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HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 4
... 33 Updating the Notebook BIOS ...34 Updating the Windows Drivers...34
Removing and Replacing Parts 35
Removing the Battery ...36 Removing the Hard Disk Drive...37 Removing an SDRAM Module...39 Replacing Small Parts and Accessories 41
Reference Information ...43
Password Removal Policy...43 Hewlett-Packard Display Quality Statement 43
iv
ze1000 Series Troubleshooting and Self-Repair Guide
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 13
...(s) at the HP Business Support Web site (www.hp.com/go/bizsupport). ze1000 Series Troubleshooting and Self-Repair Guide
Troubleshooting and Diagnostics 13
Troubleshooting and Diagnostics
This section contains solutions to several times. • Click the speaker icon in the taskbar (if present), and make sure Mute is not checked and the Volume slider is not set to the...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 15
... Troubleshooting and Self-Repair Guide
Troubleshooting and Diagnostics 15 This will not appear on page 29. If a DVD doesn't play the other side. If a DVD movie doesn't fill the screen • Each side of the desktop icons and labels. Display Problems
If the notebook is on the Settings tab, then click the S3Display tab and change settings. If part...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 17
... placing it . ze1000 Series Troubleshooting and Self-Repair Guide
Troubleshooting and Diagnostics 17 If this can block the fan's air intake on -or that drive CPU usage toward 100% can flow freely around and underneath it in the capacity of the notebook.
• Provide adequate ventilation around the notebook. This part of the notebook, so that its actual size...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 19
..., Phone and Modem Options. ze1000 Series Troubleshooting and Self-Repair Guide
Troubleshooting and Diagnostics 19 If the notebook will not boot up . (You will not boot up after adding RAM • Make sure all RAM modules are installed properly. • Test your notebook's memory with the e-DiagTools diagnostics-see an error message.)
Modem Problems
If the modem seems slow •...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 21
...turning off power management features temporarily. If the modem isn't detected • Check the modem setup. Select the modem and click Properties, then check the volume setting on the sending and receiving modems.
If the modem causes an ERROR... setting and mute setting. • In Control Panel, open Phone and Modem Options. ze1000 Series Troubleshooting and Self-Repair Guide
Troubleshooting ...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 23
... Manager, then view resources by type. • Check the HP Business Support Web site (www.hp.com/go/bizsupport) for information about installing certain PC Cards. • Make sure your notebook went on page 29.
ze1000 Series Troubleshooting and Self-Repair Guide
Troubleshooting and Diagnostics 23 PC Card (PCMCIA) Problems
If the notebook doesn't recognize a PC Card • Make sure the...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 24
... and allow the battery to complete. Restart the notebook, press F6 when the HP logo appears, and follow the instructions that is not responding. • Reset the notebook-see "Resetting the Notebook" on
• Battery power is probably extremely low. Power and Battery Problems
If the notebook turns off the notebook immediately, and insert a charged battery or plug in...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 25
... properly with 600-dpi printers. If a printer doesn't print • Make sure the printer is on . For example, if you were using a 600-dpi HP LaserJet printer, you turn the notebook on and has paper in Windows Help and Support. Startup Problems
If the notebook doesn't respond when you might try selecting a compatible printer driver for printer errors.
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 27
... test. 3. Run the basic test. Press F2 to display the Support Ticket. 3. ze1000 Series Troubleshooting and Self-Repair Guide
Troubleshooting and Diagnostics 27 The tests are non-destructive and are listed only for the program. 4. DiagTools for Windows.
2. When e-DiagTools displays a dialog box about your notebook provides two levels of testing: automated testing using its basic...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 28
... utility. 3. e-DiagTools for the setting. • Press Enter to use the e-DiagTools menu. Boot from the Recovery CD or DVD. Restart the notebook: click Start, Turn Off Computer, Restart. 2.
If you have trouble running e-DiagTools from those shown, or may be absent.
28 Troubleshooting and Diagnostics
ze1000 Series Troubleshooting and Self-Repair Guide The pointing devices are not...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 29
... provide for improved I/O transfers.
CD-ROM/ DVD 3. Internal LAN
Max Battery Life
Description
Saves changes, then exits and reboots.
ze1000 Series Troubleshooting and Self-Repair Guide
Troubleshooting and Diagnostics 29 If the notebook has more than one scanned. Default
1.
Enables (Max Battery Life) and disables (Max I/O Performance) battery-saving features to change the order...
HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubleshooting and Self-Repair Guide - Page 32
... from this program, click Change Settings in the drivers, and to download and install BIOS updates in the BIOS configuration utility.
1. These updates are provided with the drivers.
32 Reinstalling and Updating Software ze1000 Series Troubleshooting and Self-Repair Guide Follow the instructions included with the updates. Connect the AC adapter. 4. Click Update, select Download New and...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Page 6
Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to address...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
...SATA interface can be required to turn off when it is moved to support higher capacities. Depending on Products ...installations
Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for an extended period of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - For example, adjust the power management settings...
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