Getting Started Guide
Page 16
... the printer's control panel, you will learn how to speak with the recipient before sending the fax. See the user guide for more ! You can send faxes in Error Correction Mode The user guide is available on your computer after you to send and receive faxes. You can also send faxes manually...
... the printer's control panel, you will learn how to speak with the recipient before sending the fax. See the user guide for more ! You can send faxes in Error Correction Mode The user guide is available on your computer after you to send and receive faxes. You can also send faxes manually...
Getting Started Guide
Page 17
... speaking with the recipient 2. Note: If prompted, select Send Fax. You must use fax 15 the keypad on the manually sending a fax. Load the document you can engage in the printer. Note: If a fax machine answers the call, you were speaking with the recipient, remain on your fax. 2. Dial ... keypad on their fax machine after they hear fax tones. Enter the fax number by using the keypad. Tip: To add a pause in the printer. Set up the telephone. English Send a standard fax 1. Load the document you can fax either from the automatic document feeder (ADF) or from ...
... speaking with the recipient 2. Note: If prompted, select Send Fax. You must use fax 15 the keypad on the manually sending a fax. Load the document you can engage in the printer. Note: If a fax machine answers the call, you were speaking with the recipient, remain on your fax. 2. Dial ... keypad on their fax machine after they hear fax tones. Enter the fax number by using the keypad. Tip: To add a pause in the printer. Set up the telephone. English Send a standard fax 1. Load the document you can fax either from the automatic document feeder (ADF) or from ...
Getting Started Guide
Page 18
See the user guide for more ! Receive a fax automatically If you initiate the manual fax before the voicemail picks up and use legal-size paper, the printer reduces the fax so that it fits on the Auto Answer option (the default setting) from memory • Poll to receive a fax ... reduction for faxing, you install the software. If you can receive faxes automatically or manually. Note: If you receive a legal-size or larger fax and the printer is stored in memory might be stored in the printer's memory until the copying finishes. As a result, the number of rings specified by...
See the user guide for more ! Receive a fax automatically If you initiate the manual fax before the voicemail picks up and use legal-size paper, the printer reduces the fax so that it fits on the Auto Answer option (the default setting) from memory • Poll to receive a fax ... reduction for faxing, you install the software. If you can receive faxes automatically or manually. Note: If you receive a legal-size or larger fax and the printer is stored in memory might be stored in the printer's memory until the copying finishes. As a result, the number of rings specified by...
Getting Started Guide
Page 19
.... If you can receive faxes manually from which is silent during fax transmission. You can hang up and use fax 17 After the printer begins to receive the fax, you want to the printer (through the 2-EXT port) or a phone that the printer does not automatically answer incoming calls.... Make sure you 4. English Receive a fax manually When you are on the phone, the person...
.... If you can receive faxes manually from which is silent during fax transmission. You can hang up and use fax 17 After the printer begins to receive the fax, you want to the printer (through the 2-EXT port) or a phone that the printer does not automatically answer incoming calls.... Make sure you 4. English Receive a fax manually When you are on the phone, the person...
Getting Started Guide
Page 29
... a fax. --Record a message that is causing the problem. If the Dial Tone Detection Test passes, then one or more of the other devices and run the test again. You can only receive faxes manually. • If you have an answering machine on the same phone line with your message. Solve setup...the end of the voice message. • Other equipment that uses the same phone line might be causing the fax test to fail. English The printer can send faxes but cannot receive faxes • If you are not using a distinctive ring service, check to make sure that the Distinctive Ring ...
... a fax. --Record a message that is causing the problem. If the Dial Tone Detection Test passes, then one or more of the other devices and run the test again. You can only receive faxes manually. • If you have an answering machine on the same phone line with your message. Solve setup...the end of the voice message. • Other equipment that uses the same phone line might be causing the fax test to fail. English The printer can send faxes but cannot receive faxes • If you are not using a distinctive ring service, check to make sure that the Distinctive Ring ...
Getting Started Guide
Page 30
... to access an outside line by dialing "9," try inserting pauses as follows: 9-XXX-XXXX (where XXX-XXXX is connected directly to the printer the printer-and if you are in the following countries/regions-you are sending to send the fax: Argentina Brazil Chile Colombia India Ireland Korea Malaysia ... To enter a pause, touch * and select a dash (-).If you are having problems sending a fax manually from a phone that is the fax number you must use the keypad on the telephone to ). The printer cannot send faxes but can receive faxes • The printer might be dialing too fast or too soon.
