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Table of contents 1 Get started ...1 Printer parts ...2 Get to know the ink tank system ...4 Control panel features ...5 Change the default paper settings detected by printer 8 Paper basics ...9 Open the HP printer software (Windows) ...11 Use the HP Smart app to print, scan, and troubleshoot 12 Sleep mode ...13 Quiet Mode ...14 Auto-Off ...16 2 Print ...17 Load media...
Table of contents 1 Get started ...1 Printer parts ...2 Get to know the ink tank system ...4 Control panel features ...5 Change the default paper settings detected by printer 8 Paper basics ...9 Open the HP printer software (Windows) ...11 Use the HP Smart app to print, scan, and troubleshoot 12 Sleep mode ...13 Quiet Mode ...14 Auto-Off ...16 2 Print ...17 Load media...
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4 Copy and scan ...39 Copy documents ...40 Load original ...41 Scan using the HP Smart app ...43 Scan using the HP printer software ...46 Scan from the printer control panel ...48 Scan using Webscan ...49 Tips for successful scanning and copying ...50 5 Fax ...51 Send a fax ...52 Receive a ...Internet Protocol ...70 View or print reports ...71 Additional fax setup ...74 6 Manage ink and printhead ...95 Ink levels ...96 Refill ink tanks ...97 Order ink supplies ...100 Print with black ink only ...101 Improve print quality ...102 Align printheads (cartridges) ...104 Clean printheads (cartridges)...
4 Copy and scan ...39 Copy documents ...40 Load original ...41 Scan using the HP Smart app ...43 Scan using the HP printer software ...46 Scan from the printer control panel ...48 Scan using Webscan ...49 Tips for successful scanning and copying ...50 5 Fax ...51 Send a fax ...52 Receive a ...Internet Protocol ...70 View or print reports ...71 Additional fax setup ...74 6 Manage ink and printhead ...95 Ink levels ...96 Refill ink tanks ...97 Order ink supplies ...100 Print with black ink only ...101 Improve print quality ...102 Align printheads (cartridges) ...104 Clean printheads (cartridges)...
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... Tips for setting up and using a networked printer 122 8 Solve a problem ...123 Get help with HP online troubleshooting ...124 Get more help ...125 Get help from the printer control panel ...126 Get help from the HP Smart app ...127 Jams and paper-feed issues ...128 Cartridge problem ...135 Printing... issues ...142 Copy issues ...146 Scan issues ...147 Fax issues ...148 Network and connection issues ...157 Printer hardware issues ...159 Solve...
... Tips for setting up and using a networked printer 122 8 Solve a problem ...123 Get help with HP online troubleshooting ...124 Get more help ...125 Get help from the printer control panel ...126 Get help from the HP Smart app ...127 Jams and paper-feed issues ...128 Cartridge problem ...135 Printing... issues ...142 Copy issues ...146 Scan issues ...147 Fax issues ...148 Network and connection issues ...157 Printer hardware issues ...159 Solve...
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1 Get started ● Printer parts ● Get to know the ink tank system ● Control panel features ● Change the default paper settings detected by printer ● Paper basics ● Open the HP printer software (Windows) ● Use the HP Smart app to print, scan, and troubleshoot ● Sleep mode ● Quiet Mode ● Auto-Off ENWW 1
1 Get started ● Printer parts ● Get to know the ink tank system ● Control panel features ● Change the default paper settings detected by printer ● Paper basics ● Open the HP printer software (Windows) ● Use the HP Smart app to print, scan, and troubleshoot ● Sleep mode ● Quiet Mode ● Auto-Off ENWW 1
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Printer parts 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Document feeder 7 Printhead access door 8 Front door 9 Ink tank 10 Ink tank cap 11 Output tray 12 Output tray extender (also referred to as the tray extender) 13 Control panel 2 Chapter 1 Get started ENWW
Printer parts 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Document feeder 7 Printhead access door 8 Front door 9 Ink tank 10 Ink tank cap 11 Output tray 12 Output tray extender (also referred to as the tray extender) 13 Control panel 2 Chapter 1 Get started ENWW
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Printhead latch The printhead latch on the carriage secures the printheads in the print mechanism that seal each ink tank. CAUTION: After you have set up the printer, do not open the printhead latch unless instructed to do so. Make sure the printhead latch is a process of aligning ...properly closed to avoid problems such as carriage jams. CAUTION: After you have set up the printer, do not open the printhead latch unless instructed to do so. There are four ink tanks. Ink tanks There are two printheads: a black ink printhead and a color ink printhead. Get to ...
