User Guide
Page 7
... To clean the printheads ...61 To clean the printhead contacts manually 62 To calibrate the linefeed 64 To replace the printheads 64 Store printing supplies ...66 Store ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer...
... To clean the printheads ...61 To clean the printhead contacts manually 62 To calibrate the linefeed 64 To replace the printheads 64 Store printing supplies ...66 Store ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer...
User Guide
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... on the Starter CD. Device management tools (network connection) Allows you to configure print settings, calibrate the device, clean the printheads, print the configuration page, and find support information from the Web site. For more information, see HP Printer Utility (Mac OS X). Typically installed with the device software. Typically installed with the device software...
... on the Starter CD. Device management tools (network connection) Allows you to configure print settings, calibrate the device, clean the printheads, print the configuration page, and find support information from the Web site. For more information, see HP Printer Utility (Mac OS X). Typically installed with the device software. Typically installed with the device software...
User Guide
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...HP Toolbox contains the following tabs. For more information, see Understand the self-test diagnostic page. • Print a Print Quality Diagnostic Page: Allows you to calibrate the colors that you to print the self-test diagnostic page of the device. For more information, see To clean the printheads.... • Calibrate color: Allows you through aligning the printheads. Tabs Estimated Ink Level Information Services Network Settings Contents • Ink Level Information: ...
...HP Toolbox contains the following tabs. For more information, see Understand the self-test diagnostic page. • Print a Print Quality Diagnostic Page: Allows you to calibrate the colors that you to print the self-test diagnostic page of the device. For more information, see To clean the printheads.... • Calibrate color: Allows you through aligning the printheads. Tabs Estimated Ink Level Information Services Network Settings Contents • Ink Level Information: ...
User Guide
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... is customized to configure print settings, calibrate the device, clean the printheads, print the configuration page, order supplies online, and find Web site support information. • Open the HP Printer Utility • HP Printer Utility panels • Use the HP Device Manager Open the HP Printer Utility To open the HP Printer Utility from the Information and Settings menu. 3. Click on...
... is customized to configure print settings, calibrate the device, clean the printheads, print the configuration page, order supplies online, and find Web site support information. • Open the HP Printer Utility • HP Printer Utility panels • Use the HP Device Manager Open the HP Printer Utility To open the HP Printer Utility from the Information and Settings menu. 3. Click on...
User Guide
Page 43
... and recycling used printing supplies. For more information, see To print the print quality diagnostic page. • Clean: Guides you through cleaning the printheads. Printer Settings panel • Trays Configuration: Set the default media type and size for network connectivity. Use device management...about the model and serial number. For more information, see To align the printheads. • Calibrate Linefeed: Allows you to print the self-test diagnostic page of the device. HP Printer Utility panels This section covers the following topics: • Information and Support...
... and recycling used printing supplies. For more information, see To print the print quality diagnostic page. • Clean: Guides you through cleaning the printheads. Printer Settings panel • Trays Configuration: Set the default media type and size for network connectivity. Use device management...about the model and serial number. For more information, see To align the printheads. • Calibrate Linefeed: Allows you to print the self-test diagnostic page of the device. HP Printer Utility panels This section covers the following topics: • Information and Support...
User Guide
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... Supplies in the left pane. • HP Toolbox (Windows): Open the HP Toolbox. This will help you might be clogged, and you decide whether to run any maintenance services to check the printhead health. For more information, see To replace the printheads. Clean the printheads. For more information, see To check printhead health. 2. For more information, see...
... Supplies in the left pane. • HP Toolbox (Windows): Open the HP Toolbox. This will help you might be clogged, and you decide whether to run any maintenance services to check the printhead health. For more information, see To replace the printheads. Clean the printheads. For more information, see To check printhead health. 2. For more information, see...
User Guide
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... tab, and then click Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align from the trays and duplexer, the ink level information, and the printhead health status. To align the printheads Whenever you replace a printhead, the device automatically aligns the printheads to do not need to clean the printheads. • Control panel: Press...
... tab, and then click Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align from the trays and duplexer, the ink level information, and the printhead health status. To align the printheads Whenever you replace a printhead, the device automatically aligns the printheads to do not need to clean the printheads. • Control panel: Press...
