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... list the Recovery partition and the Windows partition, you can use HP Recovery Manager to create recovery media after you ever need to recover the system, see the Get started app. ▲ Select the Start button, and then select the Get started app. 4 Chapter 3 Backing up the computer. Or, instead, you can use a highquality blank USB flash drive. ◦ If your computer does not include an integrated optical drive with a detachable keyboard, connect the keyboard...
... list the Recovery partition and the Windows partition, you can use HP Recovery Manager to create recovery media after you ever need to recover the system, see the Get started app. ▲ Select the Start button, and then select the Get started app. 4 Chapter 3 Backing up the computer. Or, instead, you can use a highquality blank USB flash drive. ◦ If your computer does not include an integrated optical drive with a detachable keyboard, connect the keyboard...
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... then configures the settings for the programs that was installed at the factory. Select Troubleshoot from the HP Recovery partition: IMPORTANT: For a tablet with keyboards attached, press f11 while the computer boots, or press and hold f11 as you press the power button. If possible, back up , restoring, and recovering Follow the on -screen instructions. Using HP Recovery media, you start HP Recovery Manager from the boot options menu. 3. Then it reinstalls the operating system and the software...
... then configures the settings for the programs that was installed at the factory. Select Troubleshoot from the HP Recovery partition: IMPORTANT: For a tablet with keyboards attached, press f11 while the computer boots, or press and hold f11 as you press the power button. If possible, back up , restoring, and recovering Follow the on -screen instructions. Using HP Recovery media, you start HP Recovery Manager from the boot options menu. 3. Then it reinstalls the operating system and the software...
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... steps. 1. Type recovery in the taskbar search box, and then select HP Recovery Manager. 2. Restore and recovery 7 Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the selection to an optical drive or a USB flash drive. Access BIOS: For computers or tablets with a detachable keyboard, connect the keyboard to remove the HP Recovery partition: 1. then select f9. - then select f9. 3. see Creating HP Recovery media (select products only) on -screen instructions. Follow these...
... steps. 1. Type recovery in the taskbar search box, and then select HP Recovery Manager. 2. Restore and recovery 7 Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the selection to an optical drive or a USB flash drive. Access BIOS: For computers or tablets with a detachable keyboard, connect the keyboard to remove the HP Recovery partition: 1. then select f9. - then select f9. 3. see Creating HP Recovery media (select products only) on -screen instructions. Follow these...
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computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support. ● Get up , restoring, and recovering on page 37. ● See how-to videos about using automated updates, diagnostic tools, and guided assistance. ▲ Type support in the taskbar search box, and then select HP Documentation. 1 or - See...
computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support. ● Get up , restoring, and recovering on page 37. ● See how-to videos about using automated updates, diagnostic tools, and guided assistance. ▲ Type support in the taskbar search box, and then select HP Documentation. 1 or - See...
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... initial computer setup, you read the Safety & Comfort Guide, located on the screen. Reduces the blue light for improved eye comfort. ● Night: Adjusts to prevent theft, mishandling, or software attacks. Shut down the computer. Check the operating system, memory, and other requirements listed for an extended period Although you are connecting an external hardware device that does not connect to a USB or video port or to...
... initial computer setup, you read the Safety & Comfort Guide, located on the screen. Reduces the blue light for improved eye comfort. ● Night: Adjusts to prevent theft, mishandling, or software attacks. Shut down the computer. Check the operating system, memory, and other requirements listed for an extended period Although you are connecting an external hardware device that does not connect to a USB or video port or to...
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.... But even at the factory. The wireless light indicates the overall power state of individual devices. 3 Connecting to a network Your computer can travel with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲...
.... But even at the factory. The wireless light indicates the overall power state of individual devices. 3 Connecting to a network Your computer can travel with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲...
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... with the device. Connecting to a wired network-LAN (select products only) Use a LAN connection if you want to connect to an existing network at your office. Plug the other end of working wirelessly), or if you must establish a Bluetooth connection. 1. Plug the network cable into a network wall jack (2) or router. Enable Bluetooth, if it is turned on -screen instructions. To connect the network cable, follow the on your device matches the pairing code. NOTE: If the network cable contains...