Printhead latch The printhead latch on the carriage secures the printheads in the print mechanism that seal each ink tank. CAUTION: After you have set up the printer, do not open the printhead latch unless instructed to do so. Make sure the printhead latch is a process of aligning ...properly closed to avoid problems such as carriage jams. CAUTION: After you have set up the printer, do not open the printhead latch unless instructed to do so. There are four ink tanks. Ink tanks There are two printheads: a black ink printhead and a color ink printhead. Get to ...
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...where you can print. ● Slow blinking light indicates that wireless is on, but the printer is displayed when you can view How To videos, information on printer features, or tips on the printer display. ● If the wireless light is off, wireless is within the range of .... ● Solid blue light indicates that is not connected to the message on using printer. Make sure your printer is turned off . ENWW Control panel features 5 Back button: Returns to the printer control panel features. Control panel features Overview of buttons and lights The following diagram and ...
...where you can print. ● Slow blinking light indicates that wireless is on, but the printer is displayed when you can view How To videos, information on printer features, or tips on the printer display. ● If the wireless light is off, wireless is within the range of .... ● Solid blue light indicates that is not connected to the message on using printer. Make sure your printer is turned off . ENWW Control panel features 5 Back button: Returns to the printer control panel features. Control panel features Overview of buttons and lights The following diagram and ...
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...Direct name and password. You can turn on page 120. 6 Chapter 1 Get started ENWW Displays a warning symbol if an ink tank is low on ink. Refill an ink tank that is low on ink to avoid any printing delay or print quality issue. Fax : Displays a screen where you can also ...change fax settings. Ink icon: Shows estimated ink levels. Change printer settings Use the control panel to change the printer function and settings, print reports, or get help for the Auto Answer function, fax logs, and the fax sound volume. HP ePrint icon: Opens the Web Services Summary menu, where you can...
...Direct name and password. You can turn on page 120. 6 Chapter 1 Get started ENWW Displays a warning symbol if an ink tank is low on ink. Refill an ink tank that is low on ink to avoid any printing delay or print quality issue. Fax : Displays a screen where you can also ...change fax settings. Ink icon: Shows estimated ink levels. Change printer settings Use the control panel to change the printer function and settings, print reports, or get help for the Auto Answer function, fax logs, and the fax sound volume. HP ePrint icon: Opens the Web Services Summary menu, where you can...
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...Touch (Home) to return to see the available options. 3. After selecting a function, touch setting you want to change settings for the printer. 1. TIP: Touch (Home) to return to change the printer settings or print reports, use the options available on the control panel display to the Home screen. To change the... To change the settings. Follow the prompts on the Setup menu. 1. From the control panel display, on the printer control panel display, swipe left and touch ( Setup ). 2. ENWW Control panel features 7 From the Home screen on the Home screen, touch the icon...
...Touch (Home) to return to see the available options. 3. After selecting a function, touch setting you want to change settings for the printer. 1. TIP: Touch (Home) to return to change the printer settings or print reports, use the options available on the control panel display to the Home screen. To change the... To change the settings. Follow the prompts on the Setup menu. 1. From the control panel display, on the printer control panel display, swipe left and touch ( Setup ). 2. ENWW Control panel features 7 From the Home screen on the Home screen, touch the icon...
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...: When prompted during paper loading, change the default large, medium, or small paper size detected by printer The printer can change the paper settings on page 120. 2. Click the Settings tab. 3. From the left menu, click Preferences, click Tray and Paper Management, and then ... web server 1. Open the embedded web server (EWS). Click Apply. 8 Chapter 1 Get started ENWW For more information, see Open the embedded web server on the printer control panel to match the paper you are using.
...: When prompted during paper loading, change the default large, medium, or small paper size detected by printer The printer can change the paper settings on page 120. 2. Click the Settings tab. 3. From the left menu, click Preferences, click Tray and Paper Management, and then ... web server 1. Open the embedded web server (EWS). Click Apply. 8 Chapter 1 Get started ENWW For more information, see Open the embedded web server on the printer control panel to match the paper you are using.
