Setup Guide
Page 6
... materials. Install the ink cartridges. In addition, some residual ink is left in direct sunlight or near chemicals. CAUTION: Press down firmly on the printheads to remove the cardboard packing material from the cartridges is used in the printing process in a number of the device and open the flatbed scanner...: All four ink cartridges must be correctly installed for printing, and in temperature or humidity. For more information, see www.hp.com/go/ inkusage. 5. NOTE: Set the language and the country/ region (if needed), as well as the date and time, on the device. 1 Set ...
... materials. Install the ink cartridges. In addition, some residual ink is left in direct sunlight or near chemicals. CAUTION: Press down firmly on the printheads to remove the cardboard packing material from the cartridges is used in the printing process in a number of the device and open the flatbed scanner...: All four ink cartridges must be correctly installed for printing, and in temperature or humidity. For more information, see www.hp.com/go/ inkusage. 5. NOTE: Set the language and the country/ region (if needed), as well as the date and time, on the device. 1 Set ...
Setup Guide
Page 7
...NOTE: Tray 2 can connect the device using the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). d. This process takes approximately 12 minutes. 8. Install software and connect the device. For more than one instance of the tray. b. Connect the USB cable to complete the software installation.... English Set up the fax (optional)" on the Starter CD. b. To ensure the best possible print quality, the device initializes and aligns the printheads. NOTE: If the CD menu does not start automatically, double-click the setup icon on , try a different port. You can be loaded...
...NOTE: Tray 2 can connect the device using the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). d. This process takes approximately 12 minutes. 8. Install software and connect the device. For more than one instance of the tray. b. Connect the USB cable to complete the software installation.... English Set up the fax (optional)" on the Starter CD. b. To ensure the best possible print quality, the device initializes and aligns the printheads. NOTE: If the CD menu does not start automatically, double-click the setup icon on , try a different port. You can be loaded...
Setup Guide
Page 9
...) port 11 Memory card slots 12 Memory device light 13 Document feeder tray 14 Width guides 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 Compact flash (types I and II, solid state only) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick...
...) port 11 Memory card slots 12 Memory device light 13 Document feeder tray 14 Width guides 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 Compact flash (types I and II, solid state only) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick...
Setup Guide
Page 19
... to fix the problem and rerun the test. From the control panel, press Setup. 2. To test fax setup 1. Make sure the ink cartridges and printheads are installed, and that the phone cord is set the fax header, country/ region, and date and time. You can also configure these settings from... the embedded Web server (EWS). Use these tools from Solution Center (Windows) or HP Device Manager (Mac OS) at a later time. Select Speed Dial Setup and do one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to an unused entry...
... to fix the problem and rerun the test. From the control panel, press Setup. 2. To test fax setup 1. Make sure the ink cartridges and printheads are installed, and that the phone cord is set the fax header, country/ region, and date and time. You can also configure these settings from... the embedded Web server (EWS). Use these tools from Solution Center (Windows) or HP Device Manager (Mac OS) at a later time. Select Speed Dial Setup and do one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to an unused entry...
Setup Guide
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..., check for messages on the Starter CD. Software installation suggestions Check the computer system • Make sure that the computer meets at www.hp.com/support. For more information, see "Self-test diagnostic page" on the Starter CD) to the 1-LINE port. Hardware installation suggestions Check... • Before installing software, make sure that you are using a computer running one to use the Starter CD that you are on or blinking except the Power light, which should be on the printheads. If the Attention light is running Windows, and the computer cannot detect the device...
..., check for messages on the Starter CD. Software installation suggestions Check the computer system • Make sure that the computer meets at www.hp.com/support. For more information, see "Self-test diagnostic page" on the Starter CD) to the 1-LINE port. Hardware installation suggestions Check... • Before installing software, make sure that you are using a computer running one to use the Starter CD that you are on or blinking except the Power light, which should be on the printheads. If the Attention light is running Windows, and the computer cannot detect the device...
User Guide
Page 10
... print quality diagnostic page 145 To align the printheads 146 To calibrate the linefeed 147 To clean the printheads 147 To clean the printhead contacts manually 147 To replace the printheads 150 Store printing supplies ...152 Store ink cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the...down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something on the page is missing or incorrect...
... print quality diagnostic page 145 To align the printheads 146 To calibrate the linefeed 147 To clean the printheads 147 To clean the printhead contacts manually 147 To replace the printheads 150 Store printing supplies ...152 Store ink cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the...down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something on the page is missing or incorrect...
User Guide
Page 11
... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
User Guide
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Obtain HP telephone support 200 Before you call ...200 Telephone support numbers 201 Hewlett-Packard limited warranty statement 203 Prepare the device for wireless products 219 Notice ... VCCI statement (Japan 219 Regulatory model number 219 Power cord statement ...219 LED classification ...219 Regulatory information for shipment 204 Remove the ink cartridges and printheads before shipment 204 Remove the control-panel faceplate 205 Pack the device ...206 C Device specifications Physical specifications ...208 Product features and capacities 208 Processor and...
