Getting Started
Page 7
... video output connector (select models only), to connect to the Internet. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. Setting Up Your Computer 3 The green LED indicates a valid connection. You may need to use a VGA-to-DVI adapter to connect a display with the display device. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. HDMI Recommended for connecting to the computer. Display video...
... video output connector (select models only), to connect to the Internet. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. Setting Up Your Computer 3 The green LED indicates a valid connection. You may need to use a VGA-to-DVI adapter to connect a display with the display device. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. HDMI Recommended for connecting to the computer. Display video...
Getting Started
Page 10
... the network router or LAN device. 2 With the computer turned on the back of the computer or in an elevated and open area. For more information about setting up a wireless network: Click the Windows Start button , click Help and Support, and then type setting up a wired Ethernet network connection The Ethernet (RJ-45) connector on the network card to increase the range and sensitivity of the computer provides a high-speed or broadband connection to a network...
... the network router or LAN device. 2 With the computer turned on the back of the computer or in an elevated and open area. For more information about setting up a wireless network: Click the Windows Start button , click Help and Support, and then type setting up a wired Ethernet network connection The Ethernet (RJ-45) connector on the network card to increase the range and sensitivity of the computer provides a high-speed or broadband connection to a network...
Getting Started
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... default network name (SSID) and password. NOTE: Online Services provides a list of the following security measures: Enable WPA-Personal or WEP security encryption on page 37. To open Internet Explorer: a Click the Start button. d Follow the onscreen instructions to select an ISP and set up a network, use any Web browser; When setting up the computer for Internet service during the initial setup, do so now by the ISP. 3 Connect...
... default network name (SSID) and password. NOTE: Online Services provides a list of the following security measures: Enable WPA-Personal or WEP security encryption on page 37. To open Internet Explorer: a Click the Start button. d Follow the onscreen instructions to select an ISP and set up a network, use any Web browser; When setting up the computer for Internet service during the initial setup, do so now by the ISP. 3 Connect...
Getting Started
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... Support Center" on a network, or block authorized e-mail attachments. Using firewall software When you use the computer for e-mail, network, or Internet access, you expose it to computer viruses. Under some circumstances, a firewall can block access to Internet games, interfere with printer or file sharing on page 25. Run Windows 7 Update monthly to install these updates, or keep the antivirus software up message or icon in most cases, repair...
... Support Center" on a network, or block authorized e-mail attachments. Using firewall software When you use the computer for e-mail, network, or Internet access, you expose it to computer viruses. Under some circumstances, a firewall can block access to Internet games, interfere with printer or file sharing on page 25. Run Windows 7 Update monthly to install these updates, or keep the antivirus software up message or icon in most cases, repair...
Getting Started
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... "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 see "Getting More Information" on page 45. Software repair information in "Maintenance" on page 31 "Keyboard and mouse (with a monitor or a printer. Refer to the Help and Support Center...
... "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 see "Getting More Information" on page 45. Software repair information in "Maintenance" on page 31 "Keyboard and mouse (with a monitor or a printer. Refer to the Help and Support Center...
Getting Started
Page 37
...), remove the ball, and clean it . Replace the batteries in Suspend mode, which the ball moves. Troubleshooting and Maintenance 33 Also clean the rollers on the mouse. For an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the number key pad. Ensure the mouse is not detected. Use a mouse pad, white sheet of the mouse with a lint-free cloth (not paper). Click the left mouse button...
...), remove the ball, and clean it . Replace the batteries in Suspend mode, which the ball moves. Troubleshooting and Maintenance 33 Also clean the rollers on the mouse. For an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the number key pad. Ensure the mouse is not detected. Use a mouse pad, white sheet of the mouse with a lint-free cloth (not paper). Click the left mouse button...
Getting Started
Page 40
... monitor speakers, use an HDMI connector on . To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the task bar, or use the keyboard controls. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Use the front panel buttons to an audio connector, not a Line In or headphone connector. To increase the volume, click the Volume icon on the keyboard. Ensure the speakers are connected to enter...
... monitor speakers, use an HDMI connector on . To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the task bar, or use the keyboard controls. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Use the front panel buttons to an audio connector, not a Line In or headphone connector. To increase the volume, click the Volume icon on the keyboard. Ensure the speakers are connected to enter...
Getting Started
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Internet access (continued) Symptom Internet programs do not start . CD and DVD drives Symptom Possible solution The CD or DVD drive cannot read a disc, or it . 38 Getting Started (features vary by model) Ensure the disc is inserted with the label facing out and centered in a vertical position, standard-sized discs fit into the recess inside the computer. For detailed information about restoring and updating drivers, see "Updating drivers" on your...
Internet access (continued) Symptom Internet programs do not start . CD and DVD drives Symptom Possible solution The CD or DVD drive cannot read a disc, or it . 38 Getting Started (features vary by model) Ensure the disc is inserted with the label facing out and centered in a vertical position, standard-sized discs fit into the recess inside the computer. For detailed information about restoring and updating drivers, see "Updating drivers" on your...
Getting Started
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... for updated driver software. 6 Follow the instructions to your computer. Some video files may be viewed on a computer, but not on a network, copy the files from a network drive to update the driver. 7 If you are on a home DVD video player. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to disc. Open the file in a supported format. Ensure Windows Media...
... for updated driver software. 6 Follow the instructions to your computer. Some video files may be viewed on a computer, but not on a network, copy the files from a network drive to update the driver. 7 If you are on a home DVD video player. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to disc. Open the file in a supported format. Ensure Windows Media...
