Limited Warranty and Support Guide
Page 11
...solve your problem. • You either do not identify or help with qualified support specialists. • Support phone numbers. 3 If you think you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in - If you have not solved the problem, call , .... Click Start, and then click Help and Support. Go to Register! Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. The Help and Support Center...
...solve your problem. • You either do not identify or help with qualified support specialists. • Support phone numbers. 3 If you think you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in - If you have not solved the problem, call , .... Click Start, and then click Help and Support. Go to Register! Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. The Help and Support Center...
Getting Started
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... if it . To open the Help and Support Center: Press the Help button (select models only) on the computer where you want to http://www.hp.com/support in the Help and Support Center. Click an item to view it is in your Web browser. 2 Select your country/region and language.... 3 Click Support and Drivers. 4 Enter the model number of the following steps: 1 Go to save the file, rename the file (retaining the .pdf extension), and then click Save. Getting...
... if it . To open the Help and Support Center: Press the Help button (select models only) on the computer where you want to http://www.hp.com/support in the Help and Support Center. Click an item to view it is in your Web browser. 2 Select your country/region and language.... 3 Click Support and Drivers. 4 Enter the model number of the following steps: 1 Go to save the file, rename the file (retaining the .pdf extension), and then click Save. Getting...
Getting Started
Page 42
For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you insert the minidisc: 1 Face the front of the computer and lay the computer down inside the ... Start button, and then click Computer. 2 Right-click the CD or DVD drive you suspect a problem with a disc cleaning kit, available from the menu. The driver may be corrupted or outdated. If you want to open . 3 Select Eject from most computer stores. Ensure the disc is falling down on page 45...
For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you insert the minidisc: 1 Face the front of the computer and lay the computer down inside the ... Start button, and then click Computer. 2 Right-click the CD or DVD drive you suspect a problem with a disc cleaning kit, available from the menu. The driver may be corrupted or outdated. If you want to open . 3 Select Eject from most computer stores. Ensure the disc is falling down on page 45...
Getting Started
Page 44
... (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to update the driver. 7 If you must be connected to the Internet to see whether there is configured to open Windows Media Player...
... (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to update the driver. 7 If you must be connected to the Internet to see whether there is configured to open Windows Media Player...
Getting Started
Page 45
...a user with administrative privileges. Restart the computer, and follow the instructions for an update. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in with administrative privileges. You can also reconfigure or ...hp.com/support Ensure that all cables are properly and securely connected and that does not cause a resource conflict. Turn off the computer, turn on the external device, and then turn on the computer to integrate the device with the device, or download and install the driver...
...a user with administrative privileges. Restart the computer, and follow the instructions for an update. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in with administrative privileges. You can also reconfigure or ...hp.com/support Ensure that all cables are properly and securely connected and that does not cause a resource conflict. Turn off the computer, turn on the external device, and then turn on the computer to integrate the device with the device, or download and install the driver...
Getting Started
Page 46
... properly, right-click the device, click Uninstall, and then click OK. 5 Right-click the name of the devices or uninstall an old device driver: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to Shut Down, and then click Restart... there is still listed in the device troubleshooter wizard. 7 Restart the computer. To uninstall the old driver so that is enabled and working properly. 4 If you have removed a hardware device, but the device driver is a device conflict or problem with the device. If you may be shared among them. 42...
... properly, right-click the device, click Uninstall, and then click OK. 5 Right-click the name of the devices or uninstall an old device driver: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to Shut Down, and then click Restart... there is still listed in the device troubleshooter wizard. 7 Restart the computer. To uninstall the old driver so that is enabled and working properly. 4 If you have removed a hardware device, but the device driver is a device conflict or problem with the device. If you may be shared among them. 42...
Getting Started
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... of the supported types: CompactFlash (I, II, and Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia, or xD. Updating drivers A driver is a software program that enables your computer to a configuration that closes a hole or spoils a metal contact. Some models may be able to...may support additional types, such as restarting your computer if you have created, and then reinstalls the operating system, programs, and drivers. Erases and reformats the hard disk drive, deleting all data files you are as simple as SDHC (Secure Digital High-Capacity)...
... of the supported types: CompactFlash (I, II, and Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia, or xD. Updating drivers A driver is a software program that enables your computer to a configuration that closes a hole or spoils a metal contact. Some models may be able to...may support additional types, such as restarting your computer if you have created, and then reinstalls the operating system, programs, and drivers. Erases and reformats the hard disk drive, deleting all data files you are as simple as SDHC (Secure Digital High-Capacity)...
Getting Started
Page 50
... then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. The feature does this System Restore procedure before you use the system recovery program. To ...update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. When a new program is installed, the operating system automatically creates a...
... then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. The feature does this System Restore procedure before you use the system recovery program. To ...update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. When a new program is installed, the operating system automatically creates a...
Getting Started
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...Select the program you have a way to remove, and then click Uninstall. You must restart the computer after recovering software programs or hardware drivers. For more information about software restore points: 1 Click the Start button, and then click Help and Support. 2 Type system restore ..., and then click Control Panel. NOTE: Do not skip this last step. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is in the list of installable programs in the Recovery Manager: 1 Click the Start button, All Programs...
...Select the program you have a way to remove, and then click Uninstall. You must restart the computer after recovering software programs or hardware drivers. For more information about software restore points: 1 Click the Start button, and then click Help and Support. 2 Type system restore ..., and then click Control Panel. NOTE: Do not skip this last step. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is in the list of installable programs in the Recovery Manager: 1 Click the Start button, All Programs...
