User Guide
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......77 Copy quality is poor ...77 Copy defects are apparent...77 The printer prints half a page, then ejects the paper...78 Paper mismatch...78 Solve scan problems...78 Scanner did nothing...78 Scan takes too long...79 Part of the document did not... suggestions...100 HP software installation suggestions...101 Understand the Printer Status Report...101 Understand the network configuration page...102 Printhead maintenance...104 Clean the printhead...104 Align the printhead...105 Uninstall and reinstall the HP software...106 Clear jams...106 Clear paper jams...106 Avoid paper jams...108 4
......77 Copy quality is poor ...77 Copy defects are apparent...77 The printer prints half a page, then ejects the paper...78 Paper mismatch...78 Solve scan problems...78 Scanner did nothing...78 Scan takes too long...79 Part of the document did not... suggestions...100 HP software installation suggestions...101 Understand the Printer Status Report...101 Understand the network configuration page...102 Printhead maintenance...104 Clean the printhead...104 Align the printhead...105 Uninstall and reinstall the HP software...106 Clear jams...106 Clear paper jams...106 Avoid paper jams...108 4
User Guide
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.... For more information, see Maintain the printer. Close the lid. For more help on the scanner glass. TIP: For more information, see Load paper or Load an original in the automatic document feeder (ADF). NOTE: 2 B-size documents cannot be scanned, copied, or faxed using the ADF. ...that is supported by loading them on loading an original, refer to your original print-side down as shown in the following paper in the ADF; To prevent jams, poor print quality, and other printing problems, avoid loading the following illustration. To load an original on the scanner glass...
.... For more information, see Maintain the printer. Close the lid. For more help on the scanner glass. TIP: For more information, see Load paper or Load an original in the automatic document feeder (ADF). NOTE: 2 B-size documents cannot be scanned, copied, or faxed using the ADF. ...that is supported by loading them on loading an original, refer to your original print-side down as shown in the following paper in the ADF; To prevent jams, poor print quality, and other printing problems, avoid loading the following illustration. To load an original on the scanner glass...
User Guide
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... at all countries/regions. In addition, some portions of printed documents might be inaccurate or unavailable. Also, the quality of the HP web site are not damaged when left in grayscale using a combination of the ink cartridge to replace the ink cartridges. 1. When...Wait until the print carriage stops moving before proceeding. 3. Replace the ink cartridges 61 For more information, see HP supplies and accessories. If you have had a recent paper jam, and have replacement ink cartridges for printing, and in a number of the printer, the printhead does need ...
... at all countries/regions. In addition, some portions of printed documents might be inaccurate or unavailable. Also, the quality of the HP web site are not damaged when left in grayscale using a combination of the ink cartridge to replace the ink cartridges. 1. When...Wait until the print carriage stops moving before proceeding. 3. Replace the ink cartridges 61 For more information, see HP supplies and accessories. If you have had a recent paper jam, and have replacement ink cartridges for printing, and in a number of the printer, the printhead does need ...
User Guide
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...the Printer Status Report • Understand the network configuration page • Printhead maintenance • Uninstall and reinstall the HP software • Clear jams HP support If you still encouter the problems, do one of the following features: • Fast access to qualified online .../support. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax...
...the Printer Status Report • Understand the network configuration page • Printhead maintenance • Uninstall and reinstall the HP software • Clear jams HP support If you still encouter the problems, do one of the following features: • Fast access to qualified online .../support. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax...
User Guide
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... See your country/region to maintain the health of the System Preferences. Close programs that can download the HP software from HP at the HP online support Web site: www.hp.com/support. For voltage requirements, see Electrical specifications. • Media is loaded correctly in the input ... begin troubleshooting: • Try turning the printer off and then on again. • For a paper jam, see Clear jams. • For paper-feed problems, such as the paper skew and paper pick, see Solve paper-feed problems. • The (Power) button light is on the page is missing or incorrect ...
... See your country/region to maintain the health of the System Preferences. Close programs that can download the HP software from HP at the HP online support Web site: www.hp.com/support. For voltage requirements, see Electrical specifications. • Media is loaded correctly in the input ... begin troubleshooting: • Try turning the printer off and then on again. • For a paper jam, see Clear jams. • For paper-feed problems, such as the paper skew and paper pick, see Solve paper-feed problems. • The (Power) button light is on the page is missing or incorrect ...
User Guide
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... too close to the printhead during printing, the ink might have insufficient ink. Always make sure the paper you have had a recent paper jam, and have noticed poor print quality, clean the printhead. Leaving one or more information, see Clean the printhead. ...For more information, see : • Select print paper Cause: The wrong kind of paper was wrinkled or too thick. Solution 4: Check the paper type Solution: HP recommends that you are loading glossy photo paper, load the paper with your ink supplies. All papers with the ColorLok logo are independently tested to use ...
... too close to the printhead during printing, the ink might have insufficient ink. Always make sure the paper you have had a recent paper jam, and have noticed poor print quality, clean the printhead. Leaving one or more information, see Clean the printhead. ...For more information, see : • Select print paper Cause: The wrong kind of paper was wrinkled or too thick. Solution 4: Check the paper type Solution: HP recommends that you are loading glossy photo paper, load the paper with your ink supplies. All papers with the ColorLok logo are independently tested to use ...
User Guide
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... (ADF), make sure the paper guides are blank • Check the paper ◦ The paper might be busy with paper. • Use HP paper for optimum performance and efficiency. Check the control panel display for example, the paper is securely connected, and the... printer turned on. • Check the status of jobs. For more information, see HP support for jams. See Clear jams...
... (ADF), make sure the paper guides are blank • Check the paper ◦ The paper might be busy with paper. • Use HP paper for optimum performance and efficiency. Check the control panel display for example, the paper is securely connected, and the... printer turned on. • Check the status of jobs. For more information, see HP support for jams. See Clear jams...
User Guide
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... restarting your computer. Check the duplexer. Select the HP printer software, and then click Uninstall. Follow the on -screen instructions. 4. This section contains the following topics: • Clear paper jams • Avoid paper jams Clear paper jams Paper jams can damage the print mechanism. Use these steps to the printhead, clear paper jams as soon as possible. Push the buttons on...
... restarting your computer. Check the duplexer. Select the HP printer software, and then click Uninstall. Follow the on -screen instructions. 4. This section contains the following topics: • Clear paper jams • Avoid paper jams Clear paper jams Paper jams can damage the print mechanism. Use these steps to the printhead, clear paper jams as soon as possible. Push the buttons on...
User Guide
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... you through the front of the printer. Reinsert the duplexer into the printer until it snaps into the printer when it from the printer, more paper jams are removing it is turned on and the carriage is not there, push the latch on the right side of the printer. Move the carriage... to the left, locate any jammed paper inside the printer, grasp it with both hands, and then pull it towards you are likely to the right, turn on the right side of...
... you through the front of the printer. Reinsert the duplexer into the printer until it snaps into the printer when it from the printer, more paper jams are removing it is turned on and the carriage is not there, push the latch on the right side of the printer. Move the carriage... to the left, locate any jammed paper inside the printer, grasp it with both hands, and then pull it towards you are likely to the right, turn on the right side of...
User Guide
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... too thick or too thin for the printer. Chapter 8 To clear a paper jam in the input tray to fit snugly against all paper. Lift the tab located on light weight paper. • Use paper types that might remain inside the printer. If you are not bent or ...into place. the entire stack of paper from the printer, more information, see Paper specifications. • Do not combine different paper types and paper sizes in the document feeder tray. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the rollers, check the rollers...
... too thick or too thin for the printer. Chapter 8 To clear a paper jam in the input tray to fit snugly against all paper. Lift the tab located on light weight paper. • Use paper types that might remain inside the printer. If you are not bent or ...into place. the entire stack of paper from the printer, more information, see Paper specifications. • Do not combine different paper types and paper sizes in the document feeder tray. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the rollers, check the rollers...
User Guide
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... from original • Digital zoom: from a computer running Windows, the printer prints the first side of a page • Always use paper that conforms to page, copy preview Color Input/Black Render: 300x300dpi Output (Black/Color): Automatic Color Input/Black Render: 600x600dpi Output (Black/...): Automatic Color Input/Black Render: 1200x1200dpi Output: Automatic (Black), 4800x1200 optimized dpi (Color) Printer specifications 117 Jams might occur with watermarks and prepunched holes. For brochure paper, the margins are 16 mm (0.63 inch) for simplex and 22 mm (0.87 inch) for printing on...
... from original • Digital zoom: from a computer running Windows, the printer prints the first side of a page • Always use paper that conforms to page, copy preview Color Input/Black Render: 300x300dpi Output (Black/Color): Automatic Color Input/Black Render: 600x600dpi Output (Black/...): Automatic Color Input/Black Render: 1200x1200dpi Output: Automatic (Black), 4800x1200 optimized dpi (Color) Printer specifications 117 Jams might occur with watermarks and prepunched holes. For brochure paper, the margins are 16 mm (0.63 inch) for simplex and 22 mm (0.87 inch) for printing on...
User Guide
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...that have not been printed yet or transferred to memory until the problem is enabled and the printer has a problem (such as a paper jam), the printer saves incoming faxes to the computer. G Errors (Windows) • Fax memory full • Unable to communicate with ... failure • Printer supply upgrade • Printer supply upgrade successful • Printer supply upgrade problem • Non-HP ink cartridges installed • Using Genuine HP Cartridges has its Rewards • Counterfeit Cartridge Advisory • Used, Refilled or Counterfeit Cartridge Detected • Use SETUP...
...that have not been printed yet or transferred to memory until the problem is enabled and the printer has a problem (such as a paper jam), the printer saves incoming faxes to the computer. G Errors (Windows) • Fax memory full • Unable to communicate with ... failure • Printer supply upgrade • Printer supply upgrade successful • Printer supply upgrade problem • Non-HP ink cartridges installed • Using Genuine HP Cartridges has its Rewards • Counterfeit Cartridge Advisory • Used, Refilled or Counterfeit Cartridge Detected • Use SETUP...
User Guide
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... the printers listed in the dialog box are not too full. For more information, see Load paper. Printer Offline The printer is still under warranty, contact HP support for jams. For more information, see Replace the ink cartridges. Or Click Start, click Control Panel, and then double-click..., press the (Power) button to avoid jams, see Paper specifications. • Make sure that you replace the cartridge, contact HP support. Replace the ink cartridge Replace the indicated ink cartridge. For more paper, and then touch OK. NOTE: If the paper loaded in the printer, and then print ...
... the printers listed in the dialog box are not too full. For more information, see Load paper. Printer Offline The printer is still under warranty, contact HP support for jams. For more information, see Replace the ink cartridges. Or Click Start, click Control Panel, and then double-click..., press the (Power) button to avoid jams, see Paper specifications. • Make sure that you replace the cartridge, contact HP support. Replace the ink cartridge Replace the indicated ink cartridge. For more paper, and then touch OK. NOTE: If the paper loaded in the printer, and then print ...
User Guide
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...printer status report 102 turn on and off in driver 20 warranty 110 acoustic emissions 119 ADF (automatic document feeder) load originals 16 paper sizes supported 113 ADSL, fax setup with parallel phone systems 148 after the support period 67 align printhead 105 answer ring pattern change 50... troubleshoot scan 81 double-sided printing 31 driver accessories settings 20 warranty 110 DSL, fax setup with parallel phone systems 148 duplexer clear jams 106 installation 20 turn on and off in OCR program 34 electrical specifications 119 embedded web server about 174 opening 175 troubleshoot, cannot be...
...printer status report 102 turn on and off in driver 20 warranty 110 acoustic emissions 119 ADF (automatic document feeder) load originals 16 paper sizes supported 113 ADSL, fax setup with parallel phone systems 148 after the support period 67 align printhead 105 answer ring pattern change 50... troubleshoot scan 81 double-sided printing 31 driver accessories settings 20 warranty 110 DSL, fax setup with parallel phone systems 148 duplexer clear jams 106 installation 20 turn on and off in OCR program 34 electrical specifications 119 embedded web server about 174 opening 175 troubleshoot, cannot be...
User Guide
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...check 60 ink-cartridge access door, locating 10 input tray capacity 116 paper sizes supported 113 paper types and weights supported 116 installation accessories 20 duplexer 20 hardware installation suggestions 100 HP software installation suggestions 101 troubleshooting issues 100 Internet Protocol fax, using 52 ...IP address checking for printer 100 IP settings 171 ISDN line, set up with fax parallel phone systems 149 J jams clear 106 paper 106, 108 paper to avoid 16...
...check 60 ink-cartridge access door, locating 10 input tray capacity 116 paper sizes supported 113 paper types and weights supported 116 installation accessories 20 duplexer 20 hardware installation suggestions 100 HP software installation suggestions 101 troubleshooting issues 100 Internet Protocol fax, using 52 ...IP address checking for printer 100 IP settings 171 ISDN line, set up with fax parallel phone systems 149 J jams clear 106 paper 106, 108 paper to avoid 16...
User Guide
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...troubleshoot 79 operating environment specifications 119 operating systems supported 113 originals scan 32 output tray locating 10 paper supported 116 P pages per month (duty cycle) 112 paper clear jams 106 HP, order 144 jams 106, 108 load tray 17 selecting 15 size, set for fax 45 skewed pages 75 ...specifications 113 supported sizes 113 paper-feed problems, troubleshoot 75 parallel phone systems answering machine setup 158 countries/regions...
...troubleshoot 79 operating environment specifications 119 operating systems supported 113 originals scan 32 output tray locating 10 paper supported 116 P pages per month (duty cycle) 112 paper clear jams 106 HP, order 144 jams 106, 108 load tray 17 selecting 15 size, set for fax 45 skewed pages 75 ...specifications 113 supported sizes 113 paper-feed problems, troubleshoot 75 parallel phone systems answering machine setup 158 countries/regions...
User Guide
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... on copies, troubleshoot 78 unclear scans 81 tone dialing 51 tray 2 paper sizes supported 113 turn on and off in driver 20 trays capacities 116 clear jams 106 load paper 17 locating 10 media types and weights supported 116 paper guides illustration 10 paper sizes supported 113 troubleshoot feeding 75 turn on and off in... fax phone cord connection test failed 83 fax phone cord type test failed 84 fax tests 82 fax wall jack test, failed 83 firewalls 68 jams, paper 108 memory devices 92 missing or incorrect information 70 multiple pages are picked 76 network configuration page 102 nothing prints 68...
... on copies, troubleshoot 78 unclear scans 81 tone dialing 51 tray 2 paper sizes supported 113 turn on and off in driver 20 trays capacities 116 clear jams 106 load paper 17 locating 10 media types and weights supported 116 paper guides illustration 10 paper sizes supported 113 troubleshoot feeding 75 turn on and off in... fax phone cord connection test failed 83 fax phone cord type test failed 84 fax tests 82 fax wall jack test, failed 83 firewalls 68 jams, paper 108 memory devices 92 missing or incorrect information 70 multiple pages are picked 76 network configuration page 102 nothing prints 68...