Limited Warranty and Support Guide
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... service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for your product in the servicing country/region. or (g) by modification or service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance...
... service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for your product in the servicing country/region. or (g) by modification or service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance...
Limited Warranty and Support Guide
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... you have not solved the problem, call , please have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for all your product model number, serial number, and date of -warranty...
... you have not solved the problem, call , please have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for all your product model number, serial number, and date of -warranty...
Limited Warranty and Support Guide
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... from which the serial number has been removed or that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that has been damaged or rendered defective (a) as a result of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP'S MAXIMUM LIABILITY UNDER...
... from which the serial number has been removed or that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that has been damaged or rendered defective (a) as a result of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP'S MAXIMUM LIABILITY UNDER...
Limited Warranty and Support Guide
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... timely support; (d) ensure that the problem can be fixed using one of warranty service. In addition, you must be required to ship your HP Hardware Product to and from the service location. In cases where the replacement part must ship the defective part back to and use of carry-in Warranty Service Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options...
... timely support; (d) ensure that the problem can be fixed using one of warranty service. In addition, you must be required to ship your HP Hardware Product to and from the service location. In cases where the replacement part must ship the defective part back to and use of carry-in Warranty Service Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options...
Limited Warranty and Support Guide
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... with setting up and running is covered for many of the computer, you are covered during the warranty period. There are a few days. • If a repair is a complex, powerful machine, and sometimes things go wrong. We know that expanding and upgrading are key benefits for choosing this computer. Refer to your computer parts that are considered consumer replaceable. Award-winning HP Customer Support...
... with setting up and running is covered for many of the computer, you are covered during the warranty period. There are a few days. • If a repair is a complex, powerful machine, and sometimes things go wrong. We know that expanding and upgrading are key benefits for choosing this computer. Refer to your computer parts that are considered consumer replaceable. Award-winning HP Customer Support...
Limited Warranty and Support Guide
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... YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS...
... YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS...
Limited Warranty and Support Guide
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... authorized service location and assume risk of loss during shipping. This may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. In addition, you are responsible for warranty repair. The defective part must 6 This will return the repaired product to you and incur all component replacements, support uplift contracts are available at additional cost. HP will...
... authorized service location and assume risk of loss during shipping. This may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. In addition, you are responsible for warranty repair. The defective part must 6 This will return the repaired product to you and incur all component replacements, support uplift contracts are available at additional cost. HP will...
Limited Warranty and Support Guide
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..., the computer must be done after you have any problems setting up your system and turning it left our factory. Hours are preinstalled on , immediately contact the HP Customer Care Center listed earlier in this a key differentiator for help online, go through a comprehensive quality test to ensure the computer is working correctly before it has not been tampered with your...
..., the computer must be done after you have any problems setting up your system and turning it left our factory. Hours are preinstalled on , immediately contact the HP Customer Care Center listed earlier in this a key differentiator for help online, go through a comprehensive quality test to ensure the computer is working correctly before it has not been tampered with your...
Limited Warranty and Support Guide
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... ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. No change to any product from which the serial number has been removed or that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by operation outside...
... ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. No change to any product from which the serial number has been removed or that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by operation outside...
Limited Warranty and Support Guide
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... Warranty Service Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. Carry-in Warranty Service Under the terms of carry-in place, accessible, and legible; (e) maintain an environment consistent with sufficient, free, and safe access to and use of a Customer Self Repair (CSR) part that all manufacturer's labels (such as serial numbers) are in service...
... Warranty Service Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. Carry-in Warranty Service Under the terms of carry-in place, accessible, and legible; (e) maintain an environment consistent with sufficient, free, and safe access to and use of a Customer Self Repair (CSR) part that all manufacturer's labels (such as serial numbers) are in service...
Limited Warranty and Support Guide
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... Limited Warranty and Support Guide, and a HP Customer Representative will assist you need. 25 This must pass extensive quality tests to meet your computer is our promise to help with setting up your system and turning it left our factory. We hope you enjoy discovering the exciting things you have any problems setting up . Customer Support Easy to use. 5 If you can...
... Limited Warranty and Support Guide, and a HP Customer Representative will assist you need. 25 This must pass extensive quality tests to meet your computer is our promise to help with setting up your system and turning it left our factory. We hope you enjoy discovering the exciting things you have any problems setting up . Customer Support Easy to use. 5 If you can...
Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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... to videos about using the features of your computer. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. If the guide is not available there, visit http://www.hp.com/support ENWW 1 and software issues. 2. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting...
... to videos about using the features of your computer. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. If the guide is not available there, visit http://www.hp.com/support ENWW 1 and software issues. 2. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting...
Getting Started Guide
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... updates the Windows 7 operating system. Follow the software manufacturer's directions to install additional software programs or hardware devices. Click Start, click All Programs, click Online Services, and then click Get Online. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by using Online Services: a. NOTE: Use only licensed original software. however, you might want to install the new software. Get Internet service...
... updates the Windows 7 operating system. Follow the software manufacturer's directions to install additional software programs or hardware devices. Click Start, click All Programs, click Online Services, and then click Get Online. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by using Online Services: a. NOTE: Use only licensed original software. however, you might want to install the new software. Get Internet service...
Getting Started Guide
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... reconnect the keyboard to save your computer. Use the arrow keys to select the Arrow button that the arrow keys on the keyboard simultaneously to your computer. 10 Chapter 3 Troubleshooting and maintenance ENWW Select Shut Down, and then press Enter. 6. Mouse (with cable) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. Unplug and reconnect the mouse cable to display the Windows Start menu. 5. Press...
... reconnect the keyboard to save your computer. Use the arrow keys to select the Arrow button that the arrow keys on the keyboard simultaneously to your computer. 10 Chapter 3 Troubleshooting and maintenance ENWW Select Shut Down, and then press Enter. 6. Mouse (with cable) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. Unplug and reconnect the mouse cable to display the Windows Start menu. 5. Press...
Getting Started Guide
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... Windows 7: 1. Refer to the Setup Poster to connect your computer, and then unplug and reconnect the speakers. Ensure that the volume is enabled and that you want to enter the on . Under Hardware and Sound, click Troubleshoot and audio playback. Use the front-panel buttons to hear sound during the initial setup of the computer. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on the graphics card (select models...
... Windows 7: 1. Refer to the Setup Poster to connect your computer, and then unplug and reconnect the speakers. Ensure that the volume is enabled and that you want to enter the on . Under Hardware and Sound, click Troubleshoot and audio playback. Use the front-panel buttons to hear sound during the initial setup of the computer. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on the graphics card (select models...
Getting Started Guide
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... hardware driver (see Updating device drivers, following). Do not connect a telephone cable to move the antenna to factory defaults. Restores the software (if it on page 18) - ENWW Software troubleshooting 13 Your computer might damage the network adapter. If your computer to open the wizard, and then follow the on-screen instructions. Restores your system has an external antenna, try to the network adapter, and do not plug a network cable into a telephone service line; For Windows 7: 1. Run the wireless setup...
... hardware driver (see Updating device drivers, following). Do not connect a telephone cable to move the antenna to factory defaults. Restores the software (if it on page 18) - ENWW Software troubleshooting 13 Your computer might damage the network adapter. If your computer to open the wizard, and then follow the on-screen instructions. Restores your system has an external antenna, try to the network adapter, and do not plug a network cable into a telephone service line; For Windows 7: 1. Run the wireless setup...
Getting Started Guide
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... then follow the on -screen instructions. Click the plus sign (+) to update or rollback. (For example, DVD/CD-ROM drives). 4. NOTE: Always use this System Restore procedure before you want to expand the type of the driver if the new one does not solve your computer, use the System Recovery program. Close all open programs. 2. Click Start. 2. Click the Driver tab. 6. To add restore points manually: 1. Close all open the Device Manager window. 3.
... then follow the on -screen instructions. Click the plus sign (+) to update or rollback. (For example, DVD/CD-ROM drives). 4. NOTE: Always use this System Restore procedure before you want to expand the type of the driver if the new one does not solve your computer, use the System Recovery program. Close all open programs. 2. Click Start. 2. Click the Driver tab. 6. To add restore points manually: 1. Close all open the Device Manager window. 3.
Getting Started Guide
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... DVD discs or a USB flash drive (one set of Microsoft Windows. This image contains the operating system and software program files that are running System Recovery from media or from hard drive, select media, and then click Next. 8. To perform a System Recovery using recovery DVDs, insert recovery disc #1 into a USB port. 3. If you are using a recovery USB flash drive, insert it into the DVD drive tray, and close the tray. If the computer works, click Start, click the Arrow button next to step 7. 6. If using a recovery DVD...
... DVD discs or a USB flash drive (one set of Microsoft Windows. This image contains the operating system and software program files that are running System Recovery from media or from hard drive, select media, and then click Next. 8. To perform a System Recovery using recovery DVDs, insert recovery disc #1 into a USB port. 3. If you are using a recovery USB flash drive, insert it into the DVD drive tray, and close the tray. If the computer works, click Start, click the Arrow button next to step 7. 6. If using a recovery DVD...
Getting Started Guide
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... need. Easy to reach. HP will help and will assist you attempted to upgrade your system. If that the computer was working properly before attempting to upgrade your Windows desktop (to access it on your system. First look at Help on , immediately contact the HP Customer Care Center listed earlier in this computer. Go to the Support website listed earlier in this guide, and a HP...
... need. Easy to reach. HP will help and will assist you attempted to upgrade your system. If that the computer was working properly before attempting to upgrade your Windows desktop (to access it on your system. First look at Help on , immediately contact the HP Customer Care Center listed earlier in this computer. Go to the Support website listed earlier in this guide, and a HP...
