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Start Here - Page 2
... your seller. © Copyright 2015 HP Development Company, L.P. Windows is subject to the refund policy of companies.
First Edition: August 2015
Document Part Number: 830252-001
Product notice
This guide describes features that are available in the express warranty statements accompanying such products and services. Go to most models. Select Drivers & Downloads, and then follow the...
Start Here - Page 5
... recovery information For details about your country. Go to http://www.hp.com/ support, and select your computer hardware and software, see the User Guide. Select Drivers & Downloads, and then follow the on-screen instructions.
1 1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your computer.
Start Here - Page 7
...Microsoft System Restore is corrupted or has been replaced. You can obtain recovery
media for the presence of the HP Recovery partition on page 3. Click the ...model. ● Use HP Recovery Manager to http://www.hp.com/support, select your system from support. Go to create HP Recovery media after you will be performing recovery procedures on page 5. IMPORTANT: If you successfully set...
User Guide 1 - Page 2
To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to most products. For any software product preinstalled on your seller.
Systems may apply over time for HP products and services are available in the express warranty statements accompanying such products and services.
HP shall not be bound by HP Inc. Some features...
User Guide 1 - Page 9
... user guides and specifications for your computer model
To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help from Go to -date information and help
● Upgrade or replace components of your computer performance and resolves problems quickly by using automated updates, diagnostic...
User Guide 1 - Page 12
...computer. Shutting down command.
NOTE: If the computer is to install additional hardware devices or software. HP computers provide a setting to reduce blue light output and create a more relaxing and...www.hp.com/support, and follow the steps below. 1. Reduces the blue light for additional printed details or updates. WARNING! Shut down . To access the latest user guides or manuals for ...
User Guide 1 - Page 15
... router or a wireless access point. ● HP Mobile Broadband Module-Gives you can control the wireless... to a wireless network 7
Mobile network operators install base stations (similar to cell phone towers) throughout...repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...
User Guide 1 - Page 17
...setting. ▲ Type location in support for Wi-Fi hotspots. You might need for mobile broadband service. On the taskbar, select the network status icon. 2. A SIM card contains basic information about HP... activate mobile broadband service. Using Bluetooth wireless devices (select products only)
A Bluetooth device provides short-range wireless communications that replace the physical cable ...
User Guide 1 - Page 30
... the taskbar search box, and then select the HP Support Assistant app.
‒ or - Select My notebook, select the Updates tab, and then select Check for updates. To update drivers: 1. NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on-screen
instructions.
Updates can resolve issues and bring new features and options...
User Guide 1 - Page 33
....
Unauthorized access to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that you can detect most viruses, remove them, and, in most cases, repair damage caused by swiping your computer information.
‒ or - Windows critical security updates Updates to the computer...
User Guide 1 - Page 38
...Visual Effects tab, select Adjust for example, HP DVD Writer 640b).
4. Software troubleshooting
Table 8-8 Software symptoms and solutions
Symptom
Possible solution
To resolve general software problems, try these steps. See "Updating device drivers" in use . Software programs are unsure about an item, do not disable it on -screen instructions.
- Type file explorer in the taskbar...
User Guide 1 - Page 41
... to select the
specific Windows diagnostics version to be necessary to download the software to download and create the HP UEFI support environment because only .exe files are caused by using the product name or number. The HP Customer Support - or -
Select Download HP Diagnostics Windows, and then select a location on -screen instructions. -
Service Center page displays...
User Guide 1 - Page 43
... drive) to your computer. Customizing Remote HP PC Hardware Diagnostics UEFI settings
Using the Remote HP PC Hardware Diagnostics setting in Computer Setup (BIOS), you can also start diagnostics immediately in the
search box that is a firmware (BIOS) feature that can then execute the diagnostics on -screen instructions to http://www.hp.com/go /techcenter/pcdiags, and then...
User Guide 1 - Page 54
...for future reference. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy: ● Model number ● ...HP Support Information. Select the Start button, and then select the Get Help app.
● Use HP Support Assistant. Type support in the taskbar search box, and then select the HP Support Assistant app. HP service...
User Guide 1 - Page 55
Customer support for repairs 47 These services are described in the HP Worldwide Limited Warranty and Technical Support. Before upgrading your hardware
If you intend to upgrade any problems setting up your system and turning it only after you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to your new computer. By breaking the security seal on the...
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