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... from major paper manufacturers. Look for papers with any inkjet printer. Photo printing ● HP Premium Plus Photo Paper HP Premium Plus Photo Paper is designed to save you want the best print quality, HP recommends using paper designed for casual photo printing. glossy or ...variety of office paper. Get sharp, crisp images when you can share them right off the printer. Paper basics The printer is HP's highest-quality photo paper for your best photos. With HP Premium Plus Photo Paper, you use this paper with the ColorLok logo in several sizes, including...
... from major paper manufacturers. Look for papers with any inkjet printer. Photo printing ● HP Premium Plus Photo Paper HP Premium Plus Photo Paper is designed to save you want the best print quality, HP recommends using paper designed for casual photo printing. glossy or ...variety of office paper. Get sharp, crisp images when you can share them right off the printer. Paper basics The printer is HP's highest-quality photo paper for your best photos. With HP Premium Plus Photo Paper, you use this paper with the ColorLok logo in several sizes, including...
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... brochures, mailers, and calendars. ● HP Brochure Paper 180g Matte or HP Professional Paper 180 Matte These papers are glossy-coated on standard multipurpose or copy paper. Order HP paper supplies The printer is a high-quality multifunction paper. HP recommends plain papers with no show-through, ... and vivid, print after print. printer. Original HP inks and HP Advanced Photo Paper have been designed to www.hp.com . It is acid-free for optimum print quality. Use HP paper for longer lasting documents. ● HP Office Paper HP Office Paper is designed to meet high...
... brochures, mailers, and calendars. ● HP Brochure Paper 180g Matte or HP Professional Paper 180 Matte These papers are glossy-coated on standard multipurpose or copy paper. Order HP paper supplies The printer is a high-quality multifunction paper. HP recommends plain papers with no show-through, ... and vivid, print after print. printer. Original HP inks and HP Advanced Photo Paper have been designed to www.hp.com . It is acid-free for optimum print quality. Use HP paper for longer lasting documents. ● HP Office Paper HP Office Paper is designed to meet high...
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... All Programs, click HP, click the folder for the printer, and then select the icon with the printer name. After installing the HP printer software, depending on your operating system, do one of the following: NOTE: If you are using the HP Smart app instead of the printer software, see Use the HP Smart app to configure the printer settings, check...
... All Programs, click HP, click the folder for the printer, and then select the icon with the printer name. After installing the HP printer software, depending on your operating system, do one of the following: NOTE: If you are using the HP Smart app instead of the printer software, see Use the HP Smart app to configure the printer settings, check...
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.... 12 Chapter 1 Get started ENWW The app might not be available in all printer models. Use the HP Smart app to print, scan, and troubleshoot HP Smart helps you can also get the HP Smart app, visit 123.hp.com to download and install the app. Some features might not be available with ...click Start, and then select HP Smart from the HP Smart app on page 43, and Get help To install the HP Smart app and connect to your printer by using the HP Smart app on page 127. For information, see Print using the HP Smart app on page 25, Scan using the HP Smart app on iOS, Android, Windows...
.... 12 Chapter 1 Get started ENWW The app might not be available in all printer models. Use the HP Smart app to print, scan, and troubleshoot HP Smart helps you can also get the HP Smart app, visit 123.hp.com to download and install the app. Some features might not be available with ...click Start, and then select HP Smart from the HP Smart app on page 43, and Get help To install the HP Smart app and connect to your printer by using the HP Smart app on page 127. For information, see Print using the HP Smart app on page 25, Scan using the HP Smart app on iOS, Android, Windows...
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...and then touch the desired option. ENWW Sleep mode 13 To change the Sleep mode settings from the printer control panel 1. NOTE: If you do not see Open the embedded web server on the printer control panel display, swipe left and touch ( Setup ). Sleep mode ● Power usage is reduced... while in Sleep mode. ● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity. ● The Power button light is dimmed and the printer control panel display is off in Sleep mode. ● Pressing any button on the control ...
