Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
Page 9
... Audio Connector (Headphone) 2 Kensington Lock Connector 6 Power Connector 3 USB Connectors 7 Monitor Connector 4 Line-in Audio Connector (Microphone) ✎ The t5300 model does not include a PCI expansion option connector on the system board. Ä CAUTION: The t5000 Series power cord connector is for use only with the same or equivalent type as...
... Audio Connector (Headphone) 2 Kensington Lock Connector 6 Power Connector 3 USB Connectors 7 Monitor Connector 4 Line-in Audio Connector (Microphone) ✎ The t5300 model does not include a PCI expansion option connector on the system board. Ä CAUTION: The t5000 Series power cord connector is for use only with the same or equivalent type as...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
Page 10
... Connector** 3 Parallel Connector*** 8 Power Connector 4 USB Connectors (4) 9 Monitor Connector 5 Line-in Audio Connector (Microphone) : Serial Connector*** *When the PCI Expansion module is installed, use the connector located at the bottom of the unit. **Not available on all models ***Not available on t5300 series models ✎...; The t5500 and t5700 series models include a PCI expansion option connector on the system board. Ä CAUTION: The t5000 Series power cord connector is for use only with only the...
... Connector** 3 Parallel Connector*** 8 Power Connector 4 USB Connectors (4) 9 Monitor Connector 5 Line-in Audio Connector (Microphone) : Serial Connector*** *When the PCI Expansion module is installed, use the connector located at the bottom of the unit. **Not available on all models ***Not available on t5300 series models ✎...; The t5500 and t5700 series models include a PCI expansion option connector on the system board. Ä CAUTION: The t5000 Series power cord connector is for use only with only the...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
Page 11
Product Description Rear View of the t5720 Model t5720 Model Connectors 1 Kensington Lock Connectors* 6 USB Connectors (4) 2 Ethernet RJ-45 Connector 7 Line-in Audio Connector (Microphone) 3 Line-out Audio (Headphone) 8 Monitor Connector connector 4 PS/2 Connectors (2) 9 Serial Connector 5 Parallel Connector : Power Connector *When the PCI Expansion module is installed, use the connector located at the bottom of the unit. ✎ The t5720 model includes a PCI expansion option connector on the system board. Troubleshooting Guide www.hp.com 1-5
Product Description Rear View of the t5720 Model t5720 Model Connectors 1 Kensington Lock Connectors* 6 USB Connectors (4) 2 Ethernet RJ-45 Connector 7 Line-in Audio Connector (Microphone) 3 Line-out Audio (Headphone) 8 Monitor Connector connector 4 PS/2 Connectors (2) 9 Serial Connector 5 Parallel Connector : Power Connector *When the PCI Expansion module is installed, use the connector located at the bottom of the unit. ✎ The t5720 model includes a PCI expansion option connector on the system board. Troubleshooting Guide www.hp.com 1-5
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
Page 19
...keyboard, an ICA or RDP connection will perform the localization between a server-based application and the device, but all interaction with the thin client itself is in English. ✎ All keyboards listed in this table may not be available at the time this document is first ...001 Cable, USB External MultiBay Cradle 287693-001 Adapter, AC External MultiBay Cradle 287694-001 Plugs, External MultiBay Cradle 287695-001 PCI Expansion Module 336603-001 Premier•Sound speakers 173980-001 Kensington cable lock 294359-001 SODIMM, 512MB, PC2100, 32Mx8CL2.5 338802-001 Hard Drive...
...keyboard, an ICA or RDP connection will perform the localization between a server-based application and the device, but all interaction with the thin client itself is in English. ✎ All keyboards listed in this table may not be available at the time this document is first ...001 Cable, USB External MultiBay Cradle 287693-001 Adapter, AC External MultiBay Cradle 287694-001 Plugs, External MultiBay Cradle 287695-001 PCI Expansion Module 336603-001 Premier•Sound speakers 173980-001 Kensington cable lock 294359-001 SODIMM, 512MB, PC2100, 32Mx8CL2.5 338802-001 Hard Drive...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
Page 22
... Quadro 280 NVS 64 MB Dual Head PCI graphic card PCI Expansion Module w/50W power brick 50W power brick (for unit with PCI Expansion Module) HP Quick Release Kensington cable lock 40W power brick (for t5720 base unit) Spare Part Number 382925-AD1 382925-161 382925-091 382925-131 396215-251 382925-AA1 ...382925-111 382925-AB1 382925-281 382925-141 382925-031 382925-001 351384-001 409128-001 409129-001 409578-001 294359-001 325709-001 2-8 www.hp.com Troubleshooting Guide Spare Parts Lists t5720 Series Spare Parts Table Description Korean (Hangul) LA Spanish Norwegian Portuguese Russian S.
... Quadro 280 NVS 64 MB Dual Head PCI graphic card PCI Expansion Module w/50W power brick 50W power brick (for unit with PCI Expansion Module) HP Quick Release Kensington cable lock 40W power brick (for t5720 base unit) Spare Part Number 382925-AD1 382925-161 382925-091 382925-131 396215-251 382925-AA1 ...382925-111 382925-AB1 382925-281 382925-141 382925-031 382925-001 351384-001 409128-001 409129-001 409578-001 294359-001 325709-001 2-8 www.hp.com Troubleshooting Guide Spare Parts Lists t5720 Series Spare Parts Table Description Korean (Hangul) LA Spanish Norwegian Portuguese Russian S.
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... 3) Y Video OK? Done Replace Monitor Y Video OK? Go to the Warranty for coverage information. Turn off and unplug thin client before reconnecting cables. Diagnostics and Troubleshooting t5000 Troubleshooting Flow Chart (cont'd) Continued from Page 4-13 No Video, Part 2 Monitor plugged in and turn on ? N Note: 3.... Y Have the unit serviced. NOTE: Refer to next page t5000 Troubleshooting Flow Chart No Video, Part 3 4-14 www.hp.com Troubleshooting Guide Done N Does unit have added PCI expansion or N memory upgrades?
... 3) Y Video OK? Done Replace Monitor Y Video OK? Go to the Warranty for coverage information. Turn off and unplug thin client before reconnecting cables. Diagnostics and Troubleshooting t5000 Troubleshooting Flow Chart (cont'd) Continued from Page 4-13 No Video, Part 2 Monitor plugged in and turn on ? N Note: 3.... Y Have the unit serviced. NOTE: Refer to next page t5000 Troubleshooting Flow Chart No Video, Part 3 4-14 www.hp.com Troubleshooting Guide Done N Does unit have added PCI expansion or N memory upgrades?
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...Chart (cont'd) Error Messages Beeps, CPU or Keyboard Lights, or POST error messages. Computer is plugged in the proper expansion slot. ROM failure. Troubleshooting Guide www.hp.com 4-17 Video controller not present or incorrectly initialized. Download the ROMPaq from the power source or the unit before beginning... is turned off . Beep code - 1 Long, 3 Short. CAUTION: Power is continuous to the unit, disconnect the power cord from the HP Web site at http://www.hp.com/products/thinclientsoftware. Power LED glows green. LEDs will only be heard if the system has a speaker.
...Chart (cont'd) Error Messages Beeps, CPU or Keyboard Lights, or POST error messages. Computer is plugged in the proper expansion slot. ROM failure. Troubleshooting Guide www.hp.com 4-17 Video controller not present or incorrectly initialized. Download the ROMPaq from the power source or the unit before beginning... is turned off . Beep code - 1 Long, 3 Short. CAUTION: Power is continuous to the unit, disconnect the power cord from the HP Web site at http://www.hp.com/products/thinclientsoftware. Power LED glows green. LEDs will only be heard if the system has a speaker.
Hardware Reference Guide HP Compaq t5720/t5725 Thin Client
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... 1-7 Special mouse functions 1-7 Serial number location 1-7 2 Hardware upgrades General hardware installation sequence 2-1 Removing and replacing the chassis cover 2-3 Installing thin client options 2-4 Flash memory upgrade 2-4 SODIMM upgrade 2-6 PCI Expansion Module 2-7 Internal battery 2-10 MultiBay hard drive and diskette drive 2-10 A Specifications B Security provisions Securing the thin client B-1 C Mounting the thin client HP Quick Release C-1 Hardware Reference Guide www...
... 1-7 Special mouse functions 1-7 Serial number location 1-7 2 Hardware upgrades General hardware installation sequence 2-1 Removing and replacing the chassis cover 2-3 Installing thin client options 2-4 Flash memory upgrade 2-4 SODIMM upgrade 2-6 PCI Expansion Module 2-7 Internal battery 2-10 MultiBay hard drive and diskette drive 2-10 A Specifications B Security provisions Securing the thin client B-1 C Mounting the thin client HP Quick Release C-1 Hardware Reference Guide www...
Hardware Reference Guide HP Compaq t5720/t5725 Thin Client
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...❏ SODIMM upgrade on page 2-6 ❏ PCI Expansion Module on page 2-7 ❏ Internal battery on page 2-10 ✎ Option kits include more information, see "Removing and replacing the chassis cover" on the monitor, the thin client, and any external devices and power cords. 8. Hardware ...upgrades 3. For more detailed installation instructions. 6. Replace the chassis cover. 7. Reconfigure the thin client, if necessary. 2-2 www.hp.com Hardware Reference Guide Turn on page 2-3. 4. Load any hardware that you want to test. 9. If necessary, remove...
...❏ SODIMM upgrade on page 2-6 ❏ PCI Expansion Module on page 2-7 ❏ Internal battery on page 2-10 ✎ Option kits include more information, see "Removing and replacing the chassis cover" on the monitor, the thin client, and any external devices and power cords. 8. Hardware ...upgrades 3. For more detailed installation instructions. 6. Replace the chassis cover. 7. Reconfigure the thin client, if necessary. 2-2 www.hp.com Hardware Reference Guide Turn on page 2-3. 4. Load any hardware that you want to test. 9. If necessary, remove...
Hardware Reference Guide HP Compaq t5720/t5725 Thin Client
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... instructions that you must use the power supply included with a PCI Expansion Module chassis cover. Hardware upgrades PCI Expansion Module ✎ You can order the PCI Expansion Module kit at http://h18004.www1.hp.com/products/thinclients/ options/index.html. Hardware Reference Guide www.hp.com 2-7 Use the following instructions as an overview of this...
... instructions that you must use the power supply included with a PCI Expansion Module chassis cover. Hardware upgrades PCI Expansion Module ✎ You can order the PCI Expansion Module kit at http://h18004.www1.hp.com/products/thinclients/ options/index.html. Hardware Reference Guide www.hp.com 2-7 Use the following instructions as an overview of this...
Hardware Reference Guide HP Compaq t5720/t5725 Thin Client
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The speaker is installed in the following illustration. Hardware upgrades 2. Install the PCI riser card in the PCI expansion slot on the system board, as shown in the PCI Expansion Module chassis cover. Connect the speaker cable from the PCI Expansion Module chassis cover to the system board. Installing PCI riser card 3. Connecting the speaker 2-8 www.hp.com Hardware Reference Guide
The speaker is installed in the following illustration. Hardware upgrades 2. Install the PCI riser card in the PCI expansion slot on the system board, as shown in the PCI Expansion Module chassis cover. Connect the speaker cable from the PCI Expansion Module chassis cover to the system board. Installing PCI riser card 3. Connecting the speaker 2-8 www.hp.com Hardware Reference Guide
Hardware Reference Guide HP Compaq t5720/t5725 Thin Client
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Install the optional PCI Expansion Module chassis cover 2. 6. To remove the PCI Expansion Module, reverse the previous procedure. Hardware Reference Guide www.hp.com 2-9 Installing a PCI card and PCI Expansion Module chassis cover 7. Hardware upgrades 4. Secure the optional PCI Expansion Module chassis cover with the two chassis screws 3. Complete steps 6 through 10 of the "General hardware installation sequence" on page 2-1. Install a PCI card 1 into the PCI riser card as shown in the following illustration. 5.
Install the optional PCI Expansion Module chassis cover 2. 6. To remove the PCI Expansion Module, reverse the previous procedure. Hardware Reference Guide www.hp.com 2-9 Installing a PCI card and PCI Expansion Module chassis cover 7. Hardware upgrades 4. Secure the optional PCI Expansion Module chassis cover with the two chassis screws 3. Complete steps 6 through 10 of the "General hardware installation sequence" on page 2-1. Install a PCI card 1 into the PCI riser card as shown in the following illustration. 5.
