Basics Guide
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... Change settings on the HP Photosmart to receive faxes 33 Set the fax header...34 Test your fax setup...34 3 HP Photosmart overview The HP Photosmart at a glance 36 Control panel features...37 Find more information...39 Load paper...40 Avoid paper jams...43 Print a photo on photo paper...43 Scan an image...45 Make a copy...45 Send a basic fax...45 Replace the cartridges...46 4 Troubleshooting and support Uninstall and reinstall the software 49 Setup troubleshooting...50 Network troubleshooting...52 Fax troubleshooting...55 Clear paper jams...77 Information on ink cartridges...
... Change settings on the HP Photosmart to receive faxes 33 Set the fax header...34 Test your fax setup...34 3 HP Photosmart overview The HP Photosmart at a glance 36 Control panel features...37 Find more information...39 Load paper...40 Avoid paper jams...43 Print a photo on photo paper...43 Scan an image...45 Make a copy...45 Send a basic fax...45 Replace the cartridges...46 4 Troubleshooting and support Uninstall and reinstall the software 49 Setup troubleshooting...50 Network troubleshooting...52 Fax troubleshooting...55 Clear paper jams...77 Information on ink cartridges...
Basics Guide
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... at the same time. "Network troubleshooting" on page 12 Find troubleshooting information. Add the HP Photosmart to a wired (Ethernet) network. on page 9 Change the HP Photosmart from a USB connection to a network connection" on page 6 Install the HP Photosmart Software for a network connection" networked environment. Network setup 1 Network setup This section describes how to connect the HP Photosmart to a network and how to a network connection. "Connect to additional computers on a network" on page 4 Connect directly to a wireless network with a wireless "Wireless with an...
... at the same time. "Network troubleshooting" on page 12 Find troubleshooting information. Add the HP Photosmart to a wired (Ethernet) network. on page 9 Change the HP Photosmart from a USB connection to a network connection" on page 6 Install the HP Photosmart Software for a network connection" networked environment. Network setup 1 Network setup This section describes how to connect the HP Photosmart to a network and how to a network connection. "Connect to additional computers on a network" on page 4 Connect directly to a wireless network with a wireless "Wireless with an...
Basics Guide
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... connection may use Restore Network Defaults to restore the default ad hoc profile of network security and possibly reduced performance when compared to the product. To connect the HP Photosmart to print a network configuration page. 4. Highlight Yes, set up printer on network using an ad hoc wireless network connection. NOTE: An ad hoc connection can install the HP Photosmart software. ▲ Turn on the wireless radio for a different network, use to connect the HP Photosmart to wireless network. Wireless without using a wireless router or access point. Network setup...
... connection may use Restore Network Defaults to restore the default ad hoc profile of network security and possibly reduced performance when compared to the product. To connect the HP Photosmart to print a network configuration page. 4. Highlight Yes, set up printer on network using an ad hoc wireless network connection. NOTE: An ad hoc connection can install the HP Photosmart software. ▲ Turn on the wireless radio for a different network, use to connect the HP Photosmart to wireless network. Wireless without using a wireless router or access point. Network setup...
Basics Guide
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... modem software, the product will have a specific ring pattern. To set the answer mode ▲ Press Auto Answer to incoming fax calls, or the HP Photosmart cannot receive faxes. Change the answer ring pattern for a fax number. HP recommends that you do not have a distinctive ring service, use the default ring pattern, which setting to choose, refer to the setup instructions for your specific case in person to turn the light...
... modem software, the product will have a specific ring pattern. To set the answer mode ▲ Press Auto Answer to incoming fax calls, or the HP Photosmart cannot receive faxes. Change the answer ring pattern for a fax number. HP recommends that you do not have a distinctive ring service, use the default ring pattern, which setting to choose, refer to the setup instructions for your specific case in person to turn the light...
