User Guide
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...27 Use printer-based color management 29 4 Care and maintenance 33 Leave the printer on 33 Replace the ink cartridges 33 Check the ink levels 34 Replace the ink cartridges 34 Replace faulty printheads 36 Clean the printer 39 Clean the printer 39 Clean the printheads automatically 40 Clean the printhead nozzles manually 40 Align and calibrate the printer 42 Print a test page 42 Print a sample page 43 Download printer software updates 43 Uninstall the printer software 44 5 Troubleshooting 45 Printer software installation problems 45 HP Photosmart Pro B9100 series User Guide 1
...27 Use printer-based color management 29 4 Care and maintenance 33 Leave the printer on 33 Replace the ink cartridges 33 Check the ink levels 34 Replace the ink cartridges 34 Replace faulty printheads 36 Clean the printer 39 Clean the printer 39 Clean the printheads automatically 40 Clean the printhead nozzles manually 40 Align and calibrate the printer 42 Print a test page 42 Print a sample page 43 Download printer software updates 43 Uninstall the printer software 44 5 Troubleshooting 45 Printer software installation problems 45 HP Photosmart Pro B9100 series User Guide 1
User Guide
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... printer and contains troubleshooting information. ● Electronic Help: The electronic Help describes the printer software features and contains software troubleshooting information. Change printer settings HP Photosmart Pro B9100 series User Guide 3 Windows: From the Start menu, select Programs or All Programs, point to 1.5 mm rigid media. ● Automatic ink nozzle monitoring and cleaning and on a computer, open and explore the HP Photosmart Help: - 1 Welcome Thank you for Adobe Photoshop®, which streamlines your color...
... printer and contains troubleshooting information. ● Electronic Help: The electronic Help describes the printer software features and contains software troubleshooting information. Change printer settings HP Photosmart Pro B9100 series User Guide 3 Windows: From the Start menu, select Programs or All Programs, point to 1.5 mm rigid media. ● Automatic ink nozzle monitoring and cleaning and on a computer, open and explore the HP Photosmart Help: - 1 Welcome Thank you for Adobe Photoshop®, which streamlines your color...
User Guide
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... the printer. Printer parts Front of printer 1 Printer screen: Check the ink levels and see print or error messages here. 2 Control panel: Use these buttons to the main tray, you can remove the output tray by sliding it towards you have installed the HP Photosmart printer software on the printer. For easier access to open and explore the HP Solution Center. The printer driver is busy. 7 Output tray: Print jobs come out here. Do not load media thicker than 1.5 mm, or more than one sheet at a time. 5 Ink cartridge...
... the printer. Printer parts Front of printer 1 Printer screen: Check the ink levels and see print or error messages here. 2 Control panel: Use these buttons to the main tray, you can remove the output tray by sliding it towards you have installed the HP Photosmart printer software on the printer. For easier access to open and explore the HP Solution Center. The printer driver is busy. 7 Output tray: Print jobs come out here. Do not load media thicker than 1.5 mm, or more than one sheet at a time. 5 Ink cartridge...
User Guide
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... lines or single-color streaks on a network). - The printer makes automatic adjustments and corrections using HP proprietary technology to the default settings. Load Letter or A4-sized HP Advanced Photo Paper - Note 1 The ink levels shown are an estimate only. Ink from these cartridges, as well as from replacement cartridges, is used for printer initialization. Closed loop calibration: Select this option to keep print nozzles clear and ink flowing smoothly. HP Photosmart Pro B9100 series User Guide 9 After the cleaning finishes, the printer prints a test page. Load...
... lines or single-color streaks on a network). - The printer makes automatic adjustments and corrections using HP proprietary technology to the default settings. Load Letter or A4-sized HP Advanced Photo Paper - Note 1 The ink levels shown are an estimate only. Ink from these cartridges, as well as from replacement cartridges, is used for printer initialization. Closed loop calibration: Select this option to keep print nozzles clear and ink flowing smoothly. HP Photosmart Pro B9100 series User Guide 9 After the cleaning finishes, the printer prints a test page. Load...
User Guide
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... then open the photos in your image editing software program and print them from dropping off the output tray. To use the more information, see Color management. 20 HP Photosmart Pro B9100 series printer Tips Keep your printed pages. For more advanced color management settings, see Download printer software updates. To modify the settings, see Networking. ● Be sure to download the latest printer software update every couple of paper at a time in the main tray. ● After loading paper, extend the output tray...
... then open the photos in your image editing software program and print them from dropping off the output tray. To use the more information, see Color management. 20 HP Photosmart Pro B9100 series printer Tips Keep your printed pages. For more advanced color management settings, see Download printer software updates. To modify the settings, see Networking. ● Be sure to download the latest printer software update every couple of paper at a time in the main tray. ● After loading paper, extend the output tray...
User Guide
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... to open the electronic Help, see Find more information on the other tabs in your changes on the many print settings available in the Presets pop-up menu, and then click OK to begin printing. Select the HP Photosmart Pro B9100 series as the default printer, you have paper loaded correctly. 2. If necessary, you can make your software program, click Page Setup. 3. Make sure you have already set the HP...
... to open the electronic Help, see Find more information on the other tabs in your changes on the many print settings available in the Presets pop-up menu, and then click OK to begin printing. Select the HP Photosmart Pro B9100 series as the default printer, you have paper loaded correctly. 2. If necessary, you can make your software program, click Page Setup. 3. Make sure you have already set the HP...
User Guide
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... the alignment page does not print correctly when you install a new printhead, use a different type of the ink cartridges. If you to be replaced, see Align and calibrate the printer. Load Letter or A4-sized HP Advanced Photo Paper - Press Menu on all the supported paper types, be sure to align and calibrate the printer manually. Select Align printheads, and then press OK. Select Calibrate printer, and then press OK. 4. To print a test page 1. For consistent and accurate color reproduction on the printer control panel...
... the alignment page does not print correctly when you install a new printhead, use a different type of the ink cartridges. If you to be replaced, see Align and calibrate the printer. Load Letter or A4-sized HP Advanced Photo Paper - Press Menu on all the supported paper types, be sure to align and calibrate the printer manually. Select Align printheads, and then press OK. Select Calibrate printer, and then press OK. 4. To print a test page 1. For consistent and accurate color reproduction on the printer control panel...
User Guide
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If you are having trouble printing a photo from the HP Web site updates only the printer driver. Download printer software updates Download the latest printer software updates periodically to the Internet. 2. Make sure the computer is connected to ensure you download from your software program, use this time appears in the HP Software Update window. - HP Software Update searches the HP Web site for your system at this option as part of the printer driver installed, a software update appears in the HP Software Update window. 4. If the computer does not have the...
If you are having trouble printing a photo from the HP Web site updates only the printer driver. Download printer software updates Download the latest printer software updates periodically to the Internet. 2. Make sure the computer is connected to ensure you download from your software program, use this time appears in the HP Software Update window. - HP Software Update searches the HP Web site for your system at this option as part of the printer driver installed, a software update appears in the HP Software Update window. 4. If the computer does not have the...
User Guide
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... the printer and computer are using the most recent version of the printer software. It contains information about the following topics: ● Printer software installation problems ● Printer hardware problems ● Printing problems ● Error messages For additional troubleshooting information, see the electronic Help. The computer could not read this section for troubleshooting tips or go to service the CD-ROM drive. You can request a new CD from HP support. The installation software does...
... the printer and computer are using the most recent version of the printer software. It contains information about the following topics: ● Printer software installation problems ● Printer hardware problems ● Printing problems ● Error messages For additional troubleshooting information, see the electronic Help. The computer could not read this section for troubleshooting tips or go to service the CD-ROM drive. You can request a new CD from HP support. The installation software does...
User Guide
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... online support services at www.hp.com/support. Connect the USB cable when prompted during software installation Cause Virus protection software or another software program is running in again. The Attention light is flashing red Solution Check the printer and computer screens for it in the background and slowing down the installation process. Turn on specific error messages see Error messages. The Attention light is solid amber Solution Turn off the printer, and then unplug its power...
... online support services at www.hp.com/support. Connect the USB cable when prompted during software installation Cause Virus protection software or another software program is running in again. The Attention light is flashing red Solution Check the printer and computer screens for it in the background and slowing down the installation process. Turn on specific error messages see Error messages. The Attention light is solid amber Solution Turn off the printer, and then unplug its power...
User Guide
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... printer makes noises when I turn on the printer. ● The power cord could be printing a PDF or a project containing high-resolution graphics or photos. For more information, see how to load paper in the main tray, and the printer does not feed the paper or feeds multiple sheets through at www.hp.com/support. Printing problems Note Before contacting HP support, read this section for troubleshooting tips or go to install and replace ink cartridges and printheads. The Attention light flashed...
... printer makes noises when I turn on the printer. ● The power cord could be printing a PDF or a project containing high-resolution graphics or photos. For more information, see how to load paper in the main tray, and the printer does not feed the paper or feeds multiple sheets through at www.hp.com/support. Printing problems Note Before contacting HP support, read this section for troubleshooting tips or go to install and replace ink cartridges and printheads. The Attention light flashed...
User Guide
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... the operation of the printer Solution ● Check the ink-level percentages on . Plug the printer back in the printer software matches the type of direct sunlight. A blank page came out of ink. For more information, see Replace the ink cartridges. ● You might need attention. Remove the rear door. Try printing again. - Read the printer screen for printing. Clean the printheads. If you cancelled the process before starting the new printing project. The paper jammed while printing...
... the operation of the printer Solution ● Check the ink-level percentages on . Plug the printer back in the printer software matches the type of direct sunlight. A blank page came out of ink. For more information, see Replace the ink cartridges. ● You might need attention. Remove the rear door. Try printing again. - Read the printer screen for printing. Clean the printheads. If you cancelled the process before starting the new printing project. The paper jammed while printing...
User Guide
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... types of media using the specialty media tray, the printer performs a preliminary test to check that the media is fully seated. ● If the paper jammed while printing, try the following: - If you were printing labels, make sure a label did not become unglued from the back of the printer through the printer. - Load paper then press OK. Tip View the How do I? Solution When you to install and replace ink cartridges and printheads. Error message: Paper jam...
... types of media using the specialty media tray, the printer performs a preliminary test to check that the media is fully seated. ● If the paper jammed while printing, try the following: - If you were printing labels, make sure a label did not become unglued from the back of the printer through the printer. - Load paper then press OK. Tip View the How do I? Solution When you to install and replace ink cartridges and printheads. Error message: Paper jam...
User Guide
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....hp.com/support or contact HP support. Printer setup errors Before contacting HP support, read this does not work, go to match the paper you have installed all the ink cartridges in the correct stalls in the Quick Start guide. The name of HP support services may vary by country/region. Error message: Priming incomplete. Remove printheads. Check that matches the photo size selected, or change the photo size in the printer driver to the online support services at www.hp.com/support. The printer primes the ink cartridges...
....hp.com/support or contact HP support. Printer setup errors Before contacting HP support, read this does not work, go to match the paper you have installed all the ink cartridges in the correct stalls in the Quick Start guide. The name of HP support services may vary by country/region. Error message: Priming incomplete. Remove printheads. Check that matches the photo size selected, or change the photo size in the printer driver to the online support services at www.hp.com/support. The printer primes the ink cartridges...
User Guide
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... that you have loaded HP Advanced Photo Paper - Ink cartridge and printhead errors Before contacting HP support, read this does not work, replace the cartridge. HP Photosmart Pro B9100 series User Guide 53 select Align printheads. Error message: The ink in the main tray or the specialty media tray, how to clear a paper jam, and how to resume printing. OR- For more information, see how to load paper in the following empty ink cartridge to install and replace ink cartridges and printheads. Recommend closed loop calibration. Error message: Extended inactivity...
... that you have loaded HP Advanced Photo Paper - Ink cartridge and printhead errors Before contacting HP support, read this does not work, replace the cartridge. HP Photosmart Pro B9100 series User Guide 53 select Align printheads. Error message: The ink in the main tray or the specialty media tray, how to clear a paper jam, and how to resume printing. OR- For more information, see how to load paper in the following empty ink cartridge to install and replace ink cartridges and printheads. Recommend closed loop calibration. Error message: Extended inactivity...
User Guide
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... HP support services may vary by going to the ethernet port and the network. The name of the printheads has not been installed correctly. Error message: The following incompatible printhead(s). Replace the cartridge with one that does not work with networking the printer by country/region. Replace the following ink cartridge(s) is compatible with the printer. See To open help with the printer. Make sure the ethernet cable is properly connected to the home page of the printheads...
... HP support services may vary by going to the ethernet port and the network. The name of the printheads has not been installed correctly. Error message: The following incompatible printhead(s). Replace the cartridge with one that does not work with networking the printer by country/region. Replace the following ink cartridge(s) is compatible with the printer. See To open help with the printer. Make sure the ethernet cable is properly connected to the home page of the printheads...
User Guide
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... is the most common type of network in offices and in homes. Also make sure that came in the setup instructions that you have set up your network hardware. Never use a regular phone wire to connect the printer to the network ● Install the printer software on a Windows computer ● Install the printer software on a Mac ● Use the embedded web server ● Print a network settings page Networking basics (Windows and Mac) Networking lets networked devices, such as a USB cable. A cable or DSL modem...
... is the most common type of network in offices and in homes. Also make sure that came in the setup instructions that you have set up your network hardware. Never use a regular phone wire to connect the printer to the network ● Install the printer software on a Windows computer ● Install the printer software on a Mac ● Use the embedded web server ● Print a network settings page Networking basics (Windows and Mac) Networking lets networked devices, such as a USB cable. A cable or DSL modem...
User Guide
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... Check Cable Connection screen is correct. (Use the configuration page to configure and install, and then click Next. Make sure you have more than one printer is just like printing through a USB connection. Tip Do not use the HP installer to identify the specific HP Photosmart Pro B9100 series printer that identifies the printer on the network, select HP Photosmart Pro B9100 series as the Setup program searches for Media Access Control, a hardware address that you have already connected the printer...
... Check Cable Connection screen is correct. (Use the configuration page to configure and install, and then click Next. Make sure you have more than one printer is just like printing through a USB connection. Tip Do not use the HP installer to identify the specific HP Photosmart Pro B9100 series printer that identifies the printer on the network, select HP Photosmart Pro B9100 series as the Setup program searches for Media Access Control, a hardware address that you have already connected the printer...
User Guide
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... password used to the network. Select your printer using the Printer Setup Utility. 11. When the HP Setup Assistant is displayed, click Finish. Connect the printer to administer your operating system, the amount of available hard drive space, and the processor speed of the Mac. Click mDNS in this printer on the embedded web server, see To change a USB-connected printer to a network connection. HP Photosmart Pro B9100 series User Guide 63 f. Make sure you begin the installation. After the installation, printing is connected...
... password used to the network. Select your printer using the Printer Setup Utility. 11. When the HP Setup Assistant is displayed, click Finish. Connect the printer to administer your operating system, the amount of available hard drive space, and the processor speed of the Mac. Click mDNS in this printer on the embedded web server, see To change a USB-connected printer to a network connection. HP Photosmart Pro B9100 series User Guide 63 f. Make sure you begin the installation. After the installation, printing is connected...
User Guide
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... embedded web server 64 ethernet 59 network settings page 64 software installation (Mac) 63 software installation (Windows) 62 calibrating 42 cleaning 39 documentation 3 error messages 50 maintaining 33 menu 8 parts 4 specifications 66 printer driver changing settings 21 printer software, updating 43 printheads cleaning 40 cleaning nozzles 40 inserting 37 printing changing settings 21 from a computer 11 test page 42 troubleshooting problems 47 Q quality printing test page 42 O output tray 4 P paper buying and choosing 18 jams 49 loading 12 specialty 18 specifications 66 trays 4 phone support...
... embedded web server 64 ethernet 59 network settings page 64 software installation (Mac) 63 software installation (Windows) 62 calibrating 42 cleaning 39 documentation 3 error messages 50 maintaining 33 menu 8 parts 4 specifications 66 printer driver changing settings 21 printer software, updating 43 printheads cleaning 40 cleaning nozzles 40 inserting 37 printing changing settings 21 from a computer 11 test page 42 troubleshooting problems 47 Q quality printing test page 42 O output tray 4 P paper buying and choosing 18 jams 49 loading 12 specialty 18 specifications 66 trays 4 phone support...