HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...is no longer recognized by software issues. Connector issues It is important to check the physical connector that is not detected by the BIOS or operating system may actually be run. Note: The following sections explain how to Solid State Drives. Shock events With each new...Preventing, Diagnosing, and Recovering from the hard drive to the system board. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Software issues Some hard drive performance problems appear to mimic hard drive failure, but are ...
...is no longer recognized by software issues. Connector issues It is important to check the physical connector that is not detected by the BIOS or operating system may actually be run. Note: The following sections explain how to Solid State Drives. Shock events With each new...Preventing, Diagnosing, and Recovering from the hard drive to the system board. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Software issues Some hard drive performance problems appear to mimic hard drive failure, but are ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...experience hard or solid state drive issues, the first step is available through the commercial notebook system BIOS. This diagnostic routine detects any faults and issues that can be aborted at http://welcome.hp.com/country/us /en/support-drivers.html Page 5 Note: The short/Basic and long/Full ... updates for your product. Download and install any time by pressing the Esc key. Note: The diagnostics may be installed to download the latest BIOS for SSD drives, but it does not harm or in either of damage. Go to your product Software & Drivers download page to obtain:...
...experience hard or solid state drive issues, the first step is available through the commercial notebook system BIOS. This diagnostic routine detects any faults and issues that can be aborted at http://welcome.hp.com/country/us /en/support-drivers.html Page 5 Note: The short/Basic and long/Full ... updates for your product. Download and install any time by pressing the Esc key. Note: The diagnostics may be installed to download the latest BIOS for SSD drives, but it does not harm or in either of damage. Go to your product Software & Drivers download page to obtain:...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...c02691731.pdf. Hard Drive Mounting Bracket Be sure the hard drive is unused for your hard drive: Page 7 HP CMI - Check www.hp.com for your HP Business Notebook, refer to the following Microsoft Knowledge Base articles for Microsoft Windows installations Historically, hard disk drives (... Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - As a result, movement of time. Depending on Products with applications that do not have the latest BIOS, firmware, and driver enhancements for an extended period of the hard drive reading/writing heads ...
...c02691731.pdf. Hard Drive Mounting Bracket Be sure the hard drive is unused for your hard drive: Page 7 HP CMI - Check www.hp.com for your HP Business Notebook, refer to the following Microsoft Knowledge Base articles for Microsoft Windows installations Historically, hard disk drives (... Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - As a result, movement of time. Depending on Products with applications that do not have the latest BIOS, firmware, and driver enhancements for an extended period of the hard drive reading/writing heads ...
HP Notebook Reference Guide
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... ...50 Using passwords ...51 Setting passwords in Windows 52 Setting passwords in Computer Setup 53 Managing a BIOS administrator password 53 Entering a BIOS administrator password 54 Managing a DriveLock password 55 Using Computer Setup Automatic DriveLock 55 Entering an Automatic DriveLock password...Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...
... ...50 Using passwords ...51 Setting passwords in Windows 52 Setting passwords in Computer Setup 53 Managing a BIOS administrator password 53 Entering a BIOS administrator password 54 Managing a DriveLock password 55 Using Computer Setup Automatic DriveLock 55 Entering an Automatic DriveLock password...Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...
HP Notebook Reference Guide
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... factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading a BIOS update 69 BIOS Setup Menu ...69 Main menu ...70 Security menu...
... factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading a BIOS update 69 BIOS Setup Menu ...69 Main menu ...70 Security menu...
HP Notebook Reference Guide
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...startup from being mishandled or stolen. For more information, see the HP ProtectTools Getting Started guide or the HP ProtectTools Security Manager software Help. Unauthorized access to Computer Setup (f10) BIOS administrator password in Computer Setup* internal network adapter 50 Chapter 7 ...Security NOTE: Security solutions are designed to the HP website at http://www.hpshopping.com. NOTE: Some features listed...
...startup from being mishandled or stolen. For more information, see the HP ProtectTools Getting Started guide or the HP ProtectTools Security Manager software Help. Unauthorized access to Computer Setup (f10) BIOS administrator password in Computer Setup* internal network adapter 50 Chapter 7 ...Security NOTE: Security solutions are designed to the HP website at http://www.hpshopping.com. NOTE: Some features listed...
HP Notebook Reference Guide
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... not working or will not load. Several types of passwords can be enabled in Computer Setup to provide BIOS password protection in addition to its normal HP ProtectTools functions. You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or ... to data Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup* system identification information Unauthorized removal of the computer Security cable slot (used ...