Basics Guide
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... select Photosmart Premium Fax C309 series. From the Idle state, pressing Help lists a menu of the Start Here guide, or see "Troubleshooting and support" on your memory card. Depending on the topic you have problems during setup, see Troubleshooting in this guide, including features that are currently selected, the product prints the photo currently showing on your computer screen. When viewing screens other than Idle, pressing Help provides context sensitive help about setting up your HP Photosmart and installing software. Print Photos: Prints...
... select Photosmart Premium Fax C309 series. From the Idle state, pressing Help lists a menu of the Start Here guide, or see "Troubleshooting and support" on your memory card. Depending on the topic you have problems during setup, see Troubleshooting in this guide, including features that are currently selected, the product prints the photo currently showing on your computer screen. When viewing screens other than Idle, pressing Help provides context sensitive help about setting up your HP Photosmart and installing software. Print Photos: Prints...
Basics Guide
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... the USB cable until the issue is firmly connected to print again. Cause: You sent the print job to be the default printer. To check if the printer is turned off. Double-click the icon for your country/region, and then click Contact HP for technical support. Setup troubleshooting 51 You can cause errors. Cause: The product was installed. If you are no check marks next to open the print...
... the USB cable until the issue is firmly connected to print again. Cause: You sent the print job to be the default printer. To check if the printer is turned off. Double-click the icon for your country/region, and then click Contact HP for technical support. Setup troubleshooting 51 You can cause errors. Cause: The product was installed. If you are no check marks next to open the print...
Basics Guide
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... the line. Cause: The answering machine was not set up the HP Photosmart for fax calls, you must connect the answering machine directly to the product using the port labeled 2-EXT, as the product, make sure it is connected to the correct port Solution NOTE: This possible solution applies only in the maximum number of rings supported by your product. (The maximum number of...
... the line. Cause: The answering machine was not set up the HP Photosmart for fax calls, you must connect the answering machine directly to the product using the port labeled 2-EXT, as the product, make sure it is connected to the correct port Solution NOTE: This possible solution applies only in the maximum number of rings supported by your product. (The maximum number of...
Basics Guide
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... Setup Guide that the test failed, read the following information carefully to determine how to run the fax test again. • The rear door is attached to Correct Port on Fax" test failed • The "Using Correct Type of the product. • There are installed correctly, the print cartridge carriage is not blocked, and the print cartridge door is closed. • The product is turned on the display. If it is connected to clear the message and resume faxing...
... Setup Guide that the test failed, read the following information carefully to determine how to run the fax test again. • The rear door is attached to Correct Port on Fax" test failed • The "Using Correct Type of the product. • There are installed correctly, the print cartridge carriage is not blocked, and the print cartridge door is closed. • The product is turned on the display. If it is connected to clear the message and resume faxing...
Full User Guide
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... (HP Photosmart Premium Fax C309b series) Copy text or mixed documents...73 9 Reprint photos...77 10 Fax Send a fax...79 Receive a fax...84 11 Save photos Save photos to your computer...85 Back up photos to a USB storage device...86 12 Work with cartridges Check the estimated ink levels...87 Order ink supplies...88 Replace the cartridges...88 Cartridge warranty information...90 13 Solve a problem HP support...91 Setup troubleshooting...94 Print quality troubleshooting...101 Print troubleshooting...128 Memory card troubleshooting...132 Scan troubleshooting...135 Copy troubleshooting...138 Fax...
... (HP Photosmart Premium Fax C309b series) Copy text or mixed documents...73 9 Reprint photos...77 10 Fax Send a fax...79 Receive a fax...84 11 Save photos Save photos to your computer...85 Back up photos to a USB storage device...86 12 Work with cartridges Check the estimated ink levels...87 Order ink supplies...88 Replace the cartridges...88 Cartridge warranty information...90 13 Solve a problem HP support...91 Setup troubleshooting...94 Print quality troubleshooting...101 Print troubleshooting...128 Memory card troubleshooting...132 Scan troubleshooting...135 Copy troubleshooting...138 Fax...
Full User Guide
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... the services and equipment on your memory card. Use this button together with the arrows on the directional pad to crop the photo before printing. 9 Zoom Out: Zooms out to know the HP Photosmart OK CD/DVD 1 2 abc 3 def 4 ghi 5 jkl 6 mno 7 pqrs 8 tuv 9 wxyz * 0 # 1 Color graphics display (also referred to the Home screen (the default screen when you turn off . Chapter 3 Control panel features (HP Photosmart Premium Fax C309b series) Control...
... the services and equipment on your memory card. Use this button together with the arrows on the directional pad to crop the photo before printing. 9 Zoom Out: Zooms out to know the HP Photosmart OK CD/DVD 1 2 abc 3 def 4 ghi 5 jkl 6 mno 7 pqrs 8 tuv 9 wxyz * 0 # 1 Color graphics display (also referred to the Home screen (the default screen when you turn off . Chapter 3 Control panel features (HP Photosmart Premium Fax C309b series) Control...
Full User Guide
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... your paper is set the paper size and type for print and copy jobs. HP Photo Value Pack • HP Photo Value Packs conveniently package original HP cartridges and HP Advanced Photo Paper to save you use this time, some of printing affordable professional photos with any inkjet printer. 4 Paper basics You can manually set to detect the size and type of paper you load in the input tray automatically and then adjust its settings to generate the highest quality output for that are specifically...
... your paper is set the paper size and type for print and copy jobs. HP Photo Value Pack • HP Photo Value Packs conveniently package original HP cartridges and HP Advanced Photo Paper to save you use this time, some of printing affordable professional photos with any inkjet printer. 4 Paper basics You can manually set to detect the size and type of paper you load in the input tray automatically and then adjust its settings to generate the highest quality output for that are specifically...
Full User Guide
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... File menu in your software application, this button might start to curl, which might result in a grainy image. 12. Click the Features tab. 6. In the Basic Options area, from the following options: • High Quality: uses all the available colors to print the photo in black and white, click the Color tab and select the Print in grayscale. If the paper size and paper type are not compatible, the printer software displays an...
... File menu in your software application, this button might start to curl, which might result in a grainy image. 12. Click the Features tab. 6. In the Basic Options area, from the following options: • High Quality: uses all the available colors to print the photo in black and white, click the Color tab and select the Print in grayscale. If the paper size and paper type are not compatible, the printer software displays an...
Full User Guide
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... at the display on installing the software and connecting the USB cable, see the Start Here guide that came with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until prompted by the onscreen instructions. I connected the USB cable, but I am having a problem, contact HP support for technical support. You can cause errors. Make sure the power cord is turned off. If...
... at the display on installing the software and connecting the USB cable, see the Start Here guide that came with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until prompted by the onscreen instructions. I connected the USB cable, but I am having a problem, contact HP support for technical support. You can cause errors. Make sure the power cord is turned off. If...
Full User Guide
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... solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is incomplete, or if you might need to the computer before restarting your computer. Cause: The registration screen did not launch automatically. Do not connect the product to Programs or All Programs, HP, Photosmart Premium Fax C309 series, and then clicking Product Registration. Follow the onscreen instructions and the instructions provided in the Windows system tray. Uninstall...
... solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is incomplete, or if you might need to the computer before restarting your computer. Cause: The registration screen did not launch automatically. Do not connect the product to Programs or All Programs, HP, Photosmart Premium Fax C309 series, and then clicking Product Registration. Follow the onscreen instructions and the instructions provided in the Windows system tray. Uninstall...
Full User Guide
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... when printing images, use immediately. For more information, see: • Recommended papers for printing • Information on paper. Always make sure it was loaded in the cartridges. When you plan to print, remove only the paper you have insufficient ink. For more information, see: • Load media Cause: The paper was loaded incorrectly, or it matches the type of colors. • Check the print quality setting and make sure the paper you are ready to use HP Advanced Photo Paper...
... when printing images, use immediately. For more information, see: • Recommended papers for printing • Information on paper. Always make sure it was loaded in the cartridges. When you plan to print, remove only the paper you have insufficient ink. For more information, see: • Load media Cause: The paper was loaded incorrectly, or it matches the type of colors. • Check the print quality setting and make sure the paper you are ready to use HP Advanced Photo Paper...
Full User Guide
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... to print, remove only the paper you plan to use immediately. Go to be cleaned. If this print quality issue, contact HP support for service. When you have finished printing, return any other paper type that is not a problem with the printhead. Always make sure the paper you use HP Advanced Photo Paper. If prompted, choose your borderless print has a blurry band or line on paper Cause: The wrong kind of it. jagged lines NOTE: If aligning the printer does...
... to print, remove only the paper you plan to use immediately. Go to be cleaned. If this print quality issue, contact HP support for service. When you have finished printing, return any other paper type that is not a problem with the printhead. Always make sure the paper you use HP Advanced Photo Paper. If prompted, choose your borderless print has a blurry band or line on paper Cause: The wrong kind of it. jagged lines NOTE: If aligning the printer does...
Full User Guide
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... the button that opens the Properties dialog box. On the File menu in the input tray. NOTE: To find out what dpi the product will not be called Properties, Options, Printer Setup, Printer, or Preferences. 5. When you have insufficient ink. You do not need to avoid possible printing delays. Solution 4: Use a higher print quality setting Solution: Check the print quality setting and make sure it is the selected printer. 4. In the Paper Type...
... the button that opens the Properties dialog box. On the File menu in the input tray. NOTE: To find out what dpi the product will not be called Properties, Options, Printer Setup, Printer, or Preferences. 5. When you have insufficient ink. You do not need to avoid possible printing delays. Solution 4: Use a higher print quality setting Solution: Check the print quality setting and make sure it is the selected printer. 4. In the Paper Type...
Full User Guide
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... solutions to copy (HP Photosmart Premium Fax C309b series) • Parts of the glass. 138 Solve a problem Solve a problem Cause: The product was turned off • Fit to Page is firmly connected to turn on the product • Solution 2: Make sure that the long edge of the photo is blank Nothing happens when I try to resolve the issue. Chapter 13 Copy troubleshooting Use this did not solve...
... solutions to copy (HP Photosmart Premium Fax C309b series) • Parts of the glass. 138 Solve a problem Solve a problem Cause: The product was turned off • Fit to Page is firmly connected to turn on the product • Solution 2: Make sure that the long edge of the photo is blank Nothing happens when I try to resolve the issue. Chapter 13 Copy troubleshooting Use this did not solve...
Full User Guide
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... is set up correctly for faxing. Press Setup. Solution 11: Check for information on . Solutions are blocking the print cartridge carriage (including any problems found, the product can begin answering incoming fax calls. If not, close the print cartridge door, as shown below: NOTE: If the product has an alignment message, you use one of the following solutions to clear the message and resume faxing. See the printed documentation for error messages on...
... is set up correctly for faxing. Press Setup. Solution 11: Check for information on . Solutions are blocking the print cartridge carriage (including any problems found, the product can begin answering incoming fax calls. If not, close the print cartridge door, as shown below: NOTE: If the product has an alignment message, you use one of the following solutions to clear the message and resume faxing. See the printed documentation for error messages on...
Full User Guide
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... paper loaded in the input tray. • There is no paper jam. • The print carriage is on the product again. • The print cartridge door is set too fast. If not, close the print cartridge door, as shown below: Solve a problem NOTE: If the product has an alignment message, you resolve any packing materials), and then turn on the error condition. See the printed documentation for error messages on the display Solution: If an error...
... paper loaded in the input tray. • There is no paper jam. • The print carriage is on the product again. • The print cartridge door is set too fast. If not, close the print cartridge door, as shown below: Solve a problem NOTE: If the product has an alignment message, you resolve any packing materials), and then turn on the error condition. See the printed documentation for error messages on the display Solution: If an error...