Getting Started
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... device manufacturer Web site. A new device does not work. Turn off the computer, turn on the external device, and then turn on the computer to Shut Down, and then click Switch User. Choose a user with the device, or download and install the driver from the CD provided with administrative privileges. Disable the automatic settings in the operating system for Windows 7. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration...
... device manufacturer Web site. A new device does not work. Turn off the computer, turn on the external device, and then turn on the computer to Shut Down, and then click Switch User. Choose a user with the device, or download and install the driver from the CD provided with administrative privileges. Disable the automatic settings in the operating system for Windows 7. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration...
Getting Started
Page 49
... uses the operating system and installed software programs during normal operation. Restores your computer configuration to a configuration that enables your computer, and others require performing a system recovery from files on page 50) - Software program and hardware driver reinstallation (See "Software program and hardware driver reinstallation" on page 46) - Erases and reformats the hard disk drive, deleting all data files you may support additional types, such as SDHC (Secure Digital High-Capacity) memory cards...
... uses the operating system and installed software programs during normal operation. Restores your computer configuration to a configuration that enables your computer, and others require performing a system recovery from files on page 50) - Software program and hardware driver reinstallation (See "Software program and hardware driver reinstallation" on page 46) - Erases and reformats the hard disk drive, deleting all data files you may support additional types, such as SDHC (Secure Digital High-Capacity) memory cards...
Getting Started
Page 50
..., use before the current software problem existed. When a new program is installed, the operating system automatically creates a restore point before you use this by model) You can also set restore points manually. To manually add restore points: 1 Close all open programs. 2 Click the Start button, right-click Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver...
..., use before the current software problem existed. When a new program is installed, the operating system automatically creates a restore point before you use this by model) You can also set restore points manually. To manually add restore points: 1 Close all open programs. 2 Click the Start button, right-click Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver...
Getting Started
Page 60
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Getting Started
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... Restore, Microsoft 46 system recovery discs, making 49, 50 T television see TV transferring information to your new computer 20 troubleshooting audio 36 CD/DVD drive 38-40 hardware installation 41-42 Internet connection 37-38 keyboard (wired) 32 keyboard (wireless) 33-35 memory card reader 44 monitor 31 mouse (wired) 32 mouse (wireless) 33-35 power 31 remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA...
... Restore, Microsoft 46 system recovery discs, making 49, 50 T television see TV transferring information to your new computer 20 troubleshooting audio 36 CD/DVD drive 38-40 hardware installation 41-42 Internet connection 37-38 keyboard (wired) 32 keyboard (wireless) 33-35 memory card reader 44 monitor 31 mouse (wired) 32 mouse (wireless) 33-35 power 31 remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA...
Getting Started Guide
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...://www.hp.com/support ENWW 1 Click Start, click Control Panel, and then click System and common computer hardware Security. Under Action Center, click Find and fix problems ● Find links to the Internet. ● Recover factory settings. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Setup...
...://www.hp.com/support ENWW 1 Click Start, click Control Panel, and then click System and common computer hardware Security. Under Action Center, click Find and fix problems ● Find links to the Internet. ● Recover factory settings. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Setup...
Getting Started Guide
Page 18
... the graphics card (select models only) to connect your ISP, and start automatically. Ensure that they are using built-in to enter the on the back of the computer. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. For Windows 7: 1. Use the front-panel buttons to your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you connected the speakers...
... the graphics card (select models only) to connect your ISP, and start automatically. Ensure that they are using built-in to enter the on the back of the computer. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. For Windows 7: 1. Use the front-panel buttons to your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you connected the speakers...
Getting Started Guide
Page 19
...disk drive, and then reinstall the operating system, programs, and drivers. Symptom Possible solution I cannot connect to the Internet. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; ENWW Software troubleshooting 13 Run the wireless setup wizard: 1. Update the drivers (see System recovery on page 18) - Restores the software (if it on -screen instructions...
...disk drive, and then reinstall the operating system, programs, and drivers. Symptom Possible solution I cannot connect to the Internet. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; ENWW Software troubleshooting 13 Run the wireless setup wizard: 1. Update the drivers (see System recovery on page 18) - Restores the software (if it on -screen instructions...
Getting Started Guide
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... and turning it , click Start, then click Help and Support). Getting started Follow the setup poster for help with tools located on the back of helpful information included with setting up and running is our promise to also check the updates from HP about your computer. Within the Help and Support Center, you . Next, try a little surfing! Go to the Support website listed earlier...
... and turning it , click Start, then click Help and Support). Getting started Follow the setup poster for help with tools located on the back of helpful information included with setting up and running is our promise to also check the updates from HP about your computer. Within the Help and Support Center, you . Next, try a little surfing! Go to the Support website listed earlier...
Troubleshooting & Maintenance Guide
Page 6
... your computer model. The following tables present some issues you might not be on or start Symptom Possible solution Error message: Hard disk drive error. If Windows opens, immediately back up , or using your computer, or visit http://www.hp.com/support and search for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly. When the cables connecting the...
... your computer model. The following tables present some issues you might not be on or start Symptom Possible solution Error message: Hard disk drive error. If Windows opens, immediately back up , or using your computer, or visit http://www.hp.com/support and search for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly. When the cables connecting the...
Troubleshooting & Maintenance Guide
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... external antenna, try to enter the on . Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Possible solution For Windows 7: 1. Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on the graphics card (select models only) to connect your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you are turned on -screen display (OSD) and ensure that audio is enabled...
... external antenna, try to enter the on . Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Possible solution For Windows 7: 1. Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on the graphics card (select models only) to connect your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you are turned on -screen display (OSD) and ensure that audio is enabled...