HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...is not applicable to Solid State Drives. Connector issues It is important to check the physical connector that is not detected by the BIOS or operating system may actually be caused by the notebook. You receive an error message during Power On Self-Test (...: The following sections explain how to the system board. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Symptoms may cause different error messages to be run. In the event of hard drives, manufacturers make improvements...
...is not applicable to Solid State Drives. Connector issues It is important to check the physical connector that is not detected by the BIOS or operating system may actually be caused by the notebook. You receive an error message during Power On Self-Test (...: The following sections explain how to the system board. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Symptoms may cause different error messages to be run. In the event of hard drives, manufacturers make improvements...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...either of damage. Note: The diagnostics may be installed to a USB key. There are new firmware updates for your product. Hard Drive (HDD) & Solid State Drive (SSD) Diagnostics HP Diagnostics In the event you experience hard or solid state drive issues, the first step is to select... halts and a Failure ID or Code is available through the commercial notebook system BIOS. Note: The f2 Self-Test is displayed. When initiated, the diagnostics perform the following URL: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us /en/support.html To launch...
...either of damage. Note: The diagnostics may be installed to a USB key. There are new firmware updates for your product. Hard Drive (HDD) & Solid State Drive (SSD) Diagnostics HP Diagnostics In the event you experience hard or solid state drive issues, the first step is to select... halts and a Failure ID or Code is available through the commercial notebook system BIOS. Note: The f2 Self-Test is displayed. When initiated, the diagnostics perform the following URL: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us /en/support.html To launch...
HP Notebook Reference Guide
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... a BIOS administrator password 54 Managing a DriveLock password 55 Using Computer Setup Automatic DriveLock 55 Entering an Automatic DriveLock password 55 Removing Automatic DriveLock protection 56 Using the fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP...
... a BIOS administrator password 54 Managing a DriveLock password 55 Using Computer Setup Automatic DriveLock 55 Entering an Automatic DriveLock password 55 Removing Automatic DriveLock protection 56 Using the fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP...
HP Notebook Reference Guide
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... Setup 65 Restoring factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading a BIOS update 69 BIOS Setup Menu ...69 Main menu ...70 Security menu 70...
... Setup 65 Restoring factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading a BIOS update 69 BIOS Setup Menu ...69 Main menu ...70 Security menu 70...
HP Notebook Reference Guide
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... account Unauthorized access to data Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in the Windows operating system. ● You can use HP SpareKey to save your password on a USB drive. Using passwords 51 The embedded...
... account Unauthorized access to data Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in the Windows operating system. ● You can use HP SpareKey to save your password on a USB drive. Using passwords 51 The embedded...
HP Notebook Reference Guide
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... file and rename it to your computer (or USB flash drive). 2. Click Update, and follow the on your SoftPaq number. 4. To install BIOS updates from the HP website. The eROMpaq program runs. BIOS management using a SoftPaq 1. Click BIOS Management from the menu and then select Update BIOS. Click Run, and then click Create Bootable USB key. 3. Restart the...
... file and rename it to your computer (or USB flash drive). 2. Click Update, and follow the on your SoftPaq number. 4. To install BIOS updates from the HP website. The eROMpaq program runs. BIOS management using a SoftPaq 1. Click BIOS Management from the menu and then select Update BIOS. Click Run, and then click Create Bootable USB key. 3. Restart the...
HP Notebook Reference Guide
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Copy the renamed file to update the BIOS. Click Update System BIOS, and then click Accept to the Hewlett-Packard\BIOS\New\ folder in either the HP_Tools partition of the hard drive, or the USB flash drive. 5. or - Download the SoftPaq from the HP website. Locate the .bin file ...the computer, and then press esc while the "Press the ESC key for example, 68CDD.sig). Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you are already in c:\swsetup that the UEFI system diagnostics is ...
Copy the renamed file to update the BIOS. Click Update System BIOS, and then click Accept to the Hewlett-Packard\BIOS\New\ folder in either the HP_Tools partition of the hard drive, or the USB flash drive. 5. or - Download the SoftPaq from the HP website. Locate the .bin file ...the computer, and then press esc while the "Press the ESC key for example, 68CDD.sig). Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you are already in c:\swsetup that the UEFI system diagnostics is ...