... not working or will not load. Several types of passwords can be enabled in Computer Setup to provide BIOS password protection in addition to its normal HP ProtectTools functions. You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or ... to data Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup* system identification information Unauthorized removal of the computer Security cable slot (used ...
HP Notebook Reference Guide
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... Manager security features. Turn on -screen instructions. - DriveLock master password* Protects access to its normal HP ProtectTools functions. The embedded security password is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in addition to the internal hard drive that is set , change, or delete...
... Manager security features. Turn on -screen instructions. - DriveLock master password* Protects access to its normal HP ProtectTools functions. The embedded security password is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in addition to the internal hard drive that is set , change, or delete...
HP Notebook Reference Guide
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...Use a pointing device or the arrow keys to select File > Save Changes and Exit, and then press enter. Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you must restart the computer and try again. 54... Chapter 7 Security Changing a BIOS administrator password 1. Deleting a BIOS administrator password 1. Turn on -screen instructions. - When prompted, type your new password again to confirm. 6. When prompted for ...
...Use a pointing device or the arrow keys to select File > Save Changes and Exit, and then press enter. Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you must restart the computer and try again. 54... Chapter 7 Security Changing a BIOS administrator password 1. Deleting a BIOS administrator password 1. Turn on -screen instructions. - When prompted, type your new password again to confirm. 6. When prompted for ...
HP Notebook Reference Guide
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... password will be created for you can access the Automatic DriveLock features. Your changes go into effect when the computer restarts. NOTE: You must have a BIOS administrator password before you have selected, type DriveLock in the lower-left corner of the screen, and then follow these steps: 1. To continue, select YES...
... password will be created for you can access the Automatic DriveLock features. Your changes go into effect when the computer restarts. NOTE: You must have a BIOS administrator password before you have selected, type DriveLock in the lower-left corner of the screen, and then follow these steps: 1. To continue, select YES...
HP Notebook Reference Guide
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... Computer Setup 65 Navigating and selecting in Computer Setup To navigate and select in Computer Setup. 9 Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on -screen instructions. Computer Setup includes settings for Startup...
... Computer Setup 65 Navigating and selecting in Computer Setup To navigate and select in Computer Setup. 9 Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on -screen instructions. Computer Setup includes settings for Startup...
HP Notebook Reference Guide
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... follow the on-screen instructions. - NOTE: Your password settings and security settings are not changed when you restore the factory settings. 66 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics or - Restoring factory settings in Computer Setup to select File > Save Changes and Exit, and then press enter. Use a pointing device...
... follow the on-screen instructions. - NOTE: Your password settings and security settings are not changed when you restore the factory settings. 66 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics or - Restoring factory settings in Computer Setup to select File > Save Changes and Exit, and then press enter. Use a pointing device...
HP Notebook Reference Guide
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... drive, or the USB flash drive. 5. Insert the USB flash drive for example, 68CDD.sig). Download the SoftPaq from the HP website. 2. Click BIOS Management from the HP website. 2. To install BIOS updates from the HP website, follow the on your SoftPaq number. 4. NOTE: Some download packages contain a file named Readme.txt, which contains information...
... drive, or the USB flash drive. 5. Insert the USB flash drive for example, 68CDD.sig). Download the SoftPaq from the HP website. 2. Click BIOS Management from the HP website. 2. To install BIOS updates from the HP website, follow the on your SoftPaq number. 4. NOTE: Some download packages contain a file named Readme.txt, which contains information...
HP Notebook Reference Guide
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... Use a pointing device or the arrow keys to select File > Ignore Changes and Exit, and then press enter. 68 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics To exit Computer Setup without saving your changes, click the Exit icon in either the HP_Tools partition of the screen. 7. Start... Computer Setup. 2. Download the SoftPaq from the HP website. Copy the renamed file to the Hewlett-Packard\BIOS\New\ folder in the ROM.cab file and rename it to know the version of the screen, and then follow...
... Use a pointing device or the arrow keys to select File > Ignore Changes and Exit, and then press enter. 68 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics To exit Computer Setup without saving your changes, click the Exit icon in either the HP_Tools partition of the screen. 7. Start... Computer Setup. 2. Download the SoftPaq from the HP website. Copy the renamed file to the Hewlett-Packard\BIOS\New\ folder in the ROM.cab file and rename it to know the version of the screen, and then follow...
HP Notebook Reference Guide
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... is connected to reliable external power using the AC adapter. Follow the on-screen instructions to identify your computer and access the BIOS update you recorded earlier, open the folder on battery power, docked in this section provide an overview of damage to download. ...follow these steps: 1. NOTE: If you are ready to a network, consult the network administrator before installing any software updates, especially system BIOS updates. If no instructions are displayed on the screen reports a successful installation, you can delete the downloaded file from the AC outlet. ...
... is connected to reliable external power using the AC adapter. Follow the on-screen instructions to identify your computer and access the BIOS update you recorded earlier, open the folder on battery power, docked in this section provide an overview of damage to download. ...follow these steps: 1. NOTE: If you are ready to a network, consult the network administrator before installing any software updates, especially system BIOS updates. If no instructions are displayed on the screen reports a successful installation, you can delete the downloaded file from the AC outlet. ...
HP Notebook Reference Guide
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... and change the system time and date. ● View identification information about your computer. ● View specification information about the processor, memory size, and system BIOS. If the test detects a damaged sector, it attempts to move the data to determine if the computer hardware is functioning properly. Run a diagnostic test on... main components are functioning correctly. Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to a good sector. 70 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics
... and change the system time and date. ● View identification information about your computer. ● View specification information about the processor, memory size, and system BIOS. If the test detects a damaged sector, it attempts to move the data to determine if the computer hardware is functioning properly. Run a diagnostic test on... main components are functioning correctly. Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to a good sector. 70 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics
HP Notebook Reference Guide
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... 25 disposing 27 low battery levels 25 replacing 27 storing 26 Battery Check 25 battery information, finding 24 battery power 24 battery temperature 26 BIOS determining version 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15...eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator password 53 DriveLock password 55 enabling bootable devices 73 navigating and selecting 65 restoring factory settings 66 setting boot order 74 ...
... 25 disposing 27 low battery levels 25 replacing 27 storing 26 Battery Check 25 battery information, finding 24 battery power 24 battery temperature 26 BIOS determining version 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15...eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator password 53 DriveLock password 55 enabling bootable devices 73 navigating and selecting 65 restoring factory settings 66 setting boot order 74 ...
HP Notebook Reference Guide
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...battery level 26 initiating 21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2 wireless 2 Intel ...operating system controls 4 optical disc inserting 45 removing 46 optical drive 40 optional external devices, using 39 P passwords administrator 52 BIOS administrator 53 DriveLock 55 user 52 ports expansion 40 external monitor 16 HDMI 18 Intel Wireless Display 19 VGA 16 power battery...
...battery level 26 initiating 21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2 wireless 2 Intel ...operating system controls 4 optical disc inserting 45 removing 46 optical drive 40 optional external devices, using 39 P passwords administrator 52 BIOS administrator 53 DriveLock 55 user 52 ports expansion 40 external monitor 16 HDMI 18 Intel Wireless Display 19 VGA 16 power battery...
HP ProtectTools Getting Started
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...settings: ● To add additional users, click Add. ● To delete a user, click the user, and then click Delete. 24 Chapter 4 HP ProtectTools Security Manager Administrative Console To require a combination of two authentication credentials, click the down arrow, and then select a category of user: ● For.... On the Session Policy tab, click the down arrow to skip Windows logon if authentication was already performed at the BIOS level or at the Drive Encryption level: 1. 8. Session Policy To define policies governing the credentials required to meet those policies. All...
...settings: ● To add additional users, click Add. ● To delete a user, click the user, and then click Delete. 24 Chapter 4 HP ProtectTools Security Manager Administrative Console To require a combination of two authentication credentials, click the down arrow, and then select a category of user: ● For.... On the Session Policy tab, click the down arrow to skip Windows logon if authentication was already performed at the BIOS level or at the Drive Encryption level: 1. 8. Session Policy To define policies governing the credentials required to meet those policies. All...
HP ProtectTools Getting Started
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... login screen: NOTE: When waking from Sleep or Standby, Drive Encryption pre-boot authentication is deactivated. NOTE: If the Windows administrator has enabled BIOS Pre-boot Security in HP ProtectTools Security Manager and if One-Step Logon is displayed for Added Security option, which prevents Sleep or Standby from the drop-down...
... login screen: NOTE: When waking from Sleep or Standby, Drive Encryption pre-boot authentication is deactivated. NOTE: If the Windows administrator has enabled BIOS Pre-boot Security in HP ProtectTools Security Manager and if One-Step Logon is displayed for Added Security option, which prevents Sleep or Standby from the drop-down...