User Guide
Page 66
... printhead contacts manually After the printheads are blinking, you want to replace, and then pull the printhead out of the printhead lights might need to clean the electrical contacts on the printheads and in Tray 1. 2. Chapter 5 • HP Toolbox (Windows): Click the Services tab, click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Clean from the printer...
... printhead contacts manually After the printheads are blinking, you want to replace, and then pull the printhead out of the printhead lights might need to clean the electrical contacts on the printheads and in Tray 1. 2. Chapter 5 • HP Toolbox (Windows): Click the Services tab, click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Clean from the printer...
User Guide
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... visible on a sheet of paper or paper towel. After cleaning, place the printhead on the nozzles. Clean the electrical contacts in contact with a clean, dry, soft, and lint-free cloth. 10. Maintain the printheads 63 Pull the printhead latch all the way forward, and then press down firmly ... down to engage the latch. Obtain a clean, dry, soft, and lint-free cleaning material. Also, ink can cause permanent nozzle damage. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead, but do not touch the nozzles. You...
... visible on a sheet of paper or paper towel. After cleaning, place the printhead on the nozzles. Clean the electrical contacts in contact with a clean, dry, soft, and lint-free cloth. 10. Maintain the printheads 63 Pull the printhead latch all the way forward, and then press down firmly ... down to engage the latch. Obtain a clean, dry, soft, and lint-free cleaning material. Also, ink can cause permanent nozzle damage. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead, but do not touch the nozzles. You...
User Guide
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... continues to blink, replace the printhead which corresponds to the blinking printhead light. 14. Make sure paper is still blinking, repeat the cleaning procedure described above for the carriage to the left automatically, press and hold the Power button, press the Cancel...tab, click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Calibrate Linefeed from the drop-down list in Tray 1. 3. To replace the printheads NOTE: To find out which corresponds to the blinking printhead light. 15. If the carriage does not move to stop ...
... continues to blink, replace the printhead which corresponds to the blinking printhead light. 14. Make sure paper is still blinking, repeat the cleaning procedure described above for the carriage to the left automatically, press and hold the Power button, press the Cancel...tab, click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Calibrate Linefeed from the drop-down list in Tray 1. 3. To replace the printheads NOTE: To find out which corresponds to the blinking printhead light. 15. If the carriage does not move to stop ...
User Guide
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...; Clean the printhead contacts manually • Replace the printhead Device takes a long time to print Check the system configuration Make sure the computer meets the minimum system requirements for a network environment Ensure the correct device driver and printer driver port are being used....protects a computer from intrusion. Check any personal firewall software installed on your network vendors. If there is a problem communicating with HP devices. Until this , uninstall the software completely, and then reinstall the device software. Check the device software installation If the...
...; Clean the printhead contacts manually • Replace the printhead Device takes a long time to print Check the system configuration Make sure the computer meets the minimum system requirements for a network environment Ensure the correct device driver and printer driver port are being used....protects a computer from intrusion. Check any personal firewall software installed on your network vendors. If there is a problem communicating with HP devices. Until this , uninstall the software completely, and then reinstall the device software. Check the device software installation If the...
User Guide
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... configuration settings The tray configuration is no blank page. Clean the printhead Complete the printhead cleaning procedure. Poor print quality and unexpected printouts •...the page is left open, the printer will eject the page and then move the printheads to print again. For more information,...clean sheet of a borderless print • Colors do not line up properly • Text or graphics are printing • Printout shows bleeding colors • The printout has a horizontal band of distortion near the bottom of white paper. Check the paper quality Make sure the media meets HP...
... configuration settings The tray configuration is no blank page. Clean the printhead Complete the printhead cleaning procedure. Poor print quality and unexpected printouts •...the page is left open, the printer will eject the page and then move the printheads to print again. For more information,...clean sheet of a borderless print • Colors do not line up properly • Text or graphics are printing • Printout shows bleeding colors • The printout has a horizontal band of distortion near the bottom of white paper. Check the paper quality Make sure the media meets HP...
User Guide
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.... For more information, see To print the print quality diagnostic page. Check the printheads Print the print quality diagnostic page on transparencies or other special media, select the corresponding media type in the printer driver. Output is faded or dull colored Check the print mode The Draft or ...filling the text or graphics completely Check the media type Some media types are using genuine HP ink. Chapter 5 Ink is not selected in the printer driver. Check the paper type setting When printing on a clean sheet of white paper. To get better results, select Normal or Best. Evaluate any...
