Resolving Start Up and No Boot Problems Checklist
Page 1
...hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all other methods fail, use this checklist as a guide when trying to... of a disk drive and fan turning. If there is a device conflict or failure. Connect an external monitor to help with diagnostics testing Contact HP for technical assistance. Disconnect all peripheral devices and remove all CD/DVDs, SD cards, USB devices, peripherals and do not connect the battery), press...
...hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all other methods fail, use this checklist as a guide when trying to... of a disk drive and fan turning. If there is a device conflict or failure. Connect an external monitor to help with diagnostics testing Contact HP for technical assistance. Disconnect all peripheral devices and remove all CD/DVDs, SD cards, USB devices, peripherals and do not connect the battery), press...
Resolving Start Up and No Boot Problems Checklist
Page 2
... run in Safe mode to install an update or patch. Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable automatic... auto-restart to view error message o Search www.microsoft.com for terms in error message o Search www.hp.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select...
... run in Safe mode to install an update or patch. Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable automatic... auto-restart to view error message o Search www.microsoft.com for terms in error message o Search www.hp.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select...