Setup Guide
Page 9
... again. Do not plug the USB cable into the computer. HP Photosmart C6300 All-in -One CD. Action: Cancel all screens. USB Troubleshooting www.hp.com/support Problem: (Windows) The Microsoft Add Hardware screen appears. Refer to section A. Remove, and then re-insert the green HP All-in -One series • 9 Make sure the USB cable is plugged into...
... again. Do not plug the USB cable into the computer. HP Photosmart C6300 All-in -One CD. Action: Cancel all screens. USB Troubleshooting www.hp.com/support Problem: (Windows) The Microsoft Add Hardware screen appears. Refer to section A. Remove, and then re-insert the green HP All-in -One series • 9 Make sure the USB cable is plugged into...
Setup Guide
Page 15
...HP Photosmart C6300 All-in -One cannot connect to another wireless router in One control panel Network Menu. • If you are using the default network name (SSID) provided by your wireless router manufacturer, your HP All- Network Troubleshooting www.hp....com/support Problem: After you run the Wireless Setup Wizard from the HP All-in-One control panel, the HP All-in -One series •...signal between the HP All-in -One may not be currently running on your network name is unique. Problem: You see the error message Printer Not Found. ...
...HP Photosmart C6300 All-in -One cannot connect to another wireless router in One control panel Network Menu. • If you are using the default network name (SSID) provided by your wireless router manufacturer, your HP All- Network Troubleshooting www.hp....com/support Problem: After you run the Wireless Setup Wizard from the HP All-in-One control panel, the HP All-in -One series •...signal between the HP All-in -One may not be currently running on your network name is unique. Problem: You see the error message Printer Not Found. ...
Basic Guide
Page 34
... it. If you cannot access the HP Photosmart C6300 All-in-One series home page or are still having problems using a proxy server in your browser, you will need this address for printing or scanning). Troubleshooting and support 32 Troubleshooting and support NOTE: If you are ... the Address box, type the URL of the Network Troubleshooting section) and follow any firewall security software running on page 13. If you can access the HP Photosmart C6300 All-in-One series home page, try to access the HP Photosmart C6300 All-in-One series home page again. Turn off , continue to steps ...
... it. If you cannot access the HP Photosmart C6300 All-in-One series home page or are still having problems using a proxy server in your browser, you will need this address for printing or scanning). Troubleshooting and support 32 Troubleshooting and support NOTE: If you are ... the Address box, type the URL of the Network Troubleshooting section) and follow any firewall security software running on page 13. If you can access the HP Photosmart C6300 All-in-One series home page, try to access the HP Photosmart C6300 All-in-One series home page again. Turn off , continue to steps ...
User Guide
Page 37
... your computer is configured to connect to a series of your computer. 34 Finish setting up the HP All-in-One If a message says you entered an invalid ... topics • "Install the software for a network connection" on page 34 • "Network troubleshooting" on page 149 Install the software for your computer to the SSID. NOTE: Installation time can ...one of a successful Wireless Setup Wizard connection which can range from 20 to correct the WEP key, and then try to use the arrow buttons to these drives before installing the software. Otherwise, the HP Photosmart...
... your computer is configured to connect to a series of your computer. 34 Finish setting up the HP All-in-One If a message says you entered an invalid ... topics • "Install the software for a network connection" on page 34 • "Network troubleshooting" on page 149 Install the software for your computer to the SSID. NOTE: Installation time can ...one of a successful Wireless Setup Wizard connection which can range from 20 to correct the WEP key, and then try to use the arrow buttons to these drives before installing the software. Otherwise, the HP Photosmart...
User Guide
Page 42
To set link speed 1. Print the wireless network test The wireless network test performs a series of these settings. Finish setup 2. Press the down arrow button until Network is highlighted, and then press OK. 3. This section contains the following ... data is successful. If an issue is detected, a recommendation on how to determine whether network setup is transmitted over the network. Related topics "Network troubleshooting" on the printed report. The default is highlighted, and then press OK. 4. You can change any time. Press Setup. However, unless you are...
To set link speed 1. Print the wireless network test The wireless network test performs a series of these settings. Finish setup 2. Press the down arrow button until Network is highlighted, and then press OK. 3. This section contains the following ... data is successful. If an issue is detected, a recommendation on how to determine whether network setup is transmitted over the network. Related topics "Network troubleshooting" on the printed report. The default is highlighted, and then press OK. 4. You can change any time. Press Setup. However, unless you are...
User Guide
Page 142
... -One series, and then clicking Readme. Setup troubleshooting 139 Troubleshooting You can access the Readme file by the software installation screen. If you connected the product to your computer. 4. Restart your computer before the HP Photosmart software is connected to Photosmart C6300 All-in the top-level folder of the HP Photosmart Software CD-ROM. Reinstall the HP Photosmart software. 14 Troubleshooting This...
... -One series, and then clicking Readme. Setup troubleshooting 139 Troubleshooting You can access the Readme file by the software installation screen. If you connected the product to your computer. 4. Restart your computer before the HP Photosmart software is connected to Photosmart C6300 All-in the top-level folder of the HP Photosmart Software CD-ROM. Reinstall the HP Photosmart software. 14 Troubleshooting This...
User Guide
Page 151
... a program). 3. Disconnect the product from your computer. Troubleshooting 148 Troubleshooting Follow the prompts on the computer screen to Programs or All Programs, HP, Photosmart C6300 All-in -One. Cause: The registration screen did not launch automatically. Do not simply delete the HP All-in-One application files from your computer. Chapter 14 5. Insert software...clicking Start, pointing to install the software. 6. To uninstall and reinstall the software 1. NOTE: It is important that came with the HP All-in -One series, and then clicking Product Registration.
... a program). 3. Disconnect the product from your computer. Troubleshooting 148 Troubleshooting Follow the prompts on the computer screen to Programs or All Programs, HP, Photosmart C6300 All-in -One. Cause: The registration screen did not launch automatically. Do not simply delete the HP All-in-One application files from your computer. Chapter 14 5. Insert software...clicking Start, pointing to install the software. 6. To uninstall and reinstall the software 1. NOTE: It is important that came with the HP All-in -One series, and then clicking Product Registration.
User Guide
Page 215
... again. To check the status of the product in -One series 2. 5. To check that the appropriate tab is selected....product with a copy number included, such as HP Photosmart C6300 All-in the HP Solution Center. If you receive a Disconnected error... message, then check whether there is another instance or another tab for the Digital Imaging Monitor icon in the Select Device area or that the Digital Imaging Monitor is running 1. If this did not solve the issue, try the next solution. 212 Troubleshooting Troubleshooting...
... again. To check the status of the product in -One series 2. 5. To check that the appropriate tab is selected....product with a copy number included, such as HP Photosmart C6300 All-in the HP Solution Center. If you receive a Disconnected error... message, then check whether there is another instance or another tab for the Digital Imaging Monitor icon in the Select Device area or that the Digital Imaging Monitor is running 1. If this did not solve the issue, try the next solution. 212 Troubleshooting Troubleshooting...