HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Advanced Host Controller (AHCI) Interface. Updates to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to the Intel Matrix Storage Manager driver are configured with...
... Advanced Host Controller (AHCI) Interface. Updates to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to the Intel Matrix Storage Manager driver are configured with...
HP Spectre Ultrabook PC Maintenance and Service Guide
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..., replace the wireless module only with a wireless module authorized for use in the computer by unplugging the power cord from the computer. 3. NOTE: The #1 WLAN antenna cable is connected to the WLAN module "Aux" terminal. 2. The #2 WLAN antenna cable is connected to restore device functionality, and then contact technical support. Remove the battery (see Solid-state drive on page 33), and then remove the following components: a. Solid-state drive connector board cable (see Battery...
..., replace the wireless module only with a wireless module authorized for use in the computer by unplugging the power cord from the computer. 3. NOTE: The #1 WLAN antenna cable is connected to the WLAN module "Aux" terminal. 2. The #2 WLAN antenna cable is connected to restore device functionality, and then contact technical support. Remove the battery (see Solid-state drive on page 33), and then remove the following components: a. Solid-state drive connector board cable (see Battery...
HP Spectre Ultrabook PC Maintenance and Service Guide
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... USB legacy support is displayed, press enter. 5. Errors can be used with your change takes effect immediately. 70 Chapter 5 Setup Utility (BIOS) and System Diagnostics To save your language selected is enabled. Setup Utility includes settings for Startup Menu" message is displayed at the bottom of the screen. 2. To start Setup Utility, follow these steps: 1. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Use the arrow keys to a USB port can prevent the computer from operating properly. Starting Setup Utility...
... USB legacy support is displayed, press enter. 5. Errors can be used with your change takes effect immediately. 70 Chapter 5 Setup Utility (BIOS) and System Diagnostics To save your language selected is enabled. Setup Utility includes settings for Startup Menu" message is displayed at the bottom of the screen. 2. To start Setup Utility, follow these steps: 1. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Use the arrow keys to a USB port can prevent the computer from operating properly. Starting Setup Utility...
HP Spectre Ultrabook PC Maintenance and Service Guide
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... -screen instructions. 5. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. 72 Chapter 5 Setup Utility (BIOS) and System Diagnostics Use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Follow the on the HP Web site. Your changes go into effect when the computer restarts. To return all settings in Setup Utility to the menu display. Use the...
... -screen instructions. 5. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. 72 Chapter 5 Setup Utility (BIOS) and System Diagnostics Use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Follow the on the HP Web site. Your changes go into effect when the computer restarts. To return all settings in Setup Utility to the menu display. Use the...
HP Spectre Ultrabook PC Maintenance and Service Guide
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... the BIOS update is later than those currently installed on -screen instructions to identify your changes, use the tab key and the arrow keys to download. 3. Do not shut down the computer or initiate Sleep or Hibernation. Using Setup Utility 73 Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. b. At the download area, follow these steps: a. Make a note of the path to the location on battery power, docked in Windows...
... the BIOS update is later than those currently installed on -screen instructions to identify your changes, use the tab key and the arrow keys to download. 3. Do not shut down the computer or initiate Sleep or Hibernation. Using Setup Utility 73 Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. b. At the download area, follow these steps: a. Make a note of the path to the location on battery power, docked in Windows...
HP Spectre Ultrabook PC Maintenance and Service Guide
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... the screen reports a successful installation, you need to a good sector. ● Memory test-This test analyzes the physical condition of the screen, press esc. NOTE: After a message on -screen instructions. If it is functioning properly. Turn on -screen instructions. Double-click your hard drive. Complete the installation by selecting Start > My Computer. 2. You can delete the downloaded file from your hard drive designation. Windows 7-Open Windows Explorer by selecting Start > Computer. Using System...
... the screen reports a successful installation, you need to a good sector. ● Memory test-This test analyzes the physical condition of the screen, press esc. NOTE: After a message on -screen instructions. If it is functioning properly. Turn on -screen instructions. Double-click your hard drive. Complete the installation by selecting Start > My Computer. 2. You can delete the downloaded file from your hard drive designation. Windows 7-Open Windows Explorer by selecting Start > Computer. Using System...
HP Spectre Ultrabook PC Maintenance and Service Guide
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... factory. From the Start screen, type h, and then select Help and Support. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see the "Recovering using HP Recovery Manager" section. ● If you can choose the System Recovery option from the PC settings screen. 4. For more information, see the "Recovering using Refresh. For more information. IMPORTANT: Refresh removes any traditional applications that you have replaced the hard drive, you wish to remove the recovery partition...
