HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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....pdf. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. The latest device driver versions address multiple known issues that are released to address known issues. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives...
....pdf. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. The latest device driver versions address multiple known issues that are released to address known issues. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives...
HP Stream Notebook PC - Maintenance and Service Guide
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... @ 60Hz Headphone/microphone combo jack USB 3.0 ports (1) USB 2.0 ports (2) 1 Supports SD, SDHC, SDXC, UHS-1. typical brightness: 200 nits; flat (3.6-mm), non-touch Supports LVDS (co-layout with push-push technology. One M.2 slot for WLAN HDMI v1.4b supporting up to 2 GB maximum on-board system memory Supports embedded MultiMedia Controller (eMMC) NAND flash Supports the following eMMC configurations: ● 64GB eMMC ● 32GB eMMC HP TrueVision HD camera, fixed (no tilt) with activity light, 1280...
... @ 60Hz Headphone/microphone combo jack USB 3.0 ports (1) USB 2.0 ports (2) 1 Supports SD, SDHC, SDXC, UHS-1. typical brightness: 200 nits; flat (3.6-mm), non-touch Supports LVDS (co-layout with push-push technology. One M.2 slot for WLAN HDMI v1.4b supporting up to 2 GB maximum on-board system memory Supports embedded MultiMedia Controller (eMMC) NAND flash Supports the following eMMC configurations: ● 64GB eMMC ● 32GB eMMC HP TrueVision HD camera, fixed (no tilt) with activity light, 1280...
HP Stream Notebook PC - Maintenance and Service Guide
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... cover on page 27). 6. Turn off or in models without the Windows operating system System board; Disconnect the display panel cable (2) from the computer. 4. Disconnect the power from the computer by unplugging the power cord from the system board. 2. Remove the keyboard/top cover (see WLAN module on page 19). 5. Disconnect the front speaker cable (1) from the computer. 3. Remove the system board: 1. Release the ZIF connector (3) to which the USB board cable...
... cover on page 27). 6. Turn off or in models without the Windows operating system System board; Disconnect the display panel cable (2) from the computer. 4. Disconnect the power from the computer by unplugging the power cord from the system board. 2. Remove the keyboard/top cover (see WLAN module on page 19). 5. Disconnect the front speaker cable (1) from the computer. 3. Remove the system board: 1. Release the ZIF connector (3) to which the USB board cable...
HP Stream Notebook PC - Maintenance and Service Guide
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..., remove, connect, or disconnect any device, cable, or cord. You will need this path when you recorded earlier, open the folder on your computer is downloaded. If no instructions appear, follow these steps: a. From the Start screen, type file, and then select File Explorer. ‒ or - The hard drive designation is complete. Complete the installation by unplugging the power cord from your hard drive. 44 Chapter 6 Using Setup Utility (BIOS) Click Updates...
..., remove, connect, or disconnect any device, cable, or cord. You will need this path when you recorded earlier, open the folder on your computer is downloaded. If no instructions appear, follow these steps: a. From the Start screen, type file, and then select File Explorer. ‒ or - The hard drive designation is complete. Complete the installation by unplugging the power cord from your hard drive. 44 Chapter 6 Using Setup Utility (BIOS) Click Updates...
HP Stream Notebook PC - Maintenance and Service Guide
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... taskbar. Using Windows tools You can choose the HP Minimized Image Recovery option from backup, refreshing the computer, and resetting the computer to a USB port on -screen instructions. the drive cannot be available for recovering your situation and level of personal information using HP Recovery Manager (select models only) on the computer; Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information and steps, see Recovering using Windows tools. ▲ From the Start screen, type help...
... taskbar. Using Windows tools You can choose the HP Minimized Image Recovery option from backup, refreshing the computer, and resetting the computer to a USB port on -screen instructions. the drive cannot be available for recovering your situation and level of personal information using HP Recovery Manager (select models only) on the computer; Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information and steps, see Recovering using Windows tools. ▲ From the Start screen, type help...
HP Stream Notebook PC - Maintenance and Service Guide
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...) downloading 45 HP Recovery Manager correcting boot problems 49 starting 49 HP Recovery media creating 46 recovery 49 HP Recovery partition recovery 48 K keyboard/top cover removal 19 spare part numbers 12, 19 5, 9, 10, 11, M memory, product description 1 microphone, product description 1 minimized image recovery 48 minimized image, creating 48 model name 1 O operating system, product description 2 original system recovery 48 P ports, product description 1 power button board removal 26 spare part number 5, 9, 26 power connector cable removal 30 spare part number 6, 9, 30 power cord set...
