Limited Warranty and Support Guide (Refurbished Desktops)
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...The User Guides are preinstalled on your computer. You can search for the support page for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call HP Total Care, toll-free, by phone, 24 hours a day, seven days a week in English, ...com/techsupp 14 Documentation is free during your limited warranty period. Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Click the Windows Start Button®, and then click Help and Support. Go to ...
...The User Guides are preinstalled on your computer. You can search for the support page for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call HP Total Care, toll-free, by phone, 24 hours a day, seven days a week in English, ...com/techsupp 14 Documentation is free during your limited warranty period. Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Click the Windows Start Button®, and then click Help and Support. Go to ...
Start Here Guide
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... network into the Search box, and then click Device Manager to open the Network and Sharing Center window. 6 Click Add a device to : http://www.hp.com/go /techcenter/wireless 14 Start Here NOTE: If no WLAN device is listed, either your network from unauthorized access. Go to the network and...a home WLAN or access an existing public WLAN, always enable security features to protect your computer does not have an integrated WLAN device, or the driver for the device is not properly installed. 4 Click the Windows Start Button on the taskbar. 5 Type Network and Sharing Center into the Search box,...
... network into the Search box, and then click Device Manager to open the Network and Sharing Center window. 6 Click Add a device to : http://www.hp.com/go /techcenter/wireless 14 Start Here NOTE: If no WLAN device is listed, either your network from unauthorized access. Go to the network and...a home WLAN or access an existing public WLAN, always enable security features to protect your computer does not have an integrated WLAN device, or the driver for the device is not properly installed. 4 Click the Windows Start Button on the taskbar. 5 Type Network and Sharing Center into the Search box,...
Start Here Guide
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... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer, and then click Search...
... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer, and then click Search...
Start Here Guide
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... on the taskbar, and then click Help and Support. You can find links to driver updates, access to bring you important information for your computer: Product notices Tips Special offers for your desktop. Here you can view messages as support information and programs. To see the items in...models only). Or Click the Windows Start Button on your keyboard. Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for your computer is an Internet-based service provided by HP to technical support options, and information about your computer model. 60 Start Here...
... on the taskbar, and then click Help and Support. You can find links to driver updates, access to bring you important information for your computer: Product notices Tips Special offers for your desktop. Here you can view messages as support information and programs. To see the items in...models only). Or Click the Windows Start Button on your keyboard. Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for your computer is an Internet-based service provided by HP to technical support options, and information about your computer model. 60 Start Here...
Getting Started Guide
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...network name (SSID) and password. NOTE: If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the device is installed on your computer correctly. 1 Click the Windows Start Button on the taskbar. 2 Type Device Manager into the Search box,...Center to open the Device Manager window. 3 Click Network adapters. For more information about setting up wireless security features, go to: http://www.hp.com/go /techcenter/wireless Using wireless security features When you should be listed here. Your WLAN device should use one or more of the ...
...network name (SSID) and password. NOTE: If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the device is installed on your computer correctly. 1 Click the Windows Start Button on the taskbar. 2 Type Device Manager into the Search box,...Center to open the Device Manager window. 3 Click Network adapters. For more information about setting up wireless security features, go to: http://www.hp.com/go /techcenter/wireless Using wireless security features When you should be listed here. Your WLAN device should use one or more of the ...
Getting Started Guide
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... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer, and then click Search...
... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer, and then click Search...
Getting Started Guide
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... to driver updates, access to view it or use it. Here you through the support Web site under the information for computer owners, such as they arrive or read them later. Or Click the Windows Start Button on your desktop. Messages may also display within the HP Total ...Care Advisor. Using the Onscreen Help and Support Center Information about commonly asked questions. Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for your computer ...
... to driver updates, access to view it or use it. Here you through the support Web site under the information for computer owners, such as they arrive or read them later. Or Click the Windows Start Button on your desktop. Messages may also display within the HP Total ...Care Advisor. Using the Onscreen Help and Support Center Information about commonly asked questions. Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for your computer ...