... factory. From the Start screen, type h, and then select Help and Support. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see the "Recovering using HP Recovery Manager" section. ● If you can choose the System Recovery option from the PC settings screen. 4. For more information, see the "Recovering using Refresh. For more information. IMPORTANT: Refresh removes any traditional applications that you have replaced the hard drive, you wish to remove the recovery partition...
HP Spectre Ultrabook PC Maintenance and Service Guide
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or - Create HP Recovery media before removing the Recovery partition to boot from. 5. From the Start screen, type recovery, and then select HP Recovery Manager. 2. This method can be used if your computer or into an optional external optical drive, and then restart the computer. - Insert the HP Recovery USB flash drive you have an HP Recovery partition or if the hard drive is not working properly. 1. Changing the computer boot order If computer does not restart in HP Recovery Manager, you want to ensure you created into...
or - Create HP Recovery media before removing the Recovery partition to boot from. 5. From the Start screen, type recovery, and then select HP Recovery Manager. 2. This method can be used if your computer or into an optional external optical drive, and then restart the computer. - Insert the HP Recovery USB flash drive you have an HP Recovery partition or if the hard drive is not working properly. 1. Changing the computer boot order If computer does not restart in HP Recovery Manager, you want to ensure you created into...
HP Spectre Ultrabook PC Maintenance and Service Guide
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..., 23 Card Reader board cable illustrated 20 removal 37 spare part number 37 chipset, product description 1 components bottom 13 button 6 display 4 Imagepad 9 keys 7 left-side 10 lights 8 right-side 12 computer feet locations 32 spare part number 19, 23 computer major components 16 computer part number 31 computer specifications 75 connectors, service considerations 26 D Digital Media slot 11 display components 4 specifications 76 display assembly removal 66 spare part number 17, 23, 66 display panel, product description 1 display switch 4 DisplayPort 10 drives...
..., 23 Card Reader board cable illustrated 20 removal 37 spare part number 37 chipset, product description 1 components bottom 13 button 6 display 4 Imagepad 9 keys 7 left-side 10 lights 8 right-side 12 computer feet locations 32 spare part number 19, 23 computer major components 16 computer part number 31 computer specifications 75 connectors, service considerations 26 D Digital Media slot 11 display components 4 specifications 76 display assembly removal 66 spare part number 17, 23, 66 display panel, product description 1 display switch 4 DisplayPort 10 drives...
HP Spectre Ultrabook PC Maintenance and Service Guide
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...Windows applications 7 Windows logo 7 L left-side components 10 light components 8 lights AC adapter 13 Beats Audio 8 caps lock 8 hard drive 12 Imagepad 8, 9 keyboard backlight 8 mute 8 power 8, 12 webcam 4 wireless 8 M mass storage device, precautions 27 memory module product description 1 removal 60 spare part number 60 spare part numbers 19, 22 microphone location 4 product description 1 microphone jack 11 model description 32 model name 1 mute button 12 mute light 8 N network jack 10 NFC board removal 38 spare part number NFC board cable illustrated 20 removal 43 18, 23, 38 O operating...
...Windows applications 7 Windows logo 7 L left-side components 10 light components 8 lights AC adapter 13 Beats Audio 8 caps lock 8 hard drive 12 Imagepad 8, 9 keyboard backlight 8 mute 8 power 8, 12 webcam 4 wireless 8 M mass storage device, precautions 27 memory module product description 1 removal 60 spare part number 60 spare part numbers 19, 22 microphone location 4 product description 1 microphone jack 11 model description 32 model name 1 mute button 12 mute light 8 N network jack 10 NFC board removal 38 spare part number NFC board cable illustrated 20 removal 43 18, 23, 38 O operating...
User Guide - Windows 8
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... More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Button ...12 Keys ...13 Bottom ...14 Labels ...15 Identifying the labels ...15 Locating the labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 18 Using a WLAN ...18 Using an Internet service provider 18 Setting up a WLAN...
... More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Button ...12 Keys ...13 Bottom ...14 Labels ...15 Identifying the labels ...15 Locating the labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 18 Using a WLAN ...18 Using an Internet service provider 18 Setting up a WLAN...