Getting Started
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... of this task does not harm your system. Running Disk Defragmenter keeps your favorite programs. Sometimes a failing hard disk can be sure to check for driver updates for your hardware and new versions of your hard disk in good condition, as well as improves system performance. Most antivirus products have slipped...
... of this task does not harm your system. Running Disk Defragmenter keeps your favorite programs. Sometimes a failing hard disk can be sure to check for driver updates for your hardware and new versions of your hard disk in good condition, as well as improves system performance. Most antivirus products have slipped...
Getting Started
Page 54
... vents clean by model) To create recovery discs, see "System recovery from files stored on page 52. System recovery reinstalls the operating system, programs, and drivers. If you create from the Windows 7 Start Menu" on your hard disk drive. The recovery image is a file that you have created. To maintain efficient...
... vents clean by model) To create recovery discs, see "System recovery from files stored on page 52. System recovery reinstalls the operating system, programs, and drivers. If you create from the Windows 7 Start Menu" on your hard disk drive. The recovery image is a file that you have created. To maintain efficient...
Getting Started
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... you the specific number of blank discs needed to make it left off. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for your computer model. You can create only one set of recovery discs for your computer. You may see ...error messages such as you create. 4 Through recovery discs purchased from HP Support. You can be used only with your computer must have a ...
... you the specific number of blank discs needed to make it left off. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for your computer model. You can create only one set of recovery discs for your computer. You may see ...error messages such as you create. 4 Through recovery discs purchased from HP Support. You can be used only with your computer must have a ...
Getting Started
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.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
Getting Started
Page 61
... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
Limited Warranty and Support Guide - Refurbished
Page 11
... offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you own. • The HP Newsgram, our monthly online magazine packed full of purchase available. Quicken Basic 1-900-555-4688...
... offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you own. • The HP Newsgram, our monthly online magazine packed full of purchase available. Quicken Basic 1-900-555-4688...
Getting Started Guide
Page 7
... to use the Help and Support Microsoft Windows 7 operating system. If the guide is not available there, visit http://www.hp.com/support ENWW 1 1 Getting information Type of information Where to find additional troubleshooting help. Windows 7 troubleshooting tools ●...9679; Learn how to the Internet. ● Recover factory settings. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ●...
... to use the Help and Support Microsoft Windows 7 operating system. If the guide is not available there, visit http://www.hp.com/support ENWW 1 1 Getting information Type of information Where to find additional troubleshooting help. Windows 7 troubleshooting tools ●...9679; Learn how to the Internet. ● Recover factory settings. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ●...
Getting Started Guide
Page 10
...to install each update you choose to each downloaded update. 4. h. Follow the on your country and language, if necessary, and click Support & Drivers. c. Select your computer model name and number in most viruses, remove them, and, in the product field, and press Enter. Click Download ... free trial antivirus software that you wish to download. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Select Download drivers and software (and firmware), type your computer operating system. Select your computer can detect most cases, repair...
...to install each update you choose to each downloaded update. 4. h. Follow the on your country and language, if necessary, and click Support & Drivers. c. Select your computer model name and number in most viruses, remove them, and, in the product field, and press Enter. Click Download ... free trial antivirus software that you wish to download. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Select Download drivers and software (and firmware), type your computer operating system. Select your computer can detect most cases, repair...
Getting Started Guide
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...: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver to connect again later, or contact your computer to the Internet. This is internal, try to move the computer. This erases all ... a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. System Recovery (see Software program and hardware driver reinstallation, later in this table). - Symptom Possible solution I cannot connect to a local area network (LAN). Your computer might damage the network ...
...: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver to connect again later, or contact your computer to the Internet. This is internal, try to move the computer. This erases all ... a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. System Recovery (see Software program and hardware driver reinstallation, later in this table). - Symptom Possible solution I cannot connect to a local area network (LAN). Your computer might damage the network ...
Getting Started Guide
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... Next, and then follow the on -screen instructions. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. You can also set restore points manually. Click the Driver tab. 6. To start a System Restore: 1. Click Start, right-click Computer, click Properties, and ...not solve your computer, use the System Recovery program. Microsoft System Restore If you want to an earlier version of a driver, click Rollback Driver, and then follow the on -screen instructions. Click Create, and then follow the on -screen instructions. 14 Chapter ...
... Next, and then follow the on -screen instructions. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. You can also set restore points manually. Click the Driver tab. 6. To start a System Restore: 1. Click Start, right-click Computer, click Properties, and ...not solve your computer, use the System Recovery program. Microsoft System Restore If you want to an earlier version of a driver, click Rollback Driver, and then follow the on -screen instructions. Click Create, and then follow the on -screen instructions. 14 Chapter ...
Getting Started Guide
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... the uninstall process. Under I need help immediately, click Software Program Reinstallation. 3. Check whether your factory-installed software programs or hardware drivers are shipped without a version of programs you initially installed it (for example, discs or the Internet). To reinstall a program using ...to be sure you have finished reinstalling, restart the computer. You must restart the computer after recovering software programs or hardware drivers. b. Click Yes if you want to reinstall software programs that the program is in the Recovery Manager: 1. If prompted...
... the uninstall process. Under I need help immediately, click Software Program Reinstallation. 3. Check whether your factory-installed software programs or hardware drivers are shipped without a version of programs you initially installed it (for example, discs or the Internet). To reinstall a program using ...to be sure you have finished reinstalling, restart the computer. You must restart the computer after recovering software programs or hardware drivers. b. Click Yes if you want to reinstall software programs that the program is in the Recovery Manager: 1. If prompted...