... to access an outside line by dialing "9," try inserting pauses as follows: 9-XXX-XXXX (where XXX-XXXX is connected directly to the printer the printer-and if you are in the following countries/regions-you are sending to send the fax: Argentina Brazil Chile Colombia India Ireland Korea Malaysia ... To enter a pause, touch * and select a dash (-).If you are having problems sending a fax manually from a phone that is the fax number you must use the keypad on the telephone to ). The printer cannot send faxes but can receive faxes • The printer might be dialing too fast or too soon.
User Guide
Page 7
Contents 6 Fax Send a fax ...57 Send a standard fax ...57 Send a standard fax from the computer 58 Send a fax manually from a phone 59 Send a fax using monitor dialing 60 Send a fax from memory 60 Schedule a fax to send later 61 Send a fax to multiple recipients ...62 Send a fax in Error Correction Mode 62 Receive a fax ...63 Receive a fax manually ...63 Set up backup fax ...64 Reprint received faxes from memory 65 Poll to receive a fax ...65 Forward faxes to another number 65 Set the...
Contents 6 Fax Send a fax ...57 Send a standard fax ...57 Send a standard fax from the computer 58 Send a fax manually from a phone 59 Send a fax using monitor dialing 60 Send a fax from memory 60 Schedule a fax to send later 61 Send a fax to multiple recipients ...62 Send a fax in Error Correction Mode 62 Receive a fax ...63 Receive a fax manually ...63 Set up backup fax ...64 Reprint received faxes from memory 65 Poll to receive a fax ...65 Forward faxes to another number 65 Set the...
User Guide
Page 8
... ...87 Obtain electronic support 88 HP support by phone ...88 Before you call ...88 Phone support period 89 Telephone support numbers 89 After the phone support period 91 General troubleshooting tips and resources 91 Solve printing problems ...91 The printer shuts down unexpectedly 92 Alignment fails ...92 The printer is not responding (nothing... print quality diagnostic page 100 To align the printheads 101 To calibrate the linefeed 102 To clean the printheads 102 To clean the printhead contacts manually 103 To replace the printheads 105 Solve paper-feed problems 108 4
... ...87 Obtain electronic support 88 HP support by phone ...88 Before you call ...88 Phone support period 89 Telephone support numbers 89 After the phone support period 91 General troubleshooting tips and resources 91 Solve printing problems ...91 The printer shuts down unexpectedly 92 Alignment fails ...92 The printer is not responding (nothing... print quality diagnostic page 100 To align the printheads 101 To calibrate the linefeed 102 To clean the printheads 102 To clean the printhead contacts manually 103 To replace the printheads 105 Solve paper-feed problems 108 4
User Guide
Page 37
... certain types of paper, you want to change print quality, print on both sides of a sheet of paper, or use special features. Change the settings manually only when you can print on both sides (duplexing).
... certain types of paper, you want to change print quality, print on both sides of a sheet of paper, or use special features. Change the settings manually only when you can print on both sides (duplexing).
User Guide
Page 45
...devices-anywhere, anytime. Print your mobile device service and the printer's Web Services, you can print documents to you or sitting thousands of the HP Officejet Pro 8500A (A910) e-All-in the printer driver. Mac OS 10.5. NOTE: You can perform manual duplexing by using an Ethernet cable or wireless connection) •... box, click to select the Two-Sided check box next to change binding options. Make sure the duplexer is enabled in -One series printer. Perform two-sided printing (Mac OS X) NOTE: Follow these instructions to enable two-sided printing and to the Copies and ...
...devices-anywhere, anytime. Print your mobile device service and the printer's Web Services, you can print documents to you or sitting thousands of the HP Officejet Pro 8500A (A910) e-All-in the printer driver. Mac OS 10.5. NOTE: You can perform manual duplexing by using an Ethernet cable or wireless connection) •... box, click to select the Two-Sided check box next to change binding options. Make sure the duplexer is enabled in -One series printer. Perform two-sided printing (Mac OS X) NOTE: Follow these instructions to enable two-sided printing and to the Copies and ...
User Guide
Page 61
...and easily to send and receive faxes, including color faxes. From the printer control panel, you can also send a fax manually from memory • Schedule a fax to send later • Send a fax to speak with the printer. For more information on the faxes you need printed confirmation that your ... fax. This section contains the following topics: • Send a standard fax • Send a standard fax from the computer • Send a fax manually from a phone • Send a fax using either the control panel or the HP software provided with the recipient before sending any faxes.
