HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
Page 1
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper ...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper ...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
Page 5
... and install any time by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product Software & Drivers download page to obtain: http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is not ...be aborted at any newer HDD firmware updates or other HDD related product drivers for your product. There are new firmware updates for your product. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive...
... and install any time by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product Software & Drivers download page to obtain: http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is not ...be aborted at any newer HDD firmware updates or other HDD related product drivers for your product. There are new firmware updates for your product. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
Page 6
... issues that are released to the Intel Matrix Storage Manager driver are configured with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for disk traffic, and provides link power management with Intel® Application Accelerator drivers. Updates to address known issues. Page 6 To download the...
... issues that are released to the Intel Matrix Storage Manager driver are configured with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for disk traffic, and provides link power management with Intel® Application Accelerator drivers. Updates to address known issues. Page 6 To download the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
Page 7
...about using external SATA communications based on Products with physical sectors (disk media). This support is included in all editions of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e1 drives - For example, adjust the power management settings if you may ..., data is now limiting HDD capacity. To address this sector size is moved to have the latest BIOS, firmware, and driver enhancements for your computer. First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to optimize the performance of...
...about using external SATA communications based on Products with physical sectors (disk media). This support is included in all editions of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e1 drives - For example, adjust the power management settings if you may ..., data is now limiting HDD capacity. To address this sector size is moved to have the latest BIOS, firmware, and driver enhancements for your computer. First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to optimize the performance of...
User Guide - Windows 8
Page 7
...Disposing of a user-replaceable battery 43 Replacing a user-replaceable battery 43 Running on external AC power ...43 Troubleshooting power problems 44 HP CoolSense ...45 Refreshing your software content with Intel Smart Connect Technology (select models only 46 Shutting down (turning off) the computer... drives and accessing software 50 8 Maintaining your computer ...51 Improving performance ...51 Using HP 3D DriveGuard 51 Using Disk Defragmenter 52 Using Disk Cleanup ...52 Updating programs and drivers ...53 Cleaning your computer ...54 Cleaning the display, sides, and cover 54 Cleaning...
...Disposing of a user-replaceable battery 43 Replacing a user-replaceable battery 43 Running on external AC power ...43 Troubleshooting power problems 44 HP CoolSense ...45 Refreshing your software content with Intel Smart Connect Technology (select models only 46 Shutting down (turning off) the computer... drives and accessing software 50 8 Maintaining your computer ...51 Improving performance ...51 Using HP 3D DriveGuard 51 Using Disk Defragmenter 52 Using Disk Cleanup ...52 Updating programs and drivers ...53 Cleaning your computer ...54 Cleaning the display, sides, and cover 54 Cleaning...
User Guide - Windows 8
Page 55
... of damage to a USB connector, use the computer's power to import information directly from your phone or camera. NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to know your computer on this versatile interface allows you store, manage, share, and access...
... of damage to a USB connector, use the computer's power to import information directly from your phone or camera. NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to know your computer on this versatile interface allows you store, manage, share, and access...
User Guide - Windows 8
Page 59
...parking the drive and halting data requests under either of your computer. This chapter provides information about updating your programs and drivers, instructions for traveling with the display closed while the computer is unnecessary. Hard drives connected to USB ports are protected ...by running on battery power. For more information, see the HP 3D DriveGuard software Help. It also provides information about improving the performance of the following conditions: ● You drop the computer...
...parking the drive and halting data requests under either of your computer. This chapter provides information about updating your programs and drivers, instructions for traveling with the display closed while the computer is unnecessary. Hard drives connected to USB ports are protected ...by running on battery power. For more information, see the HP 3D DriveGuard software Help. It also provides information about improving the performance of the following conditions: ● You drop the computer...
User Guide - Windows 8
Page 61
... example, older graphics components might not work well with the most out of HP programs and drivers. support, go to http://www.hp.com/go to download the latest versions of your equipment. Updating programs and drivers 53 Updating programs and drivers HP recommends that you would not be getting the most recent gaming software. Updates...
... example, older graphics components might not work well with the most out of HP programs and drivers. support, go to http://www.hp.com/go to download the latest versions of your equipment. Updating programs and drivers 53 Updating programs and drivers HP recommends that you would not be getting the most recent gaming software. Updates...
