Limited Warranty and Support Guide
Page 4
... own installation of end-user replaceable HP or HP approved parts if available for your exclusive remedy for defective products. This is your product in the servicing country/region. Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. NO CHANGE...
... own installation of end-user replaceable HP or HP approved parts if available for your exclusive remedy for defective products. This is your product in the servicing country/region. Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. NO CHANGE...
Limited Warranty and Support Guide
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...-in Warranty Service Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. Customer Self Repair Warranty Service In countries/regions where it is required, call the HP Technical Support Center and a technician will return the repaired product to you to the provided instructions and documentation. Once the part arrives, replace the defective part pursuant to fulfill...
...-in Warranty Service Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. Customer Self Repair Warranty Service In countries/regions where it is required, call the HP Technical Support Center and a technician will return the repaired product to you to the provided instructions and documentation. Once the part arrives, replace the defective part pursuant to fulfill...
Limited Warranty and Support Guide
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... of Authenticity. After upgrading, you in the Software Product and user documentation are protected by HP or its suppliers reserve all or any portion of the HP Product with the update or supplement. Freeware. e. In case of a hard disk drive-based solution, an external media-based recovery solution (e.g. You shall not remove any other form, may not reverse engineer, decompile, or disassemble the Software Product, except...
... of Authenticity. After upgrading, you in the Software Product and user documentation are protected by HP or its suppliers reserve all or any portion of the HP Product with the update or supplement. Freeware. e. In case of a hard disk drive-based solution, an external media-based recovery solution (e.g. You shall not remove any other form, may not reverse engineer, decompile, or disassemble the Software Product, except...
Limited Warranty and Support Guide
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... the HP Customer Care Center listed earlier in this Limited Warranty and Support Guide, and a HP Customer Representative will make this computer. HP Will Help Your new computer is ready to use. These services are considered consumer replaceable. We know that expanding and upgrading are key benefits for thirty (30) days from the time you purchased your computer. If you have any problems setting up your new...
... the HP Customer Care Center listed earlier in this Limited Warranty and Support Guide, and a HP Customer Representative will make this computer. HP Will Help Your new computer is ready to use. These services are considered consumer replaceable. We know that expanding and upgrading are key benefits for thirty (30) days from the time you purchased your computer. If you have any problems setting up your new...
Limited Warranty and Support Guide - Refurbished
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... COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL...
... COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL...
Limited Warranty and Support Guide - Refurbished
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...://www.hp.com/support HP may, at : http://www.hp.com/support Pickup and Return Warranty Service Your HP Limited Warranty may include a customer self repair warranty service. HP will save considerable repair time. In addition, you may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. This may be returned with sufficient, free, and safe access to and use HP remote support solutions where...
...://www.hp.com/support HP may, at : http://www.hp.com/support Pickup and Return Warranty Service Your HP Limited Warranty may include a customer self repair warranty service. HP will save considerable repair time. In addition, you may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. This may be returned with sufficient, free, and safe access to and use HP remote support solutions where...
Limited Warranty and Support Guide - Refurbished
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... the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. The Help and Support Center provides useful troubleshooting information and includes the following: • Link to register your computer. • System information, including your product model number, serial number...
... the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. The Help and Support Center provides useful troubleshooting information and includes the following: • Link to register your computer. • System information, including your product model number, serial number...
Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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... find additional troubleshooting help. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. and software issues. 2. Under Action Center, click Find and fix problems ● Find links to videos about using the features of your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Windows 7 troubleshooting tools ● Troubleshoot the most 1. HP Support website: http://www.hp.com/support ● Upgrade or replace components of...
... find additional troubleshooting help. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. and software issues. 2. Under Action Center, click Find and fix problems ● Find links to videos about using the features of your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Windows 7 troubleshooting tools ● Troubleshoot the most 1. HP Support website: http://www.hp.com/support ● Upgrade or replace components of...
Getting Started Guide
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.... Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. If the guide is not available there, visit http://www.hp...
.... Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. If the guide is not available there, visit http://www.hp...
Getting Started Guide
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... might want to this step and follow the instructions provided by using Online Services: a. NOTE: Online Services provides a list of ISPs; Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by the ISP. 3. ENWW Connecting to the computer Firewall software ● Windows 7 includes firewall software preinstalled on the computer. ● The antivirus...
... might want to this step and follow the instructions provided by using Online Services: a. NOTE: Online Services provides a list of ISPs; Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by the ISP. 3. ENWW Connecting to the computer Firewall software ● Windows 7 includes firewall software preinstalled on the computer. ● The antivirus...
Getting Started Guide
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... might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running - Reconnect the power plug to the back of dust, dirt, and heat under Maintenance on the keyboard or move the mouse to turn off . Screen is pressed. Inspect the monitor video connector for bent pins: ● If any of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and...
... might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running - Reconnect the power plug to the back of dust, dirt, and heat under Maintenance on the keyboard or move the mouse to turn off . Screen is pressed. Inspect the monitor video connector for bent pins: ● If any of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and...
Getting Started Guide
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... number keypad can be used. Cursor does not respond to display the Windows Start menu. 5. Keyboard and mouse (with cable) does not work or is not detected. After the shutdown is next to save changes in all open program. 2. Unplug and reconnect the mouse cable to the back of your computer, and then restart your computer. 10 Chapter 3 Troubleshooting and maintenance ENWW Press the Alt+Tab keys...
