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User Guide - Page 2
...
First Edition: November 2013
Document Part Number: 742532-002
Product notice
This guide describes features that are set forth in all editions of the computer, please contact your country. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to the refund policy of Windows functionality. Select Drivers & Downloads, and then follow...
User Guide - Page 7
...9679; Upgrade or replace components of your computer performance and resolves problems quickly by using automated updates, diagnostic tools, and guided assistance.
- 1 Getting information
Tasks
Instructions
● Set up your computer
From the Start screen, type support, and then select the HP Support Assistant app. or -
specifications for your computer model
● Order parts and...
User Guide - Page 10
... service purchased from an Internet service provider, and a wireless router (purchased separately). From the Start screen, type help, and then select Help and Support. NOTE: To set up your computer Select My computer, and then select User guides, or go to install additional hardware devices or software. From the Start screen, type support, and then select the HP Support...
User Guide - Page 15
... for more extensive troubleshooting refer to turn the monitor on the computer.
2. Error message: Invalid system disk or Non-System disk or Disk error
When drive activity stops, remove the optical disc inside the optical drive, and then press the spacebar on or start
Be sure that are still having trouble, contact support. Computer does...
User Guide - Page 20
... solve your computer, use the System Recovery program.
Select the System protection tab on -screen instructions.
14 Chapter 5 Troubleshooting See System Recovery on -screen instructions. See "Updating device drivers," in use before you have installed on your problem. 1. Select the arrow to a configuration that was installed. To revert to add restore points manually: 1.
User Guide - Page 32
... Warranty and Technical Support guide.
26 Chapter 10 Support information These services are described in this chapter. There are considered consumer replaceable. This must be done first before you set up your new computer. For instructions on setting up your computer, see the Setup Instructions poster or Setting up your computer on , immediately contact HP support using the procedures...
Start Here - Page 2
... http://www.hp.com/support, and select your seller. Nothing herein should be available on your seller. First Edition: August 2015
Document Part Number: 830252-001
Product notice
This guide describes features that are available in the express warranty statements accompanying such products and services. Some features may require upgraded and/or separately purchased hardware, drivers and...
Start Here - Page 5
... recovery information For details about your country. Go to http://www.hp.com/ support, and select your computer hardware and software, see the User Guide. Select Drivers & Downloads, and then follow the on-screen instructions.
1 1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your computer.
User Guide 1 - Page 9
...
Tasks
Instructions
● Set up , restoring, and recovering on page 26. Then select User Guides.
● Order parts and find your computer
● Connect to a TV (select products only)
For HP support, go to http://www.hp.com/support, and follow the instructions to driver updates
● Read frequently asked questions
● Troubleshoot the most common
See Troubleshooting on...
User Guide 1 - Page 15
... wired or wireless network connection. Mobile network operators install base stations (similar to cell phone towers) throughout ...wireless access point. ● HP Mobile Broadband Module-Gives you to set up a connection or network, ...repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...
User Guide 1 - Page 30
...To update drivers: 1. Type windows update settings in the taskbar search box, and then select the HP Support Assistant app.
‒ or - Cleaning your programs and drivers on a regular basis. Follow the on-screen instructions. Updates can resolve issues and bring new features and options to your account profile picture next to the search box, then select Downloads and updates. 3.
Updating...
User Guide 1 - Page 33
... entered to authorize access to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The...service.
To set up Windows Hello, follow the on your fingerprint or facial ID.
Unauthorized access to your system and its data from unauthorized access. Windows critical security updates Updates to add both a password...
User Guide 1 - Page 38
...To update a driver, select Update Driver, and then follow the on page 37.
Select the startup items that was installed. If prompted, select Restart to a configuration that you are prompted for an administrator password or confirmation, type the password or provide confirmation.
2.
Select the Startup tab, and then select Open Task Manager.
4. Software troubleshooting...
User Guide 1 - Page 41
... Windows, follow the on-screen instructions to select the
specific Windows diagnostics version to be necessary to download the software to scan the QR code that are provided. Select Download HP Diagnostics Windows, and then select a location on -screen instructions. - The tool is functioning properly. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you to...
User Guide 1 - Page 55
... intend to have parts replaced, you have any of your hardware, do it on setting up your new computer. Customer support for repairs
If your computer needs to be repaired or to upgrade any problems setting up your system and turning it only after you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to repair your computer. There...
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