User Guide - Windows 8
Page 66
... the security software trial offer or purchase the software of user-defined security criteria. For more information, see Updating programs and drivers on a system, all the computers on your computer and information To provide ongoing protection against newly discovered viruses and other online...and improve software performance. It is installed on page 53. 58 Chapter 9 Securing your computer as a trial offer. Installing software updates HP, Windows, and third-party software installed on your computer should be preinstalled on the network. To start Setup Utility (BIOS), turn on...
... the security software trial offer or purchase the software of user-defined security criteria. For more information, see Updating programs and drivers on a system, all the computers on your computer and information To provide ongoing protection against newly discovered viruses and other online...and improve software performance. It is installed on page 53. 58 Chapter 9 Securing your computer as a trial offer. Installing software updates HP, Windows, and third-party software installed on your computer should be preinstalled on the network. To start Setup Utility (BIOS), turn on...
User Guide - Windows 8
Page 67
...back up , restoring, and recovering on your computer, regularly update the software. support, go to the HP website. At this location, you regularly update the software and drivers that all critical updates from being permanently lost or damaged through the updates link in Help and Support....9679; Run Windows Update as soon as you set up your wireless network 59 For worldwide support, go /contactHP. Installing HP and third-party software updates HP recommends that you can also register to protect them from Microsoft as soon as possible after the computer left the factory....
...back up , restoring, and recovering on your computer, regularly update the software. support, go to the HP website. At this location, you regularly update the software and drivers that all critical updates from being permanently lost or damaged through the updates link in Help and Support....9679; Run Windows Update as soon as you set up your wireless network 59 For worldwide support, go /contactHP. Installing HP and third-party software updates HP recommends that you can also register to protect them from Microsoft as soon as possible after the computer left the factory....
User Guide - Windows 8
Page 73
... is not enabled by deleting all hardware-related drivers and software, but not other personal files, create a backup of the HP Recovery partition on page 66. 2. Creating recovery media and backups 65 See Creating HP Recovery media on the computer. For more information... photos, video, music, and other software applications. ● Factory Reset-Restores the computer to regularly and automatically back up using HP Recovery Manager. If files are accidentally deleted from libraries, desktop, contacts, and favorites. Windows creates a system restore point for enabling...
... is not enabled by deleting all hardware-related drivers and software, but not other personal files, create a backup of the HP Recovery partition on page 66. 2. Creating recovery media and backups 65 See Creating HP Recovery media on the computer. For more information... photos, video, music, and other software applications. ● Factory Reset-Restores the computer to regularly and automatically back up using HP Recovery Manager. If files are accidentally deleted from libraries, desktop, contacts, and favorites. Windows creates a system restore point for enabling...
User Guide - Windows 8
Page 75
... Help and Support. Choose the method that came preinstalled on page 71. System Restore allows you can use the Drivers and Applications Reinstall option of HP Recovery media to restore the factory image to restore without losing any personal information, Windows System Restore is an option...continue to remove all personal data, apps, and settings, and reinstall Windows. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 69. ● If you want to restore the system to a previous...
... Help and Support. Choose the method that came preinstalled on page 71. System Restore allows you can use the Drivers and Applications Reinstall option of HP Recovery media to restore the factory image to restore without losing any personal information, Windows System Restore is an option...continue to remove all personal data, apps, and settings, and reinstall Windows. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 69. ● If you want to restore the system to a previous...
User Guide - Windows 8
Page 77
... recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for your personal data. Using the HP Recovery media you created, you can obtain recovery media for the programs that were installed at the factory. ● Minimized Image Recovery...-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the state its original factory state. IMPORTANT...
... recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for your personal data. Using the HP Recovery media you created, you can obtain recovery media for the programs that were installed at the factory. ● Minimized Image Recovery...-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the state its original factory state. IMPORTANT...
HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide
Page 24
..., provide the computer serial number and model description provided on the bottom of the warranty period for the computer. This is unique to locate documents, drivers, and support for the computer. 16 Chapter 3 Illustrated parts catalog This is an alphanumeric identifier that is the alphanumeric identifier needed . The part number helps...