...) downloading 45 HP Recovery Manager correcting boot problems 49 starting 49 HP Recovery media creating 46 recovery 49 HP Recovery partition recovery 48 K keyboard/top cover removal 19 spare part numbers 12, 19 5, 9, 10, 11, M memory, product description 1 microphone, product description 1 minimized image recovery 48 minimized image, creating 48 model name 1 O operating system, product description 2 original system recovery 48 P ports, product description 1 power button board removal 26 spare part number 5, 9, 26 power connector cable removal 30 spare part number 6, 9, 30 power cord set...
User Guide - Windows 8.1
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... wireless network ...44 Backing up your software applications and information 44 Using an optional security cable lock 44 9 Using Setup Utility (BIOS) ...45 Starting Setup Utility (BIOS) ...45 Updating the BIOS ...45 Determining the BIOS version 45 Downloading a BIOS update 46 10 Using HP PC Hardware Diagnostics (UEFI 47 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 47 11 Backing up, restoring, and recovering ...49 Creating recovery media and backups (select models only 49 Creating HP Recovery media (select models only 49 Using Windows tools ...50 Restore and recover...
... wireless network ...44 Backing up your software applications and information 44 Using an optional security cable lock 44 9 Using Setup Utility (BIOS) ...45 Starting Setup Utility (BIOS) ...45 Updating the BIOS ...45 Determining the BIOS version 45 Downloading a BIOS update 46 10 Using HP PC Hardware Diagnostics (UEFI 47 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 47 11 Backing up, restoring, and recovering ...49 Creating recovery media and backups (select models only 49 Creating HP Recovery media (select models only 49 Using Windows tools ...50 Restore and recover...
User Guide - Windows 8.1
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...of a password logon. Locks the battery in (microphone) jack Battery bay Battery lock Battery release latch Bluetooth® compartment Caps lock light DisplayPort Docking connector esc key External monitor port Fingerprint reader fn key Description Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. On: Caps lock is connected to the jack, the computer speakers are disabled. Connects an external VGA monitor or projector. NOTE: When a device is on, which switches the keys to Windows, instead of personal injury, adjust the volume...
...of a password logon. Locks the battery in (microphone) jack Battery bay Battery lock Battery release latch Bluetooth® compartment Caps lock light DisplayPort Docking connector esc key External monitor port Fingerprint reader fn key Description Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. On: Caps lock is connected to the jack, the computer speakers are disabled. Connects an external VGA monitor or projector. NOTE: When a device is on, which switches the keys to Windows, instead of personal injury, adjust the volume...
User Guide - Windows 8.1
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... keys illustrates the assigned function for additional information. Switches the screen image between display devices connected to support. NOTE: To conserve battery power, turn off or on both the computer and the monitor. Errors can disable this document: ▲ From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - After you hold the key. Turns the radiance backlight keyboard (also known as described in Setup Utility (BIOS). To use an action key function...
... keys illustrates the assigned function for additional information. Switches the screen image between display devices connected to support. NOTE: To conserve battery power, turn off or on both the computer and the monitor. Errors can disable this document: ▲ From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - After you hold the key. Turns the radiance backlight keyboard (also known as described in Setup Utility (BIOS). To use an action key function...
User Guide - Windows 8.1
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... and Support. ▲ From the Start screen, type help, and then select Help and Support. ‒ or - NOTE: On some models, the wireless light is amber when all wireless devices are off . Because the wireless devices are listed, you want to connect to create a new network connection. 6. Operating system controls The Network and Sharing Center allows you can use operating system controls: 1. From the Windows desktop, right-click the Start button, and then select Control Panel. 2. Select Network and Internet, and...
... and Support. ▲ From the Start screen, type help, and then select Help and Support. ‒ or - NOTE: On some models, the wireless light is amber when all wireless devices are off . Because the wireless devices are listed, you want to connect to create a new network connection. 6. Operating system controls The Network and Sharing Center allows you can use operating system controls: 1. From the Windows desktop, right-click the Start button, and then select Control Panel. 2. Select Network and Internet, and...