Hardware Reference Guide HP Compaq t5720/t5725 Thin Client
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... D-2 H hard drive 2-10 hardware specifications A-1 upgrades 2-1 headphone connector 1-3 HP Quick Release C-1 humidity specifications A-2 I installation sequence 2-1 installing battery 2-10 cable lock B-1 flash memory 2-4 HP Quick Release C-2 memory 2-6 MultiBay diskette drive 2-10 MultiBay hard drive 2-10 PCI card into riser 2-9 PCI Expansion Module chassis cover 2-9 PCI riser card 2-8 thin client onto HP Quick Release C-4 thin client options 2-4 www.hp.com Index-1
... D-2 H hard drive 2-10 hardware specifications A-1 upgrades 2-1 headphone connector 1-3 HP Quick Release C-1 humidity specifications A-2 I installation sequence 2-1 installing battery 2-10 cable lock B-1 flash memory 2-4 HP Quick Release C-2 memory 2-6 MultiBay diskette drive 2-10 MultiBay hard drive 2-10 PCI card into riser 2-9 PCI Expansion Module chassis cover 2-9 PCI riser card 2-8 thin client onto HP Quick Release C-4 thin client options 2-4 www.hp.com Index-1
Hardware Reference Guide HP Compaq t5720/t5725 Thin Client
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... stand E-6 with blocked vents E-6 O options installing 2-1, 2-4 supported 2-2 P parallel connector 1-3 PCI Expansion Module 2-7 Index-2 riser card 2-8 slot location 1-4 PCI Expansion Module installing 2-7 kit contents 2-7 removing 2-9 PCI riser card 1-4 power connector 1-3 power LED location ...electrostatic damage D-1 PS/2 connectors 1-3 R rear panel components 1-3 relative humidity specifications A-2 removing battery 2-10 chassis cover 2-3 PCI Expansion Module 2-9 SODIMMs 2-6 RJ-45 connector 1-3 routine care E-1 S security provisions B-1 serial connector 1-3 serial number 1-7 service repair...
... stand E-6 with blocked vents E-6 O options installing 2-1, 2-4 supported 2-2 P parallel connector 1-3 PCI Expansion Module 2-7 Index-2 riser card 2-8 slot location 1-4 PCI Expansion Module installing 2-7 kit contents 2-7 removing 2-9 PCI riser card 1-4 power connector 1-3 power LED location ...electrostatic damage D-1 PS/2 connectors 1-3 R rear panel components 1-3 relative humidity specifications A-2 removing battery 2-10 chassis cover 2-3 PCI Expansion Module 2-9 SODIMMs 2-6 RJ-45 connector 1-3 routine care E-1 S security provisions B-1 serial connector 1-3 serial number 1-7 service repair...
Hardware Reference Guide: HP Compaq t5720 Thin Client
Page 3
Contents 1 Product features Standard t5720 features 1-1 Front panel components 1-2 Rear panel components 1-3 System board components 1-4 Using the keyboard 1-5 Windows Logo Key 1-6 Additional function keys 1-7 Special mouse functions 1-7 Serial number location 1-8 2 Hardware upgrades General hardware installation sequence 2-1 Removing and replacing the chassis cover 2-3 Installing thin client options 2-4 Flash memory upgrade 2-4 SODIMM upgrade 2-6 PCI Expansion Module 2-7 Internal...
Contents 1 Product features Standard t5720 features 1-1 Front panel components 1-2 Rear panel components 1-3 System board components 1-4 Using the keyboard 1-5 Windows Logo Key 1-6 Additional function keys 1-7 Special mouse functions 1-7 Serial number location 1-8 2 Hardware upgrades General hardware installation sequence 2-1 Removing and replacing the chassis cover 2-3 Installing thin client options 2-4 Flash memory upgrade 2-4 SODIMM upgrade 2-6 PCI Expansion Module 2-7 Internal...
Hardware Reference Guide: HP Compaq t5720 Thin Client
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... or replace equipment. Reconfigure the thin client, if necessary. 2-2 www.hp.com Hardware Reference Guide Load any external devices and power cords. 8. Reconnect any necessary drivers. ✎ You can download select hardware drivers from HP at http://www.hp.com/country/us/eng/support.html... ❏ SODIMM upgrade on page 2-6 ❏ PCI Expansion Module on page 2-7 ❏ Internal battery on page 2-10 ✎ Option kits include more information, see "Removing and replacing the chassis cover" on the monitor, the thin client, and any hardware that you want to test. 9. ...