.... For more information, see To print the print quality diagnostic page. Check the printheads Print the print quality diagnostic page on transparencies or other special media, select the corresponding media type in the printer driver. Output is faded or dull colored Check the print mode The Draft or ...filling the text or graphics completely Check the media type Some media types are using genuine HP ink. Chapter 5 Ink is not selected in the printer driver. Check the paper type setting When printing on a clean sheet of white paper. To get better results, select Normal or Best. Evaluate any...
User Guide
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... on is more noticible in areas of white paper. Rotate the image If the problem persists, use immediately. For more information, see To clean the printhead contacts manually. For more information, see To print the print quality diagnostic page. When you plan to rotate your image do not line up... to check for the product. Uncurl paper by bending it is appropriate for gaps in the placement of a borderless print Check the paper type HP recommends that you have finished printing, return any other paper type that the light blue, gray, or brown hues in the opposite direction of...
... on is more noticible in areas of white paper. Rotate the image If the problem persists, use immediately. For more information, see To clean the printhead contacts manually. For more information, see To print the print quality diagnostic page. When you plan to rotate your image do not line up... to check for the product. Uncurl paper by bending it is appropriate for gaps in the placement of a borderless print Check the paper type HP recommends that you have finished printing, return any other paper type that the light blue, gray, or brown hues in the opposite direction of...
User Guide
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...Reinsert the tray. Chapter 5 Text or graphics are streaked Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Another paper-feed problem is occurring Media is not supported for the printer or tray Use only media that is missing or incorrect Check the... printheads Print the print quality diagnostic page on a clean sheet of white paper. For more information, see Understand specifications for the...
...Reinsert the tray. Chapter 5 Text or graphics are streaked Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Another paper-feed problem is occurring Media is not supported for the printer or tray Use only media that is missing or incorrect Check the... printheads Print the print quality diagnostic page on a clean sheet of white paper. For more information, see Understand specifications for the...
User Guide
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...Restart your operating system. • Before installing software, make sure that all installed. • Make sure there are no pieces of the printheads and ink cartridges are using a computer running Windows, and the computer cannot detect the device, run the installation program again. Press down firmly ... troubleshooting • If you are firmly installed in their correct, colorcoded slot. You can download the device driver from the HP Web site (www.hp.com/support). Verify installation preliminaries • Make sure to perform a clean uninstallation of the device driver.
...Restart your operating system. • Before installing software, make sure that all installed. • Make sure there are no pieces of the printheads and ink cartridges are using a computer running Windows, and the computer cannot detect the device, run the installation program again. Press down firmly ... troubleshooting • If you are firmly installed in their correct, colorcoded slot. You can download the device driver from the HP Web site (www.hp.com/support). Verify installation preliminaries • Make sure to perform a clean uninstallation of the device driver.
User Guide
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... 114 status self-test diagnostic page 41 supplies 32 storage environment specifications. See ink cartridges print driver version 102 printer driver accessories settings 14 settings 24 version 102 warranty 100 printheads aligning 61 cleaning 61 cleaning contacts manually 62 diagnostic page, print- See customer support support process 102 system requirements 112 133 See specifications...
... 114 status self-test diagnostic page 41 supplies 32 storage environment specifications. See ink cartridges print driver version 102 printer driver accessories settings 14 settings 24 version 102 warranty 100 printheads aligning 61 cleaning 61 cleaning contacts manually 62 diagnostic page, print- See customer support support process 102 system requirements 112 133 See specifications...
Wired/Wireless Networking Guide
Page 3
... printing process in a number of injury from wall outlets before cleaning. 5. Contents English Set up Wireless (802.11) communication 4 Step 1: Obtain required information and equipment 4 Step 2: Install software for printing, and in printhead servicing, which prepares the device and cartridges for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems...
... printing process in a number of injury from wall outlets before cleaning. 5. Contents English Set up Wireless (802.11) communication 4 Step 1: Obtain required information and equipment 4 Step 2: Install software for printing, and in printhead servicing, which prepares the device and cartridges for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems...