User Guide
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...-in 27 Change the HP Photosmart Pro print plug-in defaults 27 Install the HP Photosmart Pro print plug-in 27 Use application-based color management 27 Use printer-based color management 29 4 Care and maintenance 33 Leave the printer on 33 Replace the ink cartridges 33 Check the ink... levels 34 Replace the ink cartridges 34 Replace faulty printheads ...
...-in 27 Change the HP Photosmart Pro print plug-in defaults 27 Install the HP Photosmart Pro print plug-in 27 Use application-based color management 27 Use printer-based color management 29 4 Care and maintenance 33 Leave the printer on 33 Replace the ink cartridges 33 Check the ink... levels 34 Replace the ink cartridges 34 Replace faulty printheads ...
User Guide
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Printer hardware problems 46 Printing problems 47 Error messages ...50 Paper errors 51 Printer setup errors 52 Ink cartridge and printhead errors 53 Network errors 54 6 HP support ...57 Support process 57 HP support by phone 57 Phone support period 57 Placing a call 57 After the phone support period 58 Additional warranty options 58... the printer software on a Mac 63 Use the embedded web server 64 Print a network settings page 64 B Specifications...65 System requirements 65 Printer specifications 66 C HP Warranty...69 Index...71 2 HP Photosmart Pro B9100 series printer
Printer hardware problems 46 Printing problems 47 Error messages ...50 Paper errors 51 Printer setup errors 52 Ink cartridge and printhead errors 53 Network errors 54 6 HP support ...57 Support process 57 HP support by phone 57 Phone support period 57 Placing a call 57 After the phone support period 58 Additional warranty options 58... the printer software on a Mac 63 Use the embedded web server 64 Print a network settings page 64 B Specifications...65 System requirements 65 Printer specifications 66 C HP Warranty...69 Index...71 2 HP Photosmart Pro B9100 series printer
User Guide
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..., and then click Launch/Show HP Solution Center. Flashes blue if the printer is the part of printer 1 Printer screen: Check the ink levels and see print or error messages here. 2 Control panel: Use these buttons to open the door and insert or remove ink cartridges. 6 On button: Press to... turn on the CD with the side to the HP Photosmart software that comes on the printer. Printer parts Front of the printer software which controls the printer. ...
..., and then click Launch/Show HP Solution Center. Flashes blue if the printer is the part of printer 1 Printer screen: Check the ink levels and see print or error messages here. 2 Control panel: Use these buttons to open the door and insert or remove ink cartridges. 6 On button: Press to... turn on the CD with the side to the HP Photosmart software that comes on the printer. Printer parts Front of the printer software which controls the printer. ...
User Guide
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... or options. ● Press Cancel to indicate the ink level of each colored ink cartridge in the order of the colored dots. Printer menu Press Menu to it has submenus...to print a test page containing information about the printer such as the condition of the ink cartridges, the printer serial number, and the firmware version. The printer menu structure The following options are...information, see Troubleshooting. 8 Ink level dots: These dots show you the position of each cartridge in the ink cartridge stalls below. See Print a test page. ● Print sample page: Select this option...
... or options. ● Press Cancel to indicate the ink level of each colored ink cartridge in the order of the colored dots. Printer menu Press Menu to it has submenus...to print a test page containing information about the printer such as the condition of the ink cartridges, the printer serial number, and the firmware version. The printer menu structure The following options are...information, see Troubleshooting. 8 Ink level dots: These dots show you the position of each cartridge in the ink cartridge stalls below. See Print a test page. ● Print sample page: Select this option...
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... finishes, the printer prints a test page. Glossy in the printer box is also used for each of the ink cartridges. See Clean the printheads automatically. ● Calibrate printer: - Load Letter or A4-sized HP Advanced Photo Paper - Show IP address: Select this option to give consistent and accurate color reproduction. Closed loop...
... finishes, the printer prints a test page. Glossy in the printer box is also used for each of the ink cartridges. See Clean the printheads automatically. ● Calibrate printer: - Load Letter or A4-sized HP Advanced Photo Paper - Show IP address: Select this option to give consistent and accurate color reproduction. Closed loop...
User Guide
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... sensor checks the printhead nozzles for 24 hours or more. For optimal printing results, HP recommends using only HP ink cartridges. For more printheads. Inserting an incorrect cartridge may have to install the ink cartridge. HP does not recommend modifying or refilling HP cartridges. The printer performs a self-servicing routine if the printer is not covered by the...
