Getting Started Guide
Page 3
...Install the printer securely on a stable surface. 6. Install the printer in printhead servicing, which prepares the printer and cartridges for printing, and in a ...printer. 3. Unplug this printer from the cartridges is used . English Contents Use the printer...4 HP Digital Solutions...5 HP ePrint...6 Update the printer...8 Set up and use fax...9 Set up fax...9 Use fax...14 ...when using this printer to qualified service personnel. For information about finding the user guide, see www.hp.com/go/inkusage. 3 For more information see "Where is used in the printing process in ...
...Install the printer securely on a stable surface. 6. Install the printer in printhead servicing, which prepares the printer and cartridges for printing, and in a ...printer. 3. Unplug this printer from the cartridges is used . English Contents Use the printer...4 HP Digital Solutions...5 HP ePrint...6 Update the printer...8 Set up and use fax...9 Set up fax...9 Use fax...14 ...when using this printer to qualified service personnel. For information about finding the user guide, see www.hp.com/go/inkusage. 3 For more information see "Where is used in the printing process in ...
Getting Started Guide
Page 27
... and exclusive remedies. 2. c. To the extent that the operation of any HP support contract with the customer. HP limited warranty statement English Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the...
... and exclusive remedies. 2. c. To the extent that the operation of any HP support contract with the customer. HP limited warranty statement English Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the...
User Guide
Page 7
...a T30 fax trace report 68 6 HP ePrint Set up HP ePrint...69 Set up HP ePrint using the HP printer software 69 Set up HP ePrint using the printer's control panel 70 Set up HP ePrint using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address... 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink ...
...a T30 fax trace report 68 6 HP ePrint Set up HP ePrint...69 Set up HP ePrint using the HP printer software 69 Set up HP ePrint using the printer's control panel 70 Set up HP ePrint using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address... 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink ...
User Guide
Page 9
... the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... 121 Understand the Printer Status Report 122 Understand the network configuration page (HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a print quality report 128 To print a print...
... the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... 121 Understand the Printer Status Report 122 Understand the network configuration page (HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a print quality report 128 To print a print...
User Guide
Page 14
...and then set the time to turn on the right, scroll to Friday. Draft setting uses less ink. • Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the cartridges. • Reduce paper usage by printing on at 8 p.m. Manage Power...mode after 5 minutes of inactivity. Chapter 1 Eco Hewlett-Packard is committed to a draft setting. For more information about HP's environmental initiatives, visit www.hp.com/hpinfo/ globalcitizenship/environment/. You can schedule the printer to turn on both sides of your printing choices. Design for recycling...
...and then set the time to turn on the right, scroll to Friday. Draft setting uses less ink. • Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the cartridges. • Reduce paper usage by printing on at 8 p.m. Manage Power...mode after 5 minutes of inactivity. Chapter 1 Eco Hewlett-Packard is committed to a draft setting. For more information about HP's environmental initiatives, visit www.hp.com/hpinfo/ globalcitizenship/environment/. You can schedule the printer to turn on both sides of your printing choices. Design for recycling...
User Guide
Page 16
Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
User Guide
Page 70
... last fax transaction • Print a Caller ID Report • Print a T30 fax trace report Print fax confirmation reports If you require printed confirmation that the printheads and ink cartridges are in good conditions and installed properly. On (Fax Send) Prints a fax confirmation report for planning purposes only. From the Home screen...
... last fax transaction • Print a Caller ID Report • Print a T30 fax trace report Print fax confirmation reports If you require printed confirmation that the printheads and ink cartridges are in good conditions and installed properly. On (Fax Send) Prints a fax confirmation report for planning purposes only. From the Home screen...
User Guide
Page 77
...the old cartridge. Work with ink cartridges 73 This section contains the following topics: • Information on ink cartridges and the printhead • Check the estimated ink levels • Replace the ink cartridges • Store printing supplies • Usage information ...collection Information on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in this user guide are for replacing ink cartridges...
...the old cartridge. Work with ink cartridges 73 This section contains the following topics: • Information on ink cartridges and the printhead • Check the estimated ink levels • Replace the ink cartridges • Store printing supplies • Usage information ...collection Information on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in this user guide are for replacing ink cartridges...
User Guide
Page 78
... printing problems. • If you are transporting the printer, do the following to view this information (see HP supplies and accessories. 74 Work with ink cartridges The printhead assembly should not be parked on recycling used in the printing process in a number of the printer, in ...You can also print the Printer Status page to prevent ink leaking from the printer or other damage from the cartridges is left in printhead servicing, which prepares the printer and cartridges for planning purposes only. For more information, see Turn off the printer by pressing Power...
... printing problems. • If you are transporting the printer, do the following to view this information (see HP supplies and accessories. 74 Work with ink cartridges The printhead assembly should not be parked on recycling used in the printing process in a number of the printer, in ...You can also print the Printer Status page to prevent ink leaking from the printer or other damage from the cartridges is left in printhead servicing, which prepares the printer and cartridges for planning purposes only. For more information, see Turn off the printer by pressing Power...
User Guide
Page 82
...-in-One series) • Troubleshoot installation issues • Understand the Printer Status Report • Understand the network configuration page (HP Officejet 4620 e-All-in-One series) • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If you have a problem, follow these suggestions did not solve your problem, try using the...
...-in-One series) • Troubleshoot installation issues • Understand the Printer Status Report • Understand the network configuration page (HP Officejet 4620 e-All-in-One series) • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If you have a problem, follow these suggestions did not solve your problem, try using the...
User Guide
Page 87
...problems. If prompted, select your country/ region, and then click Contact HP for information on calling for technical support. If cleaning the printhead does not solve the problem, contact HP support. otherwise, the HP software provided with the printer might hear some unexpected noises made by the ...printer. For voltage requirements, see Clean the printhead. Make sure all documents, and then reboot the computer. Go to print after the computer reboots. Check the HP software installation If the printer is making some unexpected noises You might ...
...problems. If prompted, select your country/ region, and then click Contact HP for information on calling for technical support. If cleaning the printhead does not solve the problem, contact HP support. otherwise, the HP software provided with the printer might hear some unexpected noises made by the ...printer. For voltage requirements, see Clean the printhead. Make sure all documents, and then reboot the computer. Go to print after the computer reboots. Check the HP software installation If the printer is making some unexpected noises You might ...
User Guide
Page 89
... page size of your country/region, and then click Contact HP for information on the page is no blank page. This website provides information and utilities that can prevent them in the tray. Printhead cleaning can cause print quality problems like blank or partial pages... (Power) button light goes out before unplugging the power cord or turning off incorrectly. Blank or partial page printed Clean the printhead Complete the printhead cleaning procedure. Something on calling for service. If this did not solve the issue, try the next solution. Printing with the...
... page size of your country/region, and then click Contact HP for information on the page is no blank page. This website provides information and utilities that can prevent them in the tray. Printhead cleaning can cause print quality problems like blank or partial pages... (Power) button light goes out before unplugging the power cord or turning off incorrectly. Blank or partial page printed Clean the printhead Complete the printhead cleaning procedure. Something on calling for service. If this did not solve the issue, try the next solution. Printing with the...
User Guide
Page 92
...try the next solution. 88 Solve a problem Store specialty media in its original packaging inside a resealable plastic bag on is too close to use HP Advanced Photo Paper. For more information, see : Load media Cause: The paper was loaded incorrectly, or it was loaded in the input tray ...you have insufficient ink. If this did not solve the issue, try the next solution. Always make sure the paper you plan to the printhead during printing, the ink might have finished printing, return any other paper type with ColorLok technology that you are printing on a flat surface ...
...try the next solution. 88 Solve a problem Store specialty media in its original packaging inside a resealable plastic bag on is too close to use HP Advanced Photo Paper. For more information, see : Load media Cause: The paper was loaded incorrectly, or it was loaded in the input tray ...you have insufficient ink. If this did not solve the issue, try the next solution. Always make sure the paper you plan to the printhead during printing, the ink might have finished printing, return any other paper type with ColorLok technology that you are printing on a flat surface ...
User Guide
Page 130
...unused plain white paper into the main input tray. Chapter 8 Printhead maintenance If you are two stages of cleaning, try aligning the printer. If print quality problems persist after you load paper. For more information, see HP support. From the Home screen, press the (Setup) button... with printing, you might be cleaned. If print quality still seems poor after cleaning and aligning, contact HP support. NOTE: Cleaning uses ink, so clean the printhead only when necessary. Follow the onscreen instructions. 126 Solve a problem You should only initiate the next phase...
...unused plain white paper into the main input tray. Chapter 8 Printhead maintenance If you are two stages of cleaning, try aligning the printer. If print quality problems persist after you load paper. For more information, see HP support. From the Home screen, press the (Setup) button... with printing, you might be cleaned. If print quality still seems poor after cleaning and aligning, contact HP support. NOTE: Cleaning uses ink, so clean the printhead only when necessary. Follow the onscreen instructions. 126 Solve a problem You should only initiate the next phase...
User Guide
Page 131
...the right, scroll to use this feature when the printer status page shows streaking or white lines through any of the blocks of Align Printheads. 4. To align the printhead from HP Utility (Mac OS X) 1. For more information, see Load standard-size media. 2. For more information, see To open the embedded... white paper into the main input tray. Load Letter, A4, or Legal unused plain white paper into the main input tray. To align the printhead from HP Utility (Mac OS X) 1. Open the EWS. Click the Tools tab, and then click Print Quality Toolbox in the Utilities section. 4. Load ...
...the right, scroll to use this feature when the printer status page shows streaking or white lines through any of the blocks of Align Printheads. 4. To align the printhead from HP Utility (Mac OS X) 1. For more information, see Load standard-size media. 2. For more information, see To open the embedded... white paper into the main input tray. Load Letter, A4, or Legal unused plain white paper into the main input tray. To align the printhead from HP Utility (Mac OS X) 1. Open the EWS. Click the Tools tab, and then click Print Quality Toolbox in the Utilities section. 4. Load ...
User Guide
Page 132
... button. (HP Officejet 4620 e-Allin-One series) • HP Utility (Mac OS X): In the Information And Support section, click Print Quality Diagnostics, and then click Print. 128 Solve a problem Chapter 8 3. Print and evaluate a print quality report Print quality problems can help you determine if the printing system is working correctly. Click Align Printhead and follow...
... button. (HP Officejet 4620 e-Allin-One series) • HP Utility (Mac OS X): In the Information And Support section, click Print Quality Diagnostics, and then click Print. 128 Solve a problem Chapter 8 3. Print and evaluate a print quality report Print quality problems can help you determine if the printing system is working correctly. Click Align Printhead and follow...
User Guide
Page 133
To evaluate the Print Quality Diagnostic Page This section includes the following topics: • Ink Levels • Good color bars • Ragged, irregularly streaked, or faded bars • Regular white streaks in the bars • Bar colors are not uniform • Large Black Font Text • Alignment Patterns • If you see no defects Printhead maintenance 129
To evaluate the Print Quality Diagnostic Page This section includes the following topics: • Ink Levels • Good color bars • Ragged, irregularly streaked, or faded bars • Regular white streaks in the bars • Bar colors are not uniform • Large Black Font Text • Alignment Patterns • If you see no defects Printhead maintenance 129
User Guide
Page 135
...ready to be serviced. For more information, see Replace the ink cartridges. 3. For more information about contacting HP, see Clean the printhead. 5. For more information, see HP support. Preventing the problem that corresponds to be installed before removing an old ink cartridge. the printer may...the problem, replace the cartridge that causes ragged bars on one end. Remove the cartridge corresponding to have ink. 2. Clean the printhead. If the problem still occurs, but cleaning seems to the streaked bar and make sure all the cartridges are ragged, irregularly ...
...ready to be serviced. For more information, see Replace the ink cartridges. 3. For more information about contacting HP, see Clean the printhead. 5. For more information, see HP support. Preventing the problem that corresponds to be installed before removing an old ink cartridge. the printer may...the problem, replace the cartridge that causes ragged bars on one end. Remove the cartridge corresponding to have ink. 2. Clean the printhead. If the problem still occurs, but cleaning seems to the streaked bar and make sure all the cartridges are ragged, irregularly ...
User Guide
Page 136
... bars have lighter or darker portions in them . For more information, see Align the printhead. 2. If the colors seem to be serviced. For more information about contacting HP, see HP support. 132 Solve a problem For more information about contacting HP, see HP support. "If PHA TTOE is not effective, try printing another Print Quality Diagnostic...
... bars have lighter or darker portions in them . For more information, see Align the printhead. 2. If the colors seem to be serviced. For more information about contacting HP, see HP support. 132 Solve a problem For more information about contacting HP, see HP support. "If PHA TTOE is not effective, try printing another Print Quality Diagnostic...
User Guide
Page 137
.... Example of bad Large-Font Type The letters are jagged - Example of bad Large-Font Type The letters are smeared - clean the printhead and check if the paper is installed, the printer's automatic servicing routines may solve the problem in a resealable bag. If this defect occurs... curl, store all paper flat in a day or so, using less ink than a printhead cleaning. clean the printhead. I ABCDEFG The type should be sharp and clear. If the type is operating correctly. Printhead maintenance 133 the printer is jagged, try aligning the printer. Large Black Font Text Look ...
.... Example of bad Large-Font Type The letters are jagged - Example of bad Large-Font Type The letters are smeared - clean the printhead and check if the paper is installed, the printer's automatic servicing routines may solve the problem in a resealable bag. If this defect occurs... curl, store all paper flat in a day or so, using less ink than a printhead cleaning. clean the printhead. I ABCDEFG The type should be sharp and clear. If the type is operating correctly. Printhead maintenance 133 the printer is jagged, try aligning the printer. Large Black Font Text Look ...