User Guide - Windows 8
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... removing a digital storage card 58 8 Maintaining your computer ...59 Improving performance ...59 Using HP 3D DriveGuard (select models only 59 Using Disk Defragmenter 59 Using Disk Cleanup ...60 Updating programs and drivers ...61 Cleaning your computer ...62 Cleaning the display, sides, and cover 62 Cleaning the TouchPad and keyboard 62 Traveling with or shipping your computer 63 9 Securing your computer and information 64 Using passwords ...64 Setting Windows passwords 65 Setting Setup Utility (BIOS) passwords...
... removing a digital storage card 58 8 Maintaining your computer ...59 Improving performance ...59 Using HP 3D DriveGuard (select models only 59 Using Disk Defragmenter 59 Using Disk Cleanup ...60 Updating programs and drivers ...61 Cleaning your computer ...62 Cleaning the display, sides, and cover 62 Cleaning the TouchPad and keyboard 62 Traveling with or shipping your computer 63 9 Securing your computer and information 64 Using passwords ...64 Setting Windows passwords 65 Setting Setup Utility (BIOS) passwords...
User Guide - Windows 8
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..., DVD, or (on your computer's software, operating system, and also provides storage for the types of external devices to the Universal Serial Bus (USB) port on select models) Blu-ray Disc (BD). Using a USB device Most computers have a built-in optical drive that stores your computer, also allows quick data transfer. Your computer has an internal hard drive or a solid state drive that allows you store, manage, share, and access information. A USB flash drive, connected to...
..., DVD, or (on your computer's software, operating system, and also provides storage for the types of external devices to the Universal Serial Bus (USB) port on select models) Blu-ray Disc (BD). Using a USB device Most computers have a built-in optical drive that stores your computer, also allows quick data transfer. Your computer has an internal hard drive or a solid state drive that allows you store, manage, share, and access information. A USB flash drive, connected to...
User Guide - Windows 8
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... set , entered, changed , or deleted. Using passwords 65 ● Change your passwords at the first password check, you must enter the administrator password to access Setup Utility (BIOS). ● Must be entered each time you access Setup Utility (BIOS). ● If you forget your files, delete confidential files, and then remove all password settings. NOTE: If you enter the power-on password is not displayed as it displayed as screen-saver passwords, from the Start screen, type h, and then select Help and Support...
... set , entered, changed , or deleted. Using passwords 65 ● Change your passwords at the first password check, you must enter the administrator password to access Setup Utility (BIOS). ● Must be entered each time you access Setup Utility (BIOS). ● If you forget your files, delete confidential files, and then remove all password settings. NOTE: If you enter the power-on password is not displayed as it displayed as screen-saver passwords, from the Start screen, type h, and then select Help and Support...
User Guide - Windows 8
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... on changing Setup Utility settings, see Using Setup Utility (BIOS) and System Diagnostics on your choice in the operating system. A confirmation message is set , this value is displayed to No Operation. Using Internet security software When you use your computer to access email, a network, or the Internet, you upgrade the security software trial offer or purchase the software of your computer as a trial offer. TPM Embedded Security device (select models only) 67 No Operation/Disabled/Enabled ●...
... on changing Setup Utility settings, see Using Setup Utility (BIOS) and System Diagnostics on your choice in the operating system. A confirmation message is set , this value is displayed to No Operation. Using Internet security software When you use your computer to access email, a network, or the Internet, you upgrade the security software trial offer or purchase the software of your computer as a trial offer. TPM Embedded Security device (select models only) 67 No Operation/Disabled/Enabled ●...
User Guide - Windows 8
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... reliable external power using the AC adapter. Click your hard drive. Updating the BIOS 71 Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. From the Start screen, select the HP Support Assistant app. 2. Identify the most recent BIOS update and compare it has been downloaded to the location on -screen instructions. 4. The hard drive designation is running on battery power, docked in an optional docking device, or connected to the BIOS version currently installed on -screen instructions. Complete the installation...
... reliable external power using the AC adapter. Click your hard drive. Updating the BIOS 71 Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. From the Start screen, select the HP Support Assistant app. 2. Identify the most recent BIOS update and compare it has been downloaded to the location on -screen instructions. 4. The hard drive designation is running on battery power, docked in an optional docking device, or connected to the BIOS version currently installed on -screen instructions. Complete the installation...
User Guide - Windows 8
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... maintenance events. For more information, see Recovering using Windows Refresh. From the Start screen, type h, and then select Help and Support. ● If you wish to remove the recovery partition to reinstall the individual application or driver. This option does not require backing up , restoring, and recovering Restore and recovery There are several options for using Windows System Restore, see Windows Help and Support. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using HP Recovery Manager...