Obtain HP telephone support 200 Before you call ...200 Telephone support numbers 201 Hewlett-Packard limited warranty statement 203 Prepare the device for wireless products 219 Notice ... VCCI statement (Japan 219 Regulatory model number 219 Power cord statement ...219 LED classification ...219 Regulatory information for shipment 204 Remove the ink cartridges and printheads before shipment 204 Remove the control-panel faceplate 205 Pack the device ...206 C Device specifications Physical specifications ...208 Product features and capacities 208 Processor and...
User Guide
Page 14
...to resolve problems. • Find other resources for setting up the device and information about printhead health and access to maintenance services. For more information, see HP Printer Utility (Mac OS). For more information, see Embedded Web server. Getting started A printed ...are not included in -One parts Find other resources for the product • Accessibility • Understand the HP All-in this guide from the following resources: Resource Description Location Setup poster Provides illustrated setup information. The HP Printer Utility is provided with the...
...to resolve problems. • Find other resources for setting up the device and information about printhead health and access to maintenance services. For more information, see HP Printer Utility (Mac OS). For more information, see Embedded Web server. Getting started A printed ...are not included in -One parts Find other resources for the product • Accessibility • Understand the HP All-in this guide from the following resources: Resource Description Location Setup poster Provides illustrated setup information. The HP Printer Utility is provided with the...
User Guide
Page 15
...page. • Serial number • Firmware version number • Accessories installed (for people with disabilities. Provide the latest printer software, and product and support information. Provides information about events that have occurred. For more information, see To print the ...information, see HP Instant Support. For more information, see Control panel. Accessibility 11 www.hp.com/support www.hp.com Lists information to improve the print quality of pages printed from the trays and accessories • Ink levels • Printhead health status ...
...page. • Serial number • Firmware version number • Accessories installed (for people with disabilities. Provide the latest printer software, and product and support information. Provides information about events that have occurred. For more information, see To print the ...information, see HP Instant Support. For more information, see Control panel. Accessibility 11 www.hp.com/support www.hp.com Lists information to improve the print quality of pages printed from the trays and accessories • Ink levels • Printhead health status ...
User Guide
Page 18
Chapter 1 Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started
Chapter 1 Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started
User Guide
Page 87
... on the display and prints a report. 5. A blank or incorrect fax setting can also manually print system reports as required; Make sure the ink cartridges and printheads are correct. Select Tools, and then select Run Fax Test.
... on the display and prints a report. 5. A blank or incorrect fax setting can also manually print system reports as required; Make sure the ink cartridges and printheads are correct. Select Tools, and then select Run Fax Test.
User Guide
Page 91
...... Ink cartridge information: Click the Estimated Ink Levels tab to view the inklevel information, and then scroll to ... Usage of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and... printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and media usage: Click the Information tab...
...... Ink cartridge information: Click the Estimated Ink Levels tab to view the inklevel information, and then scroll to ... Usage of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and... printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and media usage: Click the Information tab...
User Guide
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.... Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you through aligning the printheads. For more information, see Configure trays. 92 Configure and manage Printer Information: Provides a link to diagnose issues affecting the print quality of the...
.... Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you through aligning the printheads. For more information, see Configure trays. 92 Configure and manage Printer Information: Provides a link to diagnose issues affecting the print quality of the...
User Guide
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...Print Quality Diagnostics: Allows you can find Web site support information. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find... linefeed calibration. Configure IP settings for network connectivity. To open the HP Printer Utility 1. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge...
...Print Quality Diagnostics: Allows you can find Web site support information. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find... linefeed calibration. Configure IP settings for network connectivity. To open the HP Printer Utility 1. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge...
User Guide
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... Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to it by using the bookmark, the pages do not contain the... you can print with the remaining amount of ink To gain access to : • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of recent events. 96 Configure and ...
... Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to it by using the bookmark, the pages do not contain the... you can print with the remaining amount of ink To gain access to : • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of recent events. 96 Configure and ...
User Guide
Page 101
... press OK. • Toolbox (Windows): Click the Services tab, and then click Print Self-test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the trays and accessories. 2. Printhead Status: Shows the status of the printhead health and the part numbers, first-installation dates, and end-of-warranty dates of the...
... press OK. • Toolbox (Windows): Click the Services tab, and then click Print Self-test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the trays and accessories. 2. Printhead Status: Shows the status of the printhead health and the part numbers, first-installation dates, and end-of-warranty dates of the...
User Guide
Page 147
...can find the ink cartridge number in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality...Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of different ways, including in the ...
...can find the ink cartridge number in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality...Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of different ways, including in the ...
User Guide
Page 149
... more information, see To print the print quality diagnostic page. 3. For more information, see To replace the printheads. CAUTION: HP is not good or fair, then perform one of white paper. Click the Information tab, and then click Ink Supplies in the Print Quality section, and ... (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. When the quality of white paper, and check the printhead health section. Evaluate any maintenance tools to improve the print quality of ...
... more information, see To print the print quality diagnostic page. 3. For more information, see To replace the printheads. CAUTION: HP is not good or fair, then perform one of white paper. Click the Information tab, and then click Ink Supplies in the Print Quality section, and ... (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. When the quality of white paper, and check the printhead health section. Evaluate any maintenance tools to improve the print quality of ...
User Guide
Page 150
... the left pane, select Align Printheads from the drop-down list in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align... from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are thin white ...
... the left pane, select Align Printheads from the drop-down list in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align... from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are thin white ...