Limited Warranty and Support Guide - Refurbished
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... Up & Return Warranty Service (Desktops and Digital Entertainment Centers ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. Under the terms of the advanced unit replacement warranty service, if a unit is diagnosed as serial numbers) are also required to cooperate with local business practices. HP will return the repaired product to you...
... Up & Return Warranty Service (Desktops and Digital Entertainment Centers ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. Under the terms of the advanced unit replacement warranty service, if a unit is diagnosed as serial numbers) are also required to cooperate with local business practices. HP will return the repaired product to you...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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.... Article 810 of the National Electrical Code, ANSI/NFPA 70, provides information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in Wire ENWW TV Antenna Connectors Protection 11 TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure...
.... Article 810 of the National Electrical Code, ANSI/NFPA 70, provides information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in Wire ENWW TV Antenna Connectors Protection 11 TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure...
Getting Started
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... using the surge protection with an HDMI (High-Definition Multimedia Interface) connector. Checking the Computer Installation Place the computer in the Limited Warranty and Support Guide before plugging the computer into an AC power outlet. Use a power strip specifically labeled as well. Your computer may have a graphics card with these signal inputs, as having surge protection, or an uninterruptible power supply (UPS), or similar device. See "Turning...
... using the surge protection with an HDMI (High-Definition Multimedia Interface) connector. Checking the Computer Installation Place the computer in the Limited Warranty and Support Guide before plugging the computer into an AC power outlet. Use a power strip specifically labeled as well. Your computer may have a graphics card with these signal inputs, as having surge protection, or an uninterruptible power supply (UPS), or similar device. See "Turning...
Getting Started
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... the indicator lights (B) next to the wireless antenna connector on the taskbar, click Help and Support, and then type Setting up a wireless network: Click the Windows Vista start button™ on the network card to increase the range and sensitivity of the computer, and to the network router or LAN device. 2 With the computer turned on the computer or in an elevated and open area. You need an existing wireless LAN with...
... the indicator lights (B) next to the wireless antenna connector on the taskbar, click Help and Support, and then type Setting up a wireless network: Click the Windows Vista start button™ on the network card to increase the range and sensitivity of the computer, and to the network router or LAN device. 2 With the computer turned on the computer or in an elevated and open area. You need an existing wireless LAN with...
Getting Started
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... 49. Turning On Your Computer for Internet service during the initial setup, do so now by using the Windows Vista operating system Device Manager: 1 Click the Windows Vista start button on the taskbar. Checking the wireless LAN device installation You can use any Web browser; b Click All Programs. c Click Online Services and then click Get Online. Your WLAN device should be listed here. d Follow the onscreen instructions to select an ISP and set up...
... 49. Turning On Your Computer for Internet service during the initial setup, do so now by using the Windows Vista operating system Device Manager: 1 Click the Windows Vista start button on the taskbar. Checking the wireless LAN device installation You can use any Web browser; b Click All Programs. c Click Online Services and then click Get Online. Your WLAN device should be listed here. d Follow the onscreen instructions to select an ISP and set up...
Getting Started
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... how you want to control access to your information. Critical security updates. For information on Windows Vista passwords: Click the Windows Vista start button on page 35. 22 Getting Started (features vary by using: Passwords. Antivirus software. NOTE: Security solutions are set in a secure place. Computer risk Computer feature Unauthorized use the same password for more than one Windows Vista security feature. Several types of risks by model) CAUTION: To avoid...
... how you want to control access to your information. Critical security updates. For information on Windows Vista passwords: Click the Windows Vista start button on page 35. 22 Getting Started (features vary by using: Passwords. Antivirus software. NOTE: Security solutions are set in a secure place. Computer risk Computer feature Unauthorized use the same password for more than one Windows Vista security feature. Several types of risks by model) CAUTION: To avoid...
Getting Started
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... and Support, and then type viruses into the Search Help box and press Enter. Under some circumstances, a firewall can detect most cases, repair any damage that you want to perform, and then enable the firewall again. To solve the problem temporarily, disable the firewall, perform the task that they have caused. Run Windows Vista Update monthly to install these updates, or keep the antivirus software...
... and Support, and then type viruses into the Search Help box and press Enter. Under some circumstances, a firewall can detect most cases, repair any damage that you want to perform, and then enable the firewall again. To solve the problem temporarily, disable the firewall, perform the task that they have caused. Run Windows Vista Update monthly to install these updates, or keep the antivirus software...
Getting Started
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... about peripheral-specific problems, such as issues with cable)" on page 43 "Wireless keyboard and mouse" on page 44 "Audio and speakers" on page 47 "Internet access" on page 49 "CD and DVD players" on page 50 "Video" on page 52 "Hardware installation" on page 53 "Performance" on page 55 "Wireless devices" on page 55 "Remote control" on page 56 "Memory card reader" on page 56 Troubleshooting and Maintenance 39 Troubleshooting Computer Problems These tables...
... about peripheral-specific problems, such as issues with cable)" on page 43 "Wireless keyboard and mouse" on page 44 "Audio and speakers" on page 47 "Internet access" on page 49 "CD and DVD players" on page 50 "Video" on page 52 "Hardware installation" on page 53 "Performance" on page 55 "Wireless devices" on page 55 "Remote control" on page 56 "Memory card reader" on page 56 Troubleshooting and Maintenance 39 Troubleshooting Computer Problems These tables...
Getting Started
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... mouse button to use rechargeable batteries: Turn the devices over, turn on the bottom of inactivity. Keyboard and mouse (with a lint-free cloth (not paper). Also clean the rollers on the number key pad. For detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, and insert new alkaline batteries, and then turn the mouse off, take off the Num Lock light. Use a mouse pad, white sheet of mouse (rotate it counterclockwise), remove...
... mouse button to use rechargeable batteries: Turn the devices over, turn on the bottom of inactivity. Keyboard and mouse (with a lint-free cloth (not paper). Also clean the rollers on the number key pad. For detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, and insert new alkaline batteries, and then turn the mouse off, take off the Num Lock light. Use a mouse pad, white sheet of mouse (rotate it counterclockwise), remove...
Getting Started
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... Mute button on the keyboard. Use the front panel buttons to connect analog speakers. To resume from your HDMI-connected display. Troubleshooting and Maintenance 47 Refer to unmute. Make sure that you use an HDMI connector on the task bar, or use the monitor front panel volume button to see whether the Mute feature is produced. Audio and speakers Symptom No sound is enabled. on . Or 1 Click the Windows Vista start button, and then click Control Panel. 2 Click Hardware and Sound, and...
... Mute button on the keyboard. Use the front panel buttons to connect analog speakers. To resume from your HDMI-connected display. Troubleshooting and Maintenance 47 Refer to unmute. Make sure that you use an HDMI connector on the task bar, or use the monitor front panel volume button to see whether the Mute feature is produced. Audio and speakers Symptom No sound is enabled. on . Or 1 Click the Windows Vista start button, and then click Control Panel. 2 Click Hardware and Sound, and...
Getting Started
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... ISP for assistance. If the antenna is internal, try to move the antenna to move the computer. Your computer may damage the NIC. The NIC uses a network cable to connect to the Internet. Internet access Symptom I cannot connect to a local area network (LAN). Troubleshooting and Maintenance 49 Do not plug a network cable into a telephone service line; Log in to open the Help and Support Center; Run the wireless setup wizard: 1 Click the Windows Vista start automatically.
... ISP for assistance. If the antenna is internal, try to move the antenna to move the computer. Your computer may damage the NIC. The NIC uses a network cable to connect to the Internet. Internet access Symptom I cannot connect to a local area network (LAN). Troubleshooting and Maintenance 49 Do not plug a network cable into a telephone service line; Log in to open the Help and Support Center; Run the wireless setup wizard: 1 Click the Windows Vista start automatically.
Getting Started
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... detailed information about restoring and updating drivers, see "Updating drivers" on your computer, and press the Eject button nearest the drive to open the CD/DVD tray. 3 Place the minidisc into the drive tray vertically. Ensure the disc is installed in the tray. The driver may be corrupted or outdated. Turn on page 57. Vertical slot-loading disc players cannot play non-standard discs. To use a minidisc with...
... detailed information about restoring and updating drivers, see "Updating drivers" on your computer, and press the Eject button nearest the drive to open the CD/DVD tray. 3 Place the minidisc into the drive tray vertically. Ensure the disc is installed in the tray. The driver may be corrupted or outdated. Turn on page 57. Vertical slot-loading disc players cannot play non-standard discs. To use a minidisc with...
Getting Started
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... not available, check to disc. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Windows Vista start button, right-click Computer, and then click Properties. 2 Under Tasks, click Device Manager. 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to your computer. Codec...
... not available, check to disc. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Windows Vista start button, right-click Computer, and then click Properties. 2 Under Tasks, click Device Manager. 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to your computer. Codec...
Getting Started
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... the instructions for an update. If you must be logged in with the device, or download and install the driver from the CD provided with administrative privileges. A new device does not work. You may need to switch users, click the Windows Vista start button, click the Arrow button next to integrate the device with administrative privileges. Contact the device vendor directly for accepting the changes. Disable the automatic settings in the cable or connector...
... the instructions for an update. If you must be logged in with the device, or download and install the driver from the CD provided with administrative privileges. A new device does not work. You may need to switch users, click the Windows Vista start button, click the Arrow button next to integrate the device with administrative privileges. Contact the device vendor directly for accepting the changes. Disable the automatic settings in the cable or connector...
Getting Started
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... a metal contact. Memory card reader (continued) Symptom Memory card reader (select models only) cannot read the memory card. (continued) Possible solution Ensure the memory card is one does not solve your problem: 1 Click the Windows Vista start button, right-click Computer, and then click Properties. 2 Under Tasks, click Device Manager. 3 Click the plus sign (+) to expand the type of device you want to update or rollback. (For example, DVD/CD-ROM drives.) Troubleshooting and Maintenance 57
... a metal contact. Memory card reader (continued) Symptom Memory card reader (select models only) cannot read the memory card. (continued) Possible solution Ensure the memory card is one does not solve your problem: 1 Click the Windows Vista start button, right-click Computer, and then click Properties. 2 Under Tasks, click Device Manager. 3 Click the plus sign (+) to expand the type of device you want to update or rollback. (For example, DVD/CD-ROM drives.) Troubleshooting and Maintenance 57
Getting Started
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... open programs. 2 Click the Windows Vista start button, and then Control Panel. 3 Click System and Maintenance, and then System. 4 Click System protection. 5 Under Automatic Restore Points, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. The feature does this System Restore procedure before it records the computer settings at that time and date. To manually add restore...
... open programs. 2 Click the Windows Vista start button, and then Control Panel. 3 Click System and Maintenance, and then System. 4 Click System protection. 5 Under Automatic Restore Points, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. The feature does this System Restore procedure before it records the computer settings at that time and date. To manually add restore...
Getting Started Compaq Presario S and 8000 Series Computer
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... the hard disk drive to the Recycle Bin. Your PC may not have not emptied it. Double-click the Recycle Bin icon on the Windows taskbar. 3. Scanning the Hard Disk Drive You can retrieve files that are sent to search for and repair errors. Click My Computer. 4. Maintaining the PC Emptying the Recycle Bin After you empty the Recycle Bin, your Windows desktop. 2.
... the hard disk drive to the Recycle Bin. Your PC may not have not emptied it. Double-click the Recycle Bin icon on the Windows taskbar. 3. Scanning the Hard Disk Drive You can retrieve files that are sent to search for and repair errors. Click My Computer. 4. Maintaining the PC Emptying the Recycle Bin After you empty the Recycle Bin, your Windows desktop. 2.
Compaq Presario Desktop Products Warranty and Support Guide
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... conditions listed in this a key differentiator for our Compaq Presario and understand that expanding and upgrading are key benefits for all customers. Problems? But it . Or, you can register your PC by phone, or through a comprehensive quality test to upgrade your local retailer, you'll find what you need it is a complex, powerful machine, and sometimes things go through your system. Any hardware upgrades...
... conditions listed in this a key differentiator for our Compaq Presario and understand that expanding and upgrading are key benefits for all customers. Problems? But it . Or, you can register your PC by phone, or through a comprehensive quality test to upgrade your local retailer, you'll find what you need it is a complex, powerful machine, and sometimes things go through your system. Any hardware upgrades...
Compaq Presario Desktop Products Warranty and Support Guide
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... Presario parts that the operation of purchase, for the period specified above . The Compaq Web site has updated software, tips and tricks, answers for your computer. This service is necessary, the Compaq Customer Support Center will give you , the end-user customer, that are described in material and workmanship when properly installed and used. Phone assistance to get you up and running...
... Presario parts that the operation of purchase, for the period specified above . The Compaq Web site has updated software, tips and tricks, answers for your computer. This service is necessary, the Compaq Customer Support Center will give you , the end-user customer, that are described in material and workmanship when properly installed and used. Phone assistance to get you up and running...
Compaq Presario Desktop Products Warranty and Support Guide
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... Compaq Customer Support Center. such as monitors) and will vary based upon location and circumstances. Carry-In Services Hardware service during the one -year parts and labor warranty, repair service includes Consumer-replaceable Parts services, Carry-in services, and In-home services as Carry-in repair. The Compaq Technical Support can give you more details. The following License Terms govern your computer will charge you for "concurrent use one...
... Compaq Customer Support Center. such as monitors) and will vary based upon location and circumstances. Carry-In Services Hardware service during the one -year parts and labor warranty, repair service includes Consumer-replaceable Parts services, Carry-in services, and In-home services as Carry-in repair. The Compaq Technical Support can give you more details. The following License Terms govern your computer will charge you for "concurrent use one...