User Guide - Windows 8.1
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... a USB port, or through Beats Audio headphones connected to a network. To connect wireless headsets to Help and Support. 20 Chapter 4 Enjoying entertainment features Enabling and disabling Beats Audio ▲ To enable or disable Beats Audio, press the fn key in combination with a microphone are not connected to the headphone jack. IMPORTANT: Be sure that the external device is an enhanced audio feature that enables you are called headsets. From the Start screen, type control panel, select Control Panel, select Hardware...
... a USB port, or through Beats Audio headphones connected to a network. To connect wireless headsets to Help and Support. 20 Chapter 4 Enjoying entertainment features Enabling and disabling Beats Audio ▲ To enable or disable Beats Audio, press the fn key in combination with a microphone are not connected to the headphone jack. IMPORTANT: Be sure that the external device is an enhanced audio feature that enables you are called headsets. From the Start screen, type control panel, select Control Panel, select Hardware...
User Guide - Windows 8.1
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... enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. In the left pane, click Require a password on wakeup. 30 Chapter 6 Managing power In the left pane, click Choose what the power button does. 3. To exit Hibernation: ▲ Briefly press the power button. When the computer exits Hibernation, the power lights turn on exiting Sleep, you must enter your Windows password before your work returns to the screen. From the Start screen, type power options...
... enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. In the left pane, click Require a password on wakeup. 30 Chapter 6 Managing power In the left pane, click Choose what the power button does. 3. To exit Hibernation: ▲ Briefly press the power button. When the computer exits Hibernation, the power lights turn on exiting Sleep, you must enter your Windows password before your work returns to the screen. From the Start screen, type power options...
User Guide - Windows 8.1
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... is important to perform regular maintenance to search the hard drive for updating programs and drivers, steps to defragment your computer in optimal condition. Using Disk Cleanup Use Disk Cleanup to keep your hard drive at least once a month. Follow the on -screen instructions. Go to http://www.hp.com/support to download the latest versions of the following: ● Free up disk space on a regular basis. Improving...
... is important to perform regular maintenance to search the hard drive for updating programs and drivers, steps to defragment your computer in optimal condition. Using Disk Cleanup Use Disk Cleanup to keep your hard drive at least once a month. Follow the on -screen instructions. Go to http://www.hp.com/support to download the latest versions of the following: ● Free up disk space on a regular basis. Improving...
User Guide - Windows 8.1
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.... 4. To set up a user account and password on the computer and then register one or more fingerprints using HP SimplePass software. Start Setup Utility (BIOS): Turn on page 5. or - When the HP SimplePass welcome screen is successful, a green circle appears on select computer models. NOTE: For the location of the fingerprint reader on or restart the computer. To use your computer to access email, a network, or the Internet, you to...
.... 4. To set up a user account and password on the computer and then register one or more fingerprints using HP SimplePass software. Start Setup Utility (BIOS): Turn on page 5. or - When the HP SimplePass welcome screen is successful, a green circle appears on select computer models. NOTE: For the location of the fingerprint reader on or restart the computer. To use your computer to access email, a network, or the Internet, you to...
User Guide - Windows 8.1
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... date. Antivirus software can be software you install on your computer. Installing software updates HP, Windows, and third-party software installed on your computer as you receive an alert. When a firewall is installed on a system, all critical updates from the system is monitored and compared with a set of the taskbar. Installing software updates 43 For more information, see Updating programs and drivers on page 37. From the Start screen, type control panel. ‒ or...
... date. Antivirus software can be software you install on your computer. Installing software updates HP, Windows, and third-party software installed on your computer as you receive an alert. When a firewall is installed on a system, all critical updates from the system is monitored and compared with a set of the taskbar. Installing software updates 43 For more information, see Updating programs and drivers on page 37. From the Start screen, type control panel. ‒ or...
User Guide - Windows 8.1
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... initiate Sleep. ● Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. 1. Complete the installation by unplugging the power cord from your computer. Follow the on -screen instructions. From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - b. Click your hard drive that contains the update. 4. Double-click the file that appear on your hard drive. 46 Chapter 9 Using Setup Utility (BIOS) Follow the on battery power...
... initiate Sleep. ● Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. 1. Complete the installation by unplugging the power cord from your computer. Follow the on -screen instructions. From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - b. Click your hard drive that contains the update. 4. Double-click the file that appear on your hard drive. 46 Chapter 9 Using Setup Utility (BIOS) Follow the on battery power...