...and then touch the desired option. ENWW Sleep mode 13 To change the Sleep mode settings from the printer control panel 1. NOTE: If you do not see Open the embedded web server on the printer control panel display, swipe left and touch ( Setup ). Sleep mode ● Power usage is reduced... while in Sleep mode. ● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity. ● The Power button light is dimmed and the printer control panel display is off in Sleep mode. ● Pressing any button on the control ...
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...panel 1. To turn Quiet Mode off by default. NOTE: The Quiet mode tab is available only if the printer is off . Touch Quiet Mode. 3. Open the EWS. For more information, see Open the HP printer software (Windows) on page 120. 2. Click On or Off. 4. For more information, see Open the...From the Home screen, touch ( Setup ). 2. To turn it on, and then touch OK to turn Quiet Mode on or off from the HP printer software. 3. Click Save Setting. Quiet Mode Quiet Mode slows down printing to Schedule, and then change start time and end time of the schedule....
...panel 1. To turn Quiet Mode off by default. NOTE: The Quiet mode tab is available only if the printer is off . Touch Quiet Mode. 3. Open the EWS. For more information, see Open the HP printer software (Windows) on page 120. 2. Click On or Off. 4. For more information, see Open the...From the Home screen, touch ( Setup ). 2. To turn it on, and then touch OK to turn Quiet Mode on or off from the HP printer software. 3. Click Save Setting. Quiet Mode Quiet Mode slows down printing to Schedule, and then change start time and end time of the schedule....
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..., you must use . ● Auto-Off is enabled when the printer is turned on, if the printer does not have network, fax or Wi-Fi Direct capability, or is not using these capabilities. ● Auto-Off is disabled when a printer's wireless or Wi-Fi Direct capability is turned on or when... a printer with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection. Auto-Off turns the...
..., you must use . ● Auto-Off is enabled when the printer is turned on, if the printer does not have network, fax or Wi-Fi Direct capability, or is not using these capabilities. ● Auto-Off is disabled when a printer's wireless or Wi-Fi Direct capability is turned on or when... a printer with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection. Auto-Off turns the...
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2 Print ● Load media ● Print documents ● Print photos ● Print envelopes ● Print using the HP Smart app ● Print using the maximum dpi ● Print using a Mac desktop or laptop ● Print with mobile devices ● Tips for print success ● View print job status and manage print jobs (Windows) ● Customize your printer (Windows) ENWW 17
2 Print ● Load media ● Print documents ● Print photos ● Print envelopes ● Print using the HP Smart app ● Print using the maximum dpi ● Print using a Mac desktop or laptop ● Print with mobile devices ● Tips for print success ● View print job status and manage print jobs (Windows) ● Customize your printer (Windows) ENWW 17
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Raise the input tray. 2. Slide the paper-width guide to match the paper you are using. If you are loading small-size paper (like photo paper), make sure the paper stack is aligned with the short edge down until it stops. Insert a stack of paper into the input tray with the farright side of paper down and the print-side up, and slide the stack of the tray. 18 Chapter 2 Print ENWW To load paper 1. Load media NOTE: When prompted, change the paper settings on the printer control panel to the left. 3.
Raise the input tray. 2. Slide the paper-width guide to match the paper you are using. If you are loading small-size paper (like photo paper), make sure the paper stack is aligned with the short edge down until it stops. Insert a stack of paper into the input tray with the farright side of paper down and the print-side up, and slide the stack of the tray. 18 Chapter 2 Print ENWW To load paper 1. Load media NOTE: When prompted, change the paper settings on the printer control panel to the left. 3.
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...your mouse over each option to load the correct paper in the input tray. 5. To learn more about the options in your printer is open. To print on the Printing Shortcuts or Printing Shortcut tab. NOTE: If you change the paper size, be sure ... the Properties dialog box. 6. To print a document (Windows) 1. From the File menu in the printer driver, hover your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select the appropriate options on both sides of the page (Windows) 1. To learn...
...your mouse over each option to load the correct paper in the input tray. 5. To learn more about the options in your printer is open. To print on the Printing Shortcuts or Printing Shortcut tab. NOTE: If you change the paper size, be sure ... the Properties dialog box. 6. To print a document (Windows) 1. From the File menu in the printer driver, hover your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select the appropriate options on both sides of the page (Windows) 1. To learn...