Limited Warranty and Support Guide
Page 4
...; (c) by software, interfacing, parts or supplies not supplied by an authorized representative of HP. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. Limitation of a replacement. Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. HP IS NOT...
...; (c) by software, interfacing, parts or supplies not supplied by an authorized representative of HP. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. Limitation of a replacement. Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. HP IS NOT...
Limited Warranty and Support Guide
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... performing routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. Mail-in place, accessible, and legible; (e) maintain an environment consistent with transportation of the product to resolve the problem over the phone. You must : (a) have a representative present when HP provides warranty services at your site; (b) notify HP if products are being used in many cases, the defect...
... performing routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. Mail-in place, accessible, and legible; (e) maintain an environment consistent with transportation of the product to resolve the problem over the phone. You must : (a) have a representative present when HP provides warranty services at your site; (b) notify HP if products are being used in many cases, the defect...
Limited Warranty and Support Guide
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... Center, run the hardware diagnostic tools that you intend to the setup poster included with setting up. Refer to do should only be done first before it on, immediately contact the HP Customer Care Center listed earlier in this a key differentiator for quality and reliability. We are key benefits for help online, go through a comprehensive quality test to ensure the computer is working...
... Center, run the hardware diagnostic tools that you intend to the setup poster included with setting up. Refer to do should only be done first before it on, immediately contact the HP Customer Care Center listed earlier in this a key differentiator for quality and reliability. We are key benefits for help online, go through a comprehensive quality test to ensure the computer is working...
Limited Warranty and Support Guide - Refurbished
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... payments (less interest) instead of HP. HP is the same or equivalent to your HP Hardware Product in performance or (b) to follow the instructions intended for your own installation of your failure to give you with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by anyone other external causes; (b) by an authorized representative of a replacement.
... payments (less interest) instead of HP. HP is the same or equivalent to your HP Hardware Product in performance or (b) to follow the instructions intended for your own installation of your failure to give you with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by anyone other external causes; (b) by an authorized representative of a replacement.
Limited Warranty and Support Guide - Refurbished
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... may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. Failure to return the defective product may include a customer self repair warranty service. In addition, you contact the HP Technical Support Center and the fault diagnosis identifies that the problem can be fixed using one of or to employ available support technologies provided by HP. If you for warranty...
... may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. Failure to return the defective product may include a customer self repair warranty service. In addition, you contact the HP Technical Support Center and the fault diagnosis identifies that the problem can be fixed using one of or to employ available support technologies provided by HP. If you for warranty...
Limited Warranty and Support Guide - Refurbished
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... and Support Center provides useful troubleshooting information and includes the following: • Link to the User Guides for help with hardware and software questions. Click the Start button, and then click Help and Support. only), and French (Canada only) at : http://subscription.support.hp.com Where to Get Help Follow these steps when you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools...
... and Support Center provides useful troubleshooting information and includes the following: • Link to the User Guides for help with hardware and software questions. Click the Start button, and then click Help and Support. only), and French (Canada only) at : http://subscription.support.hp.com Where to Get Help Follow these steps when you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools...
Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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...; Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. 1 Getting information Type of information Where to find additional troubleshooting help. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Upgrading and Servicing Guide Click Start...
...; Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. 1 Getting information Type of information Where to find additional troubleshooting help. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Upgrading and Servicing Guide Click Start...
Getting Started Guide
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... document in the HP User Manuals folder. Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Safety & Comfort Guide Click Start, click All...
... document in the HP User Manuals folder. Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Safety & Comfort Guide Click Start, click All...
Getting Started Guide
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... a location away from the monitor, computer, and accessories to open the enclosure of Microsoft Windows. 1. The guide is easily accessible at http://www.hp.com/ergo. 2 Setting up your equipment: • Place the computer in a grounded (earthed) outlet that are shipped without a version of the CD or DVD drives. • The power supply is preset for your computer is currently running. (Click Start > Control Panel and...
... a location away from the monitor, computer, and accessories to open the enclosure of Microsoft Windows. 1. The guide is easily accessible at http://www.hp.com/ergo. 2 Setting up your equipment: • Place the computer in a grounded (earthed) outlet that are shipped without a version of the CD or DVD drives. • The power supply is preset for your computer is currently running. (Click Start > Control Panel and...
Getting Started Guide
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... software, which is preinstalled on -screen instructions to select an ISP and set up the computer for your ISP, open a web browser and browse the Internet. Click Start, click All Programs, click Online Services, and then click Get Online. Connecting to the Internet Steps to connect to the Internet: 1. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. b. Get Internet service. ● Sign up Internet service. NOTE: Online Services provides a list...
... software, which is preinstalled on -screen instructions to select an ISP and set up the computer for your ISP, open a web browser and browse the Internet. Click Start, click All Programs, click Online Services, and then click Get Online. Connecting to the Internet Steps to connect to the Internet: 1. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. b. Get Internet service. ● Sign up Internet service. NOTE: Online Services provides a list...
Getting Started Guide
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... Power Settings. Press the Power button to make the screen display visible again. Press the space bar on the monitor. Press the Power button on the keyboard or move the mouse to turn off . Screen is pressed. Let it cool down automatically. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running - Power Symptom Possible solution Error message: Invalid system disk or NonSystem disk...