... maintenance events. For more information, see Recovering using Windows Refresh. From the Start screen, type h, and then select Help and Support. ● If you wish to remove the recovery partition to reinstall the individual application or driver. This option does not require backing up , restoring, and recovering Restore and recovery There are several options for using Windows System Restore, see Windows Help and Support. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using HP Recovery Manager...
User Guide - Windows 8
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... 49 low battery levels 50 battery cover lock, identifying 14 battery cover release latch, identifying 14 battery information, finding 49 battery power 49 Beats Audio 5, 28, 43 Beats Audio button 5 Beats Audio Control Panel 29 Beats Audio hot key 13, 29 Beats Audio light, identifying 11 best practices 1 BIOS determining version 70 downloading an update 71 updating 70 Bluetooth device 17, 20 Bluetooth label 15 boot order, changing HP Recovery Manager 79 buttons 12 Beats Audio 5 left TouchPad 9 mute 5 right TouchPad 9 TouchPad on/off 9 C cables HDMI 30 USB 56 caps lock light, identifying 10...
... 49 low battery levels 50 battery cover lock, identifying 14 battery cover release latch, identifying 14 battery information, finding 49 battery power 49 Beats Audio 5, 28, 43 Beats Audio button 5 Beats Audio Control Panel 29 Beats Audio hot key 13, 29 Beats Audio light, identifying 11 best practices 1 BIOS determining version 70 downloading an update 71 updating 70 Bluetooth device 17, 20 Bluetooth label 15 boot order, changing HP Recovery Manager 79 buttons 12 Beats Audio 5 left TouchPad 9 mute 5 right TouchPad 9 TouchPad on/off 9 C cables HDMI 30 USB 56 caps lock light, identifying 10...
User Guide - Windows 8
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...low battery level 50 M maintenance Disk Cleanup 60 Disk Defragmenter 59 microphone jack, identifying 7 microphone, connecting 28 minimized image recovery 78 minimized image, creating 78 mouse, external, setting preferences 34 mute button, identifying 5 mute light, identifying 11 N network jack, identifying 7 NFC Android phone 26 O operating environment 82 optional external devices, using 57 original system recovery 78 P passwords Setup Utility (BIOS) 65 Windows 65 pinching TouchPad gesture 36 ports HDMI 7, 30 Intel Wireless Display 32 Intel Wireless Music 32 USB 3.0 7 USB 3.0 charging 7 power...
...low battery level 50 M maintenance Disk Cleanup 60 Disk Defragmenter 59 microphone jack, identifying 7 microphone, connecting 28 minimized image recovery 78 minimized image, creating 78 mouse, external, setting preferences 34 mute button, identifying 5 mute light, identifying 11 N network jack, identifying 7 NFC Android phone 26 O operating environment 82 optional external devices, using 57 original system recovery 78 P passwords Setup Utility (BIOS) 65 Windows 65 pinching TouchPad gesture 36 ports HDMI 7, 30 Intel Wireless Display 32 Intel Wireless Music 32 USB 3.0 7 USB 3.0 charging 7 power...
User Guide - Windows 8
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... turning off the computer 54 Twitter hot key 13, 43 U unresponsive system 54 USB 3.0 charging port, identifying 7 USB 3.0 port, identifying 7 USB cable, connecting 56 USB devices connecting 56 description 55 removing 57 USB hubs 55 using external AC power 51 using passwords 64 V vents, identifying 14 video 29 volume dial, identifying 5, 23 W webcam identifying 8 using 24 webcam light, identifying 8 Windows backup 74 File History 74, 76 Refresh 76, 77 reinstall 76, 77 remove everything and reinstall option 77 reset 77 restoring files 76 system restore...
... turning off the computer 54 Twitter hot key 13, 43 U unresponsive system 54 USB 3.0 charging port, identifying 7 USB 3.0 port, identifying 7 USB cable, connecting 56 USB devices connecting 56 description 55 removing 57 USB hubs 55 using external AC power 51 using passwords 64 V vents, identifying 14 video 29 volume dial, identifying 5, 23 W webcam identifying 8 using 24 webcam light, identifying 8 Windows backup 74 File History 74, 76 Refresh 76, 77 reinstall 76, 77 remove everything and reinstall option 77 reset 77 restoring files 76 system restore...