..., provide the computer serial number and model description provided on the bottom of the warranty period for the computer. This is unique to locate documents, drivers, and support for the computer. 16 Chapter 3 Illustrated parts catalog This is an alphanumeric identifier that is the alphanumeric identifier needed . The part number helps...
HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide
Page 42
... alphanumeric identifier that is the alphanumeric identifier needed . The part number helps a service technician to determine what components and parts are needed to locate documents, drivers, and support for the computer. Item (1) (2) (3) (4) (5) Description Product name Serial number Product part number Warranty period Model description (select models only) Function The name affixed...
... alphanumeric identifier that is the alphanumeric identifier needed . The part number helps a service technician to determine what components and parts are needed to locate documents, drivers, and support for the computer. Item (1) (2) (3) (4) (5) Description Product name Serial number Product part number Warranty period Model description (select models only) Function The name affixed...
HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide
Page 94
...you create will help you safeguard your most recent backup. 1. Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you successfully set to regularly and automatically back up using File History. From the Start screen,... factory state by Windows System Restore at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the original factory state, all information from...
...you create will help you safeguard your most recent backup. 1. Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you successfully set to regularly and automatically back up using File History. From the Start screen,... factory state by Windows System Restore at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the original factory state, all information from...
HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide
Page 96
... This option does not require backing up , restoring, and recovering Other applications included in HP Recovery Manager. See Using Windows Refresh for installation through the Drivers and Applications Reinstall option in the image continue to be available for quick and easy recovery...91. 88 Chapter 8 Windows 8 - Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using HP Recovery Manager on your information from the HP Recovery partition or HP Recovery media. Choose the method that came preinstalled on page 90....
... This option does not require backing up , restoring, and recovering Other applications included in HP Recovery Manager. See Using Windows Refresh for installation through the Drivers and Applications Reinstall option in the image continue to be available for quick and easy recovery...91. 88 Chapter 8 Windows 8 - Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using HP Recovery Manager on your information from the HP Recovery partition or HP Recovery media. Choose the method that came preinstalled on page 90....
HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide
Page 98
... , restoring, and recovering or - Backing up any personal data you wish to its original factory state by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the state its original factory state. Click Change ... Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. Using the HP Recovery media you created, you must either download the software from the manufacturer's website or reinstall the software from the hard drive and...
... , restoring, and recovering or - Backing up any personal data you wish to its original factory state by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the state its original factory state. Click Change ... Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. Using the HP Recovery media you created, you must either download the software from the manufacturer's website or reinstall the software from the hard drive and...
HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide
Page 100
...amount of free space on the left side of system restore discs using blank DVD+R discs from a backup. However, depending on the drivers and software installed on -screen instructions. CAUTION: Using Restore completely erases hard drive contents and reformats the hard drive. Personal files must be...+R). The program states how many discs are needed at the far right of the window, click the down list. 3. For most recent backup. HP recommends that were installed at the factory. 9 Ubuntu Linux - Backing up , restoring, and recovering You can also create a restore image on ...
...amount of free space on the left side of system restore discs using blank DVD+R discs from a backup. However, depending on the drivers and software installed on -screen instructions. CAUTION: Using Restore completely erases hard drive contents and reformats the hard drive. Personal files must be...+R). The program states how many discs are needed at the far right of the window, click the down list. 3. For most recent backup. HP recommends that were installed at the factory. 9 Ubuntu Linux - Backing up , restoring, and recovering You can also create a restore image on ...
User Guide - Linux
Page 7
... a digital storage card 44 Using optical drives ...46 Inserting an optical disc ...47 Removing an optical disc 48 8 Maintaining your computer ...49 Updating programs and drivers ...49 Cleaning your computer ...50 Cleaning the display, sides, and cover 50 Cleaning the TouchPad and keyboard 50 Traveling with or shipping your computer 51...
... a digital storage card 44 Using optical drives ...46 Inserting an optical disc ...47 Removing an optical disc 48 8 Maintaining your computer ...49 Updating programs and drivers ...49 Cleaning your computer ...50 Cleaning the display, sides, and cover 50 Cleaning the TouchPad and keyboard 50 Traveling with or shipping your computer 51...