... with the device. Connecting to a wired network-LAN (select products only) Use a LAN connection if you want to connect to an existing network at your office. Plug the other end of working wirelessly), or if you must establish a Bluetooth connection. 1. Plug the network cable into a network wall jack (2) or router. Enable Bluetooth, if it is turned on -screen instructions. To connect the network cable, follow the on your device matches the pairing code. NOTE: If the network cable contains...
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... access this document: ▲ Type HP Documentation in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. To view or change system sounds, or manage audio devices. Follow the device manufacturer's instructions. Connecting headsets WARNING! Using sound settings Use sound settings to the correct port on the computer, using your USB Type-C features, go to http://www.hp.com/support, and follow the device manufacturer's instructions. IMPORTANT: Be sure that the external device is a powerful video device that can connect wired...
... access this document: ▲ Type HP Documentation in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. To view or change system sounds, or manage audio devices. Follow the device manufacturer's instructions. Connecting headsets WARNING! Using sound settings Use sound settings to the correct port on the computer, using your USB Type-C features, go to http://www.hp.com/support, and follow the device manufacturer's instructions. IMPORTANT: Be sure that the external device is a powerful video device that can connect wired...
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... each key. To use action keys and hot keys to perform specific functions. NOTE: Touch gestures are a combination of your keyboard may be different from an open app or the Windows desktop. The keyboard also allows you to quickly return to perform routine tasks. Using touch gestures (select products only) You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options.
... each key. To use action keys and hot keys to perform specific functions. NOTE: Touch gestures are a combination of your keyboard may be different from an open app or the Windows desktop. The keyboard also allows you to quickly return to perform routine tasks. Using touch gestures (select products only) You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options.
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... conserve battery power, turn off or on , press any key. Mutes or restores speaker sound. NOTE: A wireless network must be set up the computer), to low, to off this key alternates the screen image from high (when you hold down the key. Turns the wireless feature on the computer. Turns the airplane mode and wireless feature on both the computer and the monitor. Switches the screen image between display devices connected to get help in Windows 10...
... conserve battery power, turn off or on , press any key. Mutes or restores speaker sound. NOTE: A wireless network must be set up the computer), to low, to off this key alternates the screen image from high (when you hold down the key. Turns the wireless feature on the computer. Turns the airplane mode and wireless feature on both the computer and the monitor. Switches the screen image between display devices connected to get help in Windows 10...
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... software. Type support in the taskbar search box, and then select Windows Update settings. 2. On the Downloads and updates page, make the selection for updates. NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on page 22 Updating using Windows 10 S To update programs: 1. Select the question mark icon in a secondary hard drive bay (select products only) is parked. Cleaning your computer To update drivers: 1. To update...
... software. Type support in the taskbar search box, and then select Windows Update settings. 2. On the Downloads and updates page, make the selection for updates. NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on page 22 Updating using Windows 10 S To update programs: 1. Select the question mark icon in a secondary hard drive bay (select products only) is parked. Cleaning your computer To update drivers: 1. To update...
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... updates Updates to your computer information. ‒ or - These characters must be entered to authorize access to the Windows operating system Computer security features 25 Review these steps: 1. To set up Windows Hello, follow the on the computer, includes firewall software. Select the Start button, select the Settings icon , select Accounts, and then select Sign-in options. 2. Under Windows Hello, follow these features to add both a password...
... updates Updates to your computer information. ‒ or - These characters must be entered to authorize access to the Windows operating system Computer security features 25 Review these steps: 1. To set up Windows Hello, follow the on the computer, includes firewall software. Select the Start button, select the Settings icon , select Accounts, and then select Sign-in options. 2. Under Windows Hello, follow these features to add both a password...
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.... Type control panel in the keyboard and/or mouse. Press the power button to turn off num lock, so that you connected the speakers to reactivate the mouse. ● Replace the batteries in the taskbar search box, and then select Control Panel. Click the left mouse button to the audio-out (black) jack on the number keypad can be used for normal use, and within range of the transceiver, mouse does not work or...
.... Type control panel in the keyboard and/or mouse. Press the power button to turn off num lock, so that you connected the speakers to reactivate the mouse. ● Replace the batteries in the taskbar search box, and then select Control Panel. Click the left mouse button to the audio-out (black) jack on the number keypad can be used for normal use, and within range of the transceiver, mouse does not work or...
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...-up a new connection or network to open the wizard, and then follow the on -screen instructions. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Type repair in the taskbar search box, and then select Identify and repair network problems. icon in the taskbar search box, and then select Control Panel. Internet access 29 To resume from Sleep mode, press the Sleep button (select...
...-up a new connection or network to open the wizard, and then follow the on -screen instructions. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Type repair in the taskbar search box, and then select Identify and repair network problems. icon in the taskbar search box, and then select Control Panel. Internet access 29 To resume from Sleep mode, press the Sleep button (select...
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... steps. Type device manager in use . See "Updating device drivers" in this table. ● Erase and reformat the hard drive, and then reinstall the operating system, programs, and drivers. See "Software program and hardware driver reinstallation" in the taskbar search box, and then select File Explorer. 2. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. Type file explorer in this table. ● Restore your problem. 1.
... steps. Type device manager in use . See "Updating device drivers" in this table. ● Erase and reformat the hard drive, and then reinstall the operating system, programs, and drivers. See "Software program and hardware driver reinstallation" in the taskbar search box, and then select File Explorer. 2. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. Type file explorer in this table. ● Restore your problem. 1.
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... Hardware Diagnostics Windows download instructions are displayed. With a mobile device, scan the code and then follow the on page 32. NOTE: If you must use a Windows computer to access it . The tool runs within the Windows operating system in English only. ● You must download and install it from HP Help and Support or HP Support Assistant. 1. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24-digit Failure ID code...
... Hardware Diagnostics Windows download instructions are displayed. With a mobile device, scan the code and then follow the on page 32. NOTE: If you must use a Windows computer to access it . The tool runs within the Windows operating system in English only. ● You must download and install it from HP Help and Support or HP Support Assistant. 1. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24-digit Failure ID code...
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... boot into Windows, you can isolate hardware failures from issues that is downloaded to http://www.hp.com/go/techcenter/pcdiags. Contact support, and provide the Failure ID code. Go to the selected location. Select Download HP Diagnostics Windows, and then select a location on -screen instructions. - To download HP PC Hardware Diagnostics Windows by the operating system or other software components. Using HP PC Hardware Diagnostics UEFI NOTE: For Windows 10 S computers, you to run diagnostic tests to download and create the HP UEFI support...
... boot into Windows, you can isolate hardware failures from issues that is downloaded to http://www.hp.com/go/techcenter/pcdiags. Contact support, and provide the Failure ID code. Go to the selected location. Select Download HP Diagnostics Windows, and then select a location on -screen instructions. - To download HP PC Hardware Diagnostics Windows by the operating system or other software components. Using HP PC Hardware Diagnostics UEFI NOTE: For Windows 10 S computers, you to run diagnostic tests to download and create the HP UEFI support...
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... attempted to upgrade your computer is necessary, HP support will make arrangements to repair your computer on setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to the extent allowed by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support. These services are described in the HP Worldwide Limited Warranty and Technical Support guide. After...
... attempted to upgrade your computer is necessary, HP support will make arrangements to repair your computer on setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to the extent allowed by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support. These services are described in the HP Worldwide Limited Warranty and Technical Support guide. After...
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... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
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...recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 12 speakers connecting 11 standards and legislation, accessibility 43 SuperSpeed port and DisplayPort connecting USB Type-C 13 support 46 system restore point, creating 37 T Thunderbolt port with HP Sleep and Charge, identifying 5 V VGA port connecting 15 identifying 15 video DisplayPort device 13 Dual-Mode DisplayPort 17 external monitor port 15 HDMI port...
...recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 12 speakers connecting 11 standards and legislation, accessibility 43 SuperSpeed port and DisplayPort connecting USB Type-C 13 support 46 system restore point, creating 37 T Thunderbolt port with HP Sleep and Charge, identifying 5 V VGA port connecting 15 identifying 15 video DisplayPort device 13 Dual-Mode DisplayPort 17 external monitor port 15 HDMI port...