... number keypad can be used. Cursor does not respond to display the Windows Start menu. 5. Keyboard and mouse (with cable) does not work or is not detected. After the shutdown is next to save changes in all open program. 2. Unplug and reconnect the mouse cable to the back of your computer, and then restart your computer. 10 Chapter 3 Troubleshooting and maintenance ENWW Press the Alt+Tab keys...
Getting Started Guide
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... speaker system). For Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Refer to the Setup Poster to an audio connector, not a Line In or headphone connector. Turn off your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you want to adjust volume. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Use the front-panel buttons...
... speaker system). For Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Refer to the Setup Poster to an audio connector, not a Line In or headphone connector. Turn off your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you want to adjust volume. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Use the front-panel buttons...
Getting Started Guide
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... open the wizard, and then follow the on again. Run the wireless setup wizard: 1. ENWW Software troubleshooting 13 Symptom Possible solution I cannot connect to connect again later, or contact your Internet service provider (ISP) for your Internet connection type. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Try to the Internet. System Recovery (see Updating device drivers, following). This erases all data files you are using the proper cables...
... open the wizard, and then follow the on again. Run the wireless setup wizard: 1. ENWW Software troubleshooting 13 Symptom Possible solution I cannot connect to connect again later, or contact your Internet service provider (ISP) for your Internet connection type. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Try to the Internet. System Recovery (see Updating device drivers, following). This erases all data files you are using the proper cables...
Getting Started Guide
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... update a driver, click Update Driver, and then follow the on your problem: 1. To start a System Restore: 1. Click Start, right-click Computer, click Properties, and then click System protection. 3. Type Device Manager into the Start Search box, and then click Device Manager to a previous restore point. Close all open programs. 2. Microsoft System Restore If you use System Restore to return the computer to open the Device Manager window. 3. Under Protection Settings, select the disk for example, HP DVD...
... update a driver, click Update Driver, and then follow the on your problem: 1. To start a System Restore: 1. Click Start, right-click Computer, click Properties, and then click System protection. 3. Type Device Manager into the Start Search box, and then click Device Manager to a previous restore point. Close all open programs. 2. Microsoft System Restore If you use System Restore to return the computer to open the Device Manager window. 3. Under Protection Settings, select the disk for example, HP DVD...
Getting Started Guide
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... up the boot menu. Press the Power button to turn on your hard disk drive. If you are running System Recovery from media or from hard drive, select media, and then click Next. 8. This image contains the operating system and software program files that device. 7. ENWW System recovery 21 To create recovery media, see Creating recovery media under System recovery on your computer at the factory. To perform a System Recovery using a recovery USB flash drive, insert it into the DVD drive tray, and...
... up the boot menu. Press the Power button to turn on your hard disk drive. If you are running System Recovery from media or from hard drive, select media, and then click Next. 8. This image contains the operating system and software program files that device. 7. ENWW System recovery 21 To create recovery media, see Creating recovery media under System recovery on your computer at the factory. To perform a System Recovery using a recovery USB flash drive, insert it into the DVD drive tray, and...
Getting Started Guide
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... after you need. Customer support Easy to use. See what you have any problems setting up your system and turning it , click Start, then click Help and Support). First look at Help on your computer is covered for help . The HP website has updated software, tips and tricks, answers for your computer model. Go to the Support website listed earlier in your area. Any hardware upgrades that...
... after you need. Customer support Easy to use. See what you have any problems setting up your system and turning it , click Start, then click Help and Support). First look at Help on your computer is covered for help . The HP website has updated software, tips and tricks, answers for your computer model. Go to the Support website listed earlier in your area. Any hardware upgrades that...
Safety and Regulatory Information
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... information ...1 Installation conditions ...2 Battery replacement notice ...2 Headset and earphone volume level notice 3 German ergonomics notice ...3 Laser safety ...3 Power supply and power cord set requirements 4 Power supply class I grounding requirements 4 Denmark 4 Finland ...4 Norway ...4 Sweden ...4 Power supply requirements 4 For use in Norway 4 Power cord set requirements 4 Japanese power cord requirements 5 Pinch hazard ...5 2 Regulatory agency notices 6 Regulatory compliance identification numbers 6 Modem notices ...6 Telecommunications device approvals 6 U.S. modem...
... information ...1 Installation conditions ...2 Battery replacement notice ...2 Headset and earphone volume level notice 3 German ergonomics notice ...3 Laser safety ...3 Power supply and power cord set requirements 4 Power supply class I grounding requirements 4 Denmark 4 Finland ...4 Norway ...4 Sweden ...4 Power supply requirements 4 For use in Norway 4 Power cord set requirements 4 Japanese power cord requirements 5 Pinch hazard ...5 2 Regulatory agency notices 6 Regulatory compliance identification numbers 6 Modem notices ...6 Telecommunications device approvals 6 U.S. modem...
Safety and Regulatory Information
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... or cable system. Table 2-1 Antenna grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC Section 810-20) 6 Ground Clamp 7 Antenna Lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to...
... or cable system. Table 2-1 Antenna grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC Section 810-20) 6 Ground Clamp 7 Antenna Lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to...