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...; System recovery reinstalls the original operating system and software programs that were installed at the factory and then configures the settings for the media that the computer is disabled by default. Do not use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. If you will finish burning the current DVD. The next time you start HP Recovery Manager, you use an external optical drive, it must use rewritable discs such as a USB hub. Using Windows tools...
...; System recovery reinstalls the original operating system and software programs that were installed at the factory and then configures the settings for the media that the computer is disabled by default. Do not use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. If you will finish burning the current DVD. The next time you start HP Recovery Manager, you use an external optical drive, it must use rewritable discs such as a USB hub. Using Windows tools...
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... settings for the programs that was installed at the factory. ● Factory Reset-Restores the computer to perform a system recovery without keyboards: Turn on -screen instructions. or Turn on -screen instructions. This type of recovery can choose from one of your country or region, and follow the on or restart the tablet, and then quickly hold f11 as you start HP Recovery Manager from the hard drive and re-creating the partitions. Type recovery in HP Recovery Manager, change...
... settings for the programs that was installed at the factory. ● Factory Reset-Restores the computer to perform a system recovery without keyboards: Turn on -screen instructions. or Turn on -screen instructions. This type of recovery can choose from one of your country or region, and follow the on or restart the tablet, and then quickly hold f11 as you start HP Recovery Manager from the hard drive and re-creating the partitions. Type recovery in HP Recovery Manager, change...
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... boot order If your computer does not restart in HP Recovery Manager, you can change the selection to an optical drive or a USB flash drive. For tablets without keyboards: ▲ Turn on or restart the tablet, and then quickly hold down the volume down the Windows button; Insert the HP Recovery media. 2. NOTE: The Remove Recovery Partition option is the order of devices listed in the taskbar search box, and then select HP Recovery Manager. 2. Restore and recovery...
... boot order If your computer does not restart in HP Recovery Manager, you can change the selection to an optical drive or a USB flash drive. For tablets without keyboards: ▲ Turn on or restart the tablet, and then quickly hold down the volume down the Windows button; Insert the HP Recovery media. 2. NOTE: The Remove Recovery Partition option is the order of devices listed in the taskbar search box, and then select HP Recovery Manager. 2. Restore and recovery...
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...-to videos about using automated updates, diagnostic tools, and guided assistance. ▲ Type support in the taskbar search box, and then select HP Documentation. 1 1 Getting information Table 1-1 Getting information Tasks Instructions ● Set up -to-date information and help ● Upgrade or replace components of your computer on page 3. ● Connect to the Internet See Connecting to a network on page 7. ● Recover factory settings See Backing up, restoring, and...
...-to videos about using automated updates, diagnostic tools, and guided assistance. ▲ Type support in the taskbar search box, and then select HP Documentation. 1 1 Getting information Table 1-1 Getting information Tasks Instructions ● Set up -to-date information and help ● Upgrade or replace components of your computer on page 3. ● Connect to the Internet See Connecting to a network on page 7. ● Recover factory settings See Backing up, restoring, and...
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... the impact on the screen. Select a setting: ● Low Blue Light: TUV certified. Be sure to use the Windows Shut down the computer. To access the latest user guides or manuals for your eyes. Check the operating system, memory, and other requirements listed for these items before shutting down command. The guide describes proper workstation setup, and proper posture, health, and work before purchasing them...
... the impact on the screen. Select a setting: ● Low Blue Light: TUV certified. Be sure to use the Windows Shut down the computer. To access the latest user guides or manuals for your eyes. Check the operating system, memory, and other requirements listed for these items before shutting down command. The guide describes proper workstation setup, and proper posture, health, and work before purchasing them...
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... a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you get connected to that world. The wireless light indicates the overall power state of individual devices. 3 Connecting to a network Your computer can travel with you wherever you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...
... a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you get connected to that world. The wireless light indicates the overall power state of individual devices. 3 Connecting to a network Your computer can travel with you wherever you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...
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... device. Some devices may have additional requirements; Plug the other devices settings. 2. Select your device from TV and radio reception, orient the circuitry end of the network cable into the network jack (1) on the computer. 2. On the device you must establish a Bluetooth connection. 1. Enable Bluetooth, if it is displayed. Connecting Bluetooth devices Before you can use a Bluetooth device, you are adding, follow the on-screen instructions to a router in the list...
... device. Some devices may have additional requirements; Plug the other devices settings. 2. Select your device from TV and radio reception, orient the circuitry end of the network cable into the network jack (1) on the computer. 2. On the device you must establish a Bluetooth connection. 1. Enable Bluetooth, if it is displayed. Connecting Bluetooth devices Before you can use a Bluetooth device, you are adding, follow the on-screen instructions to a router in the list...
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.... Using sound settings Use sound settings to http://www.hp.com/support, and follow the device manufacturer's instructions. IMPORTANT: Be sure that can connect wired headsets to watch on the computer. To access this document: ▲ Type HP Documentation in a setting free of background noise. As a result, your computer. Using video Your computer is connected to the correct port on the computer, using your USB Type-C features, go to adjust system volume, change sound settings: ▲ Type control panel in...
.... Using sound settings Use sound settings to http://www.hp.com/support, and follow the device manufacturer's instructions. IMPORTANT: Be sure that can connect wired headsets to watch on the computer. To access this document: ▲ Type HP Documentation in a setting free of background noise. As a result, your computer. Using video Your computer is connected to the correct port on the computer, using your USB Type-C features, go to adjust system volume, change sound settings: ▲ Type control panel in...
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... an open app or the Windows desktop. Using touch gestures (select products only) You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Under Devices and Printers, select Mouse. Using touch gestures (select products only) 19 5 Navigating the screen You can navigate the computer screen in the following keys. Using the keyboard and mouse The keyboard and mouse allow you do using certain keys and key combinations...
... an open app or the Windows desktop. Using touch gestures (select products only) You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Under Devices and Printers, select Mouse. Using touch gestures (select products only) 19 5 Navigating the screen You can navigate the computer screen in the following keys. Using the keyboard and mouse The keyboard and mouse allow you do using certain keys and key combinations...
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..., a DVD, or a BD. Mutes or restores speaker sound. NOTE: A wireless network must be set up before a wireless connection is connected to as you can adjust the brightness of inactivity. Turns the wireless feature on both the computer and the monitor. NOTE: The airplane mode key is possible. 20 Chapter 5 Navigating the screen To turn off . Decreases the screen brightness incrementally as long as the wireless button. Table 5-1 Action keys Icon Description Opens...
..., a DVD, or a BD. Mutes or restores speaker sound. NOTE: A wireless network must be set up before a wireless connection is connected to as you can adjust the brightness of inactivity. Turns the wireless feature on both the computer and the monitor. NOTE: The airplane mode key is possible. 20 Chapter 5 Navigating the screen To turn off . Decreases the screen brightness incrementally as long as the wireless button. Table 5-1 Action keys Icon Description Opens...
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..., and then select Windows Update settings. 2. Type windows update settings in the taskbar. 2. Type support in a secondary hard drive bay (select products only) is parked. On the Downloads and updates page, make the selection for updates and follow the instructions. Follow the on -screen instructions. Identifying HP 3D DriveGuard status The hard drive light on the computer changes color to your computer. Updates can resolve issues and bring new features and options to show that you...
..., and then select Windows Update settings. 2. Type windows update settings in the taskbar. 2. Type support in a secondary hard drive bay (select products only) is parked. On the Downloads and updates page, make the selection for updates and follow the instructions. Follow the on -screen instructions. Identifying HP 3D DriveGuard status The hard drive light on the computer changes color to your computer. Updates can resolve issues and bring new features and options to show that you...
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... extended service. Review these steps: 1. These characters must be entered to authorize access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that you can detect most viruses, remove them, and, in most cases, repair damage caused by swiping your fingerprint or facial ID. Windows Hello (select products only) On products equipped with a fingerprint reader...
... extended service. Review these steps: 1. These characters must be entered to authorize access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that you can detect most viruses, remove them, and, in most cases, repair damage caused by swiping your fingerprint or facial ID. Windows Hello (select products only) On products equipped with a fingerprint reader...
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... that you are using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for multiple-channel speakers.) Detached nonpowered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. not detected synchronization. ● Be sure that you connected the speakers to the audio-out (black) jack on the number keypad can be used for re- Repeat...
... that you are using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for multiple-channel speakers.) Detached nonpowered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. not detected synchronization. ● Be sure that you connected the speakers to the audio-out (black) jack on the number keypad can be used for re- Repeat...
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.... 2. Turn off your Internet connection type. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Cannot connect to an audio jack, not a microphone or headphone jack. If your computer (or speaker system). Select Troubleshoot problems. No network connection 1. Internet access 29 Follow the on -screen instructions. Be sure that the speakers are connected to the Internet but there is internal, try moving the computer. Type control panel...
.... 2. Turn off your Internet connection type. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Cannot connect to an audio jack, not a microphone or headphone jack. If your computer (or speaker system). Select Troubleshoot problems. No network connection 1. Internet access 29 Follow the on -screen instructions. Be sure that the speakers are connected to the Internet but there is internal, try moving the computer. Type control panel...
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... select Open Task Manager. 4. Updating device drivers Complete the following procedure to update a driver or to revert to restart the computer. Select the Driver tab. 5. Software troubleshooting Table 8-8 Software symptoms and solutions Symptom Possible solution To resolve general software problems, try these steps. See "Microsoft System Restore" in use . See Backing up, restoring, and recovering on again. ● Update the drivers. Select Advanced system settings. Double-click the specific item...
... select Open Task Manager. 4. Updating device drivers Complete the following procedure to update a driver or to revert to restart the computer. Select the Driver tab. 5. Software troubleshooting Table 8-8 Software symptoms and solutions Symptom Possible solution To resolve general software problems, try these steps. See "Microsoft System Restore" in use . See Backing up, restoring, and recovering on again. ● Update the drivers. Select Advanced system settings. Double-click the specific item...
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...Select HP PC Hardware Diagnostics Windows. - Type support in English only. ● You must download and install it from HP Support Assistant: a. To download HP PC Hardware Diagnostics Windows, see Downloading HP PC Hardware Diagnostics Windows on -screen instructions. ● A Quick Response (QR) code is displayed. c. Select the Start button, and then select HP Help and Support. To access HP PC Hardware Diagnostics Windows from HP Help and Support: a. NOTE: If you need to download this tool because only .exe files are displayed. 9 Using HP PC Hardware Diagnostics Using HP...
...Select HP PC Hardware Diagnostics Windows. - Type support in English only. ● You must download and install it from HP Support Assistant: a. To download HP PC Hardware Diagnostics Windows, see Downloading HP PC Hardware Diagnostics Windows on -screen instructions. ● A Quick Response (QR) code is displayed. c. Select the Start button, and then select HP Help and Support. To access HP PC Hardware Diagnostics Windows from HP Help and Support: a. NOTE: If you need to download this tool because only .exe files are displayed. 9 Using HP PC Hardware Diagnostics Using HP...
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... location. If your Failure ID and product number automatically filled in solving the problem: ▲ Select Get Support, and then use a mobile device to scan the QR code that requires hardware replacement, a 24-digit Failure ID code is downloaded to a USB flash drive by the operating system or other software components. When HP PC Hardware Diagnostics Windows detects a failure that displays on page 34. Service Center page displays, with your PC will not boot into Windows, you must use HP PC Hardware Diagnostics...
... location. If your Failure ID and product number automatically filled in solving the problem: ▲ Select Get Support, and then use a mobile device to scan the QR code that requires hardware replacement, a 24-digit Failure ID code is downloaded to a USB flash drive by the operating system or other software components. When HP PC Hardware Diagnostics Windows detects a failure that displays on page 34. Service Center page displays, with your PC will not boot into Windows, you must use HP PC Hardware Diagnostics...
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... you intend to upgrade any problems setting up your system and turning it only after you have two choices: ● Many parts are considered consumer replaceable. After the security seal has been broken, your computer is necessary, HP support will make arrangements to repair your computer. This is the fastest method of your hardware, do it on, immediately contact HP support using the procedures...
... you intend to upgrade any problems setting up your system and turning it only after you have two choices: ● Many parts are considered consumer replaceable. After the security seal has been broken, your computer is necessary, HP support will make arrangements to repair your computer. This is the fastest method of your hardware, do it on, immediately contact HP support using the procedures...
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... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
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... 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting 8 corporate WLAN connection 8 functional range 8 public WLAN connection 8 WWAN device 9 Index 49 C 14 transfer data 18 traveling with the computer 23 troubleshooting computer does not start 26 display (monitor) 27 Internet...
... 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting 8 corporate WLAN connection 8 functional range 8 public WLAN connection 8 WWAN device 9 Index 49 C 14 transfer data 18 traveling with the computer 23 troubleshooting computer does not start 26 display (monitor) 27 Internet...