HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Does the drive fail the Diagnostic test? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of drive or at minimum back up any error codes related...
... test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Does the drive fail the Diagnostic test? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of drive or at minimum back up any error codes related...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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...-MHz FSB, 3.00-MB 767822-001 L3 cache, dual core, 15 W) and a non-Windows 8 operating system Heat sink (includes replacement thermal material and 4 captive screws, secured by C-clips): For use only on computer models equipped with an AMD processor 769236-001 For ...WiFi + BT 4.0 Combo Adapter for use on all computer models 733476-005 Hard drive (SATA, 7.0-mm, does not include hard drive bracket or hard drive connector adapter): NOTE: The hard drive bracket and hard drive connector adapter are included in the Hard Drive Hardware Kit, spare part number 783027-001. 1-TB, 5400-rpm 762990-005...
...-MHz FSB, 3.00-MB 767822-001 L3 cache, dual core, 15 W) and a non-Windows 8 operating system Heat sink (includes replacement thermal material and 4 captive screws, secured by C-clips): For use only on computer models equipped with an AMD processor 769236-001 For ...WiFi + BT 4.0 Combo Adapter for use on all computer models 733476-005 Hard drive (SATA, 7.0-mm, does not include hard drive bracket or hard drive connector adapter): NOTE: The hard drive bracket and hard drive connector adapter are included in the Hard Drive Hardware Kit, spare part number 783027-001. 1-TB, 5400-rpm 762990-005...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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...battery (includes cable) 1-TB, 5400-rpm, SATA, 7.0-mm hard drive (does not include hard drive bracket or hard drive connector adapter) NOTE: The hard drive bracket and hard drive connector adapter are included in the Hard Drive Hardware Kit, spare part number 768020-001. 128-GB, ...drive (for use only on computer models equipped with an Intel processor) System board equipped with an Intel Core i5-4210U 1.70-GHz (SC turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, dual core, 15 W), a graphics subsystem with UMA memory, and a non-Windows 8 operating system (includes replacement...
...battery (includes cable) 1-TB, 5400-rpm, SATA, 7.0-mm hard drive (does not include hard drive bracket or hard drive connector adapter) NOTE: The hard drive bracket and hard drive connector adapter are included in the Hard Drive Hardware Kit, spare part number 768020-001. 128-GB, ...drive (for use only on computer models equipped with an Intel processor) System board equipped with an Intel Core i5-4210U 1.70-GHz (SC turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, dual core, 15 W), a graphics subsystem with UMA memory, and a non-Windows 8 operating system (includes replacement...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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... finish Rubber Kit for use only on computer models in natural silver finish Hard Drive Hardware Kit (includes hard drive bracket and hard drive connector adapter) Fan (includes cable) Heat sink for use only on computer models equipped with an Intel processor (includes replacement thermal material and 4 captive screws, secured by C-clips) Speaker (includes left and right...
... finish Rubber Kit for use only on computer models in natural silver finish Hard Drive Hardware Kit (includes hard drive bracket and hard drive connector adapter) Fan (includes cable) Heat sink for use only on computer models equipped with an Intel processor (includes replacement thermal material and 4 captive screws, secured by C-clips) Speaker (includes left and right...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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... is necessary to the bottom cover. 3. Remove the two PM2.4×3.8 screws (2) that secure the hard drive to replace the hard drive bracket, release the sides (1) of the bracket from the hard drive, and then lift the bracket straight up (2) and remove the bracket from the system board (see Keyboard/top ...board. 2. Remove the keyboard/top cover (see Battery on page 34). 5. If it is attached, and then disconnect the hard drive cable from the computer. 4. Disconnect the battery cable from the hard drive. 40 Chapter 5 Removal and replacement procedures 3. Remove the hard drive (3). 4.
... is necessary to the bottom cover. 3. Remove the two PM2.4×3.8 screws (2) that secure the hard drive to replace the hard drive bracket, release the sides (1) of the bracket from the hard drive, and then lift the bracket straight up (2) and remove the bracket from the system board (see Keyboard/top ...board. 2. Remove the keyboard/top cover (see Battery on page 34). 5. If it is attached, and then disconnect the hard drive cable from the computer. 4. Disconnect the battery cable from the hard drive. 40 Chapter 5 Removal and replacement procedures 3. Remove the hard drive (3). 4.
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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...11ac 1×1 WiFi + BT 4.0 Combo Adapter for use only on , and then shut it is off of the front end of the hard drive. Shut down through the operating system. 2. Before removing the WLAN module, follow these steps: 1. WLAN module Description Spare part number Qualcomm ... for use on all external devices connected to reassemble and install the hard drive. WLAN module 41 If it down the computer. If you replace the module and then receive a warning message, remove the module to replace the hard drive connector adapter, slide the adapter (3) off or in your country or...
...11ac 1×1 WiFi + BT 4.0 Combo Adapter for use only on , and then shut it is off of the front end of the hard drive. Shut down through the operating system. 2. Before removing the WLAN module, follow these steps: 1. WLAN module Description Spare part number Qualcomm ... for use on all external devices connected to reassemble and install the hard drive. WLAN module 41 If it down the computer. If you replace the module and then receive a warning message, remove the module to replace the hard drive connector adapter, slide the adapter (3) off or in your country or...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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... then disconnect the power button board cable from the system board. Release the ZIF connector (1) to which the hard drive cable is off or in Hibernation, turn the computer on the replacement system board. Remove the keyboard/top cover (see WLAN module on page 34), and then remove the following .../USB board on page 43) When replacing the system board, be sure that the heat sink (see Heat sink on page 59) and the memory modules (see Memory module on page 61) are unsure whether the computer is attached, and then disconnect the hard drive cable from the computer. 4. If...
... then disconnect the power button board cable from the system board. Release the ZIF connector (1) to which the hard drive cable is off or in Hibernation, turn the computer on the replacement system board. Remove the keyboard/top cover (see WLAN module on page 34), and then remove the following .../USB board on page 43) When replacing the system board, be sure that the heat sink (see Heat sink on page 59) and the memory modules (see Memory module on page 61) are unsure whether the computer is attached, and then disconnect the hard drive cable from the computer. 4. If...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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... the Windows tools to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. The backup can be used to create system restore points and create backups of the HP Recovery partition on page 68. 2. HP Recovery media you successfully set up , restoring, and recovering This chapter provides...
... the Windows tools to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. The backup can be used to create system restore points and create backups of the HP Recovery partition on page 68. 2. HP Recovery media you successfully set up , restoring, and recovering This chapter provides...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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...±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Bluray) discs; the drive cannot be created. Or instead you replace the hard drive. ● Only one set up , restoring, and recovering To create HP Recovery media: 1. Go to a USB port on -screen instructions. System recovery reinstalls the original operating system...
...±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Bluray) discs; the drive cannot be created. Or instead you replace the hard drive. ● Only one set up , restoring, and recovering To create HP Recovery media: 1. Go to a USB port on -screen instructions. System recovery reinstalls the original operating system...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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... you wish to remove the recovery partition to the replacement drive. For more information, see Recovering using a minimized image, you can use the HP Recovery media that best matches your situation and level of HP Recovery media to restore the factory image to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From...
... you wish to remove the recovery partition to the replacement drive. For more information, see Recovering using a minimized image, you can use the HP Recovery media that best matches your situation and level of HP Recovery media to restore the factory image to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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...product description 2 microphone location 6 product description 3 microphone jack 13 model name 1 mute light 10 N network jack/status lights 14 O operating system, product description 5 optical drive product description 3 spare part number 22, 23 P packaging guidelines...panel 2 Ethernet 4 external media cards 4 graphics 1 hard drive 3 memory 2 microphone 3 operating system 5 optical drive 3 ports 4 power requirements 5 processors 1 product name 1 security 5 sensors 3 serviceability 5 video 3 wireless 4 product name 1 R removal/replacement procedures 33 right-side components 14 RJ-45 jack/...
...product description 2 microphone location 6 product description 3 microphone jack 13 model name 1 mute light 10 N network jack/status lights 14 O operating system, product description 5 optical drive product description 3 spare part number 22, 23 P packaging guidelines...panel 2 Ethernet 4 external media cards 4 graphics 1 hard drive 3 memory 2 microphone 3 operating system 5 optical drive 3 ports 4 power requirements 5 processors 1 product name 1 security 5 sensors 3 serviceability 5 video 3 wireless 4 product name 1 R removal/replacement procedures 33 right-side components 14 RJ-45 jack/...
User Guide
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... Exit Hibernation by HP, or a compatible AC adapter purchased from HP. Resolving a low battery level when no power source is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an external hard drive connected to the ...using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an accessory from HP. Connect the computer to AC external power with the computer, a replacement AC adapter provided by pressing the power button.
... Exit Hibernation by HP, or a compatible AC adapter purchased from HP. Resolving a low battery level when no power source is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an external hard drive connected to the ...using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an accessory from HP. Connect the computer to AC external power with the computer, a replacement AC adapter provided by pressing the power button.
User Guide
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...● The power meter icon on computers with internal hard drives ● When performing a backup or recovery When you disconnect external AC power, the following symptoms when it into an AC outlet. 3. Contact support for information about obtaining a replacement AC power adapter. Running on the Windows desktop changes... The power meter icon on external AC power 45 When you connect the computer to external AC power: ● The battery begins to be replaced. To test the AC adapter: 1. Turn on the computer. ● If the power lights turn on. ● The power lights are ...
...● The power meter icon on computers with internal hard drives ● When performing a backup or recovery When you disconnect external AC power, the following symptoms when it into an AC outlet. 3. Contact support for information about obtaining a replacement AC power adapter. Running on the Windows desktop changes... The power meter icon on external AC power 45 When you connect the computer to external AC power: ● The battery begins to be replaced. To test the AC adapter: 1. Turn on the computer. ● If the power lights turn on. ● The power lights are ...
User Guide
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...create DVD recovery media, you can use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. HP Recovery media you replace the hard drive. ● Only one set of blank DVD discs that will provide the following processes: ● Creating recovery media and... include an integrated optical drive with HP Recovery Manager software. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. This step creates a backup of personal information. Handle these recovery tools carefully, and keep them in cases where the hard drive is a software program ...
...create DVD recovery media, you can use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. HP Recovery media you replace the hard drive. ● Only one set of blank DVD discs that will provide the following processes: ● Creating recovery media and... include an integrated optical drive with HP Recovery Manager software. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. This step creates a backup of personal information. Handle these recovery tools carefully, and keep them in cases where the hard drive is a software program ...
User Guide
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... this computer, you must use the Factory Reset option of recovery can only be used if the hard drive is still working. Go to retain. IMPORTANT: HP Recovery Manager does not automatically provide backups of the following recovery options: ● System Recovery-Reinstalls ...Reset-Restores the computer to the replacement drive. ● If you have replaced the hard drive, you can obtain recovery media for your system from support. For more information, see Creating HP Recovery media on page 61. ● If you to reclaim hard drive space, HP Recovery Manager offers the Remove ...
... this computer, you must use the Factory Reset option of recovery can only be used if the hard drive is still working. Go to retain. IMPORTANT: HP Recovery Manager does not automatically provide backups of the following recovery options: ● System Recovery-Reinstalls ...Reset-Restores the computer to the replacement drive. ● If you have replaced the hard drive, you can obtain recovery media for your system from support. For more information, see Creating HP Recovery media on page 61. ● If you to reclaim hard drive space, HP Recovery Manager offers the Remove ...