... or replace equipment. Reconfigure the thin client, if necessary. 2-2 www.hp.com Hardware Reference Guide Load any external devices and power cords. 8. Reconnect any necessary drivers. ✎ You can download select hardware drivers from HP at http://www.hp.com/country/us/eng/support.html... ❏ SODIMM upgrade on page 2-6 ❏ PCI Expansion Module on page 2-7 ❏ Internal battery on page 2-10 ✎ Option kits include more information, see "Removing and replacing the chassis cover" on the monitor, the thin client, and any hardware that you want to test. 9. ...
Hardware Reference Guide: HP Compaq t5720 Thin Client
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... the following these instructions, follow the instructions included in the option kit. Hardware Reference Guide www.hp.com 2-7 To install a PCI Expansion Module, follow the detailed instructions that you must use the power supply included with a PCI Expansion Module chassis cover. Use the following instructions as an overview of this procedure. ✎ In...
... the following these instructions, follow the instructions included in the option kit. Hardware Reference Guide www.hp.com 2-7 To install a PCI Expansion Module, follow the detailed instructions that you must use the power supply included with a PCI Expansion Module chassis cover. Use the following instructions as an overview of this procedure. ✎ In...
Hardware Reference Guide: HP Compaq t5720 Thin Client
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Connect the speaker cable from the PCI Expansion Module chassis cover to the system board. The speaker is installed in the following illustration. Connecting the speaker 2-8 www.hp.com Hardware Reference Guide Hardware upgrades 2. Install the PCI riser card in the PCI expansion slot on the system board, as shown in the PCI Expansion Module chassis cover. Installing PCI riser card 3.
Connect the speaker cable from the PCI Expansion Module chassis cover to the system board. The speaker is installed in the following illustration. Connecting the speaker 2-8 www.hp.com Hardware Reference Guide Hardware upgrades 2. Install the PCI riser card in the PCI expansion slot on the system board, as shown in the PCI Expansion Module chassis cover. Installing PCI riser card 3.
Hardware Reference Guide: HP Compaq t5720 Thin Client
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Install a PCI card 1 into the PCI riser card as shown in the following illustration. 5. Complete steps 6 through 10 of the "General hardware installation sequence" on page 2-1. To remove the PCI Expansion Module, reverse the previous procedure. Installing a PCI card and PCI Expansion Module chassis cover 7. Hardware Reference Guide www.hp.com 2-9 Secure the optional PCI Expansion Module chassis cover with the two chassis screws 3. Hardware upgrades 4. Install the optional PCI Expansion Module chassis cover 2. 6.
Install a PCI card 1 into the PCI riser card as shown in the following illustration. 5. Complete steps 6 through 10 of the "General hardware installation sequence" on page 2-1. To remove the PCI Expansion Module, reverse the previous procedure. Installing a PCI card and PCI Expansion Module chassis cover 7. Hardware Reference Guide www.hp.com 2-9 Secure the optional PCI Expansion Module chassis cover with the two chassis screws 3. Hardware upgrades 4. Install the optional PCI Expansion Module chassis cover 2. 6.
Hardware Reference Guide: HP Compaq t5720 Thin Client
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... D-2 H hard drive 2-10 hardware specifications A-1 upgrades 2-1 headphone connector 1-3 HP Quick Release C-1 humidity specifications A-2 I installation sequence 2-1 installing battery 2-10 cable lock B-1 flash memory 2-4 HP Quick Release C-2 memory 2-6 MultiBay diskette drive 2-10 MultiBay hard drive 2-10 PCI card into riser 2-9 PCI Expansion Module chassis cover 2-9 PCI riser card 2-8 thin client onto HP Quick Release C-4 thin client options 2-4 www.hp.com Index-1
... D-2 H hard drive 2-10 hardware specifications A-1 upgrades 2-1 headphone connector 1-3 HP Quick Release C-1 humidity specifications A-2 I installation sequence 2-1 installing battery 2-10 cable lock B-1 flash memory 2-4 HP Quick Release C-2 memory 2-6 MultiBay diskette drive 2-10 MultiBay hard drive 2-10 PCI card into riser 2-9 PCI Expansion Module chassis cover 2-9 PCI riser card 2-8 thin client onto HP Quick Release C-4 thin client options 2-4 www.hp.com Index-1