Limited Warranty and Support Guide
Page 11
..., and then click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you... during your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for all your computer's...
..., and then click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you... during your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for all your computer's...
Limited Warranty and Support Guide - Refurbished
Page 18
...containing notifications about product enhancements, the most recent support alerts, and driver updates specific to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day,... support 1-888-829-8466 http://www.earthlink.net HP Photosmart Essential http://www.hp.com/go/pse 18 Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Software and Connectivity Support ...
...containing notifications about product enhancements, the most recent support alerts, and driver updates specific to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day,... support 1-888-829-8466 http://www.earthlink.net HP Photosmart Essential http://www.hp.com/go/pse 18 Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Software and Connectivity Support ...
Warranty - Refurbished
Page 12
... and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for product information, driver updates, troubleshooting, and much more information about... service and support options, both in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-...
... and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for product information, driver updates, troubleshooting, and much more information about... service and support options, both in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-...
FreeDos Addenda
Page 1
...Public License for FreeDOS can be found on the computer in the directory C:\FDOS\SOURCE\FREECOM\ and can be responsible for providing driver support for more languages. Because the Documentation and Utilities CD does not autorun on the command line: c:\fdos\source\freecom\license Visit http://.... You can view the contents of the Documentation and Utilities CD, you can also view safety and comfort information online: http://www.hp.com/ergo The Documentation and Utilities CD supports one or more information. Browse the documentation folder on the CD, locate the appropriate language...
...Public License for FreeDOS can be found on the computer in the directory C:\FDOS\SOURCE\FREECOM\ and can be responsible for providing driver support for more languages. Because the Documentation and Utilities CD does not autorun on the command line: c:\fdos\source\freecom\license Visit http://.... You can view the contents of the Documentation and Utilities CD, you can also view safety and comfort information online: http://www.hp.com/ergo The Documentation and Utilities CD supports one or more information. Browse the documentation folder on the CD, locate the appropriate language...
User Guide
Page 29
...the Support Web site and search for your computer by using the previous procedure. 2 Click Manuals. 3 Locate the manual you want to http://www.hp.com/support in the Help and Support Center. Or Right-click the title, click Save Target As, specify a location on your keyboard. Or ...or use the following : Click the title to view it is in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of your computer, and then click Search . Getting More Information 25 Getting More Information Using the Help and Support Center (...
...the Support Web site and search for your computer by using the previous procedure. 2 Click Manuals. 3 Locate the manual you want to http://www.hp.com/support in the Help and Support Center. Or Right-click the title, click Save Target As, specify a location on your keyboard. Or ...or use the following : Click the title to view it is in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of your computer, and then click Search . Getting More Information 25 Getting More Information Using the Help and Support Center (...
User Guide
Page 42
... Eject from most computer stores. Vertical and slot-loading disc players cannot play non-standard discs. For detailed information about restoring and updating drivers, see "Updating drivers" on your ISP, and start . Turn on page 46. My minidisc CD is falling down on its right side (select models ... the disc with the label facing out and centered in the tray. Ensure the disc is installed in to open the tray. The driver may be corrupted or outdated. Possible solution Log in a vertical position, standard-sized discs fit into the recess inside the computer. If...
... Eject from most computer stores. Vertical and slot-loading disc players cannot play non-standard discs. For detailed information about restoring and updating drivers, see "Updating drivers" on your ISP, and start . Turn on page 46. My minidisc CD is falling down on its right side (select models ... the disc with the label facing out and centered in the tray. Ensure the disc is installed in to open the tray. The driver may be corrupted or outdated. Possible solution Log in a vertical position, standard-sized discs fit into the recess inside the computer. If...
User Guide
Page 44
...file in Windows Media Player. Your file may be viewed on a computer, but not on a network, copy the files from a network drive to update the driver. 7 If you must be corrupt or in an unsupported format. For more information, open the Device Manager window. 3 Click the plus sign (+) next to ... files may be connected to the Internet to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for Windows Media Player. Ensure Windows Media Player is an update available for updated...
...file in Windows Media Player. Your file may be viewed on a computer, but not on a network, copy the files from a network drive to update the driver. 7 If you must be corrupt or in an unsupported format. For more information, open the Device Manager window. 3 Click the plus sign (+) next to ... files may be connected to the Internet to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for Windows Media Player. Ensure Windows Media Player is an update available for updated...
User Guide
Page 45
...the new device, and choose a basic configuration that the pins in the cable or connector are not bent. Possible solution Install the device driver from the CD provided with administrative privileges. You may need to switch users, click the Start button, click the Arrow button next to... the resource conflict. Restart the computer, and follow the instructions for an update. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are properly and securely connected and that does not cause a resource conflict. You can also...
...the new device, and choose a basic configuration that the pins in the cable or connector are not bent. Possible solution Install the device driver from the CD provided with administrative privileges. You may need to switch users, click the Start button, click the Arrow button next to... the resource conflict. Restart the computer, and follow the instructions for an update. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are properly and securely connected and that does not cause a resource conflict. You can also...
User Guide
Page 46
... processing power. If it is not working properly. Performance Symptom Possible solution Computer displays a processor speed that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 Right-click the name of the devices or uninstall ... the computer. Software programs and files take longer than expected. To resolve a device conflict, you have removed a hardware device, but the device driver is still listed in a lower power state, because the applications running do not always appear when a device is available, click the Troubleshoot button...
... processing power. If it is not working properly. Performance Symptom Possible solution Computer displays a processor speed that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 Right-click the name of the devices or uninstall ... the computer. Software programs and files take longer than expected. To resolve a device conflict, you have removed a hardware device, but the device driver is still listed in a lower power state, because the applications running do not always appear when a device is available, click the Troubleshoot button...
User Guide
Page 49
... computer or turn the computer off completely and then power it . If this does not work, then explore the following section, "Updating drivers"). Replace the memory card if necessary. Software repair overview The most efficient way to repair software problems is one of the software, you... have created, and then reinstalls the operating system, programs, and drivers. Microsoft System Restore (see "System Recovery" on page 46) - Clean the contacts with a lint-free cloth and a small amount of the...
... computer or turn the computer off completely and then power it . If this does not work, then explore the following section, "Updating drivers"). Replace the memory card if necessary. Software repair overview The most efficient way to repair software problems is one of the software, you... have created, and then reinstalls the operating system, programs, and drivers. Microsoft System Restore (see "System Recovery" on page 46) - Clean the contacts with a lint-free cloth and a small amount of the...
User Guide
Page 50
... click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. The feature does this System Restore procedure before you to ...it adds the new software. If you experience a problem that was in use before the current software problem existed. Updating drivers A driver is installed, the operating system automatically creates a restore point before it records the computer settings at that enables your computer ...
... click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. The feature does this System Restore procedure before you to ...it adds the new software. If you experience a problem that was in use before the current software problem existed. Updating drivers A driver is installed, the operating system automatically creates a restore point before it records the computer settings at that enables your computer ...
User Guide
Page 51
...continue with the uninstall process. A list of installable programs in the computer box. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is still available from the CDs or DVDs. Check that came on CDs or DVDs included in the..., and then click Recovery Manager. To check the list of programs opens. You must restart the computer after recovering software programs or hardware drivers. Check whether your program is in the Search Help box, and then press Enter. d Click Yes if you can reinstall from the ...
...continue with the uninstall process. A list of installable programs in the computer box. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is still available from the CDs or DVDs. Check that came on CDs or DVDs included in the..., and then click Recovery Manager. To check the list of programs opens. You must restart the computer after recovering software programs or hardware drivers. Check whether your program is in the Search Help box, and then press Enter. d Click Yes if you can reinstall from the ...
User Guide
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... computer, and to ease the recovery of your computer. Frequently performing this automatically. Performing a full virus scan every week can be sure to check for driver updates for your hardware and new versions of your favorite programs. Sometimes a failing hard disk can catch anything that may still get bogged down your...
... computer, and to ease the recovery of your computer. Frequently performing this automatically. Performing a full virus scan every week can be sure to check for driver updates for your hardware and new versions of your favorite programs. Sometimes a failing hard disk can catch anything that may still get bogged down your...
User Guide
Page 54
.... 4 Clean the rollers inside the mouse with a cotton swab dampened with cleaning wipes or a cloth and cleanser. System recovery reinstalls the operating system, programs, and drivers. Cleaning the computer vents Air vents keep these vents clean by model) To create recovery discs, see "System recovery from a recovery image stored on page...
.... 4 Clean the rollers inside the mouse with a cotton swab dampened with cleaning wipes or a cloth and cleanser. System recovery reinstalls the operating system, programs, and drivers. Cleaning the computer vents Air vents keep these vents clean by model) To create recovery discs, see "System recovery from a recovery image stored on page...
User Guide
Page 55
...Recording failure when writing disc or Error detected during system startup. 3 Through recovery discs that you create. 4 Through recovery discs purchased from HP Support. Furthermore, the recovery discs you make the set. You will be used only with your discs may be rejected. The process takes... the hard disk drive, from the recovery image stored on your computer. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for your hard disk drive. Use high-quality discs to create your computer model (typically 1-3 DVD discs). It...
...Recording failure when writing disc or Error detected during system startup. 3 Through recovery discs that you create. 4 Through recovery discs purchased from HP Support. Furthermore, the recovery discs you make the set. You will be used only with your discs may be rejected. The process takes... the hard disk drive, from the recovery image stored on your computer. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for your hard disk drive. Use high-quality discs to create your computer model (typically 1-3 DVD discs). It...
User Guide
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.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
User Guide
Page 61
... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
Limited Warranty and Support Guide - 2 Year
Page 11
...Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. If you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in - Click Start, and then click Help and Support. Go to: http://www.hp.com/...free during your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for fast resolutions. and ...
...Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. If you call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in - Click Start, and then click Help and Support. Go to: http://www.hp.com/...free during your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for fast resolutions. and ...
Getting Started
Page 29
... Manuals. 3 Locate the manual you want to view it is in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of the following steps: 1 Go to technical support options, and information about your computer is not currently installed on your ... the file (retaining the .pdf extension), and then click Save. Finding Guides on the Web You can find links to driver updates, access to http://www.hp.com/support in the Help and Support Center. Getting More Information 25 Here, you can find guides for your model number ...
... Manuals. 3 Locate the manual you want to view it is in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of the following steps: 1 Go to technical support options, and information about your computer is not currently installed on your ... the file (retaining the .pdf extension), and then click Save. Finding Guides on the Web You can find links to driver updates, access to http://www.hp.com/support in the Help and Support Center. Getting More Information 25 Here, you can find guides for your model number ...
Getting Started
Page 42
...-sized discs fit into the recess inside the computer. Ensure the disc is installed in the tray. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you want to open . 3 Select Eject from most computer stores. The... driver may be corrupted or outdated. If you suspect a problem with the label facing out. I cannot remove a CD or DVD. To use a minidisc with a disc...
...-sized discs fit into the recess inside the computer. Ensure the disc is installed in the tray. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you want to open . 3 Select Eject from most computer stores. The... driver may be corrupted or outdated. If you suspect a problem with the label facing out. I cannot remove a CD or DVD. To use a minidisc with a disc...