User Guide - Windows 8.1
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...Recovery partition (select models only) allows System Recovery and Minimized Image Recovery. Minimized Image Recovery installs only drivers and hardware-enabling applications. Using HP Recovery media, you need to the replacement drive. For more information, see Recovering using HP Recovery Manager (select models only) on page 51. For software not provided with the Restore and recover (select models only) 51 What you can use the Factory Reset option of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings...
...Recovery partition (select models only) allows System Recovery and Minimized Image Recovery. Minimized Image Recovery installs only drivers and hardware-enabling applications. Using HP Recovery media, you need to the replacement drive. For more information, see Recovering using HP Recovery Manager (select models only) on page 51. For software not provided with the Restore and recover (select models only) 51 What you can use the Factory Reset option of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings...
User Guide - Windows 8.1
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... 33 storing 33 user-replaceable 32 battery bay, identifying 6 battery information, finding 32 battery lock, identifying 6 battery power 31 battery release latch, identifying 6 battery temperature 33 bay, battery 6 Beats Audio 20 Beats Audio Control Panel 20 Beats Audio hot key 20 best practices 1 BIOS determining version 45 downloading an update 46 starting the Setup Utility 45 updating 45 Bluetooth compartment, identifying 6 Bluetooth device 14, 16 Bluetooth label 13 boot order changing 52 bottom 13 buttons left TouchPad 7 power 7 right TouchPad 8 C caps lock light, identifying 6 caring for...
... 33 storing 33 user-replaceable 32 battery bay, identifying 6 battery information, finding 32 battery lock, identifying 6 battery power 31 battery release latch, identifying 6 battery temperature 33 bay, battery 6 Beats Audio 20 Beats Audio Control Panel 20 Beats Audio hot key 20 best practices 1 BIOS determining version 45 downloading an update 46 starting the Setup Utility 45 updating 45 Bluetooth compartment, identifying 6 Bluetooth device 14, 16 Bluetooth label 13 boot order changing 52 bottom 13 buttons left TouchPad 7 power 7 right TouchPad 8 C caps lock light, identifying 6 caring for...
User Guide - Windows 8.1
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...public WLAN connection 15 R recover options 50 recovery discs 49, 52 HP Recovery Manager 51 media 52 starting 52 supported discs 49 system 51 USB flash drive 52 using HP Recovery media 50 recovery media creating 49 creating using HP Recovery Manager 50 regulatory information regulatory label 13 wireless certification labels 13 right control zone, identifying 8 right-edge swipe TouchPad and touch screen gesture 26 RJ-45 (network) jack, identifying 8 RJ-45 (network) status lights, identifying 8 S security cable lock, installing 44 security cable slot, identifying 8 serial number 12 serial number...
...public WLAN connection 15 R recover options 50 recovery discs 49, 52 HP Recovery Manager 51 media 52 starting 52 supported discs 49 system 51 USB flash drive 52 using HP Recovery media 50 recovery media creating 49 creating using HP Recovery Manager 50 regulatory information regulatory label 13 wireless certification labels 13 right control zone, identifying 8 right-edge swipe TouchPad and touch screen gesture 26 RJ-45 (network) jack, identifying 8 RJ-45 (network) status lights, identifying 8 S security cable lock, installing 44 security cable slot, identifying 8 serial number 12 serial number...
User Guide - Windows 8.1
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... 8 service labels, locating 12 setting password protection on wakeup 30 Setup Utility (BIOS) passwords 42 sharing media 17 shipping the computer 39 shutdown 35 SIM slot, identifying 9 Sleep exiting 30 initiating 30 Sleep and Hibernation initiating 29 slots memory card reader 7 security cable 8 SIM 9 software Disk Cleanup 37 Disk Defragmenter 37 software updates, installing 43 speakers connecting 19 identifying 9 Starting right 1 storing a battery 33 supported discs, recovery 49 system recovery 51 system restore point creating 50 system restore point, creating 49 T tap TouchPad and touch screen...
... 8 service labels, locating 12 setting password protection on wakeup 30 Setup Utility (BIOS) passwords 42 sharing media 17 shipping the computer 39 shutdown 35 SIM slot, identifying 9 Sleep exiting 30 initiating 30 Sleep and Hibernation initiating 29 slots memory card reader 7 security cable 8 SIM 9 software Disk Cleanup 37 Disk Defragmenter 37 software updates, installing 43 speakers connecting 19 identifying 9 Starting right 1 storing a battery 33 supported discs, recovery 49 system recovery 51 system restore point creating 50 system restore point, creating 49 T tap TouchPad and touch screen...