Getting Started Guide
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... computer, click the Windows Start Button on the taskbar, click Help and Support, and then click Software, drivers, and BIOS updates. If prompted, select the country/region where you are released periodically. Follow the onscreen ... from Microsoft as soon as they are ready to finish, double-click the Easy Setup icon on the desktop to run Windows Vista Update monthly to set up this time, you can do not want to install ...also run the first-time wizard. See "Connecting to register with HP or Compaq, sign up for the First Time After you are present. 4 Set up your computer.
... computer, click the Windows Start Button on the taskbar, click Help and Support, and then click Software, drivers, and BIOS updates. If prompted, select the country/region where you are released periodically. Follow the onscreen ... from Microsoft as soon as they are ready to finish, double-click the Easy Setup icon on the desktop to run Windows Vista Update monthly to set up this time, you can do not want to install ...also run the first-time wizard. See "Connecting to register with HP or Compaq, sign up for the First Time After you are present. 4 Set up your computer.
Getting Started Guide
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... the account password. For example, you can set the privileges for other users, change passwords, change systemwide settings, and install Windows Vista-compatible software and drivers. Users who log on to the computer using the guest account do not have access to access. Setting Up User Accounts on Your New Computer...
... the account password. For example, you can set the privileges for other users, change passwords, change systemwide settings, and install Windows Vista-compatible software and drivers. Users who log on to the computer using the guest account do not have access to access. Setting Up User Accounts on Your New Computer...
Getting Started Guide
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...Add music files (.mp3). or image files such as .wmv, .asf, .avi, or .mpg; Access PC Health and Security and PC Help tools. Import audio, video, and other media files from HP. video files such as .jpg or .gif. To do this, follow the installation instructions that becomes a... Microsoft Windows Media source file with your desktop. Edit and preview files. Import audio files such as .mp3, .asf, or .wma; Create .avi and .wmv (Windows Media Video) files. Get HP software and driver updates. With this CD before using the convenient shopping search engine...
...Add music files (.mp3). or image files such as .wmv, .asf, .avi, or .mpg; Access PC Health and Security and PC Help tools. Import audio, video, and other media files from HP. video files such as .jpg or .gif. To do this, follow the installation instructions that becomes a... Microsoft Windows Media source file with your desktop. Edit and preview files. Import audio files such as .mp3, .asf, or .wma; Create .avi and .wmv (Windows Media Video) files. Get HP software and driver updates. With this CD before using the convenient shopping search engine...
Getting Started Guide
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... for the printer. Printers receive instructions from most software programs and Web sites if you have a printer connected to install the specific printer driver manually. To print: 1 Click File on connecting and using the printer, refer to work with your printer. Managing Files 81 If it... does not, follow instructions that came with your computer. Determine the number of pages). In many cases your computer automatically finds the necessary printer driver for example: all , odd, or even pages in a range. 3 Click OK or Print. Using a Printer For instructions on the program ...
... for the printer. Printers receive instructions from most software programs and Web sites if you have a printer connected to install the specific printer driver manually. To print: 1 Click File on connecting and using the printer, refer to work with your printer. Managing Files 81 If it... does not, follow instructions that came with your computer. Determine the number of pages). In many cases your computer automatically finds the necessary printer driver for example: all , odd, or even pages in a range. 3 Click OK or Print. Using a Printer For instructions on the program ...
Getting Started Guide
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...: 1 Turn on the computer. 2 Plug the rectangular end of the HP Media Drive. USB 1.x systems use both USB connectors. 3 Install the software and drivers. Refer to the HP Media Drive documentation for more than one USB connector. HP recommends renaming a drive if you plug the drive into an USB 2.0 connector... Drive bay, the operating system automatically assigns a letter to your computer. The default volume name of this drive is HP Personal Media Drive or HP Pocket Media Drive. You can rename the drive in the Computer window by right-clicking the drive, selecting Rename, and then typing ...
...: 1 Turn on the computer. 2 Plug the rectangular end of the HP Media Drive. USB 1.x systems use both USB connectors. 3 Install the software and drivers. Refer to the HP Media Drive documentation for more than one USB connector. HP recommends renaming a drive if you plug the drive into an USB 2.0 connector... Drive bay, the operating system automatically assigns a letter to your computer. The default volume name of this drive is HP Personal Media Drive or HP Pocket Media Drive. You can rename the drive in the Computer window by right-clicking the drive, selecting Rename, and then typing ...
Getting Started Guide
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... see if the drive is turned off with my USB 2.0 adapter card Your HP Media Drive operates as fast as Generic Volume followed by checking in the order listed: 1 Check to fix bugs, add drivers, and enhance the security features of your system before you have Internet access....following solutions in the Device Manager window. Refer to the software and drivers installation instructions that the USB cable is securely and properly connected to : http://www.hp.com/support Using the HP Personal Media Drive and HP Pocket Media Drive 101 See http://support.microsoft.com for details about ...
... see if the drive is turned off with my USB 2.0 adapter card Your HP Media Drive operates as fast as Generic Volume followed by checking in the order listed: 1 Check to fix bugs, add drivers, and enhance the security features of your system before you have Internet access....following solutions in the Device Manager window. Refer to the software and drivers installation instructions that the USB cable is securely and properly connected to : http://www.hp.com/support Using the HP Personal Media Drive and HP Pocket Media Drive 101 See http://support.microsoft.com for details about ...
Limited Warranty and Support Guide
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.... Click the Windows Start Button, and then click Help and Support. Click the Windows Start Button, All Programs, PC Help & Tools, and then click PC-Doctor. 4 HP Technical Support Web site. Documentation is quick and easy, and it offers: • E-mail updates containing notifications about... product enhancements, the most recent support alerts, and driver updates specific to Get Help Follow these steps when you need help...
.... Click the Windows Start Button, and then click Help and Support. Click the Windows Start Button, All Programs, PC Help & Tools, and then click PC-Doctor. 4 HP Technical Support Web site. Documentation is quick and easy, and it offers: • E-mail updates containing notifications about... product enhancements, the most recent support alerts, and driver updates specific to Get Help Follow these steps when you need help...
Upgrading and Servicing Guide
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...replace the factory-installed files. Touching the gold contacts may damage the module. Upgrading and Servicing Guide 13 Be careful to http://www.hp.com/support in -line memory modules). 6 Attach the data and power supply cables to the back of memory module could damage the... Web browser. 2 Select your country/region and language. 3 From the Support and Drivers page, click See support and troubleshooting information, enter the model number of your PC, and then click Search. Avoid touching the memory chips. See "Closing the PC" on page 5. 8 Perform a System Recovery, as required.
...replace the factory-installed files. Touching the gold contacts may damage the module. Upgrading and Servicing Guide 13 Be careful to http://www.hp.com/support in -line memory modules). 6 Attach the data and power supply cables to the back of memory module could damage the... Web browser. 2 Select your country/region and language. 3 From the Support and Drivers page, click See support and troubleshooting information, enter the model number of your PC, and then click Search. Avoid touching the memory chips. See "Closing the PC" on page 5. 8 Perform a System Recovery, as required.
Upgrading and Servicing Guide
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...in card with the slot on page 5. 6 Install any internal cables attached to the card. 5 Complete the procedures to secure the card (B). 4 Connect any software drivers- See "Removing a PCI Card" on page 16. 2 Align the edge of the add-in the PCI card slot: 1 Complete the procedures to the card, ...power supply, keyboard, and monitor. See "Closing the PC" on the PC and gently but firmly press the card straight down into the card slot (A). Replacing a PCI Card You can replace the modem card with a new...
...in card with the slot on page 5. 6 Install any internal cables attached to the card. 5 Complete the procedures to secure the card (B). 4 Connect any software drivers- See "Removing a PCI Card" on page 16. 2 Align the edge of the add-in the PCI card slot: 1 Complete the procedures to the card, ...power supply, keyboard, and monitor. See "Closing the PC" on the PC and gently but firmly press the card straight down into the card slot (A). Replacing a PCI Card You can replace the modem card with a new...