... Power Settings. Press the Power button to make the screen display visible again. Press the space bar on the monitor. Press the Power button on the keyboard or move the mouse to turn off . Screen is pressed. Let it cool down automatically. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running - Power Symptom Possible solution Error message: Invalid system disk or NonSystem disk...
Getting Started Guide
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Mouse (with cable) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. Press Ctrl+S simultaneously to turn off Num Lock, so that is complete, unplug and reconnect the mouse connector to display the Windows Start menu. 5. Press Num Lock on the keyboard to save your changes in all open programs. 4. Select Shut Down, and then press Enter. 6. Keyboard and mouse (with cable) does not work or...
Mouse (with cable) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. Press Ctrl+S simultaneously to turn off Num Lock, so that is complete, unplug and reconnect the mouse connector to display the Windows Start menu. 5. Press Num Lock on the keyboard to save your changes in all open programs. 4. Select Shut Down, and then press Enter. 6. Keyboard and mouse (with cable) does not work or...
Getting Started Guide
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...using built-in to enter the on-screen display (OSD) and ensure that audio is set appropriately. If you connected the speakers to adjust volume. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Replace the non-powered speakers with powered speakers. Under Hardware and Sound, click Troubleshoot and audio playback. Turn off your ISP, and start automatically. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Log in monitor speakers, use the monitor front-panel Volume button...
...using built-in to enter the on-screen display (OSD) and ensure that audio is set appropriately. If you connected the speakers to adjust volume. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Replace the non-powered speakers with powered speakers. Under Hardware and Sound, click Troubleshoot and audio playback. Turn off your ISP, and start automatically. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Log in monitor speakers, use the monitor front-panel Volume button...
Getting Started Guide
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...Updating device drivers, following). Symptom Possible solution I cannot connect to the Internet. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to the Internet. Your computer might damage the network adapter. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Use...
...Updating device drivers, following). Symptom Possible solution I cannot connect to the Internet. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to the Internet. Your computer might damage the network adapter. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Use...
Getting Started Guide
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... -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW Click the Driver tab. 6. You can also set restore points manually. Click System protection, System Restore, click Next, and then follow the on your problem: 1. Click Create, and then follow the on systems that was installed on -screen instructions. Click the plus sign (+) to expand the type of Microsoft Windows. NOTE: Always use the System Recovery program. To start a System Restore: 1. Updating device drivers...
... -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW Click the Driver tab. 6. You can also set restore points manually. Click System protection, System Restore, click Next, and then follow the on your problem: 1. Click Create, and then follow the on systems that was installed on -screen instructions. Click the plus sign (+) to expand the type of Microsoft Windows. NOTE: Always use the System Recovery program. To start a System Restore: 1. Updating device drivers...
Getting Started Guide
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... monitor, keyboard, and mouse. 5. Under I need help immediately, click Factory Reset. 9. Click Finish to step 7. 6. Create recovery media from hard drive, select media, and then click Next. 8. ENWW System recovery 21 Press the Power button to turn on page 18. Recovery media Recovery media can be created on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. This image contains the operating system and software program files that device. 7. Disconnect all the data files you are using a recovery USB flash drive...
... monitor, keyboard, and mouse. 5. Under I need help immediately, click Factory Reset. 9. Click Finish to step 7. 6. Create recovery media from hard drive, select media, and then click Next. 8. ENWW System recovery 21 Press the Power button to turn on page 18. Recovery media Recovery media can be created on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. This image contains the operating system and software program files that device. 7. Disconnect all the data files you are using a recovery USB flash drive...
Getting Started Guide
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... confirming that the computer was working properly before attempting to upgrade your computer. But it , click Start, then click Help and Support). First look at Help on your Windows desktop (to access it is a complex, powerful machine, and sometimes things go wrong. Be sure to also check the updates from time to time. Call HP Customer Care Center Finally, if these steps...
... confirming that the computer was working properly before attempting to upgrade your computer. But it , click Start, then click Help and Support). First look at Help on your Windows desktop (to access it is a complex, powerful machine, and sometimes things go wrong. Be sure to also check the updates from time to time. Call HP Customer Care Center Finally, if these steps...
Safety and Regulatory Information
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... 8 New Zealand modem statements 9 Voice support 9 TV antenna connectors protection 10 External television antenna grounding 10 Lightning protection 10 v Table of contents 1 Safety notices ...1 Important safety information ...1 Installation conditions ...2 Battery replacement notice ...2 Headset and earphone volume level notice 3 German ergonomics notice ...3 Laser safety ...3 Power supply and power cord set requirements 4 Power supply class I grounding requirements 4 Denmark 4 Finland ...4 Norway ...4 Sweden ...4 Power supply requirements 4 For use in Norway 4 Power...
... 8 New Zealand modem statements 9 Voice support 9 TV antenna connectors protection 10 External television antenna grounding 10 Lightning protection 10 v Table of contents 1 Safety notices ...1 Important safety information ...1 Installation conditions ...2 Battery replacement notice ...2 Headset and earphone volume level notice 3 German ergonomics notice ...3 Laser safety ...3 Power supply and power cord set requirements 4 Power supply class I grounding requirements 4 Denmark 4 Finland ...4 Norway ...4 Sweden ...4 Power supply requirements 4 For use in Norway 4 Power...
Safety and Regulatory Information
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... grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC Section 810-20) 6 Ground Clamp 7 Antenna Lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements...
... grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC Section 810-20) 6 Ground Clamp 7 Antenna Lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements...