, see Internet access on -screen instructions in the Windows Easy Transfer wizard to transfer your files to the new computer. To transfer your new computer. NOTE: Some features might encounter...
Getting Started Guide
Page 13
Restart the computer. 1. If Windows opens, immediately back up and is not responding. Contact Support, whether it is functioning, the green power supply light on the back of the computer ... it on or start 7 Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. Computer does not start up Windows. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. Use the Windows Task Manager to be replaced. Computer seems to close any programs not responding, or restart the computer: 1. If closing...
Restart the computer. 1. If Windows opens, immediately back up and is not responding. Contact Support, whether it is functioning, the green power supply light on the back of the computer ... it on or start 7 Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. Computer does not start up Windows. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. Use the Windows Task Manager to be replaced. Computer seems to close any programs not responding, or restart the computer: 1. If closing...
Getting Started Guide
Page 15
Adjust resolution as necessary, and then click Apply. NOTE: In addition to the information listed here, also refer to the documentation that came with your monitor. Adjust the monitor resolution setting in Windows 7: 1. Click Start, and then click Control Panel. 2. ENWW Display (monitor) 9 Under Appearance and Personalization, click Adjust Screen Resolution. 3. Symptom Possible solution Images on the screen are too large or too small, or the images are fuzzy.
Adjust resolution as necessary, and then click Apply. NOTE: In addition to the information listed here, also refer to the documentation that came with your monitor. Adjust the monitor resolution setting in Windows 7: 1. Click Start, and then click Control Panel. 2. ENWW Display (monitor) 9 Under Appearance and Personalization, click Adjust Screen Resolution. 3. Symptom Possible solution Images on the screen are too large or too small, or the images are fuzzy.
Getting Started Guide
Page 16
Cursor does not move using the arrow keys on the keyboard simultaneously to display the Windows Start menu. 5. Use the keyboard to Shut Down. Select Shut Down, and then press Enter. 6. After the shutdown is next to save changes in all ...
Cursor does not move using the arrow keys on the keyboard simultaneously to display the Windows Start menu. 5. Use the keyboard to Shut Down. Select Shut Down, and then press Enter. 6. After the shutdown is next to save changes in all ...
Getting Started Guide
Page 18
For Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Refer to the Setup Poster to connect your computer (or speaker system). Use ...
For Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Refer to the Setup Poster to connect your computer (or speaker system). Use ...
Getting Started Guide
Page 19
For Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to factory defaults. Your computer might damage ... table). - Restores the software (if it on page 18) - Verify that was in use before the software was installed. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Try to open the wizard, and then follow the...
For Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to factory defaults. Your computer might damage ... table). - Restores the software (if it on page 18) - Verify that was in use before the software was installed. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Try to open the wizard, and then follow the...
Getting Started Guide
Page 20
...without a version of a driver, click Rollback Driver, and then follow the on-screen instructions. Or, to revert to an earlier version of Microsoft Windows. To start a System Restore: 1. Close all open programs. 2. Click System protection, System Restore, click Next, and then follow the on ... and then follow the on -screen instructions. You can also set restore points manually. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start, right-click Computer, and then click Properties. 3. To add restore points manually: 1. Microsoft System ...
...without a version of a driver, click Rollback Driver, and then follow the on-screen instructions. Or, to revert to an earlier version of Microsoft Windows. To start a System Restore: 1. Close all open programs. 2. Click System protection, System Restore, click Next, and then follow the on ... and then follow the on -screen instructions. You can also set restore points manually. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start, right-click Computer, and then click Properties. 3. To add restore points manually: 1. Microsoft System ...
Getting Started Guide
Page 21
... CDs or DVDs. Select the program you want to reinstall software programs that it is in the Recovery Manager: 1. To check the list of Microsoft Windows. To reinstall a program using the Recovery Manager program (select models only). When you initially installed it by using the Recovery Manager: 1. You must restart the...
... CDs or DVDs. Select the program you want to reinstall software programs that it is in the Recovery Manager: 1. To check the list of Microsoft Windows. To reinstall a program using the Recovery Manager program (select models only). When you initially installed it by using the Recovery Manager: 1. You must restart the...
Getting Started Guide
Page 22
...bogged down your system. See System recovery on page 18 for your hardware and new versions of your favorite programs. Windows Update Run Windows Update monthly to install updates. Monthly Hardware cleanup Thoroughly clean the inside and outside of your hard disk in good ...track of this task does not harm your system. Most antivirus products have slipped through unnoticed. Use System Recovery to wipe your Windows operating system installation clean, restoring it works at peak performance. Also, check for programs you first started your system. Yearly System...
...bogged down your system. See System recovery on page 18 for your hardware and new versions of your favorite programs. Windows Update Run Windows Update monthly to install updates. Monthly Hardware cleanup Thoroughly clean the inside and outside of your hard disk in good ...track of this task does not harm your system. Most antivirus products have slipped through unnoticed. Use System Recovery to wipe your Windows operating system installation clean, restoring it works at peak performance. Also, check for programs you first started your system. Yearly System...
Getting Started Guide
Page 24
... create. 4. To perform a System Recovery from a recovery image, see System Recovery from recovery media that contains a copy of Microsoft Windows. System Recovery options You should attempt a System Recovery in the computer accessory box, and any software programs you must choose one of ...System Recovery from files stored on page 18. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting and maintenance ENWW Through recovery discs purchased from the Windows 7 Start menu. 2. You must reinstall any software that was not installed on systems...
... create. 4. To perform a System Recovery from a recovery image, see System Recovery from recovery media that contains a copy of Microsoft Windows. System Recovery options You should attempt a System Recovery in the computer accessory box, and any software programs you must choose one of ...System Recovery from files stored on page 18. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting and maintenance ENWW Through recovery discs purchased from the Windows 7 Start menu. 2. You must reinstall any software that was not installed on systems...