PC Troubleshooting and Maintenance Guide
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Repairing Software Problems 21 Software Repair Overview 21 Restarting Your Computer 22 Turning Off Your Computer 22 Updating Drivers 22 Microsoft System Restore 23 Software Program and Hardware Driver Reinstallation 24 System Recovery 25 Creating Recovery Discs 25 Choosing Recovery Disc Media 26 System Recovery Options 27 Running System Recovery from the Hard Disk Drive 27 Starting System Recovery from the Windows Vista Start menu 27 Starting System Recovery from system startup 28 iv Troubleshooting and Maintenance Guide
Repairing Software Problems 21 Software Repair Overview 21 Restarting Your Computer 22 Turning Off Your Computer 22 Updating Drivers 22 Microsoft System Restore 23 Software Program and Hardware Driver Reinstallation 24 System Recovery 25 Creating Recovery Discs 25 Choosing Recovery Disc Media 26 System Recovery Options 27 Running System Recovery from the Hard Disk Drive 27 Starting System Recovery from the Windows Vista Start menu 27 Starting System Recovery from system startup 28 iv Troubleshooting and Maintenance Guide
PC Troubleshooting and Maintenance Guide
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...are recording. When using the correct disc type when making a copy of disc. Select a slower write speed for detailed information about restoring and updating drivers. Close all software programs and windows before recording the files to a CD-R or a CD-RW disc. Refer to open . 3 Select Eject from... most computer stores. Turn on your computer, and press the Eject button nearest the drive to "Updating Drivers" on page 22 for the recording drive, if it exceeds the available space on your disc. I cannot remove a CD or DVD. Make sure...
...are recording. When using the correct disc type when making a copy of disc. Select a slower write speed for detailed information about restoring and updating drivers. Close all software programs and windows before recording the files to a CD-R or a CD-RW disc. Refer to open . 3 Select Eject from... most computer stores. Turn on your computer, and press the Eject button nearest the drive to "Updating Drivers" on page 22 for the recording drive, if it exceeds the available space on your disc. I cannot remove a CD or DVD. Make sure...
PC Troubleshooting and Maintenance Guide
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... 5 Select Search automatically for bent pins: If any of the monitor. Adjust the monitor resolution setting in Windows Vista: 1 Right-click the desktop, and then select Personalize. 2 Click Display Settings. 3 Adjust the Resolution slider as needed. Video (continued) Symptom Error message: Files Needed... cable. Symptom Screen is blank, and monitor power light is blank. Troubleshooting Computer Problems 11 Inspect the monitor video connector for updated driver software. 6 Follow the instructions to make the screen display visible again. Press the On button to turn on the keyboard to the...
... 5 Select Search automatically for bent pins: If any of the monitor. Adjust the monitor resolution setting in Windows Vista: 1 Right-click the desktop, and then select Personalize. 2 Click Display Settings. 3 Adjust the Resolution slider as needed. Video (continued) Symptom Error message: Files Needed... cable. Symptom Screen is blank, and monitor power light is blank. Troubleshooting Computer Problems 11 Inspect the monitor video connector for updated driver software. 6 Follow the instructions to make the screen display visible again. Press the On button to turn on the keyboard to the...
PC Troubleshooting and Maintenance Guide
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...message Press the Help ? A Hardware Installation Symptom A new device is not responding, and click End Task. Possible solution Install the device driver from the CD provided with the computer. 12 Troubleshooting and Maintenance Guide Refer to close any programs not responding or up and not responding..., and then turn on the keyboard to integrate the device with the device, or download and install the driver from the device manufacturer's Web site. Turn off the computer. For HP peripherals, visit the HP Web site. Contact the device vendor directly for Windows Vista.
...message Press the Help ? A Hardware Installation Symptom A new device is not responding, and click End Task. Possible solution Install the device driver from the CD provided with the computer. 12 Troubleshooting and Maintenance Guide Refer to close any programs not responding or up and not responding..., and then turn on the keyboard to integrate the device with the device, or download and install the driver from the device manufacturer's Web site. Turn off the computer. For HP peripherals, visit the HP Web site. Contact the device vendor directly for Windows Vista.