... sensor checks the printhead nozzles for 24 hours or more. For optimal printing results, HP recommends using only HP ink cartridges. For more printheads. Inserting an incorrect cartridge may have to install the ink cartridge. HP does not recommend modifying or refilling HP cartridges. The printer performs a self-servicing routine if the printer is not covered by the...
User Guide
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... following eight ink cartridges: ● HP 38 Photo Black (PK) Pigment ink cartridge ● HP 38 Light Gray (LG) Pigment ink cartridge ● HP 38 Matte Black (MK) Pigment ink cartridge ● HP 38 Cyan (C) Pigment ink cartridge ● HP 38 Magenta (M) Pigment ink cartridge ● HP 38 Yellow (Y) Pigment ink cartridge ● HP 38 Light Magenta (LM) Pigment ink cartridge ● HP 38 Light Cyan...
... following eight ink cartridges: ● HP 38 Photo Black (PK) Pigment ink cartridge ● HP 38 Light Gray (LG) Pigment ink cartridge ● HP 38 Matte Black (MK) Pigment ink cartridge ● HP 38 Cyan (C) Pigment ink cartridge ● HP 38 Magenta (M) Pigment ink cartridge ● HP 38 Yellow (Y) Pigment ink cartridge ● HP 38 Light Magenta (LM) Pigment ink cartridge ● HP 38 Light Cyan...
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.... HP Photosmart Pro B9100 series User Guide 35 If you are replacing ink cartridges, check that need to ensure proper contact. 5. To replace the ink cartridges 1. Unwrap the ink cartridges, and then insert each cartridge into its color-coded stall in the orientation shown. Remove the ink cartridges that you are using the correct cartridges. Grasp a cartridge and...
.... HP Photosmart Pro B9100 series User Guide 35 If you are replacing ink cartridges, check that need to ensure proper contact. 5. To replace the ink cartridges 1. Unwrap the ink cartridges, and then insert each cartridge into its color-coded stall in the orientation shown. Remove the ink cartridges that you are using the correct cartridges. Grasp a cartridge and...
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When you receive an ink expiration message, you have cleaned the printheads, call HP support. Reattaching the tape damages the ink cartridge. HP recommends replacing the expired ink cartridges. Replace faulty printheads If a message appears on the printer screen directing you that the printhead needs to ...be replaced, purchase a replacement printhead, and then follow these tips to help maintain HP ink cartridges and ensure consistent print quality: ● Keep all of the following four printheads must be correctly installed for information on...
When you receive an ink expiration message, you have cleaned the printheads, call HP support. Reattaching the tape damages the ink cartridge. HP recommends replacing the expired ink cartridges. Replace faulty printheads If a message appears on the printer screen directing you that the printhead needs to ...be replaced, purchase a replacement printhead, and then follow these tips to help maintain HP ink cartridges and ensure consistent print quality: ● Keep all of the following four printheads must be correctly installed for information on...
User Guide
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...moisten a cotton swab with the ink nozzle plate facing up. Insert the printhead in the main tray, HP Photosmart Pro B9100 series User Guide 41 Gather the following items to the ink cartridge. Doing so will not stick to clean the nozzles on . 2. Caution 2 Do not leave the ...printhead outside the printer for more than this might contain contaminants that can damage the ink cartridge). - Sheets of paper with distilled water and squeeze any excess water from your fingers. Remove a printhead and place it against a clean ...
...moisten a cotton swab with the ink nozzle plate facing up. Insert the printhead in the main tray, HP Photosmart Pro B9100 series User Guide 41 Gather the following items to the ink cartridge. Doing so will not stick to clean the nozzles on . 2. Caution 2 Do not leave the ...printhead outside the printer for more than this might contain contaminants that can damage the ink cartridge). - Sheets of paper with distilled water and squeeze any excess water from your fingers. Remove a printhead and place it against a clean ...
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...the printer screen directing you to be replaced, see Align and calibrate the printer. Select Print test page, and then press OK. 42 HP Photosmart Pro B9100 series printer If the support staff tell you that you are misaligned, or if the alignment page does not print correctly ...Load Letter or A4-sized HP Advanced Photo Paper - To reset the closed loop calibration 1. Print a test page You can print a test page to perform the alignment and calibration. However, if colors in the photos you install a new printhead, use a different type of the ink cartridges. Use Letter or A4-...
...the printer screen directing you to be replaced, see Align and calibrate the printer. Select Print test page, and then press OK. 42 HP Photosmart Pro B9100 series printer If the support staff tell you that you are misaligned, or if the alignment page does not print correctly ...Load Letter or A4-sized HP Advanced Photo Paper - To reset the closed loop calibration 1. Print a test page You can print a test page to perform the alignment and calibration. However, if colors in the photos you install a new printhead, use a different type of the ink cartridges. Use Letter or A4-...
User Guide
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The printer makes noises when I ? Printing problems Note Before contacting HP support, read this section for troubleshooting tips or go to install and replace ink cartridges and printheads. Tip View the How do I turn it on, or starts making noises after sitting unused for longer print times in...on the power strip, and then turn on the printer. ● The power cord could be plugged into the printer correctly from the HP Solution Center to ensure it does not indicate a problem with the printer. Printing is performing an automatic maintenance procedure to see Leave the ...
The printer makes noises when I ? Printing problems Note Before contacting HP support, read this section for troubleshooting tips or go to install and replace ink cartridges and printheads. Tip View the How do I turn it on, or starts making noises after sitting unused for longer print times in...on the power strip, and then turn on the printer. ● The power cord could be plugged into the printer correctly from the HP Solution Center to ensure it does not indicate a problem with the printer. Printing is performing an automatic maintenance procedure to see Leave the ...
User Guide
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.... ● The printer might have already loaded paper in and turn it from the printer, and then replace the rear door. HP Photosmart Pro B9100 series User Guide 49 If needed, gently move the printhead assembly to one side to print Solution Direct sunlight could ...be set properly. Plug the printer back in preparation for instructions. Colors are clogged. For more information, see Replace the ink cartridges. ● You might need attention. The paper jammed while printing or no page came out of direct sunlight. Dry conditions can cause paper...
.... ● The printer might have already loaded paper in and turn it from the printer, and then replace the rear door. HP Photosmart Pro B9100 series User Guide 49 If needed, gently move the printhead assembly to one side to print Solution Direct sunlight could ...be set properly. Plug the printer back in preparation for instructions. Colors are clogged. For more information, see Replace the ink cartridges. ● You might need attention. The paper jammed while printing or no page came out of direct sunlight. Dry conditions can cause paper...
User Guide
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... specialty media tray, place the media 15 mm (0.5 inches) to "Managed by Application," or disable color management. For best results, use HP Advanced Photo Paper. ● You might be a problem with a printhead. Try the following workarounds, or increase your color management strategy to...side of aligning it into the following types: ● Paper errors ● Printer setup errors ● Ink cartridge and printhead errors ● Network errors 50 HP Photosmart Pro B9100 series printer Close all applications except the application you are printing a landscape image, rotate it flush...
... specialty media tray, place the media 15 mm (0.5 inches) to "Managed by Application," or disable color management. For best results, use HP Advanced Photo Paper. ● You might be a problem with a printhead. Try the following workarounds, or increase your color management strategy to...side of aligning it into the following types: ● Paper errors ● Printer setup errors ● Ink cartridge and printhead errors ● Network errors 50 HP Photosmart Pro B9100 series printer Close all applications except the application you are printing a landscape image, rotate it flush...
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...media from the power source. Error message: Paper jam. Remove the rear door. Load paper then press OK. HP Photosmart Pro B9100 series User Guide 51 Paper errors Before contacting HP support, read this section for flatness. Place the media in a plastic bag and gently bend it in and ...in as far as it from the back of media using the specialty media tray, the printer performs a preliminary test to install and replace ink cartridges and printheads. Error message: Remove media. Remove media and check flatness. Press OK to print again. Solution Load paper, and then press OK...
...media from the power source. Error message: Paper jam. Remove the rear door. Load paper then press OK. HP Photosmart Pro B9100 series User Guide 51 Paper errors Before contacting HP support, read this section for flatness. Place the media in a plastic bag and gently bend it in and ...in as far as it from the back of media using the specialty media tray, the printer performs a preliminary test to install and replace ink cartridges and printheads. Error message: Remove media. Remove media and check flatness. Press OK to print again. Solution Load paper, and then press OK...
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... size that you are using. Printer setup errors Before contacting HP support, read this does not work, go to match the paper you have installed the ink cartridges, the printer primes the ink cartridges to install and replace ink cartridges and printheads. Solution The first time you remove the setup ...caps from the ink line. If you set up the printer, follow the directions in the ink cartridge compartment on the printer screen to www.hp.com/support or contact HP support. Close the ink cartridge door. The name of the printer. After you are prompted on the front of...
