Reference Guide
Page 3
... (HP Photosmart 380 series printer) or product number (Q6387A). If you do not expose this product to change without Internet access should not be liable for incidental or consequential damages in a well-ventilated area. Protecting the environment This printer has been designed with several attributes to qualified service personnel. ● Use in connection with some of injury from wall outlets before cleaning...
... (HP Photosmart 380 series printer) or product number (Q6387A). If you do not expose this product to change without Internet access should not be liable for incidental or consequential damages in a well-ventilated area. Protecting the environment This printer has been designed with several attributes to qualified service personnel. ● Use in connection with some of injury from wall outlets before cleaning...
Reference Guide
Page 8
... photo paper and index cards ● An HP Tri-color print cartridge ● A power supply (power supplies may vary in appearance or have an additional power cord) Note Contents may have installed the HP Photosmart printer software on the User's Guide CD. ● Reference Guide: The HP Photosmart 380 series reference Guide is available in online format on your new, compact photo printer you are reading. It provides basic information about the printer, including setup, operation, technical support, and warranty. What's in the Finder, then select Library > HP Photosmart Printer...
... photo paper and index cards ● An HP Tri-color print cartridge ● A power supply (power supplies may vary in appearance or have an additional power cord) Note Contents may have installed the HP Photosmart printer software on the User's Guide CD. ● Reference Guide: The HP Photosmart 380 series reference Guide is available in online format on your new, compact photo printer you are reading. It provides basic information about the printer, including setup, operation, technical support, and warranty. What's in the Finder, then select Library > HP Photosmart Printer...
Reference Guide
Page 14
... inserted memory card nine at a time. - Rotate photo: Press to Best. - The setting then automatically resets to rotate the photo 90° clockwise. Select size: Passport printing tells the printer to print an index page of the printer. - Slide show . Remove red-eye: Select this option is printed for checking the print quality of all the photos on the inserted memory card in a slide show : Select to print a test page containing information about the printer that will be installed on an inserted memory card with a USB cable. - The default...
... inserted memory card nine at a time. - Rotate photo: Press to Best. - The setting then automatically resets to rotate the photo 90° clockwise. Select size: Passport printing tells the printer to print an index page of the printer. - Slide show . Remove red-eye: Select this option is printed for checking the print quality of all the photos on the inserted memory card in a slide show : Select to print a test page containing information about the printer that will be installed on an inserted memory card with a USB cable. - The default...
Reference Guide
Page 15
... can help with Bluetooth wireless technology to clean the print cartridge. Visibility: You can set to High (see Security level later in this table), users of other devices with Bluetooth wireless technology by changing this passkey before they locate the printer. - When Not visible is 0000. Memory cards: Select to read how to obtain help you 'll be visible or invisible to it. - Smart focus: Select On (default) or Off. Adaptive lighting: Select On (default) or...
... can help with Bluetooth wireless technology to clean the print cartridge. Visibility: You can set to High (see Security level later in this table), users of other devices with Bluetooth wireless technology by changing this passkey before they locate the printer. - When Not visible is 0000. Memory cards: Select to read how to obtain help you 'll be visible or invisible to it. - Smart focus: Select On (default) or Off. Adaptive lighting: Select On (default) or...
Reference Guide
Page 17
... quality, purity and fade resistance. For optimum printing results, HP recommends using tabbed paper, insert it stops. HP Vivera Inks deliver true-to help you easily produce great results, time after time. 12 HP Photosmart 380 series Open the In tray and pull out the In tray extender. 2. When loading, push the paper down firmly until it so the tabbed end feeds in vivid colors that last. Chapter 1 Load paper Paper type 10 x 15 cm photo paper Index cards L-size cards...
... quality, purity and fade resistance. For optimum printing results, HP recommends using tabbed paper, insert it stops. HP Vivera Inks deliver true-to help you easily produce great results, time after time. 12 HP Photosmart 380 series Open the In tray and pull out the In tray extender. 2. When loading, push the paper down firmly until it so the tabbed end feeds in vivid colors that last. Chapter 1 Load paper Paper type 10 x 15 cm photo paper Index cards L-size cards...
Reference Guide
Page 20
... the memory card slots. Open the print cartridge door to print high-quality photos for yourself, family and friends. Load several sheets of the printer. a. HP Photosmart 380 series Reference Guide 15 Insert a memory card that has photos on it . 2 Printing with a quick start Printing photos is as easy as detailed instructions on using memory cards, selecting photos, and more information on the back of photo paper into place. 2. Here's how you with your new printer It's easy to the right of the printer by extending the Out tray. This...
... the memory card slots. Open the print cartridge door to print high-quality photos for yourself, family and friends. Load several sheets of the printer. a. HP Photosmart 380 series Reference Guide 15 Insert a memory card that has photos on it . 2 Printing with a quick start Printing photos is as easy as detailed instructions on using memory cards, selecting photos, and more information on the back of photo paper into place. 2. Here's how you with your new printer It's easy to the right of the printer by extending the Out tray. This...
Reference Guide
Page 32
... problem using the onscreen Printer Help or HP web sites, call the support phone number for your local point of purchase. Send HP an e-mail message for your questions - Standard phone company charges apply. Connect with setup instructions that came with a computer and contains software troubleshooting information. 2. Check the documentation that explain how to use the printer without connecting a computer, and contains hardware troubleshooting information. For detailed instructions, see the User's Guide available in the documentation...
... problem using the onscreen Printer Help or HP web sites, call the support phone number for your local point of purchase. Send HP an e-mail message for your questions - Standard phone company charges apply. Connect with setup instructions that came with a computer and contains software troubleshooting information. 2. Check the documentation that explain how to use the printer without connecting a computer, and contains hardware troubleshooting information. For detailed instructions, see the User's Guide available in the documentation...
Reference Guide
Page 37
... cm photo paper tray 20 sheets, maximum thickness 292 µm (11.5 mil) per sheet U.S. Printing: 12.2 W Idle: 6.76 W Off: 5.16 W International Printing: 12.0 W Idle: 6.06 W Off: 4.53 W Tri-color (7 ml) Tri-color (14 ml) Gray Photo Note The cartridge numbers you can use with this printer appear on the back cover of the printed HP Photosmart 380 series User's Guide. If you have already used the printer several times, you can find the cartridge numbers in...
... cm photo paper tray 20 sheets, maximum thickness 292 µm (11.5 mil) per sheet U.S. Printing: 12.2 W Idle: 6.76 W Off: 5.16 W International Printing: 12.0 W Idle: 6.06 W Off: 4.53 W Tri-color (7 ml) Tri-color (14 ml) Gray Photo Note The cartridge numbers you can use with this printer appear on the back cover of the printed HP Photosmart 380 series User's Guide. If you have already used the printer several times, you can find the cartridge numbers in...
Setup Guide
Page 2
... index card without bending the paper. 3. Open the In tray as far as it so the tabbed end feeds in the In tray with the label on top, the copper-colored contacts facing toward you are using tabbed paper, insert it will not insert all the way into the correct Memory Card slot. For more information? Need more information, see the following: HP Photosmart 380 series User's Guide Onscreen HP Photosmart Printer Help www.hp.com/support 2 Print cartridge cradle HP Photosmart Print button Memory Card slots Memory Card light Printed in...
... index card without bending the paper. 3. Open the In tray as far as it so the tabbed end feeds in the In tray with the label on top, the copper-colored contacts facing toward you are using tabbed paper, insert it will not insert all the way into the correct Memory Card slot. For more information? Need more information, see the following: HP Photosmart 380 series User's Guide Onscreen HP Photosmart Printer Help www.hp.com/support 2 Print cartridge cradle HP Photosmart Print button Memory Card slots Memory Card light Printed in...
User Guide
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... not operate normally, see the troubleshooting information in the onscreen HP Photosmart Printer Help. ● There are marked according to the MMCA (MultiMediaCard Association). Microsoft and Windows are registered trademarks of Germany, and is under the copyright laws. MultiMediaCard is a trademark of Infineon Technologies AG of Apple Computer, Inc. and any type of moisture. ● Read and understand the setup instructions...
... not operate normally, see the troubleshooting information in the onscreen HP Photosmart Printer Help. ● There are marked according to the MMCA (MultiMediaCard Association). Microsoft and Windows are registered trademarks of Germany, and is under the copyright laws. MultiMediaCard is a trademark of Infineon Technologies AG of Apple Computer, Inc. and any type of moisture. ● Read and understand the setup instructions...
User Guide
Page 7
... the printer 39 Cleaning and maintaining the printer 39 Cleaning the outside of the printer 39 Automatically cleaning the print cartridge 39 Printing a test page 40 Aligning the print cartridge 40 Storing the printer and print cartridges 41 Storing the printer 41 Storing the print cartridges 42 Maintaining the quality of photo paper 42 Storing photo paper 42 Handling photo paper 42 Transporting the printer 42 6 Troubleshooting 45 Printer hardware problems 45 Printing problems 48 Bluetooth printing problems 51 Error messages 53 HP Photosmart 380 series User's Guide 1
... the printer 39 Cleaning and maintaining the printer 39 Cleaning the outside of the printer 39 Automatically cleaning the print cartridge 39 Printing a test page 40 Aligning the print cartridge 40 Storing the printer and print cartridges 41 Storing the printer 41 Storing the print cartridges 42 Maintaining the quality of photo paper 42 Storing photo paper 42 Handling photo paper 42 Transporting the printer 42 6 Troubleshooting 45 Printer hardware problems 45 Printing problems 48 Bluetooth printing problems 51 Error messages 53 HP Photosmart 380 series User's Guide 1
User Guide
Page 17
... photo size. Panoramic printing mode is turned on the memory card inserted in the printer. - Each printed page contains the number of photos of all selected photos with a normal 3:2 aspect ratio. Slide show . - The setting then automatically resets to rotate the photo 90° counterclockwise. - Press to Best. - The default is turned on the memory card inserted in the printer. - Press Cancel to print all : Select to stop the slide show : Select to rotate the photo 90° clockwise. HP Photosmart 380 series User's Guide...
... photo size. Panoramic printing mode is turned on the memory card inserted in the printer. - Each printed page contains the number of photos of all selected photos with a normal 3:2 aspect ratio. Slide show . - The setting then automatically resets to rotate the photo 90° counterclockwise. - Press to Best. - The default is turned on the memory card inserted in the printer. - Press Cancel to print all : Select to stop the slide show : Select to rotate the photo 90° clockwise. HP Photosmart 380 series User's Guide...
User Guide
Page 18
...Bluetooth wireless technology to read about using print cartridges. - Reset Bluetooth optionsSelect Yes or No (default) to reset the Bluetooth options to remove red-eye. 12 HP Photosmart 380 series Memory cards: Select to enter the printer passkey. - PictBridge cameras: Select to be completed. This setting improves blurred photos. - This setting improves lighting and contrast. - When the Security level is 0000. Security level: Select Low (default) or High. Printing Tips I: Select to read about printing panoramic photos. - Panoramic photos: Select to read about the auto image...
...Bluetooth wireless technology to read about using print cartridges. - Reset Bluetooth optionsSelect Yes or No (default) to reset the Bluetooth options to remove red-eye. 12 HP Photosmart 380 series Memory cards: Select to enter the printer passkey. - PictBridge cameras: Select to be completed. This setting improves blurred photos. - This setting improves lighting and contrast. - When the Security level is 0000. Security level: Select Low (default) or High. Printing Tips I: Select to read about printing panoramic photos. - Panoramic photos: Select to read about the auto image...
User Guide
Page 22
... feeds in the In tray. The cartridge numbers you are using panorama paper, only load up to make room for the paper. ● Load only one type and size of paper with the print side or glossy side facing towards you can use with this printer vary by country/ region and appear on photo paper, index cards, L-size cards, or Hagaki cards. ● Before loading paper, slide out the paper-width guide to 20 sheets of paper at a time. 3. Open the In tray...
... feeds in the In tray. The cartridge numbers you are using panorama paper, only load up to make room for the paper. ● Load only one type and size of paper with the print side or glossy side facing towards you can use with this printer vary by country/ region and appear on photo paper, index cards, L-size cards, or Hagaki cards. ● Before loading paper, slide out the paper-width guide to 20 sheets of paper at a time. 3. Open the In tray...
User Guide
Page 37
... the default and produces the highest quality photos. To turn off , all pages print with a narrow white border around the outside edges of the paper. Press Menu. 2. Select Normal, then press OK. Insert a memory card. 2. HP Photosmart 380 series User's Guide 31 Use the Layout arrows to Normal 1. Layout options Do this To print unmarked photos 1. Print four photos per sheet The printer may rotate your photos involves three steps: selecting a layout, setting print quality, and selecting a print method. To change the print quality to select a layout: - Print quality...
... the default and produces the highest quality photos. To turn off , all pages print with a narrow white border around the outside edges of the paper. Press Menu. 2. Select Normal, then press OK. Insert a memory card. 2. HP Photosmart 380 series User's Guide 31 Use the Layout arrows to Normal 1. Layout options Do this To print unmarked photos 1. Print four photos per sheet The printer may rotate your photos involves three steps: selecting a layout, setting print quality, and selecting a print method. To change the print quality to select a layout: - Print quality...
User Guide
Page 54
... light flashes green to indicate that the battery is performing an automatic maintenance procedure to install the battery, see the documentation that came with the battery. ● Check that it has been sitting unused for troubleshooting tips or go to display the printer menu. 2. The printer does not print borderless photos when I plug the optional HP Photosmart Automobile DC Adapter into the printer. ● Turn the printer on how to ensure that the printer power cord...
... light flashes green to indicate that the battery is performing an automatic maintenance procedure to install the battery, see the documentation that came with the battery. ● Check that it has been sitting unused for troubleshooting tips or go to display the printer menu. 2. The printer does not print borderless photos when I plug the optional HP Photosmart Automobile DC Adapter into the printer. ● Turn the printer on how to ensure that the printer power cord...
User Guide
Page 57
... print. Bluetooth printing problems Before contacting HP Customer Care, read the documentation that came with your HP Bluetooth wireless printer adapter and your device with the side to be cleaned. Print quality is loaded with Bluetooth wireless technology. For more information, see Inserting print cartridges. ● If you are using the right type of the automatic paper sensor. If you mark photos in the future, set the digital camera to a higher resolution. ● Make sure you used the Zoom button on the memory card. Check the ink-level...
... print. Bluetooth printing problems Before contacting HP Customer Care, read the documentation that came with your HP Bluetooth wireless printer adapter and your device with the side to be cleaned. Print quality is loaded with Bluetooth wireless technology. For more information, see Inserting print cartridges. ● If you are using the right type of the automatic paper sensor. If you mark photos in the future, set the digital camera to a higher resolution. ● Make sure you used the Zoom button on the memory card. Check the ink-level...
User Guide
Page 59
.... Solution The automatic paper sensor is not installed in the printer, unplug the printer power cord. See Installing the software and the onscreen printer Help. Error message: Paper jam. Click Settings and select Print Settings > Printer Toolbox. Error message: Automatic paper sensor failed. Windows users only: Right-click the small monitor icon on the printer. Clear jam then press OK. Gently pull the jammed paper to remove it , try the following error messages may appear on the printer screen. Lift the In tray up until it snaps back into paper-loading position...
.... Solution The automatic paper sensor is not installed in the printer, unplug the printer power cord. See Installing the software and the onscreen printer Help. Error message: Paper jam. Click Settings and select Print Settings > Printer Toolbox. Error message: Automatic paper sensor failed. Windows users only: Right-click the small monitor icon on the printer. Clear jam then press OK. Gently pull the jammed paper to remove it , try the following error messages may appear on the printer screen. Lift the In tray up until it snaps back into paper-loading position...
User Guide
Page 73
... digital cameras. See print cartridges cleaning print cartridges 39 printer 39 CompactFlash 19 computer connecting to printer 35 installing software 63 printing from 31 removing 21 supported types 19 Memory Sticks 19 menu, printer 10 Microdrive 19 MPEG-1 file format 19 MultiMediaCard 19 O onscreen Help 3 P panoramic mode 27 paper buying and choosing 15 loading 16 maintaining 15, 42 specifications 57 trays 4 troubleshooting 49 paper jams 50 photo stickers 28 photos antique coloration 28 cropping 28 date and time stamp 28 e-mailing 37 framing...
... digital cameras. See print cartridges cleaning print cartridges 39 printer 39 CompactFlash 19 computer connecting to printer 35 installing software 63 printing from 31 removing 21 supported types 19 Memory Sticks 19 menu, printer 10 Microdrive 19 MPEG-1 file format 19 MultiMediaCard 19 O onscreen Help 3 P panoramic mode 27 paper buying and choosing 15 loading 16 maintaining 15, 42 specifications 57 trays 4 troubleshooting 49 paper jams 50 photo stickers 28 photos antique coloration 28 cropping 28 date and time stamp 28 e-mailing 37 framing...
User Guide
Page 74
... SmartMedia 19 software, installing 63 specifications 57 storing photo paper 42 print cartridges 18, 42 printer 41 system requirements 57 T test page 40 thumbnails, printing 24 TIFF file format 19 transporting printer 9, 42 trays, paper 4 troubleshooting Bluetooth 51 error messages 53 flashing lights 45 HP Customer Care 61 paper problems 49 power problems 47 quality problems 51 U USB connection type 35 port 4 specifications 57 V video clip how to print a single frame from 26 how to print nine frames from 26 icon on printer screen 8 improving quality 30 supported file...
... SmartMedia 19 software, installing 63 specifications 57 storing photo paper 42 print cartridges 18, 42 printer 41 system requirements 57 T test page 40 thumbnails, printing 24 TIFF file format 19 transporting printer 9, 42 trays, paper 4 troubleshooting Bluetooth 51 error messages 53 flashing lights 45 HP Customer Care 61 paper problems 49 power problems 47 quality problems 51 U USB connection type 35 port 4 specifications 57 V video clip how to print a single frame from 26 how to print nine frames from 26 icon on printer screen 8 improving quality 30 supported file...