HP Notebook Reference Guide
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...instructions: Do not disconnect power from the computer by unplugging the power cord from your computer to an optional power source. Identify the BIOS update that has an .exe extension (for example, filename.exe). NOTE: After a message on battery power, docked in this section provide...network administrator before installing any device, cable, or cord. 1. b. Double-click the file that is complete. Do not download or install a BIOS update while the computer is typically Local Disk (C:). 3. NOTE: If you can delete the downloaded file from the AC outlet. The hard drive designation ...
...instructions: Do not disconnect power from the computer by unplugging the power cord from your computer to an optional power source. Identify the BIOS update that has an .exe extension (for example, filename.exe). NOTE: After a message on battery power, docked in this section provide...network administrator before installing any device, cable, or cord. 1. b. Double-click the file that is complete. Do not download or install a BIOS update while the computer is typically Local Disk (C:). 3. NOTE: If you can delete the downloaded file from the AC outlet. The hard drive designation ...
HP Notebook Reference Guide
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...low battery levels 25 replacing 27 storing 26 Battery Check 25 battery information, finding 24 battery power 24 battery temperature 26 BIOS determining version 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15 C cables 1394 37 ...eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator ...
...low battery levels 25 replacing 27 storing 26 Battery Check 25 battery information, finding 24 battery power 24 battery temperature 26 BIOS determining version 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15 C cables 1394 37 ...eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator ...
HP Notebook Reference Guide
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...21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2...optical disc inserting 45 removing 46 optical drive 40 optional external devices, using 39 P passwords administrator 52 BIOS administrator 53 DriveLock 55 user 52 ports expansion 40 external monitor 16 HDMI 18 Intel Wireless Display 19 ... 34 inserting 35 removing 35 software antivirus 58 critical updates 58 Disk Cleanup 43 Index 81
...21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2...optical disc inserting 45 removing 46 optical drive 40 optional external devices, using 39 P passwords administrator 52 BIOS administrator 53 DriveLock 55 user 52 ports expansion 40 external monitor 16 HDMI 18 Intel Wireless Display 19 ... 34 inserting 35 removing 35 software antivirus 58 critical updates 58 Disk Cleanup 43 Index 81
Getting Started HP Notebook
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...replace or upgrade the hard drive and memory modules ● How to perform a backup and recovery ● How to contact customer support ● Computer specifications HP Notebook Reference Guide ● Power management features To access this guide: ● Proper workstation setup, posture, health, and work habits ● Electrical and ...wired and/or wireless network Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country-
...replace or upgrade the hard drive and memory modules ● How to perform a backup and recovery ● How to contact customer support ● Computer specifications HP Notebook Reference Guide ● Power management features To access this guide: ● Proper workstation setup, posture, health, and work habits ● Electrical and ...wired and/or wireless network Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country-
HP Notebook User Guide - Linux
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...Using passwords ...68 Setting passwords in the operating system 68 Setting passwords in Computer Setup 68 Managing a BIOS administrator password 69 Entering a BIOS administrator password 69 Managing a Computer Setup DriveLock password 70 Managing a DriveLock password 70 Entering a DriveLock password...Setup (BIOS) and Advanced System Diagnostics 77 Starting Computer Setup ...77 Using Computer Setup ...77 Navigating and selecting in Computer Setup 77 Restoring factory settings in Computer Setup 78 Updating the BIOS ...79 Determining the BIOS version 79 Downloading a BIOS update 79 Using...
...Using passwords ...68 Setting passwords in the operating system 68 Setting passwords in Computer Setup 68 Managing a BIOS administrator password 69 Entering a BIOS administrator password 69 Managing a Computer Setup DriveLock password 70 Managing a DriveLock password 70 Entering a DriveLock password...Setup (BIOS) and Advanced System Diagnostics 77 Starting Computer Setup ...77 Using Computer Setup ...77 Navigating and selecting in Computer Setup 77 Restoring factory settings in Computer Setup 78 Updating the BIOS ...79 Determining the BIOS version 79 Downloading a BIOS update 79 Using...
HP Notebook User Guide - Linux
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... safety information To access the notices, double-click the HP Documents icon located on the desktop. - Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with several resources to http://www.hp.com/ergo. Go to help ● Software, driver, and BIOS updates ● Accessories available for the device 2 Chapter 1 Welcome Finding...
... safety information To access the notices, double-click the HP Documents icon located on the desktop. - Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with several resources to http://www.hp.com/ergo. Go to help ● Software, driver, and BIOS updates ● Accessories available for the device 2 Chapter 1 Welcome Finding...
HP Notebook User Guide - Linux
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.... To protect against Use this security feature Unauthorized use . When using passwords Unauthorized access to Computer Setup (f10) BIOS Administrator password in Computer Setup* Unauthorized access to the contents of a hard drive DriveLock password in Computer Setup* Unauthorized... to data Boot options feature in Computer Setup* ● Firewall software ● Operating system updates Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup* system identification information Unauthorized removal of the computer Security cable slot...
.... To protect against Use this security feature Unauthorized use . When using passwords Unauthorized access to Computer Setup (f10) BIOS Administrator password in Computer Setup* Unauthorized access to the contents of a hard drive DriveLock password in Computer Setup* Unauthorized... to data Boot options feature in Computer Setup* ● Firewall software ● Operating system updates Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup* system identification information Unauthorized removal of the computer Security cable slot...
HP Notebook User Guide - Linux
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...the arrow keys to select File > Ignore Changes and Exit, and then press enter. Do not download or install a BIOS update while the computer is running on the HP Web site that provides software for your changes, click the Exit icon in an optional docking device, or connected to ... SoftPaqs. Click the option for Startup Menu" message is connected to http://www.hp.com/support, and select your Web browser, go to reliable external power using the AC adapter. Updating the BIOS Updated versions of the BIOS may be displayed by starting Computer Setup. 1. Follow the on -screen instructions ...
...the arrow keys to select File > Ignore Changes and Exit, and then press enter. Do not download or install a BIOS update while the computer is running on the HP Web site that provides software for your changes, click the Exit icon in an optional docking device, or connected to ... SoftPaqs. Click the option for Startup Menu" message is connected to http://www.hp.com/support, and select your Web browser, go to reliable external power using the AC adapter. Updating the BIOS Updated versions of the BIOS may be displayed by starting Computer Setup. 1. Follow the on -screen instructions ...
HP Notebook User Guide - Linux
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... replacing 43 storing 46 temperature 46 battery bay 19 battery light 13, 16 battery release latch 19 BIOS determining version 79 downloading an update 79 updating 79 BIOS administrator password creating 69 entering 69 managing 69 Bluetooth device 27 Bluetooth label 91 boot devices, enabling... handling 49 hard 63 optical 63 E electrostatic discharge 96 embedded numeric keypad keys, identifying 10 embedded numeric keypad, identifying 30 entering a BIOS administrator password 69 external devices 63 external drive 63 external monitor port 15, 16, 37 F fingerprint reader 74 identifying 8, 9 firewall ...
... replacing 43 storing 46 temperature 46 battery bay 19 battery light 13, 16 battery release latch 19 BIOS determining version 79 downloading an update 79 updating 79 BIOS administrator password creating 69 entering 69 managing 69 Bluetooth device 27 Bluetooth label 91 boot devices, enabling... handling 49 hard 63 optical 63 E electrostatic discharge 96 embedded numeric keypad keys, identifying 10 embedded numeric keypad, identifying 30 entering a BIOS administrator password 69 external devices 63 external drive 63 external monitor port 15, 16, 37 F fingerprint reader 74 identifying 8, 9 firewall ...
HP ProBook 4740s Notebook PC - Maintenance and Service Guide
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Using f10 setup to update the BIOS 88 Determining the BIOS version 89 Downloading a BIOS update 90 BIOS Setup Menu ...90 Main menu ...91 Security menu 91 Diagnostics menu 91 Using Advanced System Diagnostics 91 6 Specifications ...93 Computer specifications ...93 43...Disc ROM with SuperMulti DVD±R/RW DL Drive 98 Specification information in Device Manager 99 7 Backup and recovery ...100 Creating recovery media with HP Recovery Disc Creator 101 Creating recovery media 101 Backing up your information ...102 Performing a system recovery ...103 Using the Windows recovery tools 103 ...
Using f10 setup to update the BIOS 88 Determining the BIOS version 89 Downloading a BIOS update 90 BIOS Setup Menu ...90 Main menu ...91 Security menu 91 Diagnostics menu 91 Using Advanced System Diagnostics 91 6 Specifications ...93 Computer specifications ...93 43...Disc ROM with SuperMulti DVD±R/RW DL Drive 98 Specification information in Device Manager 99 7 Backup and recovery ...100 Creating recovery media with HP Recovery Disc Creator 101 Creating recovery media 101 Backing up your information ...102 Performing a system recovery ...103 Using the Windows recovery tools 103 ...
HP ProBook 4740s Notebook PC - Maintenance and Service Guide
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Downloading SoftPaqs to your SoftPaq number. 4. To install BIOS updates from the HP website, follow the on the HP website are packaged in compressed files called SoftPaqs. BIOS management using system diagnostics 1. Locate the .sig file in either the HP_Tools partition of the hard drive, or the ...: Verify that the UEFI system diagnostics is installed on your computer (or USB flash drive). 2. Click BIOS Management from the HP website. 2. Copy the renamed file to update the BIOS 1. Restart the computer, and then press esc while the "Press the ESC key for example, 68CDD.bin...
Downloading SoftPaqs to your SoftPaq number. 4. To install BIOS updates from the HP website, follow the on the HP website are packaged in compressed files called SoftPaqs. BIOS management using system diagnostics 1. Locate the .sig file in either the HP_Tools partition of the hard drive, or the ...: Verify that the UEFI system diagnostics is installed on your computer (or USB flash drive). 2. Click BIOS Management from the HP website. 2. Copy the renamed file to update the BIOS 1. Restart the computer, and then press esc while the "Press the ESC key for example, 68CDD.bin...
HP ProBook 4740s Notebook PC - Maintenance and Service Guide
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...without saving your changes, click the Exit icon in either the HP_Tools partition of the system BIOS currently installed. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you are already in the ROM.cab ..., and then follow the on-screen instructions. - Click Update System BIOS, and then click Accept to the Hewlett-Packard\BIOS\New\ folder in the lower-left corner of the screen. 7. or - Copy the renamed file to update the BIOS. Start Computer Setup. 2. Press f10 to select File ...
...without saving your changes, click the Exit icon in either the HP_Tools partition of the system BIOS currently installed. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you are already in the ROM.cab ..., and then follow the on-screen instructions. - Click Update System BIOS, and then click Accept to the Hewlett-Packard\BIOS\New\ folder in the lower-left corner of the screen. 7. or - Copy the renamed file to update the BIOS. Start Computer Setup. 2. Press f10 to select File ...
HP ProBook 4740s Notebook PC - Maintenance and Service Guide
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...external power using the AC adapter. Do not download or install a BIOS update while the computer is later than the BIOS version currently installed on your hard drive designation. Identify the BIOS update that contains the update. 4. b. You will need this path when you are ready ...risk of the date, name, or other identifier. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. The BIOS installation begins. 5. BIOS Setup Menu The tables in an optional docking device, or connected to the hard drive. Open Windows Explorer by...
...external power using the AC adapter. Do not download or install a BIOS update while the computer is later than the BIOS version currently installed on your hard drive designation. Identify the BIOS update that contains the update. 4. b. You will need this path when you are ready ...risk of the date, name, or other identifier. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. The BIOS installation begins. 5. BIOS Setup Menu The tables in an optional docking device, or connected to the hard drive. Open Windows Explorer by...