... size that you are using. Printer setup errors Before contacting HP support, read this does not work, go to match the paper you have installed the ink cartridges, the printer primes the ink cartridges to install and replace ink cartridges and printheads. Solution The first time you remove the setup ...caps from the ink line. If you set up the printer, follow the directions in the ink cartridge compartment on the printer screen to www.hp.com/support or contact HP support. Close the ink cartridge door. The name of the printer. After you are prompted on the front of...
User Guide
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...of time, the printer prompts you have loaded HP Advanced Photo Paper - Make sure that you have loaded HP Advanced Photo Paper - animations available from the HP Solution Center to see Replace the ink cartridges. The following cartridge(s) is open. Cannot print. For more information.... Glossy in the following ink cartridge(s) appears to continue. Error message: Non-optimal alignment. Press OK to be old or damaged. Ink cartridge and printhead errors Before contacting HP support, read this does not work, replace the cartridge. HP Photosmart Pro B9100 series User Guide...
...of time, the printer prompts you have loaded HP Advanced Photo Paper - Make sure that you have loaded HP Advanced Photo Paper - animations available from the HP Solution Center to see Replace the ink cartridges. The following cartridge(s) is open. Cannot print. For more information.... Glossy in the following ink cartridge(s) appears to continue. Error message: Non-optimal alignment. Press OK to be old or damaged. Ink cartridge and printhead errors Before contacting HP support, read this does not work, replace the cartridge. HP Photosmart Pro B9100 series User Guide...
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.../region. Solution The printer cannot find help for the embedded web server. The original HP ink in this section for installing the ink cartridges and printheads. Replace the cartridge with one that does not work with the printer. Remove the printheads and follow the... the printheads has not been installed correctly. If your network requires a 54 HP Photosmart Pro B9100 series printer For more information, see Replace the ink cartridges. Network errors Before contacting HP support, read this printer. The ink in the Quick Start guide for troubleshooting...
.../region. Solution The printer cannot find help for the embedded web server. The original HP ink in this section for installing the ink cartridges and printheads. Replace the cartridge with one that does not work with the printer. Remove the printheads and follow the... the printheads has not been installed correctly. If your network requires a 54 HP Photosmart Pro B9100 series printer For more information, see Replace the ink cartridges. Network errors Before contacting HP support, read this printer. The ink in the Quick Start guide for troubleshooting...
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... temperature range: -30-65° C (-22-149° F) HP 38 Photo Black (PK) Pigment ink cartridge HP 38 Light Gray (LG) Pigment ink cartridge HP 38 Matte Black (MK) Pigment ink cartridge HP 38 Cyan (C) Pigment ink cartridge HP 38 Magenta (M) Pigment ink cartridge HP 38 Yellow (Y) Pigment ink cartridge HP 38 Light Magenta (LM) Pigment ink cartridge HP 38 Light Cyan (LC) Pigment ink...
... temperature range: -30-65° C (-22-149° F) HP 38 Photo Black (PK) Pigment ink cartridge HP 38 Light Gray (LG) Pigment ink cartridge HP 38 Matte Black (MK) Pigment ink cartridge HP 38 Cyan (C) Pigment ink cartridge HP 38 Magenta (M) Pigment ink cartridge HP 38 Yellow (Y) Pigment ink cartridge HP 38 Light Magenta (LM) Pigment ink cartridge HP 38 Light Cyan (LC) Pigment ink...
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... requirements 65 control panel 4, 8 D documentation, printer 3 E electronic Help 3 error messages 50 ethernet 59 ethernet port 5 H help , electronic 3 Hewlett-Packard Company notices 4 HP Software Update 43 HP Solution Center 3 I ink cartridge door 4 ink cartridges checking ink levels 34 testing 42 L loading paper 12 M main tray 4 menu, printer 8 N network settings page 64 networking connecting printer to...
... requirements 65 control panel 4, 8 D documentation, printer 3 E electronic Help 3 error messages 50 ethernet 59 ethernet port 5 H help , electronic 3 Hewlett-Packard Company notices 4 HP Software Update 43 HP Solution Center 3 I ink cartridge door 4 ink cartridges checking ink levels 34 testing 42 L loading paper 12 M main tray 4 menu, printer 8 N network settings page 64 networking connecting printer to...