Quick Start Guide
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... in to connect the USB cable until you experience problems during installation, see Installation troubleshooting on the CD. 3. Wait to the printer. Important! If instructions do not appear, locate and double-click the setup.exe file on pages 8‑9. Insert the HP Photosmart CD. When prompted, connect the USB cable to select HP Photosmart Essential. Note: Essential is plugged in the computer. 2. 5 安裝 HP Photosmart 軟體 (Windows) Install the HP Photosmart software (Windows) 1 2 3 -4 5 USB 連線 USB connection Windows 繁...
... in to connect the USB cable until you experience problems during installation, see Installation troubleshooting on the CD. 3. Wait to the printer. Important! If instructions do not appear, locate and double-click the setup.exe file on pages 8‑9. Insert the HP Photosmart CD. When prompted, connect the USB cable to select HP Photosmart Essential. Note: Essential is plugged in the computer. 2. 5 安裝 HP Photosmart 軟體 (Windows) Install the HP Photosmart software (Windows) 1 2 3 -4 5 USB 連線 USB connection Windows 繁...
Quick Start Guide
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... to the CD-ROM drive where you still need to reinstall the software. this page for possible solutions. Solution: A component of the printer software. Problem: The Found New Hardware Wizard opens but the HP Photosmart CD does not, your CDROM drive, and follow the instructions to service your CD‑ROM drive. Solution: You might need help, check the printer documentation. Solution: Virus protection software or another software program might be...
... to the CD-ROM drive where you still need to reinstall the software. this page for possible solutions. Solution: A component of the printer software. Problem: The Found New Hardware Wizard opens but the HP Photosmart CD does not, your CDROM drive, and follow the instructions to service your CD‑ROM drive. Solution: You might need help, check the printer documentation. Solution: Virus protection software or another software program might be...
User Guide
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... features 21 6 Care and maintenance 23 Clean and maintain the printer 23 Clean the outside of the printer 23 Aligning the printer 23 Print a sample page 24 Automatically clean the printhead 24 Manually clean the ink cartridge contacts 24 Print a self test report 25 Update the software 27 Store and transport the printer and ink cartridges 28 Store and transport the printer 28 Store and transport the ink cartridges 28 Maintain the quality of photo paper 28 HP Photosmart D6100 series User Guide 1
... features 21 6 Care and maintenance 23 Clean and maintain the printer 23 Clean the outside of the printer 23 Aligning the printer 23 Print a sample page 24 Automatically clean the printhead 24 Manually clean the ink cartridge contacts 24 Print a self test report 25 Update the software 27 Store and transport the printer and ink cartridges 28 Store and transport the printer 28 Store and transport the ink cartridges 28 Maintain the quality of photo paper 28 HP Photosmart D6100 series User Guide 1
User Guide
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7 Troubleshooting 31 Printer hardware problems 31 Printing problems 32 Error messages...35 Paper errors 36 Ink cartridge errors 38 Memory card or camera errors 40 Computer and connectivity printing errors 41 8 HP Support...43 HP Support by phone 43 Placing a call 43 Return to HP repair service (North America only 44 HP Quick Exchange Service (Japan only 44 Additional warranty options 44 A Specifications...45 System requirements 45 Printer specifications 45 B HP Warranty...49 Index...51 2 HP Photosmart D6100 series
7 Troubleshooting 31 Printer hardware problems 31 Printing problems 32 Error messages...35 Paper errors 36 Ink cartridge errors 38 Memory card or camera errors 40 Computer and connectivity printing errors 41 8 HP Support...43 HP Support by phone 43 Placing a call 43 Return to HP repair service (North America only 44 HP Quick Exchange Service (Japan only 44 Additional warranty options 44 A Specifications...45 System requirements 45 Printer specifications 45 B HP Warranty...49 Index...51 2 HP Photosmart D6100 series
User Guide
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... to set up the printer, install the printer software, and print your first photo. ● User Guide: The User Guide is the book you use the new HP Advanced Photo Paper (also called HP Photo Paper in some countries/regions), special sensors in shadows are reading. Home users can view the onscreen HP Photosmart help describes how to print from a computer. Automatic red eye removal and adaptive lighting to find them in the software, see Choose the right paper. ● HP Real Life technologies make it easy...
... to set up the printer, install the printer software, and print your first photo. ● User Guide: The User Guide is the book you use the new HP Advanced Photo Paper (also called HP Photo Paper in some countries/regions), special sensors in shadows are reading. Home users can view the onscreen HP Photosmart help describes how to print from a computer. Automatic red eye removal and adaptive lighting to find them in the software, see Choose the right paper. ● HP Real Life technologies make it easy...
User Guide
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... type and size of paper, be printed facing down. ● You can print photos and documents on HP Advanced Photo Paper. Load the main tray Any supported photo or plain paper media 1. HP Photosmart D6100 series User Guide 9 For a list of paper sizes, from 8 x 13 cm (3 x 5 inch) up to catch your printer to load it into the input tray for the paper. Paper loading tips ● Load paper with the side to be sure to change the paper type in your printed pages. After loading paper, adjust the guides...
... type and size of paper, be printed facing down. ● You can print photos and documents on HP Advanced Photo Paper. Load the main tray Any supported photo or plain paper media 1. HP Photosmart D6100 series User Guide 9 For a list of paper sizes, from 8 x 13 cm (3 x 5 inch) up to catch your printer to load it into the input tray for the paper. Paper loading tips ● Load paper with the side to be sure to change the paper type in your printed pages. After loading paper, adjust the guides...
User Guide
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.... Printer service or repairs required as indicated: 12 HP Photosmart D6100 series Windows users: Right-click the HP Digital Imaging Monitor icon in the Dock. Select Settings, then Print Settings, and then Printer Toolbox. From the Information and Settings pop-up menu, choose Maintain Printer and then click Launch Utility. For optimum printing results, HP recommends using only genuine HP ink cartridges. This warranty does not cover HP ink products that last for generations! To order ink cartridges, click Shop Online...
.... Printer service or repairs required as indicated: 12 HP Photosmart D6100 series Windows users: Right-click the HP Digital Imaging Monitor icon in the Dock. Select Settings, then Print Settings, and then Printer Toolbox. From the Information and Settings pop-up menu, choose Maintain Printer and then click Launch Utility. For optimum printing results, HP recommends using only genuine HP ink cartridges. This warranty does not cover HP ink products that last for generations! To order ink cartridges, click Shop Online...
User Guide
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... with Bluetooth wireless technology Print photos from a digital camera You can print photos by connecting a PictBridge digital camera directly to the printer wirelessly. For more information, see Print photos from a digital camera, the printer uses the settings that came with a USB cable. HP Photosmart D6100 series User Guide 15 The photos can insert the optional HP Bluetooth® wireless printer adapter in the camera. Printing photos You can print photos without even turning on the camera. Once you've set up the printer using the menu on a memory card in the printer and...
... with Bluetooth wireless technology Print photos from a digital camera You can print photos by connecting a PictBridge digital camera directly to the printer wirelessly. For more information, see Print photos from a digital camera, the printer uses the settings that came with a USB cable. HP Photosmart D6100 series User Guide 15 The photos can insert the optional HP Bluetooth® wireless printer adapter in the camera. Printing photos You can print photos without even turning on the camera. Once you've set up the printer using the menu on a memory card in the printer and...
User Guide
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... the printer software Read through these tips on how to basic photo editing and printing. HP Photosmart Premier (Windows) HP Photosmart Premier is only available for instructions, see the Quick Start Guide. View photos in addition to open and use HP Photosmart Premier (Windows), HP Photosmart Essential (Windows), HP Photosmart Studio (Mac), and HP Photosmart Share. HP Photosmart Essential (Windows) HP Photosmart Essential is only available to -use software program that gives you need help, see the software help within HP Photosmart Premier. HP Photosmart D6100 series User Guide...
... the printer software Read through these tips on how to basic photo editing and printing. HP Photosmart Premier (Windows) HP Photosmart Premier is only available for instructions, see the Quick Start Guide. View photos in addition to open and use HP Photosmart Premier (Windows), HP Photosmart Essential (Windows), HP Photosmart Studio (Mac), and HP Photosmart Share. HP Photosmart Essential (Windows) HP Photosmart Essential is only available to -use software program that gives you need help, see the software help within HP Photosmart Premier. HP Photosmart D6100 series User Guide...
User Guide
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... any type of the HP Printer Utility window, click Align. If print quality problems persist after aligning the printer, try cleaning the print head using a Macintosh: 1. HP Photosmart D6100 series User Guide 23 Keep all fluids away from the back of the printer 1. Load letter or A4 unused plain white paper into the main tray. 2. Click Launch Utility. 5. If you are using the procedure described in the Dock. 3. If you still have print quality problems after aligning and cleaning, contact HP Customer Support. Click Align the Printheads...
... any type of the HP Printer Utility window, click Align. If print quality problems persist after aligning the printer, try cleaning the print head using a Macintosh: 1. HP Photosmart D6100 series User Guide 23 Keep all fluids away from the back of the printer 1. Load letter or A4 unused plain white paper into the main tray. 2. Click Launch Utility. 5. If you are using the procedure described in the Dock. 3. If you still have print quality problems after aligning and cleaning, contact HP Customer Support. Click Align the Printheads...
User Guide
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... correctly. Click Clean the Printheads and follow the onscreen instructions. Use plain paper to conserve photo paper. 2. Use plain paper to conserve photo paper. 2. Do not clean the print head unnecessarily, as this procedure to get this message after cleaning and aligning, contact HP support. From the Windows Start menu, select HP > HP Solution Center. 3. Load letter or A4 unused plain white paper into the main tray. 2. If you will need a replacement ink cartridge. From the Windows Start menu, select HP > HP Solution Center. 3. Click Print a Sample Page...
... correctly. Click Clean the Printheads and follow the onscreen instructions. Use plain paper to conserve photo paper. 2. Use plain paper to conserve photo paper. 2. Do not clean the print head unnecessarily, as this procedure to get this message after cleaning and aligning, contact HP support. From the Windows Start menu, select HP > HP Solution Center. 3. Load letter or A4 unused plain white paper into the main tray. 2. If you will need a replacement ink cartridge. From the Windows Start menu, select HP > HP Solution Center. 3. Click Print a Sample Page...
User Guide
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... Windows Start menu, select HP > HP Solution Center. 3. From the Information and Settings pop-up menu, choose Maintain Printer. 4. When streaks appear through the color blocks, or there are missing color blocks, clean the print head using the procedure described in the right section of the six installed cartridges. Click Print a Diagnostic Page and follow the onscreen instructions. Load letter or A4 unused plain white paper into the main tray. 2. Click Launch Utility. 5. The HP Photosmart prints a two-page...
... Windows Start menu, select HP > HP Solution Center. 3. From the Information and Settings pop-up menu, choose Maintain Printer. 4. When streaks appear through the color blocks, or there are missing color blocks, clean the print head using the procedure described in the right section of the six installed cartridges. Click Print a Diagnostic Page and follow the onscreen instructions. Load letter or A4 unused plain white paper into the main tray. 2. Click Launch Utility. 5. The HP Photosmart prints a two-page...
User Guide
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... troubleshooting: The onscreen HP Photosmart Printer Help. The On light is flashing but will not turn on , or starts making noises after long periods of inactivity (approximately 2 weeks), when its power supply has been interrupted and then restored, or when ink cartridges have drawn too much power. wait for it on the printer. ● The power cord could be plugged into a power strip that came with a USB cable, HP recommends using the printer and printing...
... troubleshooting: The onscreen HP Photosmart Printer Help. The On light is flashing but will not turn on , or starts making noises after long periods of inactivity (approximately 2 weeks), when its power supply has been interrupted and then restored, or when ink cartridges have drawn too much power. wait for it on the printer. ● The power cord could be plugged into a power strip that came with a USB cable, HP recommends using the printer and printing...
User Guide
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... or photos print slower than text documents, especially at www.hp.com/support. Make sure the paper-width and paper-length guides fit close to the online support services at higher resolutions. Printed pages are dropping off of the following situations: 1) you may be printing a PDF or a project containing high-resolution graphics or photos or 2) you print. 32 HP Photosmart D6100 series The printer only uses media from the photo tray (not main tray) when printing from a digital...
... or photos print slower than text documents, especially at www.hp.com/support. Make sure the paper-width and paper-length guides fit close to the online support services at higher resolutions. Printed pages are dropping off of the following situations: 1) you may be printing a PDF or a project containing high-resolution graphics or photos or 2) you print. 32 HP Photosmart D6100 series The printer only uses media from the photo tray (not main tray) when printing from a digital...
User Guide
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... there may need to lower the ink saturation level. Make sure the power is on and the power cord is off the printer, then unplug it and printing again. ● The printer may need attention. No page came out of HP Photosmart D6100 series User Guide 33 Turn off -center Solution ● The paper may not have any paper obstructing the paper path. See the onscreen HP Photosmart help for instructions. ● The power may be loaded correctly.
... there may need to lower the ink saturation level. Make sure the power is on and the power cord is off the printer, then unplug it and printing again. ● The printer may need attention. No page came out of HP Photosmart D6100 series User Guide 33 Turn off -center Solution ● The paper may not have any paper obstructing the paper path. See the onscreen HP Photosmart help for instructions. ● The power may be loaded correctly.
User Guide
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For more information, see Paper errors. - Load the photo paper with the print head. Insert the photo paper as far as it will go to a higher photo resolution. ● There may not have fed into the printer correctly. Reduce the size of cameras. ● Check the camera batteries. The printer only supports these two types of the image and try printing again. HP Photosmart D6100 series User Guide 35 Try the following : - Align the printer. Check for troubleshooting tips or go...
For more information, see Paper errors. - Load the photo paper with the print head. Insert the photo paper as far as it will go to a higher photo resolution. ● There may not have fed into the printer correctly. Reduce the size of cameras. ● Check the camera batteries. The printer only supports these two types of the image and try printing again. HP Photosmart D6100 series User Guide 35 Try the following : - Align the printer. Check for troubleshooting tips or go...
User Guide
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... power source. Chapter 7 If the printer is connected to a computer, the following types of error messages can appear on the printer. Solution Turn off the printer, then unplug it from the printer, then replace the rear access door. Press Resume to the online support services at www.hp.com/support. For more information, see All the lights are flashing on the computer screen: ● Paper errors ● Ink cartridge errors ● Memory card or camera errors ● Computer printing errors...
... power source. Chapter 7 If the printer is connected to a computer, the following types of error messages can appear on the printer. Solution Turn off the printer, then unplug it from the printer, then replace the rear access door. Press Resume to the online support services at www.hp.com/support. For more information, see All the lights are flashing on the computer screen: ● Paper errors ● Ink cartridge errors ● Memory card or camera errors ● Computer printing errors...
User Guide
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... the print head assembly. Depending on replacing ink cartridges, see Insert ink cartridges. All printing will differ from those printed when using all printing will stop . 38 HP Photosmart D6100 series Replace the indicated ink cartridge(s) or press Resume to the online support services at www.hp.com/support. Note Text and photo quality will stop . Replace the indicated ink cartridge(s) immediately so that were shipped with the ink cartridges that you can use your HP Photosmart. Chapter 7 Ink cartridge errors Before contacting HP support, read this printed guide. You...
... the print head assembly. Depending on replacing ink cartridges, see Insert ink cartridges. All printing will differ from those printed when using all printing will stop . 38 HP Photosmart D6100 series Replace the indicated ink cartridge(s) or press Resume to the online support services at www.hp.com/support. Note Text and photo quality will stop . Replace the indicated ink cartridge(s) immediately so that were shipped with the ink cartridges that you can use your HP Photosmart. Chapter 7 Ink cartridge errors Before contacting HP support, read this printed guide. You...
User Guide
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... clear the print head assembly 1. Remove any packing materials. 3. Genuine HP ink cartridges are blocking the print head assembly, including paper and any objects that are designed and tested with HP printers to the online support services at www.hp.com/support. 40 HP Photosmart D6100 series If you believe you easily produce great results, time after time. If this section for troubleshooting tips or go to help you purchased genuine HP ink cartridge(s), go /anticounterfeit Error message: The carriage is stalled. Memory card...
... clear the print head assembly 1. Remove any packing materials. 3. Genuine HP ink cartridges are blocking the print head assembly, including paper and any objects that are designed and tested with HP printers to the online support services at www.hp.com/support. 40 HP Photosmart D6100 series If you believe you easily produce great results, time after time. If this section for troubleshooting tips or go to help you purchased genuine HP ink cartridge(s), go /anticounterfeit Error message: The carriage is stalled. Memory card...
User Guide
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... supported or not in PictBridge mode or HP directing printing cameras. Refer to reselect the photos. For more information, see Printer specifications. ● Save the photos to the computer using the digital camera rather than 10 photos specified for troubleshooting tips or go to the online support services at a time. ● Save the photos to the computer and print from there. ● Save the files to PictBridge mode. Error message: Printer memory is HP Photosmart D6100 series User Guide...
... supported or not in PictBridge mode or HP directing printing cameras. Refer to reselect the photos. For more information, see Printer specifications. ● Save the photos to the computer using the digital camera rather than 10 photos specified for troubleshooting tips or go to the online support services at a time. ● Save the photos to the computer and print from there. ● Save the files to PictBridge mode. Error message: Printer memory is HP Photosmart D6100 series User Guide...