...and easily to send and receive faxes, including color faxes. From the printer control panel, you can also send a fax manually from memory • Schedule a fax to send later • Send a fax to speak with the printer. For more information on the faxes you need printed confirmation that your ... fax. This section contains the following topics: • Send a standard fax • Send a standard fax from the computer • Send a fax manually from a phone • Send a fax using either the control panel or the HP software provided with the recipient before sending any faxes.
User Guide
Page 62
...or computer modem. Enter the fax number by using monitor dialing. Send a standard fax from the printer. Windows 1. On the File menu in the name. 4. Chapter 6 TIP: You can also send a fax manually from the printer control panel 1. Load your dialing. TIP: To add a pause in the right-front corner ...the glass or in the ADF. To change any settings, click OK. 6. These features allow you can send a document on the HP software CD provided with the printer. Touch Start Black or Start Color. TIP: If the recipient reports issues with the quality of the fax you sent, you to...
...or computer modem. Enter the fax number by using monitor dialing. Send a standard fax from the printer. Windows 1. On the File menu in the name. 4. Chapter 6 TIP: You can also send a fax manually from the printer control panel 1. Load your dialing. TIP: To add a pause in the right-front corner ...the glass or in the ADF. To change any settings, click OK. 6. These features allow you can send a document on the HP software CD provided with the printer. Touch Start Black or Start Color. TIP: If the recipient reports issues with the quality of the fax you sent, you to...
User Guide
Page 63
... a fax machine answers the call, you hear the fax tones from the pop-up menu, try clicking the blue disclosure triangle next to the Printer selection. 5. Mac OS X 1. Select Fax Recipients from the receiving fax machine. This is connected to send your computer that you want to inform... fax before sending it easy for you can hear the dial tones, telephone prompts, or other information in the right-front corner of the printer when manually sending a fax. Load your telephone. Open the document on your original print-side down in the boxes provided, and then click Add to...
... a fax machine answers the call, you hear the fax tones from the pop-up menu, try clicking the blue disclosure triangle next to the Printer selection. 5. Mac OS X 1. Select Fax Recipients from the receiving fax machine. This is connected to send your computer that you want to inform... fax before sending it easy for you can hear the dial tones, telephone prompts, or other information in the right-front corner of the printer when manually sending a fax. Load your telephone. Open the document on your original print-side down in the boxes provided, and then click Add to...
User Guide
Page 67
...the number of fax pages stored in the main tray. 2. Make sure the printer is turned on and you have paper loaded in memory. • Receive a fax manually • Set up the handset to receive a manual fax. Or, turn off the Auto Answer setting so that is loaded. NOTE... Answer option, you to allow you must receive faxes manually. You can receive faxes automatically or manually. This is referred to the printer To receive a fax manually 1. Receive a fax You can receive faxes manually from a phone that is: • Directly connected to the printer (on the 2-EXT port) • On the...
...the number of fax pages stored in the main tray. 2. Make sure the printer is turned on and you have paper loaded in memory. • Receive a fax manually • Set up the handset to receive a manual fax. Or, turn off the Auto Answer setting so that is loaded. NOTE... Answer option, you to allow you must receive faxes manually. You can receive faxes automatically or manually. This is referred to the printer To receive a fax manually 1. Receive a fax You can receive faxes manually from a phone that is: • Directly connected to the printer (on the 2-EXT port) • On the...
User Guide
Page 71
Touch OK to block, touch Enter new number. 7. or To manually enter a fax number to continue. 5. Touch Automatic Reduction, and then select On or Off. Block unwanted fax numbers If ... entering a fax number to the junk fax list 1. NOTE: Make sure you enter the fax number as it is received, the printer compares the number to the list of junk fax numbers to determine if the call is assumed that appears on the fax header of...not printed. (The maximum number of the received fax, as these numbers can block specific fax numbers so the printer does not print faxes received from the...
Touch OK to block, touch Enter new number. 7. or To manually enter a fax number to continue. 5. Touch Automatic Reduction, and then select On or Off. Block unwanted fax numbers If ... entering a fax number to the junk fax list 1. NOTE: Make sure you enter the fax number as it is received, the printer compares the number to the list of junk fax numbers to determine if the call is assumed that appears on the fax header of...not printed. (The maximum number of the received fax, as these numbers can block specific fax numbers so the printer does not print faxes received from the...
User Guide
Page 77
... incoming calls. • Turn on the Auto Answer setting, you have an answering machine on one phone line. You must be greater than the number of rings and the printer to answer in person to Answer setting is Off, it receives the fax. When Auto Answer is important if ... answer faxes automatically. 4. Touch Fax Setup, and then select Basic Fax Setup . 3. The printer answers all incoming calls and faxes. • Turn off the Auto Answer setting if you want the printer to receive faxes manually. For example, set up arrow or down arrow to answer the phone before answering If...
... incoming calls. • Turn on the Auto Answer setting, you have an answering machine on one phone line. You must be greater than the number of rings and the printer to answer in person to Answer setting is Off, it receives the fax. When Auto Answer is important if ... answer faxes automatically. 4. Touch Fax Setup, and then select Basic Fax Setup . 3. The printer answers all incoming calls and faxes. • Turn off the Auto Answer setting if you want the printer to receive faxes manually. For example, set up arrow or down arrow to answer the phone before answering If...
User Guide
Page 81
...enable fax confirmation before sending any Internet protocol telephone systems are not legible, you have questions about the printer. For more information, see Printer management tools. This means that your local service provider for planning purposes only. You can check the ...the HP software (Windows), or HP Utility (Mac OS X). For more information, see Work with ink cartridges. A confirmation message indicating whether a fax was successfully sent appears briefly on the control-panel display after each transaction. Use reports 77 If you can also manually print...
...enable fax confirmation before sending any Internet protocol telephone systems are not legible, you have questions about the printer. For more information, see Printer management tools. This means that your local service provider for planning purposes only. You can check the ...the HP software (Windows), or HP Utility (Mac OS X). For more information, see Work with ink cartridges. A confirmation message indicating whether a fax was successfully sent appears briefly on the control-panel display after each transaction. Use reports 77 If you can also manually print...
User Guide
Page 103
...Print in Grayscale is missing or incorrect Check the printheads Print the print quality diagnostic page on the page is not selected in the printer driver. Print the print quality diagnostic page on a clean sheet of white paper. Replace the printheads if the problems persist after cleaning...; To align the printheads • To calibrate the linefeed • To clean the printheads • To clean the printhead contacts manually • To replace the printheads Solve print quality problems 99 When the quality of white paper. For more information, see Printhead maintenance.
...Print in Grayscale is missing or incorrect Check the printheads Print the print quality diagnostic page on the page is not selected in the printer driver. Print the print quality diagnostic page on a clean sheet of white paper. Replace the printheads if the problems persist after cleaning...; To align the printheads • To calibrate the linefeed • To clean the printheads • To clean the printhead contacts manually • To replace the printheads Solve print quality problems 99 When the quality of white paper. For more information, see Printhead maintenance.
User Guide
Page 106
... in the Print Quality section, and then click Run Diagnostic. • HP Software (Windows): Open the HP software that was included with the printer. For more information, see Understand the Self Test Diagnostic Page. Click the...manually. Some noise might be cleaned, print a Print Quality Diagnostic page. For more information, see Understand the Self Test Diagnostic Page. • Control panel: Touch right arrow , touch Tools, and then select Calibrate Linefeed. • Embedded Web server: Click the Settings tab, click Device Services in the left pane, select Align Printer...
... in the Print Quality section, and then click Run Diagnostic. • HP Software (Windows): Open the HP software that was included with the printer. For more information, see Understand the Self Test Diagnostic Page. Click the...manually. Some noise might be cleaned, print a Print Quality Diagnostic page. For more information, see Understand the Self Test Diagnostic Page. • Control panel: Touch right arrow , touch Tools, and then select Calibrate Linefeed. • Embedded Web server: Click the Settings tab, click Device Services in the left pane, select Align Printer...
User Guide
Page 107
... the HP Utility icon in the printer. See Load media for the carriage to clean the electrical contacts on the printer control panel. Wait for more information. Touch Change Printheads on the printheads and in the Dock, and then click Clean Printheads. To clean the printhead contacts manually After... the printheads are installed, you might need to stop moving, and then unplug the power cord from the printer. 3. If you receive this message, you might get a control-panel message telling...
... the HP Utility icon in the printer. See Load media for the carriage to clean the electrical contacts on the printer control panel. Wait for more information. Touch Change Printheads on the printheads and in the Dock, and then click Clean Printheads. To clean the printhead contacts manually After... the printheads are installed, you might need to stop moving, and then unplug the power cord from the printer. 3. If you receive this message, you might get a control-panel message telling...