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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6
Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 2
...applicable to shock events beyond their specifications, they are not limited to the... corruption File fragmentation Read errors
Page 2 The following sections explain how to ...problems appear to complete servo, and/or an inaccessible boot device message. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 3
...is not stored contiguously on a "first available space" basis. Read Errors
HDDs can be performed.
Once fragmentation occurs, the hard drive throughput ...refer to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for more information on S.M.A.R.T attribute checking, refer to the...problems to trace is written to the hard drive on the hard drive.
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics
If possible, perform a backup of Drive Failure
Recommended Actions for
replacement
Is drive recognized by the Diagnostics? NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
.../support-drivers.html
Note: The 3D Drive Guard is to a USB key. Download and install any time by pressing the Esc key. If no errors occur, the long/full test automatically runs. If no errors occur, S.M.A.R.T. Note: The f2 Self-Test is displayed. Unified Extensible Firmware Interface (UEFI)
The HP System Diagnostics UEFI or HP UEFI Support Environment...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. Updates to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html
Installing SATA drivers
SATA Native Mode...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
..., firmware, and driver enhancements for your HP Business Notebook, refer to the following Microsoft Knowledge Base articles for information on how to optimize performance. Hard Drive Mounting Bracket
Be sure the hard drive is secured in the Control Panel to
permit the hard drive to support higher capacities. For example, adjust the power management settings...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 8
...HP shall not be construed as constituting an additional warranty. Nothing herein should be liable for HP products and services are set forth in order to check your hard drive for information:
Windows XP
http://support... errors, bad sectors, and/or recovery of readable information. Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848
Windows XP command line:
http://support....
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